Daily cleaning, installation of cabin HEPA filters on flights from North America to Oregon
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$376||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines, Delta and United Airlines have all waived their change and cancellation fees on flights from North America to Oregon. Confirm policies on booking site.
Delta, Alaska Airlines and LATAM Airlines do not allow booking a middle seat on flights from North America to Oregon.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from North America to Oregon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Oregon from North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Oregon with an airline and back to North America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Oregon from North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Slept for the majority of the flight, and no issues. Probably 1-2 inches more legroom than I normally get on other airlines"
Cons: "Waited in line for like 20 mins to just print out my boarding pass."
Pros: "The in flight cookies were deliscious"
Cons: "I arrived to my gate about a half hour before boarding was set to start. An employee greeting me recommended I use the restroom because the gate was down an elevator and in a portion of the airport that did not have accessible restrooms or food options. She cautioned against returning late later than ten minutes before boarding. I returned about ten minutes before the scheduled boarding, only to be told there would be a delay, which wouldn't be an issue except that it took over an hour and sounded like a standard, foreseeable safety process due to the plane being out of the country prior to our flight. Then we were shuttled to the plane on a frigid bus, which at one point stopped so suddenly several passengers and baggages were sent to the floor. And then, after finally taking off, the in flight wifi did not work. After landing in Portland, there was a 45 minute delay because "a vehicle is parked in our gate." Ultimately, we flew safe and sound, but the discomfort caused by the cold bus transports, poor bus driving, foreseeable delays, and a parked vehicle was really unacceptable. After this experience, it will be hard to choose Alaska Airlines in the future."
Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."
Pros: "Early arrival"
Cons: "Only water to drink."
Cons: "Limited choice of movies and my movie discontinued part way through and I did not have time to replay."
Pros: "A good experience overall"
Pros: "Adequate legroom"
Pros: "We got a flat tire on the way to the airport. Left the car on the side of the road, hopped on a quick uber ride to the Bozeman airport and we made it with literally one minute to spare. we wouldn't have if the girl helping us hadn't been so determined to get us on our flight."
Cons: "It was all great. No complaints."
Cons: "Nothing to complain about!"
Pros: "We left on time, and arrived 30 minutes early. Crew was fantastic and very attentive."
Pros: "The staff was super friendly and the plane was new. It felt brand new."
Pros: "Excellent crew"
Pros: "Good space seating !"
Cons: "No complaints !"
Pros: "We took off and we landed - nothing broke. What else is needed ?"
Pros: "The service, attention and remarkable staff."
Pros: "Alaska did give us meal vouchers and a flight credit at least"
Cons: "My flight was delayed over and over with no helpful solutions. I had to purchase a flight with delta to make it to Portland in time for my best friends wedding. It was completely ridiculous."
Cons: "It was the worst flight experience i have ever had!!. Our flight was scheduled for departure at 845 pm July 5th, and did not end up departing until 203 am!! We had to sit in the airport for 8 hrs, i barely had any money left and had to use it on food and snaks while we waited. The staff was very rude. I had asked them different times what was going on, because the time of departure kept changing and what were my kids and i supposrd to do, and they just said sorry and dont know what to tell you. After spending my last bit of money on food for my kids and i, I was told by another passanger that the airlines were giving vouchers for food. They never once in the 4 or 5 times i talked to them, offered or told me about the vouchers. It was a terrible experience all around!! We landed in portland at 330 am and had to still drive 3 hours home. we didnt get home until 630am. Ridiculous!!!! I was and am still very upset about the whole thing. Also the staff that was so rude in SaltLake City, every time i would see a concerned or upset passenger go up to talk to them, as soon as they would walk off the staff was over there giggling with each other about it. So Very RUDE!!! Another passanger said that Alaskan Airlines has habbit of having problems with delays . If this is the kind of experience that comes with flying Alaskan, then i will never fly with them again.!!! or go througj expedia"
Pros: "The plane was clean. The crew was extremely friendly- always had a smile. Tablets for rent and with "free" entertainment on tablet. Boarding is from back of the plane- no groups."
Cons: "Returned on red eye - too many lights on making it difficult to sleep. Not providing free movies, etc on a cross country trip. M"
Pros: "Excellent contact from airlines when delayed"
Cons: "Seating comfort. Lacking cushion softness"
Pros: "I beats driving! Was easy and fast flight."
Cons: "Seats are made too narrow and don't lean back."
Pros: "Everything was fine on this flight. I did not have any food or in flight entertainment so I did not rate those areas."
Cons: "Everything was great on this flight. However, on my way down to Burbank I had a 3 hour flight delay for a 50 minute flight from SaJose to Burbank. It nearly caused me to miss my shuttle from Burbank to Anaheim. Still not very happy about that."
Pros: "Overall a good flight in and out"
Pros: "Direct flight, crew to Stl great, to Pdx average"
Cons: "No suggestions at this time"
Pros: "The overall experience was exactly what anyone would expect."
Cons: "The overall experience was exactly what anyone would expect."
Pros: "Did not have to wait in long lines because of the TSA pre boarding short cut. Love this!"
Pros: "Smiling service onboard, on-time departure"
Cons: "Slimline seats on the newer 737-800. Torture seats. The most uncomfortable seats. More and more common in steerage class. Alaska was one of the last holdouts. No more. Never again. Adieu."
Pros: "Nothing g"
Cons: "Plane was delayed....which is fine... but when we finally landed, we parked on the tarmac in the rain after 1230am . Had to walk to the airport in the rain and wind. Older people were having trouble walking the distance, I actually went ahead to get a wheelchair for an older lady that I didn't know because there was no one on the tarmac to assist. Very horrible experience and I fly Alaska often. Never have I ever exited the plane on the tarmac in pdx and when I complained to an Alaska worker, she told me it was normal. I fly to PDX once a month and have never exited directly on the tarmac. I will definitely look for any other airline to fly instead of Alaska from now on. I will even fly spirit airlines....that is how much I will never fly Alaska again."
Pros: "Semi comfortable seat"
Cons: "No in flight entertainment, overcrowded, not enough storage room for bags"
Pros: "The cheese plate was excellent. Sat in exit row seating so plenty of room."
Cons: "Couldn't check my bags early even though all of the news outlets said to arrive early due to long lines at TSA."
Pros: "I loved the staff and the quickness of flying and boarding. Everyone was very polite and satiafactory to me."
Cons: "There was a malfunction in some electronic computeres on the way home that left us sitting at the airport on the plane for about fifty minutes. And i had to get back to go to work at midnight."
Cons: "It's too packed in the main cabin lose a vertical row so there is more space. It's just overwhelming"
Pros: "The flight attendants."
Cons: "Purchasing wifi, etc. was confusing."
Cons: "again I missed the connection in seattle. AK Air did book me on the next flight. that actually was also too fast of connection. after it took 45 more minutes to get secure and leave the international baggage re-check in seattle. I had to run like the wind to make the later flight. next time I walk slow and just let the flight insurance company pay for a hotel and morning flight. screw these on-line reservations. the airlines are NOT code share, they have zero reason to help a person connect and don't. so I will use a REAL travel agent next trip for a real code-share connection all the way."
Pros: "It was a very good flight. It was right on time."
Pros: "Super nice. Excellent customer service."
Pros: "Great employees, Checked my bag for free. Let me board first"
Cons: "Landing a little jerky. Didn't like pretzels. Wanted peanuts."
Pros: "Organized boarding and arrived early."
Cons: "Everything was great!"
Cons: "The in cabin temperature was a bit cold."
Pros: "The plane got me there"
Cons: "The male flight attendant was not very friendly, drinks we're mediocre, and no entertainment. China Airlines was even better!"
Pros: "The crew was very friendly and completely professional. The really made the trip, though short, very enjoyable."
Cons: "They no longer serve the Fruit Plate on the menu for this flight."
Pros: "Everyone was so helpful and friendly!! Smooth ride❣"
Pros: "After we got off the airplane, the flight attendants went out of their way to help a woman who had trouble understanding English find and get to the baggage claim. The service and kindness exemplified by the staff really made the whole experience wonderful."
Pros: "Super easy! Find flight, book flight, take said flight."
Pros: "Short shuttle flight, did not expect a five star service."
Pros: "The staff was nice and friendly."
Cons: "There were no tvs on the seats"
Pros: "My window seat"
Cons: "No usb to charge my phone. It died while I was getting some awesome pictures."
Pros: "The willingness to accommodate customers"
Cons: "Having no access to wifi all the time"
Cons: "My seat did not recline"
Pros: "Arrived in PDX 15-20 minutes early."
Cons: "Social distancing on the seats"
Pros: "Crew ok . Seat not so comfy"
Pros: "súper comfy and got a seat upgrade due to my status so i looove delta. always on time and super friendly staff awesome.!!!"
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "Easy, fast boarding. We arrived early too."
Pros: "Flight was on time; captain was clear and funny."
Pros: "New Boing 717 aircraft. Short flight time. I needed and got very good special assistance."
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Cons: "Kids yelling"
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Cons: "Connecting already departed. Scheduled on the next flight."
Pros: "The USB connection at my seat worked; it often does not, so this was an improvement. The turkey sandwich was moist and delicious."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendants were very attentive and available."
Pros: "Good snacks and movie selection. Seats were spacious and comfortable"
Cons: "Delayed flight, confusing boarding, and not the friendliest flight attendants"
Cons: "No trash bag in my seat for puking or bubblegum"
Cons: "Boarding in LA was. Mess"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Cons: "2 hours delayed"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Cons: "Delayed four hours"
Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Usable to hear gate agent announcement in LAX"
Pros: "We barely got on the flight."
Cons: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"
Pros: "Crew was stellar, very accommodating."
Cons: "Food was WAAAAY to salty. Needs some more flavor than just salt sad to say. Would be nice to be offered an entire can of soda not just a cup full of ice and a tiny amount of liquid. Charging for exit row swats? Cmon.... I'm 6 foot 5, why should a 5 foot 115lb woman get all the extra leg room but I canot?"
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Cons: "1. Boarding order is not by seating making boarding very inefficient 2. Carry on bags were mandatorily checked at the gate when there was plenty of overhead bin space."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Delta provided a superior experience!"
Pros: "I liked the free entertainment"
Cons: "The fact that I can't afford first class."
Pros: "Worst experience ever."
Cons: "While my experience with Virgin Australia was good, I will not book with them due to the co-share with Delta Airlines. I missed my connecting flight from LAX to JFK due to additional security screening. As such I was advised to head to the Delta terminal to be booked onto the next available flight to NYC. After waiting over an hour in line to be seen by a staff member, I was told that they couldn't change my ticket as it was a Virgin flight. The same staff member didn't seem to even understand the concept of 'co-share', and also told me that because I booked through Kayak and not Delta that they could not help me. This makes me think that booking through a third party is a risky move. I was told there was absolutely nothing she could do, and that I would have go to a Virgin Australia Counter. This involved taking all of my luggage from Terminal 5 - all the way to Terminal 3. I was assisted by Virgin Australia, where they apologized for my experience, and confirmed that it was Delta's responsibility (and that they were capable) of rebooking my flight. Virgin booked me onto a later flight, but I still had to walk back to Terminal 5 (Delta) to give them my checked luggage. I was once again told that I didn't have the right ticket (details listed Virgin and Delta flight number - so this was way too confusing for them). Finally they printed my a boarding card and took my bags. I then ran through security and to gate in time for my flight. Flight was fully booked, due to a many people no doubt experiencing the same thing. Food was awful. Was a big step down from the Virgin flight in every aspect. There was not a single Delta Staff member who would even try to understand or be helpful. I will never fly with Delta again."
Pros: "Flight was fine"
Cons: "3 hour delay sucked."
Pros: "The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly."
Cons: "If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins."
Cons: "Other than back to back late flights it couldn’t get any better."
Pros: "The crew was pleasent and brought me an OJ when I requested even though they had finished serving."
Cons: "There is ZERO leg room! I am not tall, I maybe had 2 inches to the seat in front us. The recline is a joke, not even 2 inches. Cannot reach bag under the seat due to no room!!"
Pros: "There was no food or entertainment, but that wasn't expected. Why can't we put NA for those items in the ratings?"
Pros: "The pilot let us know what states we were flying over"
Cons: "It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic."
Cons: "Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight"
Cons: "My knees knocked into the sweet/ no legroom"
Pros: "Everything was easy."
Cons: "All the extra charges for luggage and seating. Total rip off! Not flying with Sun Coutry next trip. Very disappointed."
Pros: "Staff were nice"
Cons: "SunCountry has clearly moved into the cattle car airline category. Most uncomfortable flight I’ve had in a long time."
Pros: "Crew was excellent"
Cons: "Seats are uncomfortable and small."
Cons: "Flight was severely delayed causing me to incur additional travel expenses and diminish the time at my destination with family. Additionally when I found other flights on multiple airlines that would help me keep my plans on track, Sun Country would not entertain any of it. Their response was they do not have partnerships with other airlines (a common practice when I have travelled, United, Delta, and the delay or cancellation is their fault) What kind of airline or company squanders such an opportunity to not only put its best foot forward, but doesn't work with their fellow business community."
Pros: "Plane was nice and magazines good. Crew was efficient and got beverages to us fast"
Cons: "Paying extra after purchasing ticket for seat “upgrade” , late boarding and man in front of me reclining seat into my lap . Keep bumping my reading material as I read. Aisle width also narrow. Was constantly bumped as people passed to get to bathroom"
Pros: "We enjoyed the entire experience"
Pros: "Direct flight"
Cons: "No snacks stingy on the drink and carry on baggage fee"
Cons: "Didn’t like paying $25 for each luggage. Didn’t assign our seats together. No entertainment, no complimentary snacks. Assigned seat belt faulty."
Cons: "the baby next to me"
Pros: "That I got to my destination safely and on time."
Cons: "There were two people working Sun Country desks so I almost missed my flight. Flight attendants were cranky. No food offered and I don't think they recycle. No blankets offered anymore and it was very cold. Worst thing - I jumped through all the hoops so my small bag could be carried on instead of checked, and I then had to pay $40 to carry on instead of the $25 to check."
Cons: "Baggage fee for carry on"
Pros: "Very smooth professional and affordable"
Cons: "Took over an hour in the baggage check line in MSP Not a smoothly run operation!"
Pros: "The plane wasn’t full so there was room to stretch out."
Cons: "The plane was 2 hours late in taking off - no problem for me but I’m sure there were others who may have missed connections or had relatives/friends inconvenienced by this delay."
Cons: "paid too much for this flight for how terrible it was. not even sure why i fill out these survey's, Sun Country doesn't do anything about my complaints or even send a follow up e-mail."
Pros: "Staff were great."
Cons: "Drink choices advertised were no longer available for either flight"
Pros: "The lack of free food."
Cons: "The name of the airplane. Next time they should give it a name like The Jolly Roger."
Pros: "Good prices, nice staff"
Cons: "Way too hot on the plane. THE WHOLE TIME."
Pros: "Had a great flight, on time and no issues."
Cons: "Had problems getting checked in from home but easily resolved at the airport."
Pros: "Spacious plane, seating was comfortable, clean, attendants were very helpful and the Terminal as well, they went above and beyond to assist me."
Cons: "No kiosk Main entrance at PDX"
Pros: "Crew was great! It was a great price for a direct flight."
Cons: "Gate agent /check in agent appeared grumpy. A snack would have been nice."
Pros: "I reallly liked the comfort. Plenty of room in overheads even though the fight was full. Crew delivered right away and provided good service. Great comfort."
Cons: "No wi-if and too expensive for the quality of the video players. No healthy food choices."
Pros: "on-board entertainment option of hand-held device for movies and tv, though I didn't use that."
Cons: "I was sleeping so didn't have food/drink, can't comment on that aspect"
Pros: "I really appreciated the maturity of the flight attendants. They were extremely pleasant, poised, and helpful. Experienced. They made the flight most comfortable. The seats fit well and were not so cramped, like other airlines I've travelled on. Kudos to Sun Country for hiring older employees and making travel pleasant again. Greatly appreciated. As a result of this very good trip, I have recommended SunCountry to several people. Keep up the good work"
Pros: "Never had a bad experience on Sun Country. Had plenty of horrible experiences on the majors (talking about you, Delta and United). Pleasant flight, nothing fancy. Unlike Spirit, there's reasonable leg room, and your seats actually recline."
Pros: "Plane was prompt and on time. Crude was friendly and accommodating of snack requests. Overall a nice experience."
Cons: "Price could always be better but this was a pretty good deal so this isn't really an issue."
Pros: "Overall it was mostly a good experience."
Cons: "We were skipped for a drink refill and it's always annoying to have a cup with mostly ice."
Pros: "Mostly on-time. I got TSA pre-checked, no hassle with the shoes & little bottles of liquid. I swapped seats with an unfilled seat, giving more room to the family originally beside me & myself as well."
Cons: "No Diet Dr. Pepper in Terminal 2 (Hubert Humphrey) airport"
Pros: "Smooth flight, early arrival despite a late departure."
Cons: "No peanuts? :)"
Pros: "Things were on schedule for the flight so got to my destination on time."
Pros: "I like the customer service and the refills on the drinks. Threat was the best."
Pros: "My husband and I got to sit together/ everything was on time/ everyone was polite"
Pros: "Overall, everything was fine. Can't rate food, crew, entertainment because I didn't use them. You really should have N/A ratings so I didn't have to rate them all 1 star."
Pros: "Liked that it was direct flight"
Cons: "Made reservationn on February for flight in June. No seat assignment until I approached boarding area and attendant took my boarding pass and said i would be assigned seat. I was asigned seat and was able to board in advance of geneal boarding but I don't understand why seats are not able to be chosen when reservations are made that far in advance. Price of adult beverage higher than other airline I frequently use."
Pros: "excellent flight--On time."
Pros: "1st class is solid....warm cookie...yum! Great service!"
Pros: "Width of seats and the leg room."
Pros: "I was running late and they accommodated to me. I didn't get food or use the entertainment on the flight so that is why they are ones."
Pros: "I seriously really like your crew."
Pros: "The crew was very responsive, attentive and kind. The pilot kept us informed as things caused delays. I lucked out and got a seat that was close to the front of the plane, even though it was in the middle. I was expecting to have no free beverages including water and thought there might not be food service at all, but there was. I got a good price for round-trip, non-stop flight."
Cons: "The check-in process was anxiety producing. I'm used to getting an email reminding me to check-in. When I checked in online I went all the through the process including picking a seat and paying for one bag. At the end it told me there was an error and I was not checked in and would have to check in at the airport. When I called the airline the person was informed and helpful. However, I learned that i should arrive 2 hours before my departure time and that the check-in desk would close 45 min before the flight and I would then not be allowed to board if I had not checked in (even if I was standing in line waiting). It was alarming that I learned this accidentally. Finally the flight took off late and there were many empty seats, but the crew did not inform us of that."
Pros: "Comfortable seats with lots of leg room and friendly flight attendants"
Pros: "Non stop flight Nice crew Good pilots"
Cons: "No Wifi No place to plug any devices in."
Pros: "Left on time, arrived early!"
Cons: "When checking in, it indicated a smaller plane. I was not in a window seat and I had to check my baggage (and wait at the baggage terminal)."
Pros: "Captain asked passengers not making close connections to allow passengers with connections to deplane first was very helpful."
Cons: "Flight left late and arrived late making my connection in Philadelphia for a flight to Budapest a very close call."
Cons: "Flight was late"
Pros: "Comfortable flight except for limited leg room. Great movie selection."
Cons: "Poor leg room for tall people"
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "Food was good. Staff was polite."
Cons: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."
Cons: "I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination!"
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Cons: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Pros: "First Class was nice but not worth the extra cost - my opinion."
Cons: "First class, besides bigger seats and more foot room, was not worth doubling the cost of coach."
Pros: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Cons: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered"
Cons: "Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports"
Pros: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Cons: "No food in first class, but it was only a 2 hr flight on a regional"
Pros: "Flight was moved from Philadelphia to Dalllas...no problem"
Cons: "scanty food from Dallas to Porltand"
Pros: "Great crew with an attention to details!"
Cons: "40 min late and a bumpy ride the whole time but good flight"
Pros: "The boarding was super fast as well as exiting, WOW!"
Pros: "Boarding was very quick, they called the groups quickly with no lag time in between."
Cons: "I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight."
Pros: "nice flight - nonstop got us exactly where we want"
Cons: "not a big selection on food... just cookies (although good it would be nice to have some selection)"
Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."
Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."
Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."
Pros: "Quick and easy boarding"
Cons: "Uncomfortable seats"
Pros: "Everything ran smoothly despite turbulence and bad weather, thanks to the crew."
Cons: "Seating is even more cramped than I'm used to, and everything outside of a drink and a biscuit is extra money."
Pros: "Flight left on time. Staff was excellent like always."
Cons: "No outlets on the plane. My flight was suppose to have WiFi but it didn't work."
Pros: "Flight landed 40 minutes early"
Cons: "Due to early landing, no gate available. We literally rode all over the tarmac making room for other planes to maneuver around...and then did not get to a gate until 15 minutes past ORIGINAL arrival time. Also, I booked a premium seat, but there was no more leg room than any other seat. No meal/snack for purchase was even offered."
Pros: "All connections-smooth"
Pros: "We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour."
Cons: "The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes."
Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."
Cons: "Older A321 plane, WIFI horrible and no seat back entertainment as on newer A321s"
Cons: "Delayed flight due to crew."
Pros: "No individual screens to watch. Get with the times for long flights !"
Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."
Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."
Pros: "No complaints. Keep up the good work, American!"
Cons: "I don't like the fact that food has to be purchased. I liked it much better when the food was included in the price, as it still lives in the major international overseas airlines."
Cons: "The wifi entertainment stopped working for me half way through the flight"
Cons: "Sitting on the runway after landing because the gate is occupied."
Pros: "Getting the flights was easy, used kayak. Tickets ultimately were purchased through priceline."
Cons: "Flight was a round trip flight and American Airlines (or American Eagle, which is it?) changed my flights and I went from an hour layover and arriving at the time I desired to instead a three and a half hour layover and arriving after midnight."
Cons: "our flight was delayed, and no other options"
Pros: "No surveys"
Cons: "No surveys"
Pros: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Cons: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "Love the movies!!!"
Cons: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"
Pros: "On time, friendly and helpful staff at airport and on aircraft"
Pros: "Quick, easy boarding. Flight arrived, and left on time. Tickets were very affordable."
Cons: "How can I rate a 10 dollar sandwhich with a tiny bag of chips any higher? Entertainment? Non existent.. Wifi didnt work. I made several calls ahead of time to check if i can carry alcohol in 50 mL labelled bottles, sealed. I was told yes. Asked if i could drink them on the plane. Yes. Then I was told AFTER on plane consumption of my own alcohol that this was a federal offense. Epic mess up you guys.."
Pros: "Overall great flight and great service. No complaints!"
Pros: "Staff was very nice"
Cons: "Flight delayed, again. Blankets smelled molding or worse."
Pros: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."
Cons: "The boarding process"
Cons: "The seat that don’t recline have a very poor posture to begin with. Flight was delayed and didn’t depart for a while."
Cons: "The size of the seats"
Cons: "Leg room"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Pros: "Good flight."
Pros: "Not much."
Cons: "The flight was delayed. The in flight entertainment didn't work on my iPad. Apparently I needed the United app. It would've been nice to have been notified of that before I got on the plane."
Cons: "Poor services and customer support"
Pros: "Comfortable flight. Got an economy plus seat at Silver level. Middle seat was empty. New interior in airplane with power outlets and mood lighting in cabin. Free movies available on network. For a short flight of this duration, a very comfortable atmosphere."
Cons: "Boarding process was chaotic. Gate staff didn't seem to be announcing boarding groups. I like how American has a promotion with T-Mobile for 1 hour of free wifi internet, which United doesn't."
Pros: "I finally got to Portland."
Cons: "The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!"
Pros: "Overall service"
Cons: "Couldn't sell us snack during regular service (we were at front of economy cabin) and had to wait to almost end of flight."
Pros: "Our flight was 20 minutes lite but the flight crew was Great at letting us know what was going on."
Pros: "Without letting me know to a bad one where I had no empty seat next to me I looked to my original seat was given to someone else"
Pros: "Fast flight, friendly crew"
Cons: "The gate changed, the United App did not update and we did not look at the flight status board upon arrival as we were relying on the United App. Ran all the way to the 'old' gate (90) only to realize b/c we heard something over the loudspeaker about a flight to Portland at Gate 60 (we had just landed from IAD right near that gate). Looked at the board and realized the gate had changed, had to run all the way back to the other gate and it wasn't boarding yet. When I mentioned all this to the gate agent, she told me i should have checked the board & refreshed my app...i refreshed my App 6 times and it still didn't update - i'm not an idiot but she made me feel like one. She had no sympathy and was not nice or helpful. When we got on the flight, realized it was empty and we were sitting WAY in the back when there were plenty of open seats, so we moved up thank God!"
Pros: "Crew was very friendly"
Cons: "Seats even smaller than I thought they could even go. Nickel and dime for everything, flight was delayed and just overall very mediocre."
Cons: "I hate the apps for entertainment- it's so chintzy in comparison to Delta that has the nice the on the back of the chairs. Seats so cramped"
Pros: "the crew on the flight, so nice and funny"
Cons: "the time it took to board and take flight"
Pros: "N/A due to them rerouting my itinerary."
Cons: "N/A due to them rerouting my itinerary."
Cons: "Never got to do this flight because of the previous flight which is reviewed below: My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board."
Pros: "Direct flight"
Pros: "The crew was very nice and polite. Service was prompt and excellent"
Cons: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."
Pros: "The helpfulness of the representative at HNL."
Cons: "Last minute 17 hr "delay" Screwed out of an entire day in Hawaii. Dream vacation ruined. No car, no hotel, no time to see Honolulu. Awful."
Cons: "Over an hour half late getting home, the flight was delayed again."
Cons: "Delayed by 6 hours"
Pros: "The crew and flight staff were friendly and professional."
Cons: "The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack"
Pros: "The crew was nice on the plane"
Pros: "Staff was still rude, no this isn't a like. I know"
Cons: "Rude staff, didn't have experience handling the disabled, had no sympathy for the delayed flight. "It's things that happen from time to time sir""
Cons: "3 hours delayed... for reasons unknown"
Pros: "Attendants were friendly."
Cons: "Much more cramped than other airlines."
Pros: "Things went great"
Cons: "Despite having made the reservation over a month in advance, my partner and I weren't assigned seats and ended up in different rows--both in middle seats that did not recline. Flight was significantly delayed."
Cons: "Bad cancellation policy. I would've been charged over $200 to cancel a single leg of my journey (no other changes or add'l flight). Would not do business with United again."
Cons: "The plane was fully loaded and sitting at the gate before take off due to a paperwork issue. Finally departed about 30 minutes late. Upon arrival we were held on the plane for another 20 minutes with the fear of "tail tipping". Grateful that we didn't have a connection to make but really astounded. This is an airline, getting people around is what they do. These seem to be poor planning and execution issues (i.e.- not weather related) ."
Pros: "Economy+ seats were very nice. Gates were close."
Cons: "Having content viewable on your app is fine, but finding out last minute that for some reason your device doesn't work with the system is annoying. There didn't seem to be any food or drink service, which was odd."
Pros: "At least it was largely empty"
Pros: "Crew was great even on overnight flight"
Pros: "Very kind and curtious flight attendants to and from my destinations. Great service! Wouldn't hesitate to plan future flights with United again."
Cons: "I had no complaints or dislikes."
Pros: "Loved that the steward did everything possible to make sure that my service animal and I were completely comfortable for the flight."
Cons: "When I checked in the attendant tried to charge my service animal as a pet, even though I called in advance to let united know I was traveling with my service animal."
Pros: "Professional staff"
Cons: "Last minute gate change no notification. Plane was filthy even with 25 minute boarding delay, air coming from the supposed fresh air was full of lubricating oil smell. Seat would not recline as a disabled passenger with ruptured discs in my neck and back, this was more than an inconvenience it was very painful. At 6foot 2 inches tall my legs did not fit between the seats, plenty of foot room not enough space between rows. Miserable is an understatement the pain from the flight will certainly be very real for days after. Never United airlines again I will campaign against anyone flying United airlines!!"
Pros: "On time and people nice"
Cons: "Everything. Very good"
Pros: "United always is superior to other Airlines once up in the air"
Cons: "We flew standby and United had problems with their first flight to Portand from San Francisco causing an overbooking situation. This the second time this year I have experienced this problem We literally were the last two people on the flight and it was very stressful as were meeting other family members to drive up to Seattle."
Cons: "I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland."
Cons: "Our flight was delayed 3 hrs due to lack of maintenance of the plane and we had to all get off to wait for the next one. It was also overbooked."
Pros: "Flight attendants were great, all smiles and very kind."
Cons: "The United staff at the gate desk were terrible. Very rude, unwilling to take care of customer requests or even try to show any customer service."
Cons: "It was delayed by 3 hrs"
Airlines flying from North America to Oregon have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Oregon
Masks required on board, masks provided on flights from North America to Oregon
Social distancing seating
Middle seats unavailable to book on flights from North America to Oregon
Testing for antibodies, testing for symptoms for flights from North America to Oregon
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