Did not have In flight service on my round trip due to turbulence. I did not partake in In flight entertainment. Flight descending into LAX was very turbulent. It would have been nice if the pilot communicated with us during that rough descent into LAX to ease the minds of some of us more nervous flyers.
I wasn’t able to check in prior to arriving at the airport, I was told by the agent I may not get a seat on the plane as others were waiting for seats, I sat there for 2 hours before being assigned a seat, very stressful. The plane was delayed. Overall not a great travel experience for a 44 minute flight.
The ground crew did not supply drink or snacks during the layover in SFO. So there weren't many options. Otherwise, it was all great.
I was delayed several times. Missed a very important event. The airline only provided a $12 voucher after being delayed 3 times.
Flight was delayed two hours; for an hour and a half flight?! And so we missed our connecting flight to Rome because of the long walk between the terminals. Hoping to hear back from Alaska about some compensation for our missed flight and night stay in Los Angeles.
boarding was late worst was going back LAX to SFO delayed not once ? but TWICE😡I was at the airport practically almost 5 hours of previous time , very inconvenient! i would have spend longer time with family , I was wanting to avoid TSA line? but it just got me to spend unwanted time @ d airport
It was my first time flying Alaska Airlines and first time flying from Santa Rosa airport. The staff was very professional and friendly. Their instructions were clear and any question was answered satisfactorily. My seat was comfortable and the in-flight beverage service very adequate for the duration of the flight. We arrived ahead of the scheduled landing time and deplaning was simple. I look forward to flying with Alaska again.
Easier to file a claim. My fiancé got the flu and we had to cancel. ive been given the run around filing a claim. Call me at 831.588.4346 with a live agent please
I appreciate the priority for safety. I did not enjoy how the delays were handled.
Crew members were helpful and responsive. However, the toilet in the only main cabin bathroom didn’t work properly.
The first time I flew in the extra legroom section. It was difficult to notice a difference. I had bad luck with my neighbors. The crew was okay. Southwest has reduced the live TV options.
Ever since Southwest starting charging for bags, passengers don't want to pay to check their bags, so the gate agents have to beg people to check their roller bags now because there's "not enough space". This was a terrible business move by Southwest.
The flight was delayed for almost an hour. We sat on the tarmac. There was no announcement. Not by the pilot or the crew. And for some reason, there was no beverage service, so even though it was a short flight, we had sat on the tarmac and the extra hour delay made me understandably thirsty. Water would’ve been nice if they had offered it. And for the first time, I forgot to bring my own water bottle. Reminder to bring your own water bottle because you never know if you’re going to get a beverage.
It was a new plane with larger overhead bins & charging ports at the seats.
Our flight to Oakland was great bc the plane was new but it was delayed by 15min not bad at all. Over all it was an 8/10
Luggage was intact and arrived at the destination. What more could you ask for.. haha. The delay in arrival wasn’t SW fault.. just selfish passengers not wanting to check their luggage knowing they were in the last boarding groups
The plane smelled musky and some passenger would coughing without covering their mouths or were not wearing a mask to stop spreading their germs.. yucky
Internet only worked half the trip Drink was flat Staff was great
As usual was very late. This has become a norm in southwest tobhave every flight very late
The plane departed and arrived on time. The crew were entertaining and professional at the same time. Baggage claim was efficient. I was glad to fly with Southwest airlines.
Love me some Delta. One of the few airlines to recognize and support veterans. Easy boarding, flight was on time and arrived early and the flight attendants were excellent on this flight.
Flight delayed four separate times. I’m now one hour hours late to landing.
worst flight ever from Delta, it got delayed and kept on delaying..
While they turned off most cabin lights to allow people to sleep, I was bothered by how bright the side lights still were. It was still quite bright for me in a window seat, when I wish I could have slept!
The crew bent over backwards to thank us for flying and make us comfortable. The food service was quick and efficient. The Captain communicated and said goodbye and thank you as we departed. They really stood out!
Staff at the check-in counter were friendly, happy and helpful. They tagged our bags and sent us to “bag drop off” but were not very clear about where that was. The airport was busy we headed off in what we thought was the right direction until a gentleman waved us down and actually came after us. He was the baggage handler for Delta and recognized our “deer in the headlights “ look-he brought us to the right area (which was marked as the Southwest Airlines Drop Off) and sent us on our way. Wonderful guy, low key and working with a big smile on his face. Loved it. Loved him.
Awesome! On time flight, early arrival, and a complimentary upgrade!
There was a loud squeaky sound the whole time we were flying.
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
Whole experience was poor. Delayed 2 hours. Lied about the delays. Was all jet blues fault and tried to blame on air traffic control. Sent out other let trips and wouldn't allow people to switch aircraft.
It was fine for what it was. It’s not luxury travel but it was efficient, for the most part. Having my carry-on transferred into luggage however, was unwelcome.
I was seated next to an autistic child who was out of control and had a child behind me kicking my seat for most of the trip. I will never fly JetBlue again. Ever. I don't care how cheap it is. It's terrible.
All airline travel outside of First or Business class is an ordeal to be endured. This trip was ok, small o, small k.
Crew were fantastic and so catering and wonderful! Full score for the entire crew!
The flight itself was fine, but the boarding process was extremely frustrating. There is no one scanning boarding passes - passengers just scan themselves and enter the jetway. By the time my husband and I got on the plane and were halfway to our seats they determined there were too many bags on the plane and everything at that point needed to be checked. This created a lot of unnecessary chaos. They should have alerted people before getting on the plane that they would need to start checking bags instead of waiting until people were already on the plane.
The WiFi stopped working early on in the flight. No audio from entertainment system.
I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.
My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
the staff was very helpful and the airline was very good.
They canceled flight. Hard to believe there was even a plane incoming for us to get on
Plane was down graded and I lost my uncharged exit row with more leg room. No mention or offer of refund from podium. Flight attendant was nice to explain this happens often and that I could request a refund via online form submission. I did this and have heard nothing back.
Horrendous. I do not recommend Frontier. The passengers lack manners and decency, and the flight attendants lack professionalism. If I wasn’t in a bind to fly with 48 hours notice for a job interview, I would not have selected a flight with Frontier and I never plan to fly with them in the future.
The seats were hard molded plastic covered in plastic vinyl. And the scam to charge people extra to sit together. Don’t they know we can just ask someone to trade seats. And watching the staff separate young children from parents… super classy. We had to guilt them into offering up our seats. This companies policies suck. Don’t give them your money.
There was no easy way to check in. I don't want to install an app to checkin. I will use alaska from now on because they have a web check in method that is easy.
Most horrible airlines. Please avoid it. It's ok to spend $50 extra for delta, united or Alaska
After 5 hours of delay, they cancelled the flight. Very disappointed
My flight to LA was cancelled. I waited at the airport for 3 hrs saying it was delayed and then all of a sudden it was cancelled. Frontier only gave me a voucher and refund but could not rebook me. Flights on other airlines were too expensive last minute. I had to drive down to LA and didn’t even take my return flight home since I had to drive. One of the worst airline experiences in my life. It’s crazy how airlines can just upend people’s plans just like that.
They wouldn’t let us on the flight even tho we were an hour early. No refund not even our bags that were prepaid
8 hr delay. had to buy another ticket with another airline
