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Southwest was greaat! The most expensive but the least upsetting for those we were flying to see.

Boarding was easy. The seats are small and fairly uncomfortable

The problem with the seat assignments is that there were a lot of rows in the front that were empty but my row at the back was full. Just not so pleasant.

Good but I prefer choose your own seat. With the new assigned seats they should board from the back I see no advantage to this new boarding. Just like every other airline

Flight boarded late after announcing on time boarding. Flight arrived only a little late despite late departure. Had trouble connecting to WiFi

The Southwest experience has definitely taken a dive from its early days. You can no longer deferentiate from other airlines. Air travel is too expensive. Southwest is no longer budget friendly. They have lost me as a loyal customer.

The charges were ridiculous for an hour flight and the turbulence was very scary.

The seats are now more narrow. I paid for front row the seats in the front are even more narrow than before.

Paid for premium extra leg room but the bin space for rows 1-3 had to go in rows 4-6 and 4-6 had to go to 7-9 because flight attendants have snacks and their luggage upfront. So we pay extra to have to fight thru traffic to get our bags. Only 2nd day of new seating so hope they fix this.

The wifi on the plane is great. The only issue that I have is that I prefer an aisle seat and on my trips this week, I was either in the middle or window. If we can work to secure aisle seating, I will be thrilled. Nice trip.

On time, friendly and professional staff and crew Very nice new terminal in Spokane

Everything was excellent. It always is with Alaska Airlines. Thank you. 😊

It was ok! Not fond of sitting in middle seat. Tried to upgrade with my Atmos card but it was a new account and they weren’t able to look up my account details.

Wi-Fi cut out for a bit, then resumed. Otherwise flawless flight.

Ended up sitting in front of a child who kicked the back of the seat and screamed for most of the flight.

After landing in Seattle, 3 hours waiting to find parking space do to driving problems. Very uncomfortable.

They cancelled the flight and provided no support to find another way home or how to get a refund. Links provided didn’t work and phone wait times were over eight hours. Battery on my phone couldn’t last long enough.

signage from the upper area to the tram down 2 escalator!

Great flights, little turbulence, pilots kept stewardesses seated & safe, all staff friendly & professional

There is no entertainment on the plane. The snack is minimal. The crew was nice and professional.