Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Colombia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 15m
The cheapest ticket to Colombia from Ontario found in the last 72 hours was $229 one-way, and $495 round-trip. The most popular route is from Ontario to Bogotá, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $229.
Colombia has resumed international commercial flights on September 19, 2020 with restrictions.
From December 22, 2020, Colombia has suspended all direct flights to and from the UK.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 96 hours prior to departure. However, airlines may allow the boarding of travelers who do not have this test, provided they state under oath that they were unable to take a test or obtain the result within the required timeframe. In these cases, the Colombian government may require testing and/or isolation upon arrival in Colombia
Travelers must fill out the Check-Mig form and must comply with follow-up health checks via CoronAPP mobile app.
Travelers who have arrived directly or indirectly from the UK from December 13 will be contacted and required to self-isolate for 14 days. Travelers arriving in Colombia from other destinations, and whose journey has started in the UK, will be required to self-isolate for 14 days on arrival.
All other info
As of April 5, various cities in Colombia are enforcing a curfew based on ICU capacity. Depending on reported ICU capacity data, curfews can start as early as 6pm or as late as midnight, and end at 5am. Please see herefor further information.
There are currently 3,128 active cases of COVID-19 diagnosed in CO and 1,733 deaths as of Jun 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Colombia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Colombia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Colombia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Colombia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The tv could of worked."
Pros: "Super fast checking and boarding process"
Pros: "Female attendant was personable. Decent legroom but tray was broken."
Cons: "Was told by attendant they’re NOT supposed to help female guests with urging luggage overhead. Didn’t know headphones had to be bought to watch movies."
Pros: "All of it. I really like the eye masks for the red eye flight and the snacks are bomb!!!!!!!!"
Cons: "5 to 6 hours flight should have some bread more than snacks"
Cons: "Entertainment systems were very old. Some were not working. Old plane overall"
Pros: "Comfortable fight"
Cons: "Charging station"
Pros: "Crew was very friendly and seats were comfortable and spacious"
Cons: "We could’ve not been 2 1/2 hours late getting to Minneapolis."
Pros: "Crew was informative and nice"
Pros: "JetBlue's free Wi-Fi and comfortable seats really make JetBlue a domestic airliner unlike any other."
Pros: "Nice seats"
Cons: "Tv system didn’t work"
Cons: "Wasn't their fault but it was a pretty turbulent flight. It's winter and we flew NY to Costa Rica, this is expecteddue to the wind, in the winter, in warmer climates. you could tell the pilot was doing his best to avoid turbulence though & the staff were ultra professional."
Pros: "Quick and uncomplicated boarding, good service during flight, roomy and comfy seats, great all around experience."
Pros: "Crew was very pleasant and helpful"
Cons: "The Black guy service is not good"
Cons: "Same as above"
Cons: "Flight delayed and time kept moving. Entertainment system was not working"
Pros: "Adequate leg room and ample seat size"
Pros: "Attendants were friendly and accommodating."
Cons: "Flight was delayed an hour. No blankets or snacks were offered while passengers sat on the flight during the one hour delay."
Pros: "Jet Blue is a great airline and offers more than others! Also the flight attendants seemed much more friendly than other airlines!"
Pros: "I like the unlimited snack and beverage options, it definitely came in handy for a Red Eye flight. The crew was polite and accommodating and the plane was clean."
Cons: "I didn't like how cold the plane got at one point and that one would have to pay $5 for a blanket. The signal for the tv would be inconsistent throughout the flight and when it did work, the quality was pretty grainy."
Pros: "Flight came out almost at time, arrived in time any way. The luggage arrived quickly, it was the only night flight from LA to NYC that I could found in great price."
Cons: "Serious minus were the seats! Awful seats, back of the seat can’t be banded, very hard and uncomfy to sleep like this!"
Pros: "I had never flown Jet Blue. It was only a 45 minute flight but it was enjoyable. Lots of leg room, friendly attentive crew, no hassle. I'd fly Jet Blue again."
Cons: "No flight. Fraud purchase"
Pros: "On time, friendly crew"
Pros: "The boarding was very organized and went quickly. The extra leg room is wonderful. Although I fly as cheaply as I can, I didn’t feel like I was crammed in."
Cons: "I don’t enjoy flying so one of the reasons I try to fly JetBlue is for the option to watch tv. The sound system was broken on this flight so it wasn’t possible. The flight attendants were not very friendly."
Cons: "My original flight left at 6:43 p.m. yesterday. When my conference wrapped earlier than expected I went to the airport to see if I could get on an earlier flight as when looking on your app there were options at 2:29 p.m. and 4:45 p.m. and both still accepting bookings. When I got to the airport around 1 p.m., the woman at check in informed me that a flight time change would cost me $75. I was surprised as the one-way flight I had looked up before was only $48 so it would have been cheaper for me to just purchase a new flight! Also another woman at the conference said she was able to change flights easily. I don't understand why if there is room on a flight and I am going to the same destination, same airline, why the change fee is so outrageous. This is a simple way that Jetblue could have improved my customer experience. Instead I waited in the airport all day. :("
Cons: "No internet service No hot food"
Pros: "There was nothing that stood out in a positive way"
Cons: "We had to unboard the flight because the plane had no fuel or something, and the interior of the plane was very old and outdated. No charger ports for your phone, terrible tiny screen with very limited choices in television, etc"
Pros: "It was ok"
Pros: "Awesome stewardess, gave us a couple free drinks too!!"
Pros: "No issue with the flight."
Cons: "On the way to San Juan my flight was delayed for over three hours due to a failure with the heating and cooling system. On the way back to NYC, the flight was delayed for unknown reasons."
Pros: "I didn't think too much about the flight. Takeoff was delayed but made up for the lost time in the air and landed on time. I was surprised at the number of people who at the check their bags at the gate, including myself. Luckily, I wasn't in any kind of rush and didn't mind."
Pros: "everything went great"
Cons: "Our TV was out the whole time while everyone else was enjoying the entertainment."
Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."
Pros: "Easy flight no stress loved it"
Pros: "Direct flight."
Cons: "No closed captions on those movies or tv show. Guidance would have been nice"
Pros: "I was running short on time to finish my work in the city before my JetBlue flight. I called to see if it would be possible to reschedule - they made it so painless! They were happy to put me on a later flight and there were many options, and for a very low change fee. I definitely got lucky with availability and really appreciated how painless they made the experience!!!"
Pros: "The service that JetBlue offers is always excellent. The seats were comfortable and the flight was timely. All in all an excellent representation of JetBlue's quality of service."
Cons: "I arrived at Fort Lauderdale Airport 55 minutes before my scheduled flight and was told that the flight was closed because I was not there at least an hour before the flight. On my boarding pass it listed the boarding time and the time the gate would close BUT no where did it stipulate the last time to check in. I do think in this situation, they could have accommodated me and perhaps gate checked my luggage...but that was not offered. I had checked in online, had my boarding pass but clearly did not allot enough time to get to the airport. Traffic, post Hurricane Irma is still unpredictable, but think there could have been a bit of "wiggle room" in the rule. JetBlue did book me on the next flight (the next day), but I was saddened to miss a day of holiday meeting my son in Cartagena."
Pros: "We were returning Home from N, J, we left Florida because of IRMA The hardest part was while booking the flight from Newark to Tampa. At a reasonable rate. We were price gouged going North by another airline, Awful We are both over 80 years old. I had to call on the phone waited about 10 minutes on hold but when I did get someone they helped me pay over the phone and order wheelchairs. Smooth flight. We had to flee Florida we could not fly jet Blue on short notice. to N.J. Flew other Airline and were really displeased."
Cons: "Not being able to pay for luggage and order wheelchair online with the first try. Weare both over 80 years old. Most difficult Had to call on the phone twice. Waited for 10 or more minutes. Our flight was delayed from 6:59 to about 9 P.M. We did get 2 text nice. But was told to come on in any. So we did and waited at airport for flight to leave at 9:15"
Pros: "My flight was on time"
Cons: "Everything was good"
Pros: "Everything!!! Fantastic flight...punctual, comfortable, and polite! I will use JetBlue every chance I can when we travel over any other airline...especially air Canada!"
Cons: "Nothing...great flight"
Pros: "Seats were comfortable,"
Pros: "Kind airline stewardess'"
Cons: "I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!"
Cons: "Water and snack"
Cons: "They put mi to buy a reverse ticket from Medellin to Madrid, . I dont see the reason !!!!! I dont use it"
Cons: "Great company"
Cons: "El vuelo me dejo en bogota"
Cons: "Honestly everything was perfect transportation wise. The only issue I had was that my bag was broken in the process. The strap was almost ripped completely off and it made the rest of my trip a little inconvenient because I had to catch more flights and I had to check my bag. This made hard for me."
Pros: "Comfortable seating"
Cons: "Mediocre crew"
Pros: "Charming crew Excellent attention. Very helpful"
Pros: "Crew was awful. Did not let me board because I was sick."
Cons: "Make sure non-Spanish speaking travelers know what's going on, Please repeat announcements in English."
Cons: "Very good experience with Avianca"
Cons: "Just awful!!!! Original lay over was 2 hours in Cartagena it became 7 hours. Missed my rental car. Missed my first day at the hotel Los recuerdos!! Just awful. I need something done."
Cons: "La puntualidad de la aerolinea"
Pros: "Flight delayed causing anxiety as onward connection."
Cons: "No vegetarian food available."
Pros: "Almost 6 hours delay"
Cons: "95% from Bogota are delayed."
Pros: "The friendliness of the Avianca Staff."
Cons: "Left us in the airplane for 3 hours because of an internal problem of Avianca"
Pros: "Everything was good"
Cons: "Avianca cambió nuestros vuelos directos de Isa y regreso sin consultarnos por Bogotá Habiendo otras opciones mejores"
Pros: "Very comprehensive service. They don’t charge anything extra, the entertainment options are good, the service excellent, the food okay. Much better than most US airlines."
Pros: "The crew was very polite. The airplanes are comfortable"
Cons: "They changed my original itinerary and the flights were delayed."
Cons: "THE FLY WAS CANCEL.."
Cons: "Everything was wonderful except for taking too long to disembark"
Cons: "Delay. Domestic lounge is poorly served. Not even a fridge with drinks!!"
Pros: "La atencion del personal a bordo"
Cons: "Los asientos del B787 muy incómodos"
Pros: "Avianca rules and so as kayak"
Pros: "Flight was quick but equipped with music shows and games. They informed us they would transfer bags for us which was great because I would have to worry."
Pros: "Too windy"
Pros: "The flight attendant were very attentive and nice."
Cons: "The food was too salty. This is especially bad for me since I have high blood pressure."
Pros: "We parted late as alwats"
Pros: "crew was very charming"
Cons: "There was no vegetarian food"
Cons: "Un poco demorado la entrega del equipaje."
Pros: "Excellent and ontime"
Cons: "Connecting flight in Bogota was delayed. This is the second time it happened in consecutive Fridays."
Cons: "Flight from Bogota to Medellin was delay because connecting flight was late."
Pros: "Todo me gustó"
Pros: "First time with avianca. Surprisingly modern and comfortable plane.efficient service. Decent baggage allowance. Took a star off because flight was delayed a bit(1/2 hour) but otherwise very pleased"
Pros: "Entertainment and seat"
Cons: "All! Supposed to left at 11pm end up going at 1:20 without explaining much. They just don't care!!!"
Pros: "Non stop flights"
Cons: "Prices are expensive"
Cons: "1 bag delivered whithout padlock and stole belogingns."
Cons: "We had to take a bus to reach the plane."
Cons: "The water was not working on the plane so the bathrooms were unusable. Thanks Avianca that's exactly what I want for a 51/2 hour flight"
Pros: "Crew was nice"
Cons: "Nothing really"
Pros: "Good service amazing crew clean airplane good cleaning protocols"
Cons: "Everything was good"
Cons: "Love delta. Everything was excellent"
Pros: "Crew was great!"
Pros: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."
Pros: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."
Pros: "Crew were great, loved having spare seats....Just a very welcoming flight."
Cons: "My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!"
Pros: "Crew was very attentive. I appreciated the extra spacing between passengers."
Cons: "I would have liked to see alcohol served."
Pros: "The crew was lovely and friendly, very pleasant to fly with."
Cons: "Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye."
Cons: "I think all was very good"
Pros: "Crew were helpful and cheerful."
Cons: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Pros: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Cons: "Better customer service."
Pros: "I liked the polite friendly staff!"
Cons: "I wish you would give me more to complain about! Just kidding! No complaints"
Pros: "Clean and new planes, nice crew"
Cons: "Terrible delays and schedule for no reason, nothing wrong with weather in either direction"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Empty row!"
Cons: "Movie selection More new releases"
Cons: "Had to pay extra for seat assignment. Very tight seating; almost demands paying extra for "comfort seats." Crew moved my carry-on bag; should have told me or helped me find it when deplaning. No beverage service due to turbulence (understandable -- not their fault). Flight was delayed."
Cons: "4 hour delay"
Pros: "The crew was amazing"
Cons: "Ran over 2 hours late with no explanation"
Pros: "Flight attendant in first class was amazing."
Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Pros: "On time"
Cons: "Small aircraft"
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."
Pros: "Costmer service great"
Pros: "Everything was great, flight attendants were awesome"
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Pros: "It was on time. Flight attendants were courteous. There were snacks."
Cons: "They change schedule day before we flight, the change schedule 2 time while were flighting"
Pros: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Cons: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"
Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."
Pros: "The crew were professional and courteous"
Cons: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "Smooth, easy, still long"
Cons: "Still long"
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"
Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Pros: "Decent food"
Cons: "Bad delay Flight attendants not friendly"
Pros: "Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her."
Cons: "The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?"
Cons: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."
Pros: "They did give us the Dane snacks the first class passengers got."
Cons: "Zero additional leg room in this supposed comfort seat. The seat was very narrow and there was absolutely no additional leg room on the flight. I'm tall, so that's what I pay for when I book these flights and none was provided."
Cons: "Boarding took forever. Delta doesn't seem to have a good system. Plane was packed to the last seat. Congrats! No food for purchase. Will avoid next time."
Cons: "In a 6h flight, they only served drinks once. I saw the crew member once with a tray of glasses with water, but he ran out before getting to our seat and never came back. I was glad I hadn't finished a bottled water I had purchased earlier at the airport."
Pros: "Crew was very nice"
Cons: "The flight was delayed leaving and arriving, but that's the nature of the beast"
Pros: "Entertainment options were great with many new movies available for no additional cost."
Cons: "The flight was delayed by over two hours. We were scheduled to arrive in Detroit around 10 pm which was already on the later end of our comfort zone. By the time we landed in Detroit, claimed out bags and made the 1.25 hour drive home it was after 1:00 AM. This was not a pleasant end to our trip."
Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Cons: "Pagar una maleta pequeña mortifica"
Pros: "The crew was awesome and boarding was quick"
Pros: "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other."
Cons: ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight."
Pros: "Good seats, comfortable w headrest adjustable"
Cons: "The seat from DFW to SLC was designed for people who have a sever slouch. Very uncomfortable seating position that isn’t anatomically correct."
Cons: "Delay of 1 h at Philadelphia to Syracuse !!"
Cons: "INTERNET is difficult to figure out in these AA flights"
Pros: "We finally got here."
Cons: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Cons: "The plane was ridiculously hot, also connecting to the entertainment via the app was terrible."
Pros: "The crew and the seats were okay."
Cons: "The flight was delayed for almost 2 hrs. We should receive credits for that."
Cons: "It ridiculous how small the seats and aisles are. It not fun flying any more"
Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."
Cons: "Free beers would be cool"
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Quick flight. Took longer boarding than air time!"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"
Pros: "Must wider seats on this aircraft"
Cons: "Inflight monitor broken"
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Pros: "Crew was very nice. Plane was clean."
Cons: "Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person."
Cons: "On time"
Pros: "Flight was delayed then cancelled. No explanation, apologies, or provision for accommodation was made or offered!"
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "Great service and smooth flight. Love American!!"
Cons: "Everything was outstanding!!"
Pros: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Cons: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"
Pros: "We arrived safely."
Cons: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."
Pros: "Flight was empty so lots of room to stretch out"
Cons: "hostesses Were unprofessional"
Pros: "The staff at Ontario International was very helpful."
Cons: "No real complaint of the flight or staff. Next time I will upgrade my seating."
Cons: "Boarding was poorly set up."
Pros: "Everyone was courteous and professional"
Cons: "For an obviously new aircraft the space between rows was horrendous. I am 5ft4in tall and when I sat down my knees touched the seat in front of me. When the passenger in front of me tilted his seat back I couldn’t even cross my legs! I like Qantas but I have learned to abhor American Airlines (which operated this flight), next time I will probably use Air New Zealand purely because of the seat situation."
Cons: "Everything was great"
Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"
Cons: "Most of the clothes got wet sitting outside at the airport in London so it his a mess next time I will never t fly Ba"
Cons: "The plane never cooled off for the entire flight"
Pros: "Everything was great to me"
Cons: "The flight was packed"
Pros: "On time. Quick boarding."
Pros: "The crew was hospitable and did well under the circumstances."
Cons: "Older aircraft was slightly cramped; no entertainment or food. Flight was full and boarding slow, with much ado about overhead storage use."
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Cons: "I purchased my flight at 5am the morning to fly out at 930 to be in ucsonbe for 12a. And when i make it to the gate they tell me im a no go. Thant my paymenr was not process but yet i never got an email or call saying different. I recived my boarding pass and my payment was pending!! I got the door shoot in my face and customer services was so rude i ended up buying anothete flight to tucdon with South West. Never flying AA. Pluse getting two shuttles to get onto ur flight is ridiculous!!!"
Cons: "This was not my original return flight. I was seated in the middle and plane was very warm."
Pros: "The flight attendants on this flight were very nice and helpful."
Cons: "Extremely unorganized. Sat on the plane for about 2 hours before we could even take off. There method for lightening the plane was extremely poor. The entire plane ending up missing connecting flights. No food left to purchase...no drinks served to the back of the plane til about 3 1/2-4 hours into the flight."
Pros: "Nice plane when we finally boarded it. Crew was very professional."
Cons: "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
Pros: "The seats were very comfortable"
Cons: "Just wish the bag checked staff would've been more polite"
Pros: "Entertainment only"
Cons: "Cancelled flight and inconvenience was miserable. Unacceptable service from American Airlines, and consistent with others have experienced as well. Will not travel with AA again."
Pros: "In an attempt to cover their failing fleet that caused a cancellation, they did provide taxi fare to another airport and food."
Cons: "After a cancelled flight sent me to a much larger airport, they did not have the staff to man the flight for 3 hours. I will not make this mistake of flying AA again."
Pros: "The crew was nice enough , app updates are nice"
Cons: "To many technical issues with this airline , everytime for the last 2 years there's a mechanical problem or issue with a plane blocking runway . Honestly I've never been on time with an American Airlines flight . I could have taken a bus and gotten to my destination faster, communication is poor , had to walk from terminal 4 to 6 because they have gates at both but didn't post the correct terminal to my ticket , so I walked from 4 to 6 ... Then the delay made me walk back to 4 because of a gate change . Then we waited on the plane for another half hour . All in all its not really the staff but more so the actual operation of the airline that I'm not willing to work with anymore ."
Cons: "We had to wait for about seven hours at the airport because the flight was delayed."
Cons: "The flight was delayed for almost five hours."
Pros: "Have seatback TV and arrived on-time"
Cons: "Sitting in window seat"
Pros: "No problems"
Cons: "No issues"
Cons: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."
Pros: "Crew & flight attendants very courteous and apologetic; complisnacks while waiting for delayed flight"
Cons: "Flight delay!!"
Pros: "Fast boarding in good order"
Cons: "flight was delayed. tug car didn’t work"
Cons: "A very old B757. late departure. No explanation."
Pros: "Left on time, friendly crew, comfy flight."
Cons: "For reasons I still don’t understand my baggage didn’t travel with me and I was not able to get it until several days later"
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted"
Cons: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."
Pros: "Ontario airport is so easy and convenient"
Pros: "Easy, convenient and everyone is nice and accommodating. We always get to SFO under an hour"
Pros: "Crew was helpful and friendly."
Cons: "Flight got delayed and almost missed my connection."
Pros: "The fact that I got fully refunded, even though I still lost out on $500+."
Cons: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."
Pros: "i was rebooked and am still on my way"
Cons: "i was delayed in ONT, making my flight an almost 24 hour trip from vONT to my destination. not fun had to reschedule car rental. luckily, they did not charge extra"
Pros: "The flight attendants very sincere & nice. I love that their was a lot of leg room on the flight as well."
Cons: "There was no entertainment alternatives."
Pros: "on time"
Pros: "Que acomoden a las parejas juntas."
Cons: "Asiento incomodo"
Pros: "I liked nothing about my flights."
Cons: "I hated that my first flight was delayed a whole day and I had to fly out of a different airport to get to eugene. To add coming home I tried to upgrade my flight to Ontario to an earlier time and they refused to do so and said it would cost $75. I felt the least the airline could do was let me fly home an hour earlier since they delayed my flight a whole day but that didn't happen."
Cons: "2 hour delay"
Cons: "AC was extremely cold"
Cons: "Very Rude while talking to me at the airport. Was not happy to assist me and other passengers even though it was the air-line mistake for cancelling the flight and delaying the flight. Will never fly with this airline ever again."
Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."
Pros: "This was a short flight. The only issue was the boarding. Took a while for me to get to my seat."
Pros: "nothing totally a rip off"
Cons: "I paid 125 for my hockey bag. Flight was delayed but no email or anything. Changing my flight was miserable staff so rude and people on phones can barely speak"
Cons: "TSA took forever, other than that. My flight boards at 0540 and I got there exactly at 0545. The plane already made its way to the runway and wouldn't wait an extra 10 mins for passengers to enter."
Pros: "Three hours late. No in flight snack since the weather was too bad for the flight attendant to bring a cart down the aisles. Pretty old plane, so kind of uncomfortable. But the staff was really nice and friendly for it being the holiday season, so they get all two stars."
Pros: "2.5 HR layover lost bag"
Pros: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."
Pros: "Timely...and pilots updates of flight time"
Cons: "3 stewardess slow service"
Pros: "Great staff."
Cons: "A crying baby that say behind me."
Pros: "Plane was delayed over 2 & 1/2 hours for no apparent reason"
Pros: "Flight Attendants were nice."
Cons: "The flight was expensive and they wouldn't let us or anyone place carry ons in the over head bin. It was an expensive ticket and didn't include checked bags ($25 more). Carry-ons wound up being "stowed". It would have been nice to know before I bought the tickets that I needed a smaller carry on."
Cons: "It was delayed 3hrs!"
Pros: "They gave us free entertainment"
Cons: "We took two hours in taking off"
Cons: "I paid good money to be back by 6am however I was delayed and had flights cancelled which made me get home 10 hours later than I should have. This was an overnight flight, so all the places to buy food were closed- United didn't offer snacks or blankets or really anything for the troubles. There were kids also stranded."
Pros: "It was on time And very convenient"
Pros: "We were not given seats together..."
Cons: "Busy and not well managed and we bought seats well in advance"
Cons: "Received several text messages announcing further delays in flight..."
Cons: "They over booked my flight, so I would have missed it had someone not gave up their seat for me. This was extremely disappointing begin that I had booked months in advance. I even picked my seats!"
Pros: "Once on the plane, the crew were great."
Cons: "not much leg room"
Cons: "They crushed my luggage but replaced the carry on after."
Pros: "Nice, respectful & very helpful attendance tall man @ the gait in SF prior boarding time. He help us getting the right seat for the trip. He was awesome help."
Cons: "Ontario delayed trip of almost 2 hrs. We could use that time more productively. Then, the other trip was a rush to made in time for Orlando. No entertainment in the plane."
Cons: "No food 14 hrs of hunger!"
Airlines flying from Ontario to Colombia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Colombia
Masks required on board, masks provided on flights from Ontario to Colombia
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Colombia
Testing for antibodies, testing for symptoms for flights from Ontario to Colombia
Waiving of change fees. Search flexible flights from Ontario to Colombia