Crew attitude and support was one of the best one could hope for; pilot skill; cleanliness of aircraft
the boarding process was not organized very well; this is orlando, yes?...and support for families with children and those in wheelchairs was not organized very well....many families were some of the last waiting in line!!! people were just sitting around on the floor in this departure area, not just for this flight...and this gave the look of a poor developing country, not what you would expect in the USA.
Never flown Frontier before and was very happy with boarding, crew and seat. Liked it much better than Allegiant. One thing this Florida girl loved over Allegiant was Frontiers air conditioning...which stayed on even while we were on runway waiting to take off.
I had to call a agent to change mistake made by me. She was very accommodating and nice.
Ticket agent Very Nice and, I did not purchase seats for myself and 11yr. Old grandson and she sat us together.
Flight was on time and landed a little earlier than predicted.
Clean aircraft and friendly attendants
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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