Cons: "The seats were the most uncomfortable seats I've ever dealt with on a flight."
Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."
Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."
Pros: "Crew was friendly and accommodating."
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Cons: "Seats are uncomfortable"
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Cons: "I would have liked to have a drink of water for free!!"
Pros: "Crew was nice"
Cons: "Leg room"
Pros: "Crew nice. Seat okay"
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Pros: "Cheap and direct no frills"
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "Bad turbulence throughout the entire flight. Hot temperature during majority of flight."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "No leg room & very misbehaved children sitting behind me. The children screamed the whole time, kicked our seats, and the mother had no control. If you are any taller than 5’9”, you may want to consider an exit row seat to have room for your legs. My knees were jammed in to the seat in front of me."
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The crew was amazing"
Cons: "Signs at the airport and terminal info"
Cons: "I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak."
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Cons: "Fight was changed then late"
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Pros: "On time"
Cons: "initially assigned to center seat."
Pros: "They gave us a soda in the waiting area, because we were so delayed. Flight attendants were friendly."
Cons: "Flight was delayed about 2.5 hours, with no explanation or information given. Loading was extremely slow, hot, and uncomfortable."
Pros: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Cons: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Pros: "I have never experienced this before. You stand in line to get a tag for your bag. Then you stand in line to check your bag. Then you stand in a Disney style HUGE line just to get to the escalator to take you to the second floor so you can go through security. Thank goodness for TSA precheck! That line was long but not very long like the other line."
Cons: "So many charges at every step. $5 for boarding passes?"
Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"
Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."
Pros: "Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff"
Cons: "They didn’t have a WiFi on for the plan I couldn’t use my phone at all"
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Cons: "Seats are uncomfortable- they do not recline and the springs in the seat back pole into your back"
Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."
Pros: "Flight crew was friendly and smooth flight."
Cons: "Plane was noticeably old and dirty"
Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."
Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Cons: "I’ve been flying with frontier a lot , but now I don’t ever want to fly with this company again. They Shut the boarding tunnel 10 minutes early, knowing security was 30-60 minutes wait time, I’m active duty military and now I’m going to get home late, now I will be severely punished for being “irresponsible” but I bought a 6am flight so I could get rest and everything for work. Oh and also, when I was trying to get a new ticket it took over 45 minutes for a gate person to give me a new one to fly home"
Pros: "Staff was friendly and it took off and landed ontime"
Cons: "Sherri the flight attendant was rude"
Cons: "Late , nickeled and dimed to death"
Cons: "You have to pay for a carry on and you can only use a card for drinks and food not everyone has a credit card very disappointed you charge for everything on top of no entertainment to keep people occupied I will never fly frontier in the future"
Pros: "Crew was nice."
Cons: "Frontier nickel and dimed for everything!!! They charge you to choose your seats or if you don't want to pay to choose they just assigned them for free, this is stated in tiny tiny print and very unclear! Passengers are charged for carry on bags unless it is one bag that can fit under your seat. Drinks and snacks are NOT included. They charge even for water. The flight was cheap, just don't pay for extras and prepare in advanced!"
Pros: "We landed, i guess that was good"
Cons: "Everything. Frontier is awful. Seats are terrible, bags are almost as expensive as another person, and now they charge for coffee???"
Cons: "Cramped and uncomfortable."
Cons: "No frills doesn't mean to lessen the flight experience of your passengers. They are after all the ones the airline industry services. Can't sell airline tickets with passengers standing. So the mere fact that you have to pay for seat....Is beyond being cheap. There's a 1st and a last time for an experience. This is one I wouldn't want to experience again."
Cons: "Couldn't make it got in to a car accident cancel my flight didn't they even refund me my money back"
Pros: "The boarding process is fast"
Cons: "The seat was not fall back. Very uncomfortable for the long flight. Plus there is no entertainment, making the flight even linger"
Cons: "Just the size of the plane and the way they packed literally everything together on top of uncomfortable seat cushions and a curved window seat so I couldn't even try to sleep with my head against a flat surface made this 4.5 hour flight horrible. This was my first flight and honestly i might try a different airline because of the discomfort."
Cons: "Overall it was goo. The flight was delayed"
Pros: "Nothing abt it"
Cons: "I have traveled many places and have NEVER encountered such horrible service in an airport as I did at your Orlando airport / Frontier counter. I checked hours before was in the airport and long lines an hour and 1/2 before flight leaving and due to your Frontier agents at this counter I was unable to board. This happen to more than one passenger in line with me. This agent continued to argue with me rolling her neck and head at me rather than get me to t gate with an available half hour before take off. There was vomit at the counter which they refused to call anyone to come and clean up but overall NO ONE was on task. I will dispute the extra charges I have incurred due to this fiasco and will NEVER fly Frontier Airlines again."
Cons: "The seats are really uncomfortable"
Pros: "Flight was on time and service was good."
Pros: "The crew did a wonderful job accommodating me with my special needs. The personnel at the airport made me feel very comfortable,"
Cons: "I know there is nothing to be done about it, but the seats on the plane were cramped, and the I swear, the pilots found every bit of rough weather to fly thru. Sometimes I felt like a pinball being bounced around."
Pros: "The efficiency of the boarding process. It was organized and fairly expedient."
Cons: "The exorbitant additional fees. Absolutely absurd to charge for a seat and carry-on luggage in addition to the plane ticket itself. My carry-on suitcase is HALF the size of the traditional size and paying $30 to bring it on the plane is insulting. The chairs were uncomfortable. They don't recline, no head rest, and no blankets were on board which made resting for my 5 hours across the country EXTREMELY uncomfortable. For all the extra fees you'd think a movie and some snack packs might be available. Then again, with the trays too small to fit even my mini iPad, there'd be no place to put them. No in-flight entertainment was a bummer too. I've usually been so happy on Frontier. Bit this experience will keep me from flying Frontier ever again."
Pros: "Cost of the flight was awesome!! We were on time on our trip there and back. Everything went smoothly."
Cons: "The seats didn't recline."
Pros: "Crew was nice and plane was on time"
Cons: "Frontier is very uncomfortable and have zero amenities."
Pros: "Fight,on time and boarding excellent"
Cons: "Seats were awful not comfortable at all, paying for non alcoholic beverages and snakes not okay check-in laborious"
Pros: "The crew was ok"
Cons: "No food or drink (i didnt know that it cost money and in credit card) . No room at the seated"
Pros: "The crui was very nice"
Cons: "I didn't like that snacks are not provide it. And that you have to pay for it."
Cons: "So many hidden fees. Ended up costing more than other airlines in the end. Everything had an extra cost after purchasing the tickets. Checking in was more money. Checking a bag was another cost. Each way. It was an extra two hundred dollars after we already purchased tickets for five hundred. Nothing was included in the original ticket price. No complimentary snack and beverage on a 4-5 hour flight. It also seems that seats are getting smaller and smaller to maximize profit at the expense of the consumer."
Pros: "Flight Attendants and plane crew were polite and gracious and yet still human. They were asked to make credit card offers to everyone at the end of the flight, and still managed to be likable. Good job to those guys!"
Cons: "Uncomfortable seats that didn't recline. EVERYTHING is an add on. I ended up spending what I would have on another carrier in the end. Fight was delayed due to poor weather and I was rebooked and given a boarding pass for a flight a few hours later. I boarded my new flight, only to be asked to leave the plane as the woman who rebooked me had given me a boarding pass THAT BELONGED TO SOMEONE ELSE. And they let me board with the incorrect pass, despite the fact that I am obviously a girl and the ticket belonged to a man named Isaac. Help desk was not very friendly, they blamed me for the confusion as their computer system had me on a different flight entirely. I will never fly frontier again. the $50 "we are sorry for your inconvenience" voucher was insulting after my experience."
Cons: "Paying extra 55 a seat so my tall son could find 4.5 hour flight tolerable."
Pros: "There seemed to be ample leg room between the seats for a change"
Cons: "Having to pay extra for a checked bag and to select seats."
Pros: "Easy boarding, clean plane and bathroom."
Cons: "My chair didn't let back so it was a bit uncomfortable but I had decent leg room on an aisle seat."
Pros: "Great deal for short notice."
Pros: "Starts off seeming cheep..."
Cons: "Then you pay for "every" thing. Seats do not recline on a 5+ hour flight, what is that?"
Pros: "The plane was new. That's probably the only thing that went right that night."
Cons: "Flight was delayed 6 hours. We had to sit on the plane for 2 hours."
Pros: "Flight crew pleasant, even making sarcastic comments about the cheapness of their airline. For example, "If you don't like our service, there are 8 emergency exits on this plane." We arrived safely and our bags got there too!"
Cons: "It was a tough day due to weather delays and cancellations, but the airport crew was overwhelmed and failed to control the massive crowd. At one point, service members started calling out destinations and it became a free for all. Passengers jumped over each other and across the ropes to cut in front. Elderly and children were pushed aside. At the gate, it was announced "in 15 minutes, we will ask passengers needing help to board", followed immediately by another crew member "we are already boarding all passengers!", then right back to the first crew "we are not boarding yet, we will start boarding in 15 minutes". Confusion! Departure was listed on time, but we really left 40 minutes late."
Cons: "Only thing free is water"
Pros: "Speedy boarding and deboarding."
Cons: "Chairs don't recline, very hot at first, lots of ups and down, and dirty floors."
Pros: "Non stop"
Cons: "Seats too small and I am not big Seats too hard not padded enough"
Pros: "The crew was courteous."
Cons: "The flight was the most unfortunate flight I was ever on. You felt like a sardine and could not even recline our seat at all. I would never recommend this airline and would not choose to fly with this airline again unless I was desperate. Also I felt that paying for a carrying was unfair especially not being made aware of this a booking as well as being charged $1.99 for a cup of hot tea that wasn't even like warm."
Pros: "Not much"
Cons: "Seating is very uncomfortable don't recline and no padding in seats, also expensive baggage fees especially for carry on which they should not be charging especially with gas prices down so low , no complimentary soft drinks. All airlines give complimentary soft drinks."
Pros: "My friend and I had seats that were not by each other. The crew worked very hard to get us seats together. The flight was cheap but then the check bags (including carry-on) was very expensive so we could have had a flight on a better airline when all was said and done"
Cons: "There are no perks to these flights. Seats don't recline, small plane, no free snacks, seats are not comfortable. The flight was cheap but then by the time we paid to check our bags (including a carry-on bag charge), which was very expensive, we could have used a better airline for the same price. I wouldn't go with this airline again."
Pros: "Quick boarding."
Cons: "No food. Smaller than usual leg room."
Cons: "The only reason I did not enjoy my flight was because of the ticket counter, I was not aware that you charge for checked/carryon bags. I was willing to pay the fee,but didn't have a credit card only cash. They were unable to take cash at the counter so I had to call a few relatives with a credit card at 4am. Obviously I wasn't try to get over on you,but the rudeness and not even trying to work with me was horrible. I had spent the night at the airport because of a family emergency, I feel the supervisor could've made an exception if she wanted too,I work in customer service and I would never treat someone like this. So unfortunately I will not be flying w your airline again! And I will be going on social media to tell my story. Thanks for nothing...Anthony Walker"
Pros: "It got me from point A to point B"
Cons: "- Seats have no cushion, get ready for your tailbone to hurt - Very cramped seating area, sardines have more room - Drinks, even water, is an additional charge"
Pros: "It's nice and comfortable."
Cons: "Have to check in cost $ 45.00 even though carry on."
Pros: "I had a great flight both to, and from Las Vegas on Frontier Airlines. The pilot and crew were amazing and made everyone feel very comfortable. I will definitely fly Fromtier again."
Pros: "Everything was terrific from the desk crew to the entire flight staff"
Pros: "I loved this airline. The price was great. The seating was spacious and comfortable for the price we paid. The crew overall friendly. I would book with this airline again."
Cons: "The improvement that could be made is in customer service. Better customer service towards the fliers, friendliness and accommodating."
Pros: "The price was good and it was a nice smooth ride nice clean Airbus the stewardess where dressed nice and they were polite I like the seats but I couldn't get them to lean back for some reason and I wasn't in fire escape seat."
Cons: "Ok what I didn't like number one I think it's okay to charge a little bit for your seat 12 to 14$ but not a big deal I mean if you wanna pay to sit upfront where its smoother I think $45 is a little steep but the flight was cheap so I know you guys have to make your money somehow. Number 2 I think the bag prices are a little steep 30 to 35$ is a little much I think they should just be 20$. Number 3 for entertainment we should have little TVs for us if the flight is over 3 hours it is boring just sitting there for five hour flight you have no entertainment unless you bring it with you you should look into maybe something that JetBlue has to offer they have little TVs on the back of the there seats with DIRECTV it was amazing but they are a little expensive Hey you probably get more customers if people knew they will have their own little TV with DIRECTV on their flight I can guarantee it the word will get around and you will make more money by just adding just that one feature got to spend money to make money I'm sure you already have some plans that are like that but need to make more of an effort putting the right plans with the right flights."
Cons: "Those seats are a pain. They don’t recline."
Cons: "Two hours late..."
Cons: "I was lied to about my connecting flight waiting for my initial delayed flight. Now I’m stranded."
Cons: "I booked one of the big seats in front. It was great."
Cons: "Flight was delayed for 8 hours"
Pros: "good crew"
Cons: "not on time, delayed flight"
Pros: "The crew was amazing, the aircraft spotless."
Cons: "Late leaving, really cramped seats"
Cons: "My first flight was late by hour making me miss my second flight. I then had to buy two extra tickets to avoid being stuck for two extra days away from my destination"
Cons: "An hour and a half delay with no explanation resulted in my missing my connection from Las Vegas to Seattle. I was booked onto a later flight without being told, but then was put on an earlier flight thankfully. But now I have no idea where my checked luggage is."
Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."
Pros: "They were on time."
Cons: "There was a fee or charge for EVERYTHING. The difference in price for the next least expensive flight more thsn made up the difference in feees ( baggage $65, carry on $65, better seat $25 but no guarantee- no free water, sift drink, or cofffe. No snacks. Everything was charge and expensive The Seats were small with no leg room and no recline option. One of the most uncomfortable rides ever. No entertainment option I guess if I was only going a short flight it’d be ok but still never a 1st chioice And remember cheap airlines means kids will be on board"
Pros: "Good Price, even with the $40 baggage fee."
Cons: "Seat was uncomfortable. My bottom was sore even though I got up and stretched in mid-flight."
Cons: "Flight crew was intrusive and misbehaving. If you like getting sick, choose this airline"
Pros: "I liked the cost of the tickets."
Cons: "It seems that they don’t really care about inconvenience to the customers."
Pros: "NOTHING! HORRIBLE EXPERIENCE. LOOK ELSEWHERE."
Cons: "waiting in the airport for 9 hours for the plane to depart. originally scheduled for a 7:15am departure and the plane departed at 4pm. there was no message prior to advise customer of a delay in flight. Poor communication at the boarding gate. When we landed in Detroit we had to sit in the plane for 20 minutes for a gate to open. Pilot said this would take 5 minutes. the whole experience with Spirit Airlines was a disaster. i plan to look elsewhere in future flights."
Cons: "The flight was delayed :) Merry Christmas"
Cons: "They wouldn't let the charge be cancelled"
Pros: "I liked that there were extra seats on the flight and the people I sat next to were super friendly. We all had a great conversation the entire flight."
Cons: "Airport • Kayak as a third party website usually gives a flat rate, we pay, and that’s it. Not with Spirit Airlines. When you get to the counter you HAVE TO PAY EXTRA for your carryon ($55) and your checked bag ($50). That’s an extra $100 that could have been used to purchase a flat rate flight through Kayak. • You can only pay with a card, you can barely use cash Flight • Seating was too tight, no room to stretch out • Snacks even the minimum was expensive. $4 for a 4 oz of juice with ice and more • When descending for landing the pilot circled around for a full hour- first we were over the incorrect airport then when we arrived at the correct airport there was too much air traffic to land right away. Between the surprise fees I did not budget for and the extra GS expenses, along with everything else, I will not ride Soirit Airlines again."
Pros: "Departure and arrival were early"
Cons: "paperless boarding did not work - there are more android users than iPhone, yet, the barcode does not show up on e-boarding pass on droid phones. Also, Spirit forces people to sign up for an account to get e-boarding pass. This was not the case with my AA flight the previous day. Tray tables were on a spring so anytime the person behind my lifted it, it snapped and startled me as I was trying to sleep. Crew did not make curtsy announcement asking parents of children to silence electronic devices so there was lots of kid music, beeping, and general noise that even my earbuds couldn't cancel out."
Pros: "Cheap flight, nice flight attendants"
Cons: "Somewhat uncomfortable: no pocket behind front seat, just bungee cords. They charge for water. There is no entertainment at all. No movie, no magazine, no radio, not even funny announcements."
Pros: "The flight was on time and baggage retrieval was quick."
Cons: "I didn't like having to buy my baggage and seat in addition to my ticket. That was a bit confusing to me."
Cons: "Fees for everything, poorly organized boarding, poor crew service, poor attitudes! Flight itself was flown OK"
Pros: "I got to sleep and I got the window seat."
Cons: "The overall visit sits arw horrible and the food is expensive"
Pros: "Upbeat and jovial flight attendants."
Cons: "Very little room but I expected this on a discount airline"
Cons: "Hours worth of delays. Didn't bother to make up for the trouble. It was a mess. With zero explanation as to why the flight was delayed in the first place. Last time flying with spirit. But hey you get what you pay for."
Pros: "The crew (very lively, interactive, attractive)"
Cons: "Seats were horribly narrow."
Pros: "The boarding was wuick and easy"
Cons: "Unexpected luggage prices. All food and drink had to be purchased with a debit or credit card. Flight crew was rude to the passengers."
Cons: "No coomwnts on the airlines. It could br great if you provide atleast water yo the passengers"
Cons: "Turbulence was awful.............I know that this is nothing that you can control"
Pros: "On one leg of our flight, the humor injected into the safety procedure instructions was wonderful. Thank you."
Cons: "My father bought me this plane ticket to go visit my family. Even though he paid for the flight, I was then responsible for paying for my seat and bags for both round trip flights. This airline is best described in one word: ghetto. My flight home was cancelled due to high winds in Las Vegas (which I understand is not the airlines fault). However, the airline did absolutely nothing to accommodate their customers in finding a new way home. When I called customer service to try to find a new flight, the man assisting me was extremely rude and unhelpful and when I asked to speak with his supervisor he hung up on me! Thankfully, Alaska Airlines took care of me and found me a flight to Los Angeles, where I then had to rent a car and drive home to Las Vegas, arriving at 5 in the morning, a 16+ hour day of traveling (which then led to me getting sick and missing 2 days of work). To top it off, spirit airlines then emailed me "we are so sorry, here's a $50 voucher". First of all, what in the hell is $50 going to do???? Second, how about you refund my money for my checked bag and seat on the plane and refund my father his money for the flight that never occurred? Or how about refunding me the $500 i paid in a new flight to LAX and rental car so that I could get home? I am extremely disappointed in spirit airlines and will NEVER use them ever again. And I will make sure to let everyone I know follow the same advice too."
Pros: "Well they chance again for April 14 hope no cancel anymore"
Cons: "They was Cancel I hope April 14 don't happened again"
Cons: "I paid $57 for my carry-on bag. Their extra fees are a complete disgrace."
Cons: "I hate the spirit model and I hate that the regular airlines are starting to do it. Also they don't put enough padding on the seats, which is uncomfortable on a 5 hour flight. Flight was overbooked so it left late, but they padded the arrival time by an ENTIRE HOUR so it arrived "early"."
Pros: "The plane was really clean and the attendants both on the ground and in the air were both efficient and courteous. I had read a bad report and was worried but m happy to say my flight and check in went wonderful as well as the baggage handling....good job spirit!!"
Cons: "nothing at all"
Pros: "The price. No delays"
Cons: "The seats are pretty uncomfortable and I was stuck between 2 larger people. Maybe paying extra to pick a seat is worth it."
Pros: "It was the only flight without stop. That is the only thing I like."
Cons: "The price, seat, services in all aspect."
Cons: "Spirit Airlines looks like it's the cheapest airline when you book your ticket. What they don't tell you explicitly is that they charge you an extra $65 at the gate for your second carry on. It's in the fine print. They refer to it as their “unique business model”."
Cons: "No customer service, seat are not comfortable"
Pros: "Boarding was quick. Deboarding only slightly less so. The flying was smooth."
Cons: "I'm glad my plane tickets were gifted to me because it was not worth the price. I'd found flights around the same price range that include carry-on luggage and sometimes even a checked bag, reclining seats, and complimentary non-alcoholic beverages. Spirit bombards you with ads about how every inconvenience supposedly saves us money. It doesn't. It's hidden costs. 99% of people are going to need more than a backpack when they fly across the country. And it doesn't go towards service either. Check-in kiosks didn't open until an hour before the early morning flights, despite the instructions we receive. Deboarding is chaotic. Flight attendants zoom by before I can throw away my trash or ask a question, and they don't help customers with overhead storage."
Cons: "$55 baggage fee that went from $65 to $100 if paid at the gate seemed outrageous."
Pros: "Clean, simple, comfortable"
Pros: "We arrived in one piece in a timely fashion. That's it."
Cons: "The rows of seats are incredibly small, to the point the man in front of me leaped out of his seat and accused me of jamming my knees into his back. I was just sitting there and I think he was stretching back into my long legs. Really, there was nothing I could do because there was no room to move my legs out of his way. And the airline DIDNT EVEN OFFER WATER! And let's not forget that we weren't told ahead of time they charge for carry-on bags, so our affordable tickets went up $110 in cost. I will never fly Spirit again."
Cons: "2hrs late departing because of air traffic? I don't believe them. I saw a repair van on the tarmac. Seats are packed in VERY close and they don't recline. There's so little padding in the seat that you can feel the metal frame, so you're very uncomfortable. They sell everything they serve including water. There are no monitors so tv or movies are not even an option. Flight crew doesn't say good-bye, thank you or anything as you exit craft. I'm not sure what the attendants do other than offer to sell you water and tell you what you can and cannot do on their plane. They try to shame you into paying for your carry on and paying to book a seat, calling the seat they assign you "random" like they'll put you in the bathroom or out on the wing. When you get to the airport, you find the approved size for your included personal item is the size of your carry on. They don't check to see who paid for their carry on so only suckers paid. We will never ever fly Spirit!"
Pros: "Not crashing"
Cons: "Took off 3.5 hours late due to "maintenance", on take off plane rattled, on descent, pilot wavered wings back and forth"
Pros: "Saved my missed flight going to Ohare .."
Cons: "Extra charge for carry on"
Pros: "Friendly and helpful crew"
Cons: "I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable"
Pros: "I was able to get a cheaper price with spirit."
Cons: "I didn't know the drinks, snacks, and luggage cost extra until after I booked. But after learning that was kind of spirits "thing" it wasn't so bad. I would definitely fly spirit again on a shorter trip where minimal luggage is needed."