Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
The only bonus for me to take this flight was because iIt's a non stop flight (normally non stop) from Ottawa to Florida. The services and perks were normal for this type of flight. Friendly and efficient staff members.
The hours that I would have normally saved travelling through Orlando were lost because of delays caused by a storm and the aggravation of landing in Tampa and the inflexibility of the airline in its capacity to give some passengers the opportunity to get off the plane in Tampa. We had to land in Tampa to refuel because a storm over Orlando closed the airport. It would have been more convenient for me to get off the plane in Tampa and have less miles driving to Pensacola. Another 10 passengers were also hoping to take advantage of this unforseen circumstance and get off in Tampa. We only had carry ons. But WestJet had no one to take care of us there and no contingency plan seemed to be in place. We had to stay on the plane and after refueling in Tampa we flew back to Orlando and landed there, albeit safely, four hours later than expected. I had to stay in Orlando overnight, which shortened my stay in Pensacola by a day.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)
A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.
Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.
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