My wife paid for Premium Plus. Another passenger sitting in back of plane put his luggage above my wife's and went to back of plane to his seat. Flight attendant Chris told my wife her bag was going underneath the plane. My wife said no! I paid for this seat and my bag isn't going underneath plane. Chris argued with my wife and the gentleman sitting next to her stood up for her. Chris apparently stormed off. What is with these flight attendants? Sounds like they need more training.
What I didn't like was the officious ness at check in / boarding pass pick up as well as at the gate of the male staff .... They lacked service & people skills & would be better placed in non customer contact positions ...
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