MCI

Find Cheap Flights from Pennsylvania to Kansas City

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Wichita (ICT)
Kansas City
Fri 8/16
Fri 8/23
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Pennsylvania to Kansas City Flight Information

Flights Arrive in Kansas City
Flights Depart from Pennsylvania
Flight Price $107
Airlines Frontier, Spirit Airlines, American Airlines, United Airlines, Delta

Book cheap flights from Pennsylvania to Kansas City (round-trip)

Airports
Origin
Scranton
$233
only
$233
Philadelphia
$107
only
$107
Destination
Kansas City
$107
only
$107
Thu, Aug 8
PHL
Philadelphia
MCI
Kansas City
3h 01m
Thu, Aug 15
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
MCO
LAS
Good 7.5

Cons: Cobran por maletas de mano cobran por todo

DEN
MCO
Good 7.0

Pros: It was a cheap flight and it was on time and all bags came back.

Cons: The seats suck and there is no inflight entertainment

PHL
BNA
Good 7.0

Pros: Seats where comfortable and I had space

Cons: Maybe TV's can be added, the crew members weren't so hospitable

SYR
ORD
Mediocre 2.0

Cons: Paying $200 for baggage was a rip off. Having to claim baggage and recheck in Chicago was ridiculous. Getting unchecked from our flight because we arrived too early is beyond belief.

MCO
CLE
Excellent 10.0

Pros: Seats were comfortable for a short trip

Wed, Aug 28
PHL
Philadelphia
MCI
Kansas City
12h 19m
Tue, Sep 3
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 59,499 reviews
Overall
5.8
Boarding
6.1
Comfort
5.4
Crew
6.5
Entertainment
4.6
Food
4.7
LAS
IAH
Mediocre 2.0

Cons: Worst experience ever. Company lied about reason for cancellation so they did not have to comp the travelers. We had to pay out of our own pocket the stay for 2 additional days until we got the same direct flight back home.

MSY
RDU
Okay 5.0

Cons: Seat extremely uncomfortable

MCO
BDL
Excellent 8.0

Cons: More padding on the seats. They were just a little hard.

DFW
ORD
Excellent 8.0

Pros: crew

Cons: Uncomfortable, small seats, no leg and arm room!

SEA
BWI
Mediocre 3.0

Pros: The boarding was relatively quick and it was timely

Cons: The additional costs at Spirit are ridiculous. The flight price totally fools you on the front end given the additional costs that come later. That said, the comfort is poor. Seats don’t recline and are poorly cushioned. I will not be choosing Spirit again for my future travel needs.

Thu, Aug 15
PHL
Philadelphia
MCI
Kansas City
2h 51m
Thu, Aug 22
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 8 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
PHX
OAK
Excellent 9.6

Pros: CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT.

Cons: LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT.

DFW
DTW
Excellent 10.0

Pros: Service and flight was excellent

Cons: They were great

LGA
CLT
Good 6.0

Cons: More options when flights are delayed. I understand that some things can’t be controlled but 3hrs with limited to no options is unacceptable. And boarding the flight, it’s always unorganized. A more organized line should be formed. When the groups are called to board the plane.

TPA
PHL
Mediocre 2.0

Pros: Absolutely nothing. The flight was delayed to the point to where I had to stay overnight in Tampa because I would have missed my flight, connecting flight in Philly.

Cons: Made it so I would have gotten out of here on time to make my connecting flight, and not have to spend another day in Tampa

DFW
STL
Excellent 8.0

Cons: Seat space

Thu, Jul 18
PHL
Philadelphia
MCI
Kansas City
6h 05m
Tue, Jul 23
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 64,604 reviews
Overall
7.3
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.6
Food
6.5
OPO
EWR
Mediocre 3.3

Cons: The flight was 7 hours delayed, United could have been more helpful with choosing a better option to get home

SLC
EWR
Mediocre 2.6

Pros: United- I cannot believe that the computer assigned seats in the last row since we have been United/Continental frequent fliers for over 30 years. We will always choose Delta over United based on our experience on Saturday/Sunday.

LHR
SFO
Excellent 8.6

Pros: Food has gotten much better than maybe 10 years ago? Decent quantity and taste. Food is heated.

Cons: Boarding took longer than usual but they did announce that the gate we were assigned was not setup for that plane.

EWR
IAH
Excellent 10.0

Pros: Flight was on time and arrived 15 minutes early

Cons: Nothing

IAD
IND
Poor 0.0

Pros: Nothing

Cons: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis

Tue, Aug 20
PHL
Philadelphia
MCI
Kansas City
3h 01m
Tue, Aug 27
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
DCA
DEN
Excellent 10.0

Pros: Flight attendants were amazing when I had a tear filled meltdown because of family issues.

RDU
DEN
Excellent 10.0

Pros: Easy

Cons: Not to pay for drinks

DEN
DCA
Mediocre 2.5

Pros: Nothing

Cons: Nothing. It’s garbage.

SFO
AUS
Mediocre 2.0

Pros: I liked that the flight ended.

Cons: No restaurants or food available at the terminal. Seats incredibly uncomfortable and cramped. Surly crew. No inflight amenities. Frontier nickles and dimes you to death- better to pay more to fly with a decent airline with good customer service (ultimately it will cost less).

LAS
SAN
Mediocre 2.0

Pros: Nothing

Cons: Politeness and actually hidden bag prices

Tue, Oct 15
AVP
Scranton/Wilkes-Barre Wilkes-Barre Scranton
MCI
Kansas City
6h 44m
Tue, Oct 22
MCI
Kansas City
AVP
Scranton/Wilkes-Barre Wilkes-Barre Scranton
5h 03m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 25,762 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
BWI
DTW
Excellent 10.0

Pros: No comments

Cons: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.

TVC
DTW
Excellent 8.5

Cons: Flight was a little late.

HND
LAX
Excellent 10.0

Pros: Al the amenities were provided.

Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.

MSP
YYZ
Mediocre 2.3

Pros: There was an available seat next to me

Cons: I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!

ATL
MIA
Okay 5.6

Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.

Thu, Aug 8
PHL
Philadelphia
MCI
Kansas City
3h 01m
Tue, Aug 13
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 6 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
SYR
ORD
Excellent 8.5

Pros: Quick, easy. Friendly staff..

PHL
TPA
Good 7.0

Pros: Cheap, basic and got me to destination safely.

Cons: Need improvement at boarding process. Better engine maintenance. Cleanliness of the cabin.

MCO
LAS
Good 7.5

Cons: Cobran por maletas de mano cobran por todo

DEN
LAX
Okay 4.0

Pros: I saved money?

Cons: Service, comfort... but you get what you pay for right?

SFO
AUS
Mediocre 2.0

Pros: I liked that the flight ended.

Cons: No restaurants or food available at the terminal. Seats incredibly uncomfortable and cramped. Surly crew. No inflight amenities. Frontier nickles and dimes you to death- better to pay more to fly with a decent airline with good customer service (ultimately it will cost less).

Tue, Aug 20
PHL
Philadelphia
MCI
Kansas City
3h 01m
Sun, Aug 25
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 6 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
LAS
JAX
Mediocre 2.0

Pros: Nothing

Cons: It probably can’t

DEN
LGA
Mediocre 2.0

Pros: Frontier did not issue our tickets to us and then the power went out in Denver so we could not get on our flight and then they did not rebook us.

Cons: Terrible customer service on the phone and in person. None of the kiosks worked, the app does not work. People behind desks at the check in were not helpful or pleasant.

MCO
LAS
Good 7.5

Cons: Cobran por maletas de mano cobran por todo

SFO
AUS
Mediocre 2.0

Pros: I liked that the flight ended.

Cons: No restaurants or food available at the terminal. Seats incredibly uncomfortable and cramped. Surly crew. No inflight amenities. Frontier nickles and dimes you to death- better to pay more to fly with a decent airline with good customer service (ultimately it will cost less).

CVG
LGA
Good 6.0

Cons: Delay but weather not the airline

Tue, Aug 6
PHL
Philadelphia
MCI
Kansas City
25h 32m
Tue, Aug 20
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 59,499 reviews
Overall
5.8
Boarding
6.1
Comfort
5.4
Crew
6.5
Entertainment
4.6
Food
4.7
SEA
LAS
Excellent 8.0

Pros: I upgraded to the bigger chair and it was comfy.

Cons: A cup of water would've been nice.

LAS
OAK
Okay 4.5

Pros: Crew was nice. Plane was clean

Cons: Pilots were 23 minutes late getting to flight. Delays stink

MCO
DTW
Excellent 10.0

Pros: My flight was easy

DFW
ORD
Excellent 8.0

Pros: crew

Cons: Uncomfortable, small seats, no leg and arm room!

RDU
BWI
Excellent 10.0

Cons: Great quick flight and great price

Thu, Aug 29
PHL
Philadelphia
MCI
Kansas City
2h 59m
Sun, Sep 1
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 4 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
LAX
RNO
Excellent 8.4

Pros: The seat is uncomfortable

Cons: Nothing

DFW
DEN
Excellent 9.6

Cons: Sat waiting for gate for 30 min

MKE
PHX
Good 7.0

Pros: Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK.

Cons: Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits.

PVR
DFW
Good 6.0

Pros: No problem with boarding and flight crew. Seating was comfortable.

Cons: Checked in 1 hour 45 minutes early and our checked baggage did not leave with the plane. Lost baggage representative on the OKC airport was incompetent. Repeated contact information 3 times and still had to follow up delivery with corrected address and phone number.

PDX
PHL
Excellent 10.0

Pros: amazing seat and awesome crew couldn't ask for more

Mon, Aug 19
PHL
Philadelphia
MCI
Kansas City
25h 32m
Thu, Aug 22
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 59,499 reviews
Overall
5.8
Boarding
6.1
Comfort
5.4
Crew
6.5
Entertainment
4.6
Food
4.7
LAS
IAH
Good 6.6

Pros: I won 5,000 free miles so that was a plus, and also I enjoyed the young lady that entertained use from Houston to California, she was very entertaining.

Cons: Not having to pay for food and carry-on bag, basically provide it like every other airline.

LAX
CLE
Good 6.5

Pros: Seat not comfortable

Cons: Seat

DTW
MCO
Good 6.5

Pros: I liked how they were on time

Cons: I didn’t like how i got a last minute email about gate changes and none of the flight attendants at the original even knew about it ☹️

DTW
FLL
Mediocre 3.0

Pros: Nothing

Cons: Absolutely everything. Will NEVER fly Spirit again NEVER

SEA
LAS
Excellent 8.0

Pros: I upgraded to the bigger chair and it was comfy.

Cons: A cup of water would've been nice.

Sun, Sep 22
PHL
Philadelphia
MCI
Kansas City
3h 02m
Thu, Oct 24
MCI
Kansas City
PHL
Philadelphia
2h 35m
Trip: 33 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
DRO
DFW
Excellent 10.0

Pros: Great crew

Cons: Stop sending rental car emails with cheap prices and then I try to reserve a car and the price is doubled

MIA
LAX
Excellent 10.0

Pros: Kind crew, smooth flight

PVR
DFW
Good 6.0

Pros: No problem with boarding and flight crew. Seating was comfortable.

Cons: Checked in 1 hour 45 minutes early and our checked baggage did not leave with the plane. Lost baggage representative on the OKC airport was incompetent. Repeated contact information 3 times and still had to follow up delivery with corrected address and phone number.

DTW
DFW
Excellent 10.0

Cons: As always, the crew was friendly, professional and accommodating.

SJC
LAX
Mediocre 2.0

Cons: The crew, the whole experience,

Fri, Sep 6
PHL
Philadelphia
MCI
Kansas City
25h 39m
Sun, Sep 8
MCI
Kansas City
PHL
Philadelphia
2h 35m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 59,499 reviews
Overall
5.8
Boarding
6.1
Comfort
5.4
Crew
6.5
Entertainment
4.6
Food
4.7
EWR
SDQ
Excellent 10.0

Pros: The crew were all pleasant. The flight overall was a pleasurable one. Thank you!

Cons: If nothing was stolen from my luggage & damaged. Unfortunately it happens in which I was warned about.

LAS
IAH
Mediocre 2.0

Cons: Worst experience ever. Company lied about reason for cancellation so they did not have to comp the travelers. We had to pay out of our own pocket the stay for 2 additional days until we got the same direct flight back home.

ORD
RSW
Good 7.5

Pros: The cost was low

Cons: Water on the plane

DFW
FLL
Okay 5.0

Pros: Attendants are nice enough

Cons: Closer to on time would be nice.

MSY
BWI
Good 7.5

Pros: The flight attendants were very nice

Cons: It would be nice if Spirit created a different tier level of flights that could be purchased that included your bags in the price even if it’s higher than the bare bones fare.

Sun, Jul 28
PHL
Philadelphia
MCI
Kansas City
3h 01m
Tue, Jul 30
MCI
Kansas City
PHL
Philadelphia
2h 40m
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
AUS
SEA
Good 6.5

Pros: Definitely can't beat the price, especially for a non-stop flight halfway across the country. I had plenty of room in my seat even with my backpack under the seat. The drink and snack selections are pretty decent.

Cons: Delayed to start and it took a while for all the bags to be loaded. Once we arrived it took over an hour from the time we touched down to when our bags arrived at the baggage claim. Ended up finally leaving the airport an hour and a half after the time I was originally supposed to arrive.

LAS
JAX
Mediocre 2.0

Pros: Nothing

Cons: It probably can’t

TPA
LAS
Good 6.0

Cons: Offering WiFi would make the cramped and uncomfortable seats a little less unbearable.

GSP
DEN
Excellent 10.0

Pros: The price

Cons: Ticket counter personnel are incompetent at times. I had to tell them how to enter my TSA number...

DEN
DCA
Mediocre 2.5

Pros: Nothing

Cons: Nothing. It’s garbage.

Thu, Sep 26
PHL
Philadelphia
MCI
Kansas City
3h 02m
Thu, Oct 24
MCI
Kansas City
PHL
Philadelphia
2h 35m
Trip: 29 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
LHR
CLT
Good 7.6

Cons: I wish my booking came with a record locator for easy check in

LGA
CLT
Good 6.0

Cons: More options when flights are delayed. I understand that some things can’t be controlled but 3hrs with limited to no options is unacceptable. And boarding the flight, it’s always unorganized. A more organized line should be formed. When the groups are called to board the plane.

PHX
JAC
Excellent 8.3

Pros: Great stews

Cons: Food, 1st class had granola bars. Live tv was advertised, but not available

BNA
DFW
Good 7.5

Cons: The landing was very rough from Nashville to Dallas

DEN
DFW
Okay 5.0

Pros: Flight attendants were very good.

Cons: Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight.

Tue, Oct 15
AVP
Scranton/Wilkes-Barre Wilkes-Barre Scranton
MCI
Kansas City
6h 44m
Tue, Oct 22
MCI
Kansas City
AVP
Scranton/Wilkes-Barre Wilkes-Barre Scranton
5h 03m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 25,762 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
MOT
MSP
Good 7.5

Cons: It was hot

LAX
PHX
Good 6.5

Pros: Flight crew was ok and boarding was really quick

Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(

ATL
MIA
Okay 5.6

Cons: Work on those delays

IND
MSP
Good 6.3

Pros: The flight was 90 minutes late

Cons: On time performance

SFO
DTW
Good 6.0

Pros: Crew okay but they don't circulate much. They just stay in back.

Cons: Whole entertainment system NOT WORKING.

Fri, Nov 8
PHL
Philadelphia
MCI
Kansas City
25h 49m
Sun, Nov 10
MCI
Kansas City
PHL
Philadelphia
2h 45m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 59,499 reviews
Overall
5.8
Boarding
6.1
Comfort
5.4
Crew
6.5
Entertainment
4.6
Food
4.7
LAX
IAH
Mediocre 2.8

Pros: Pretty mediocre

Cons: Lost baggage messed up my camping trip

MDE
FLL
Mediocre 3.3

Cons: Delays all the time and bad Customer service

EWR
SDQ
Excellent 10.0

Pros: The crew were all pleasant. The flight overall was a pleasurable one. Thank you!

Cons: If nothing was stolen from my luggage & damaged. Unfortunately it happens in which I was warned about.

EWR
MCO
Mediocre 2.6

Pros: Smooth ride

Cons: More space in the seats Shouldn’t have to pay for every little thing

PDX
LAS
Mediocre 2.0

Cons: Agent refused to let me and my children board because he said he did not see us in line 45 min prior to flight. So refused to board us even though we were standing there. Charged us $99 per ticket to rebook for next day.

Tue, Sep 3
PHL
Philadelphia
MCI
Kansas City
3h 01m
Tue, Sep 10
MCI
Kansas City
PHL
Philadelphia
2h 35m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 10 reviews
Overall
6.0
Boarding
6.4
Comfort
5.4
Crew
6.9
Entertainment
4.6
Food
4.8
MCO
DEN
Mediocre 2.0

Pros: Nothing

Cons: Everything

DEN
PDX
Mediocre 3.3

Pros: The young man who finally boarded passengers after multiple delays stayed very calm and profession and communicated clearly to expedite our boarding process.

Cons: Everything. We had three gate changes and an hour delay. Frontier communicated these changes terribly. The seats were painfully uncomfortable. No beverages available on the flight unless you paid. The entire A concourse of DIA seemed full of angry Frontier passengers. The customer service was packed

GSP
DEN
Excellent 10.0

Pros: The price

Cons: Ticket counter personnel are incompetent at times. I had to tell them how to enter my TSA number...

SYR
ORD
Mediocre 2.0

Cons: Paying $200 for baggage was a rip off. Having to claim baggage and recheck in Chicago was ridiculous. Getting unchecked from our flight because we arrived too early is beyond belief.

MSP
AUS
Okay 5.0

Cons: Sooooo many charges for what was included with the fare with United. 1st and last time with Frontier.

Sun, Sep 29
PHL
Philadelphia
MCI
Kansas City
3h 02m
Sun, Nov 3
MCI
Kansas City
PHL
Philadelphia
2h 45m
Trip: 36 days
4.9OkayShow reviews
Overall 4.9 Okay
Based on 5 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
ATH
PHL
Excellent 8.0

Cons: Be on time. We missed connection flight due to departure delay

PHX
SMF
Mediocre 2.0

Pros: Horrible !!!

Cons: Be on time !!!!

PHL
MCI
Mediocre 3.0

Pros: Gate attendant kept us informed frequently as to the status of the flight

Cons: Rudeness/snappiness of the stewardesses

PVR
LAX
Okay 4.0

Pros: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.

Cons: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.

BNA
DCA
Excellent 9.6

Pros: I got to converse with the pilots before getting on board, and they were super awesome guys. Flight attendants were attentive and checked in frequently enough.

Mon, Sep 23
PHL
Philadelphia
MCI
Kansas City
5h 12m
Thu, Sep 26
MCI
Kansas City
PHL
Philadelphia
2h 35m
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 64,604 reviews
Overall
7.3
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.6
Food
6.5
IAD
SAN
Good 6.0

Cons: Food options had run out by the time the crew reached my seat.

IAD
FCO
Excellent 10.0

Pros: Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter.

Cons: Not much, truly an amazing experience

DFW
ORD
Okay 4.3

Cons: Flight was delayed 45 min

EWR
SEA
Excellent 8.4

Pros: The checking kiosk with luggage check-in, weight station and automated ticket printing for boarding pass and luggage tag. Security checkpoint was smooth and moving fast. All above have vastly reduced stagnant check-in line at the check-in counters.

Cons: Need more properly trained ground crew at baggage drop point (which is also the previously check-in counter) to ease the line and expedite the check-in. Also need more notification billboard along the long line to better inform the passagers what to expect at the security checkpoint.

HNL
SFO
Mediocre 3.5

Pros: United Airlines kept changing our flights and seating assignments even though we paid for 2 round trip tickets 4 months in advance. The ticket agents at the gate were very helpful in making sure my companion and I could get seats together.

Cons: Our luggage got left behind in Chicago. The luggage finally arrived at our destination 5 hours after we did.

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