Find cheap flights from Pennsylvania to Los Angeles

Pros: "We didn’t crash"
Cons: "Customer service . Better baggage service , hot food , non canceled flights"

Pros: "On time departure from PHL and on time arrival in LAX."
Cons: "This was an older Airbus A321 with no power outlets at the seats and no video screens on the back of seats. As an Executive level Advantage member, I felt that I received no special recognition from onboard flight staff; they did the minimum as scripted."

Pros: "Nothing really"
Cons: "WiFi on both ways was not working"

Pros: "Cabin kept dark for majority of flight, good for sleep."
Cons: "More Main Cabin Extra searing. Besides bulkhead and exit rows, no Main Cabin Extra seating. No power outlets (again) for mobile phones. It’s just unacceptable this day and age with the use of handhelds for in-flight entertainment."

Pros: "Nice crew. Newer comfy seats"

Pros: "Everything was about average, nothing amazing, nothing bad"
Cons: "The WiFi could have worked better not have been so expensive"

Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"

Cons: "Still on plane an hour after arrival waiting for a bus to take us to terminal."

Pros: "Comfortable bulkhead seats tho talk husband didn't have enough room for his feet."
Cons: "No power outlets!"

Pros: "Not much"
Cons: "Duck tape holding up oxygen mask compartment 1 row behind us. Cabin entertainment monitor was missing a 3rd of the display and only one headphone jack in our row worked. Thankfully, we brought a splitter. We will never book an American Flight again. Aer Lingus was STELLAR. No comparison."

Pros: "Landed early and safe. Crew was nice and comfort was okay"
Cons: "N/A"

Pros: "Nothing"
Cons: "I did not make it there."

Pros: "Nothing, three hour delay"
Cons: "Why don’t they let people off the plane when they know there is a maintenance problem. They just lie to you and keep pushing the delay back when they could have let us get off the plane and get food. It’s ridiculous how much they keep BS’ing u"

Pros: "The crew was probably the only positive thing of the flight."
Cons: "Late boarding because of downsizing plane and overbooking, than sitting on a plane for an additional hour after boarding completed while it was very hot inside. Departed and landed with a delay. Very old airplane with no individual fans above the seats, no outlets to charge devices and no entertainment system."

Pros: "The leg room were very comfortable compare to other carriers.."
Cons: "Nothing i can think of.."

Pros: "No blankets no entertainment"

Pros: "45min delay due to weather and could only be given a gate away from the others, which ultimately required a shuttle. Long day."

Pros: "We arrived to LAX at the same scheduled time and the pilots were very informative when we might have turbulence."
Cons: "Head phone jack was broken, was told by one attendant that they would fix it. He never came back, told someone else and they said sorry, there was an open seat 6 rows back. Was not going to have my son sitting by himself. Knowing that you have to check many things prior to the flight, maybe have a back up plan for something like this."

Cons: "Taxied for two hours, then returned for fuel and discovered an engine problem. Had to change aircraft. No food or entertainment system."

Cons: "Seating is bad, one pays for the tickets then he has to pay for the seat seperraitly only the middle seat comes with the tickets."

Cons: "Six-hour flight. Seemed like a new plane, but no electrical or USB outlets. And considering there were no seat-back entertainment units, we had to use our phones, which ran out of power midway through the flight ... and again, no way to charge. Why not use this plane for short routes and use the better equipment for long flights between big hubs like this one was?"

Pros: "Efficient flight."
Cons: "Our party of four All had separate seated, two kids, even though we checked in at the earliest possible moment our only seat change options would’ve cost $400 to sit together."

Pros: "Even thought we flew through a lot of turbulence and were kept buckled in for most of the flight, the plane was steady."
Cons: "I fly this route frequently. This was a smooth flight from start to finish. Good communication from pilot and attendants."

Cons: "Delays Always delays. Old planes."

Cons: "Confusion on boarding. No clear direction. One cup of water for 6 hours. No food for 6 hours when other international airlines give food for 3 hours flight and lot of water. Uncomfortable seat."

Cons: "6hr flight with NO entertainment? Not acceptable."

Cons: "American Airlines lied to us that this flight was canceled. They made me go to the ticket counter to book another flight. While standing in line, my husband found out it was not canceled, but they were boarding the plane. The porter that pushed my mother in the wheelchair was able to get our bags checked. No American Airlines employee would help us. They just said to go back to the end of the line. The porter called the gate to have the plane wait for us. American Airlines DISCRIMINATES especially against the elderly!"

Pros: "The entertainment factor of people with huge bags being told they have to check them at the gate!"
Cons: "Middle seats!"

Cons: "No in flight entertainment. Delayed"

Pros: "Pilot was very friendly"
Cons: "Seats were very uncomfortable"

Cons: "Delays"

Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."

Cons: "1. Weather was bad and airlines knew it without sending out caution email or text messages early to passengers like Delta so that passengers can prepare for coming situation, either re routing flight or mental prepare for flight delay 2. Poor coordination - called to change flight and got confirmation via phone only found out in ticket counter that was not valid. 3. Luggage counter was bad, giving wrong picking luggage location caused two hour waiting in airport for nothing."

Pros: "Crew was exceptional (as usual), everything ran smoothly and on time."
Cons: "It doesn't make sense to board from the front of the plane backward. I know this is not an AA thing, but a way to make customers paying more feel more special by having the privilege of sitting on the plane longer...but it's really silly."

Pros: "N/A"
Cons: "N/A"

Pros: "I did like that the flight attendant checked my bag for me land was very forth coming on tips on how to save money with traveling. The fights we very smooth."
Cons: "I didn't like that airport staff didn't alert when the plane was leaving (no announcement was made and staff gave wrong information, I ended up"

Pros: "Boarding process was easy"
Cons: "Extremely cramped seating for such a long flight and there was no food or entertainment. when my daughter got sick, crew seemed put out by having to help."

Pros: "No entertainment on 6 hour flight."
Cons: "Took 40 minutes for baggage unloading to start. Many flights unloading at same time on only one carosuel. What is American's problem with baggage? No entertainment on 6 hour flight. Long walk to new terminal for connecting flight even though flight was listed as the same flight number for both legs."

Pros: "The crew was great."
Cons: "One of the worst flights ever. The plane was jammed. My seat was in row 20, directly across from the lavatory. The light was one every time they opened or closed the door. I had people standing right next to me with their rear ends in my face. The plane would be fine for a short trip with that many people and such small uncomfortable seats (and I am a little person 5'1"). But to put that many people on a "cattle car" for a 6 hour flight... no bueno. Also, I could not check in online to get seats and I wasn't able to upgrade. My husband was stuck 13 rows behind me. Worst flight ever."

Pros: "none"
Cons: "They were extremely slow at boarding and over-estimated how many pieces of carry-ons were being taken on board. As a result, every one who boarded the plane late were asked to check their carry-on bags in. We got on board only to find that there was still a ton of space in the overhead compartments."

Pros: "Comfortable seats, pleasant staff"
Cons: "Flight was 30 minutes late departure, and arrival (no gate at LAX due to late arrival."

Pros: "Take off was on time, and landed early."
Cons: "The woman boarding us asked me to combine my small items into one - and that was not the issue, it was her demeaning tone, and that there were several other passengers she had already let on with more than two consolidated items. Seats were very tight"

Pros: "again, nice and easy and well done."

Cons: "There should be entertainment on a 6 hr flight."

Pros: "we didn't crash"
Cons: "EVERYTHING ABOUT THIS FLIGHT WAS MISERABLE, but particularly the fact that we are packed in like sardines in a can. I'm 5'3 (on a good day) and weigh less than 115 pounds and those planes are UNBEARABLE. If I had been sitting next to one of the 100 obese people waiting for that flight I would have had a mental breakdown. No joke. I realize you are trying to be profitable but making your customers miserable is not the way."

Pros: "Nothing. We bounced back and forth between 2 gates at LAX. NO EXPLANATION FOR DELAYS. It's not our fault when you over book"

Cons: "Old plane with no tvs or power source for a 5 1/2 hour flight. Dirty plane too."

Pros: "Good entertainment for an overnight flight, and good food"
Cons: "Lost and damaged bag"

Pros: "We arrived safely. Flights were on time and the staff were professional and friendly even though they had to deal with awful passengers. In flight entertainment worked well."
Cons: "The boarding process is stressful. The monitors at the gate do not indicate which groups have been called and are allowed to board, so everyone just crowds up at the gate, you can't hear what's being announced and it's messy. It would be so helpful and efficient it was clearly displayed which groups have been called to board. I don't know why all airlines don't implement this. We were also made to check our carry on at the gate and when we got on the plane there was enough space in the overhead, which was a bit annoying."

"Everything was well from checking to landing. Only thing would be the entertainment. A lot of outdated Tv shows and movies."

"I do not like that United Airlines charges you an extra $100 to get seats together. Our family of five was separated on every flight and it was really hard with an eight year old. Will definitely be flying a different airline"

"They came around with snacks so many times they might as well have served a meal. They had a pretty limited selection of TV shows/movies compared to other airlines, and it played their COVID safety ads every. single. time. you started a new episode or show, even if you got disconnected partway through. I also had issues with the charger in my seat - it was loose and my phone would be charging on and off. However, it was a well-priced flight, comfortable, and staff was nice. No complaints on getting to my destination on time!"

"Beautiful"

Pros: "Friendly crew"
Cons: "Security staff short with passengers"

Pros: "The atention"
Cons: "Confort"

Pros: "Love the texting notices."
Cons: "It was all good!"

Pros: "Easy bording"
Cons: "Everything was good"

Cons: "Social distancing in the seating, the flight was booked every seat."

Pros: "Flight smooth. Not too crowded."
Cons: "Flight delayed."

Cons: "The 5 hour flight was extremely full. No chance of social distancing. Did not feel safe for my family."

Pros: "Cost"
Cons: "Aircon was too cool"

Pros: "the flight attendants were a breath of fresh air. truly great client service, genuinely friendly. every person working at the airport that i encountered on my way to my flight was rude, disassociated, and honestly seemed to enjoy being petty while at their job. the moment i arrived onto the plane, the male flight attendant that greeted me was so kind, made sure i was okay, and was a source of much needed sincerety during the entire experience, as were the rest of the crew. thank you thank you."

Pros: "Clean modern plane"
Cons: "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."

Pros: "My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee."
Cons: "The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers."

Pros: "On time"
Cons: "No snavks"

Pros: "My husband and i we want to seat next to each other"
Cons: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."

Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pros: "Entertainment and the crew"

Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."

Pros: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Cons: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."

Pros: "We got earlier than anticipated."
Cons: "There is no food to offer unless you pay for it when you are asked. I got a bag of chips that isually goes for 1.99 at the store but they sell it for 4.99. They only give you 2 cookies and a drink for a 5 hour flight. The entertaiment was not present for 98% of the flight even when it says that wifi is available and to choose the movies or shows from their website. There's no disclaimer saying wifi does not work over the sea which was thru almost the entire flight. When you could finally connect to it, it wouldn't load. Most airplanes have an entertainment system in the back of the seat even for less than 3 hour flights but not on this one. Very disappointing."

Pros: "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
Cons: "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."

Pros: "Boarding was smooth enough"
Cons: "I'm a disabled person, I need an aisle seat for my long legs and busted knees, but the aisle seats had about 1/3 the space for feet as the other seats. My knees were pushing into the seat in front of me. Drinks went around once about 1 hour in to the 5 hour flight, but not again after that, though they came by to collect trash 5 times. Flight crew were polite, but some clearly didn't want to be there. This is the first flight I've ever been on where I was in tears from pain, and i felt like i couldnt ask for water or even the wheelchair I needed after the flight."

Pros: "The flight crew was attentive and polite."
Cons: "Though not the fault of the crew or airlines, we were delayed almost 90 minutes because a parent took their toddler into the lavatory while at the gate and they messed it up and plugged the toilet with paper towels and/or pampers. This was after I had a 8-1/2 hour flight from Copenhagen, Denmark. Also, the seat space and amenities are so inferior to international flights. The narrowness of the seat and closeness of the rows makes it hard to be comfortable. After being treated to two meals on the international flight, one small two-inch bag of snack mix is almost pointless."

Pros: "The crew onboard the United flights were very friendly and capable. Plus I downloaded the United app and was able to watch any show I could think of but Landed on Westworld, cause I can never catch-up."
Cons: "Virtually no food included on an $800 dollar 5 hr flight. I even upgraded economy elite. In the equivalent range Alaskan gives a very nice fo-meal in a box. Finally, I arrived for my flight from San Luis Obispo an hour and 45 minutes early and stood in line to check my small bag for the first 45 minutes. At which point the desk agent made the announcement she would no longer take bags. Luckily my bag was small enough to be considered a carry on so I just went to security. I don't know what people with large bags behind me did? then it takes another 45 mins to get through security at which point they see my 5 inch knife on X-ray machine. Which I packed 3 days earlier when I planned to check my bag. Lost the knife, fine, my fault, goodbye favorite pocket knife. but now I am randomly selected for explosives LOL by TSA. I get to the gate the gate agent scans a ticket for the person infront of me. I step up and the same gate agent puts her hand over the scanner and says sorry it is late!? There were 6 other people behind me and this is a 22 person plane. So I still not upset walk back out of the security area because TSA closes the area in between flights and call United. They get me on the next flight out and rescheduled my following flight only a 3 hour wait. An hour goes by and the first desk agent, they have been holding the first flight because enough people aren't onboard. SLB is a joke."

Cons: "I got late to my next flight !! I loose my flight ."

Cons: "That there was no one at gate to direct us to customer service being that most of us missed our flight due to equipment repair and hold up from Newark. I fly delta most of my trips. When this happens with them. They have a rep at the gate to help you. Also. There were only two people at the customer service desk for all of us. You should have had all four stations available to expedite the process of reschedualling. Everyone one agreed that united just did not care. So sad. We had a very tired infant with us. What should have been a short twenty minute flight turned into two hours."

Pros: "From what I encountered at the crack of dawn this morning... The staff handled somnolent, irratable passengers in a full capacity 757, with nothing but unwaivering efforts and kindness. (shrieking baby temper-tantrums, service dogs, and people allergic to service dogs included) Even while dealing with the most self-entitled, disappointingly inconsiderate individuals, the flight attendants kept their composure and remained understanding, professional and accomadating. As for that rude, pompous pig of a woman up in front.. try and remember we're all human here and you should attempt to treat others like so. I can't imagine the staff being particularly fond of the idea of spending an hour delay with your continuous, huffy bitching in their ear. (as if they have any control over the situation"
Cons: "Me and my boyfriend's seats were separated on both flights.. apparently it was in the fine print.. I don't know :/ kind of sleasey, kind of lame. Be transparent. Luckily, met a great guy who had no issues switching! :)"

Pros: "The flight attendants"
Cons: "Well no movie screens, and when you get on the plane they say there is internet movies, but you need to download the ultimate app for United to have it work!! The internet was so slow I could not download on my iPhone 7 Plus with 256 gigabytes and well No Movie!!!! It is the first time that I have not watched or played something in maybe 40yrs!! Also I asked for a seat that would recline and they gave me the only seats that do not because the emergency exit was behind!! The had no sandwiches or salads, they only had chips, crackers, etc"

Pros: "Nothing"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."

Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."

Pros: "From the Take off location in Low Angeles the United personnel was terrific...my parents both have health issues and the wheelchair..go cart service was great..."
Cons: "When returning from Houston to LA...i appreciated that the wheelchair service was ready when they arrived....what i didn't like was that as we entered the elevator one of the workers made a comment to his partner that there was to much weight cause the elevator made a certain noise...but not as if he was concerned more jokingly...my mother is heavy set ...she and our party thought that was rude and unnecessary...they both looked at her...i was going to bring it to there attention, but what good would of it done...so please address it....there were 2 gentlemen...one pushing my father which was a Hispanic male and the other was a black male pushing mother...the one who made the comment was the Hispanic male....and another problem was the airplane was very warm..."

Pros: "The in flight attendants"
Cons: "The lady in the front desk treated me different then other passengers, i am the only one who was asked to put her carry on in the box to check the fit, and even didn't give me the chance to fit it there, she said its not feet i need to check it in, and i was forced to check my carry on in! The othere passenger have carry on just like mine and some are even bigger then mine!!! They wasn't asked to fit there carry on to the box she just let them in the flight with their bags thats a shame to united airlines who use to be until today my favorite and most recommended flight company. As a result of having my carry on checked in, for now my ride need to be delyed that's going to cost me! Who is going to pay for it thats what im asking, besides the lady was acting rude but i dont know her name unfortunately, in my carry on i have important documents if they are going to be damaged because that lady desid to check my bag in the box and determined un truly that it wont fit (only mine) that won't be good.  My number 973-910-7056 Email Nirit.yehezkel77@gmail.com"

Pros: "Barb M. was at the front desk at the United Lounge. She is an incredibly kind human being. I was very sick and this flight was delayed so it was going to cause me to miss my connecting flight overseas. She tried all that she could to rebook me on a different flight but the problem was the destination's air traffic control, not the airplane, so it wasn't going to fix the problem. I was able to rebook my connecting flight, at a cost, but at least I wasn't going to miss it. Barb went and made me hot tea with fresh ginger, mint leaves, and honey for my throat. Through a difficult situation, she was a ray of sunshine and kindness."
Cons: "Every time I travel United, it is delayed. I don't understand why. In this situation the problem was the airline so I understand that is beyond what United controls."

Cons: "I don't understand what the form is used for, based on the useless information it asks for. My flight was held from disembarking in order for the forms to be delivered upon landing, then distibuted to a plane full of.passengers pulling out carry-ons while asking to borrow ballpoint pens to fill out the forms before de-planing. I've been a Hawaii Island resident for 36 years and a State employee for 25 years. The effort required to input and process this data had better be rewarding for the state population and not another State 'make-work' chokehold on the travel industry. I realize the danger of invasive species in the state but does it really require a Completed form for Every passenger on Every flight to make a difference? Airline employees took their task Very seriously, BTW. Why?"

Cons: "several people assigned to the same seats, mine included. lots of last minute moving around."

Pros: "Small plane"
Cons: "Air con too cold. Freezing inside the plane"

Pros: "Flight was delayed but arrived only 1/2 hour later. Check in was smooth. Plane was rather old and not enough leg space."

Pros: "On board shows were good."
Cons: "Flight left about 3-3.5 hours late. Add that to the time you have to show up early to the airport and I could've been almost home in my car. We were boarded and left to sit for a long time then the pilot came on saying the mechanic needed more time to look at the tire which might need to be changed. After another 15-20 min sitting, pilot comes on and says we need to get off the plane so the maintenance could be done. Ok I'd rather fly safe than be on time but really? Why doesn't this airline have enough planes that the maintenance can be done when the plane isn't scheduled to fly? So many people missed connections and we ended up getting home so much later than we had expected! Honestly I would rather the airline have emailed saying flight delayed 3 hours so I could have had more time in SF rather than sitting in an airport eating a mediocre airport meal for dinner. They had to have known the tire was almost to the point of changing right? I mean I would hope it's checked each flight. Just all together inconvenient. Like they book all theses flights to make money and yet if they had fewer but didn't make anyone waste the day or night at the airport so they could perform routine maintenance it may be worth an extra few bucks in my book. My time is valuable too, and I don't think I was the only one on the flight who thought so. Maybe United doesn't value anyone else's time other than theirs. Guess this is why we have several airlines to choose from and we will not likely fly United again."

Pros: "Nothing"
Cons: "The terminal number on my ticket was wrong and when me and some other customers asked the flight lady what was going on she was of very little help. Not only that but she was making a personal phone call. So I had to rush to the other end and then just to find out that they didn't have enough room to put my carry on so I had to place it enbetween my legs which made for an even more uncomfortable flight. Also one of the flight attendant was particularly rude and kept saying she had to do her job in a very rude tone to the point were an older retired man told her he's worked too hard in his life time to be talked to like that. Overall the poorest plane experience I've ever had and I fly quite a bit."

Cons: "We were connecting to this flight after flying in from Rome. Initially we were scheduled for an 8:30pm flight, but after landing early asked if we could change to an earlier flight. They graciously bumped us up to a 7:30pm flight, which trimmed our 4-hour layover down to 3pm. Cut to 6:15pm...we find out that the flight is not delayed AN HOUR due to a "late inbound flight." Long story short, the 7:30pm flight ended up departed later than the 8:30pm flight we were originally scheduled on so we didn't get to LA until after we were originally supposed to!!"

Cons: "Our flight arrived at LAX 20 minutes early so expected to get my connecting flight on time. Boy was I wrong, we sat inside the plane on the runway for over an hour. It was getting hot inside and people were getting upset about missing their connecting flights. We went around in circles on the runway, about 3 times. As people were getting agitated, so was the stewardess. Also people had to use the restroom, and the stewardess kept asking people to stay in there seats and she begin to lose her cool. What do you expect when your on the runway for over an hour. When people got to go, they got to go. So after finally arriving at the gate, "late" United did get me on another flight thru Alaska which was great. Will I fly United again, hmm I'm sure I will, One bad experience won't scratch them off my list, but I will choose other airlines first and United will be my last resort."

Cons: "There was a grumpy mail air host. Vegetarian option was offered to everyone and hence none left for reminder of journey"

Pros: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities but mine didn't work on the return flight."
Cons: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer. Attendants on my United Airlines leg was phenomenally more professional. Makes for a much happier passenger. Plane temperature was freezing on the return flight to LAX and oppressive on the flight from LAX to Auckland."

Pros: "Once in the air the flight was great."
Cons: "1/2 hr before boarding should have occurred we were notified of a delay- 1/2 hr. I knew I was going to miss my connection and asked, and told if I did they would put me on the next one out an hr later, but could not nor would not address it until necessary. When we arrived, they informed me of the gate to go to... which we ran to... and when we got to there were told the plane left 15 minutes ago."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Pros: "Absolutely nothing"
Cons: "Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances."

Pros: "Not much."
Cons: "had a 1 hour lay over at LAX. I travel with a Service Dog. I had taken him out to the doggie poddy area. I came back in and had to have my Boarding Pass checked. They informed me that I would need to have my Boarding pass stamped for my dog. It took them 20 minutes to take care of it, by now I was running short on time to get to my flight. As I went through Security, I saw the TSA agent remove my laptop from the bin on the conveyer belt. I saw him lower it to the floor (I thought he was putting it in my bag). It wasn't until I got to Abq. that I realized my computer wasn't in my bag. I have contacted United, TSA, and LAX police. None of them have done a thing."

Pros: "Nothing."
Cons: "The flight was delayed for 4 hours and when I checked in the agents at the front desk offered me a $10 meal voucher to restaurants that were already closed, so it was basically useless. I had to walk to opposite end of the airport just to find something open. My seat and surrounding area were filthy. There was hard, crunchy food on the floor, the tray was sticky and the seat 'cushion' was rock hard. Being that I have a preexisting lower-back condition, sitting in that seat was horrible. When I asked a flight attendant for a wet rag to wipe the tray off they told me I could just switch seats and showed that they didn't care. Basically, it was a disappointing end to a great trip."

Pros: "Personable staff, good time on flight."
Cons: "Got gouged on bags. Paid for 3 checked bags. Somehow being a few pounds over on a couple bags cost $45 more then a 4th checked bag would have. wild."

Pros: "The non-reclining, clamshell seat was much more comfortable than I expected - not bad. Departed on time, landed on time, no frills and no hassles. Airplane's interior was clean. The airplanes are called Air"bus" for a reason!"
Cons: "The demeanor of the staff was a bit detached. Pleasant enough, and polite, but it seems the company fosters a "you're on your own" demeanor in its crewmembers."

Pros: "Nothing"
Cons: "I apparently bought my plane ticket for a month before I needed it. They sent me a confirmation immediately, but I didn’t catch the mistake. They did not send me any upcoming flight reminders or check-in info, so I didn’t realize until after the paid-for flight had passed that I had made a mistake. At that point the ticket was “100% non-refundable” and they refused to help me in any way."

Pros: "Good"
Cons: "Nothing"

Pros: "Flight staff were very professional and courteous. Pilot kept us informed of status regularly."
Cons: "There is a charge for virtually everything including check in and soft drinks."

Cons: "The fact that I had to pay for every little thing. I will not use them again."

Cons: "Add ons was unexpected. Seats were cramped. Crew not very nice. Wife was freezing the whole flight back because of a broken ac vent. Passenger behind me had his knee on my back the whole flight. Told flight attendant about issues but did nothing. Thought that spirit being a new airline would have better service."

Pros: "The crew was upbeat and helpful"
Cons: "The seat would not recline, but I did not pay for a seat upgrade. Departure was delayed, then fluctuated. Perhaps not Spirit's fault"

Pros: "This flight had more legroom than ANY flight that I had taken in years. I'm not sure if I just got lucky and landed in an upgraded seat or if that is standard on that plane, but it was great! This crew was also one of the best I have encountered. The cabin was very cold, but as soon as I asked the attendant to turn up the heat, she happily did, and I was more comfortable. She then came back to check on me to make sure I was better. Then... when I was going into the bathroom to brush my teeth, she stopped me and insisted that I take take the fresh, unused portion of a water bottle to use-- so as not to rely on the "plane" water. I would never had thought of such a thing-- but she was right, and for that, I was safer and more comfortable. Both attendants were also immediately at the ready with unlimited hand sanitizer after my bathroom experience. These kinds of things show me that they were pre-prepared to go above and beyond for my comfort and well being-- that is RARE in the airline industry, and I definitely appreciated those extra steps. Please look up their names from my itinerary, and give them the credit they deserve!!! All of my gate attendants were great too."
Cons: "Both of my flights that day were late, but honestly, I do believe that was due to the weather--- so I was not upset. The HARD sales pitch for bags and extras was excessive. There was no food or entertainment, so that's why I gave them a 1"

Pros: "The crew, the flight, baggage handling = all excellent!"
Cons: "In a middle seat ( I messed up.. thought I had a window). Window seat had a talkative father and 1.5 yo who was potty training. Behind me was an extended family of 3 that spoke very loud in a different language. 5 hour flight. I really worked on my "zen" skills..."

Pros: "nothing"
Cons: "97 minutes late"

Pros: "Nothing"
Cons: "My flight was delayed twice causing me to arrive late, the service was awful and the seats were uncomfortable. I will never fly with spirit airlines again."

Pros: "Nothing"
Cons: "Flight was severely delayed both ways. At least Spirit is consistent. Really cramped seating. Zero creature comforts and the flight wasn't priced to reflect Spirit's "bare bones" take on flying."

Cons: "Every time Ive Flown flight 267 (3 times) from Phl to La it is has been at least 2 hours late and they always make us sit on the runway for ridiculous amounts of time. I won't be flying Spirt in the future it's just not worth the hassle!!!!!!"

Pros: "The fact that there was a nonstop flight from PHL to LAX at a reasonable time of day."
Cons: "When we arrived, it seemed Spirit was understaffed. There was a long line at check-in, and no bag drop. The attendants seemed stressed, understandably. We were seated in the second to last row, in front of three unaccompanied minors. The flight attendants were doing their best to make sure the kids behaved, but they were incredibly disruptive. My wife and I agreed: unless Spirit has a deal that's too good to afford, we will not be flying with them again. What you may save initially, you pay for in quality of service, comfort, and convenience."

Pros: "Quick loading/unloading due to people not having many big bags. clean. smooth flights."
Cons: "Delays on both departures (round trip). service at counter seemed chaotic at times and attendants seemed confused often. Seats extremely small, uncomfortable, and did not recline (that should be noted somewhere especially for overnight flights). I won't fly Spirit again. Just doesn't seem worth the hassle for the price."

Cons: "they cancelled the flight, because their pilots refused to fly the OT. THEN THEY WAITED TOO LONG TO FIND TO INFORM US, SO WE HAD TO STAY ANOTHER NIGHT"

Cons: "My flight was delayed by over three hours on Sunday traveling from Philadelphia to Los Angeles. Flight delays happen but there was zero communication from anyone at the airport let alone anyone at the customer service desk. They also changed our gate several times, which led people going back and forth completely confused and upset without anyone there to answer questions or help explain where we should be, etc. This was a terrible experience and I will not be flying Spirit again and will encourage friends and co-workers to do the same."

Pros: "nothing"
Cons: "everything"

Cons: "3 hour flighours delay, another hour on the runway and another 30 minutes waiting for baggage"

Pros: "On time"
Cons: "Seats too small"

Pros: "Nothing really."
Cons: "Aside from paying your airline ticket you have to pay for your seat $10 to $30 per flight and they are not special seats (as they say they are) its a scam. They don't tell you that when purchasing your ticket. Carry ons are $79 round trip."

Pros: "I enjoyed the fact that I did finally get home."
Cons: "Had a two hour delay due to a flight attendant being late. Unsure of why they did not call in another crew member to ensure we arrived on time. Made the trip home long and hostile as many passengers were upset."

Cons: "A woman at the LAX (connection point) boarding area was so rude to the point where a supervisor got involved. I had a carry on with insulin(I'm type 1 diabetic) that she told me I had to check in. I politely asked her why since Philadelphia international did not give me any issues about it. I also told her that I'm type 1 diabetic and can die without it. She said "you're either checking this bag in or no one is boarding" and proceeded to put the security arm down. I spoke to a Supervisor, who told me it was completely fine. My 7 year old child and I finally boarded thanks to the supervisor. My advise to the wpmn is to stop and think why another reputable airport would have let someone through with the bag she's refusing to let in due to simple fact of size. This was not larger than a normal carry on. I understand that flights are often full and make these requests but certainly not in a humiliating way and ceerriamlg not after being told that it contains medicine that someone can die without."

Cons: "Extra charges for carry on bags, rude service, no in flight drink or snack or entertainment."

Cons: "I went to check in with the Spirit agents and they told me my bag would be fine for a personal item after I put it in the measuring display. However, when I got to the gate, they told me my bag was not allowed unless I paid $100 for it. I knew exactly which agent I talked to when I checked in for my boarding pass, but the supervisor wouldn't let me contact the agent at check in. The lack of communication is ridiculous. The supervisor at the gate was extremely rude to me and told me that my words were "bullshit." I will never fly with Spirit again and always pay for your bag because the agents at check in and at the gate are not on the same page with Spirit rules whatsoever."

Cons: "I do not write reviews. I have never needed to until now. The people at ticketing who worked for Spirit were so amused by the crying families that they could hardly hold in laughs. Spirit had delayed the flight 3 hours past the original time, and 30 minutes before they had put it back on schedule. Needless to say many people including myself had to rush to the airport. When I go there there were crying families being rudely insulted and laughed at by the staff at Spirit airline. These men were of middle eastern decent and they were making incredulous racial slurs about the Hispanic customers to their face. They even encouraged us to leave, and not try to make my flight, saying "you have only two minutes, you will never make it!" They said this after refusing to print our boarding passes, which we were able to make enough noise to convince him to do so. He also tried to swat a cell phone out of my partner's hand when he was trying to film these Spirit employee's make these insulting slurs. The plane is also terrible and crew seemed like they were all high on opiates, sluggishly making their way through the cabin. Very unsafe airline, price gouging enterprise of deceit and ineptitude."

Pros: "Nothing was good."
Cons: "Everything was bad."

Pros: "Though it was not their fault, things break I get it, it was pretty brutal. They kept us on the plan too long, 2+ hours just waiting. I got a small credit, but I think we should have gotten a free flight credit for the full amount of the ticket... I mean it was hell. Even the flight staff thought it was hell. And I am pretty sure the one staff members said this was the worst flight they had been apart of, and kept repeating, "I am not even getting paid right now".... so yeah. Otherwise they did their best."

Pros: "I was a little skeptical when I decided to fly Spirit Airlines, however I found the staff to be professional and pleasant. No delays and on time. My next flight on be on Spirit as well."

Pros: "Nothing, It was cancelled."
Cons: "The flight was canceled, I had to miss work the next day with no compensation. I had to purchase another flight from a different airport and airline. My family had to drive 2 hours to and from the airport to come and get me again. Worst travelling trip ever. All because with no explanation; spirit canceled my flight to LAX."

Pros: "Delay after delay, then they canceled the flight."
Cons: "They cancelled the flight"

Pros: "The boarding and check in were very good. We were not aware that you had to bring your own snacks and drinks, until we got to the airport and a lady told us. This is a long flight, so we definitely needed water."
Cons: "There was no leg room at all. You felt cramped the whole flight. I do not feel that you have to pay more to be a little more comfortable. I feel the fee was plenty."

Pros: "Everything"
Cons: "The baggage fees are too high"

Pros: "I tried to check in on line. No one sent me the check in mail. I tried many times. Since kayak sent it to price line, I tried with price line and it said to go directly to spirit. I went to spririt many time but unsuccessful. I fill in information but drops the information. I decided to check in at airport. Trains made big delays and arrived airport 45 min before departure and dead line was 1 hour before. I was cut. No other flights were available except for the same one on the next day. They charged $99 for change fee. I missed many appointments, spent extra $99. There is very little direct flights between phl and lax, and price seems good at the beginning but ended up expensive and lost one day, spirit had very very bad service and I don't want to use it again."
Cons: "I want to receive mail for check in. Spirit should repair their website so that people can check in on line. They should make people check in at airport if they had a failure on their web. Check in dead Lind needs to move to 40min prior to departure instead of 60 min. if it was caused by their failure, they should not charge for change fee of $98. I just hate spirit."

Pros: "Stewards were kind."
Cons: "Flight was an hour behind schedule. The seats didn't recline. Airline did not serve water. My advanced check in did not allow mw to reserve a seat, free of any additional charge. Airline website is not phone compatible."

Pros: "Fast boarding"
Cons: "Everything else"

Pros: "The take off and landing was smooth"
Cons: "Besides paying for everything the customerservice@support.summitracing.com is horrible. Paid for better seats and to sit together and didn't happen and attendants did not care.never recommend this again."

Cons: "Only 1 minute late, coming 44 minutes prior to the flight, and wouldn't let me on."

Cons: "Everything is a cost--from carry on baggage to seating. The seats do not recline; they seem ancient. The plane seems to be held together at the seams. Do not take Spirit for a long distance flight. You will be miserable when you land from lack of comfort."

Pros: "Nothing. Overcharged for lugage, They're using better planes to transport prisoners and, I'm sure that thay are getting free food & drinks. Seats are uncomfortable and don't recline & so close to seat in front of me, I coulnt struch my lags, folding table is so small that can of juice doesn't fit on it. We had 5.5 hours torcher flyte. We will never fly with " spirit aiilines" again."
Cons: "Your website is terrible, it took me almost 45 minutes to confirm my flyte and I couldn't print hoarding passes. My credit card didn't come thrue & I had to do everything again at the counter and paid more than $200 for the lugage including carry on. All other airlines have 50lbs allowable weight, you have 40 lbs, what a ripoff. I hade to play even for juce. You greedy Basterdes. "Your chip tickets" cost more than tickets for good airlines, SHAME ON YOU!!!!!!-"

Pros: "Nothing."
Cons: "This airlines is a scam. You mark your flights low to then charge a ton for carry ons and check in luggage. I will never fly through this airlines again."

Pros: "Plane had very nice and wide aisles (wider than Southwest or American). The interior was all very nice and brand new. Boarding was easy. Flight was pleasant. Had many people warn me about Spirit flights but I had a good experience."
Cons: "Seats don't recline (fine for day flight sometimes but would be rough at night) plus tray tables are not much wider than a water bottle. Also paid $60 for 1 carry on and my seat assignment."

Pros: "Nothing. The whole experience was terrible. Initially the tickets are cheaper but you end up paying a lot more. Everything had a price. I flew on it because of the timing and it was direct, but it was delayed. Don't recommend it. I give it 0 stars!!"
Cons: "Had to pay more for bags than any other airlines. And pay for weight over 40lbs. So paid $82 for 1bag. No entertainment or wifi for a long direct flight. Charged for soda or water. Surprised they didn't charge to use the bathroom!! Flight was delayed. Never flying spirit ever, ever again!!"

Pros: "That I arrived safely"
Cons: "The baggage fares. I need the domestic flight to connect to my international flight. So I had to pay $124 on baggage which is totally free for my international flight. Won't be flying Spirit next time I need a connecting flight. We waited 2 hours inside the plane at the gate before departing. We just informed we were delayed because of paper work and only after 1 hour we got an update. After an hour and a half we were told we could get off the plane if we wanted to get something to eat or drink... I'm tall so my legs were crammed. I guess the quote is true: you get what you pay for. Pay cheap, get cheap comfort, cheap service and expensive luggage fare!"

Cons: "My flight was delayed an hour and a half. Then we sat on the Tarmac for two additional hours."

Cons: "Spirit airlines cancelled our flight because of weather but every other airline continued to fly out. In fact, we were able to get a flight out at almost exactly the same time on American Airlines. The worst part was that they were trying to reschedule us for 2 days later!! They said that was the soonest we could fly on their airline. Im not sure who on earth can change their plans by 2 days at the last minute but it sure wasn't an option for us. There also was to be no help for the 2 nights (at 250$ per nigh0t we would have had to stay at a hotel."

Pros: "Nothing"
Cons: "Everything"

Cons: "Tiny tray tables"

Pros: "Seats were very comfortable. Lots of leg room."
Cons: "Waiting on the runway after we landed for a spot to off load. Not cool after a 5 hour flight."