Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Tennessee
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Scores according to KAYAK customer reviews
Cons: "Seats are tiny"
Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Pros: "Amazing crew"
Cons: "Wifi didn't work"
Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."
Cons: "WiFi didn't work"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
Cons: "They were short 1 flight attendant, delayed us for 3 hours"
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Cons: "Terrible landing"
Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."
Pros: "Nice updates"
Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."
Pros: "The leg room in comfort+ was nice."
Cons: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."
Pros: "The flight attendant, Winsom, was fantastic."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."
Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."
Pros: "The LGA team did great in difficult situation"
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Cons: "They lost my bag."
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Pros: "quick trip, no problems"
Cons: "The flight is delayed 3.5 hours."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Boarding was on time, free entertainment, choice of free snack with our drink, free extra serving of complementary coffee, and landed ahead of schedule"
Cons: "Nothing in this experience"
Pros: "Getting home!"
Cons: "Flight was really late and I had a 24 hour travel day from China to Nashville, really wanted that flight to be ON time. Also, I am a Silver Medallion member and I was assigned a seat in the 2nd to last row....YUCK! I think my loyalty to Delta should get me a seat much closer to the front"
Cons: "In flight entertainment wouldn't work despite following the instructions, so I gave up after about 45 minutes."
Pros: "Quick boarding"
Cons: "Cold no food"
Cons: "The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior."
Pros: "Much more room in seats than expected"
Pros: "Flt on time. Arrived on time"
Cons: "A young child screemed constantly. Not sure how you would address. Have had kids so been there"
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Cons: "no charging station"
Pros: "Took off and arrived on time."
Pros: "Uneventful and on time"
Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."
Pros: "It was just great"
Pros: "Extra room with empty seat"
Cons: "Seat didn't go back due to exit row"
Pros: "It was easy to travel"
Pros: "There was a lot to see"
Cons: "The screens were severely delayed and frustrating."
Cons: "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"
Cons: "Same as above"
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."
Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
Pros: "Everyone was helpful and friendly. It was my first trip, and I would do it again."
Cons: "Had to spend 12 hrs in an airport because it was cancelled and was given no reason as to why. I won't fly with aa again"
Pros: "Everything was amazing"
Cons: "Budget Rental, OMG 55 min wait in the parking lot before some would check myself and several other renters. NEVER use budget again. Its not that they were understaffed. I saw Budget employees standing around doing nothing. On a side note the inside of the car was coated with a white cleaning solution, windows were dirty, and windshield fluid was empty."
Cons: "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
Pros: "I like it! Thank you, kayak"
Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"
Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."
Pros: "Got there on time"
Cons: "It was too cold"
Cons: "delay missed my connection.."
Cons: "Refer to above. Both flights were horrible."
Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."
Pros: "On time"
Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"
Cons: "Always delayed"
Pros: "Boarding was quick and got there on time to make connection"
Cons: "Nothing it was fine"
Cons: "I wasn't allowed on"
Pros: "The Professionalism"
Cons: "There is not nothing to say"
Cons: "It was constantly delayed and the airline was poorly treating its passengers in helping them get to their final destination. I was originally supposed to get into my final destination at 6pm, but I didn't get in until after 10pm central time due to those delays."
Pros: "Nothing...I had to be rerouted to Chicago to Seattle!"
Cons: "The fact that through no fault of my own, I arrived in Seattle much later than expected and my clients were not particularly happy with the delay."
Cons: "American also cancelled thos flught"
Cons: "Noisy, hard to sleep even with earplugs and eye shades. Unruly children."
Pros: "First time traveling with my service dog. It was a very pleasant experience and everything went wonderfully!"
Pros: "Seeing the fireworks coming into Nashville was a unique experience. Plenty of room on the flight. Confident and competent staff made it a pleasant experience."
Cons: "We weren't given very much information about situation that caused to make an emergency landing in Charlotte NC."
Cons: "90 min late"
Pros: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."
Pros: "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane"
Cons: "Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats."
Cons: "Absolutely GREAT!!!"
Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Pros: "Crew was amazing"
Pros: "On time"
Cons: "Seats could recline"
Pros: "Love Allegiant!"
Cons: "Amazing flioght and service."
Cons: "Be on time"
Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."
Pros: "Crew there and back. Professional and fun"
Cons: "When boarding in Asheville. Flight crew had no control. Everyone bumrushed counter. No control of boarding. Adults boarding before parents with children. People boarding priority when they are not."
Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"
Pros: "The crew was great. The flight arrived early and boarding was smooth. Seats were not that great. Would definitely fly with them again."
Cons: "A free beverage and snack."
Pros: "We finally got to our destination"
Cons: "Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience"
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Cons: "Check in."
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "Very efficient. You cannot beat the price. All I expected is to get there."
Cons: "The plane was very clean and looked new, the seats were comfortable but did not recline. I missed that."
Pros: "Crew was really nice! Flight was quick and easy"
Pros: "Efficient, direct flight, outstanding price, quick boarding, left late but arrived on time"
Cons: "Nothing. I did not try food or entertainment on this flight."
Pros: "It was great"
Cons: "The airports restaurants closed and security shut down as well. We were prisoners in the airport with only a vending machine. Unbelievable. Believe the Allegiant Air stories from 60 Minutes. The stories are true."
Cons: "The flight was delayed 30 minutes"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "Quick and easy boarding, on schedule and the cleanliness of the cabin."
Cons: "Extra charge to make use of the overhead bins. This does not include extra work or cost for Allegiant. Lack of legroom; take out two rows of seating and make the current size of travellers comfortable."
Cons: "4 hours late. No explanation. I have flown Allegiant 3 times. Late twice."
Pros: "Great price on airfare"
Cons: "Long line for baggage check in"
Pros: "Could,nt Have went any better."
Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Cons: "No compliment"
Pros: "Great price. Direct route. Friendly gate staff and flight crew. On time (actually early) departure and arrival."
Cons: "Flip side of departing early is they closed boarding over 30 minutes before scheduled departure (nearly missed flight)."
Pros: "Flight left and arrived on time. Boarding was OK."
Cons: "Not even water provided on flight. I miss amenities."
Pros: "Crew was nice"
Cons: "No wifi"
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Cons: "Four hour delay and charging for on flight drinks including water"
Pros: "Flight itself was low in cost. Also, crew member on departure from Fwb was a real sweetheart. E-boarding pass was nice."
Cons: "They charged for everything! Seats, luggage and small snacks. Good thing you can bring your own."
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."
Pros: "The flight was on time and the staff were courteous."
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Pros: "I was prepared for the worst and was pleasantly surprised on all counts. On-line booking easy, check in a breeze, boarding on time, reasonably comfortable flight, baggage no problem."
Cons: "Seats a bit flimsy."
Pros: "Highly recommend"
Pros: "everything was organized, friendly and right on time"
Cons: "seats are an in thick. also, too much talking!, why do you need to tell people abc are on the left, def rt three times? they re marked and a few tines not to queue by the bathroom? and in and on... after the safety fdrill, pipe down, its annoying!"
Pros: "Trenton was outstanding. Very professional"
Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."
Cons: "Direct flight"
Pros: "Always love flying United. I enjoy being treated so well and seeing others being treated with the same respect."
Cons: "Nothing that the crew could have fixed. Delay due to previous plane coming in as well as too much oil on the plane so it took about 1.5 extra hours to finally begin taxing. A little frustrating to arrive so late but nothing they could have done. They handled it well and had positive attitudes"
Pros: "Meals were decent."
Cons: "Gate crew was grumpy. Treated passengers as children"
Pros: "Boarded a little early and everything was moved along smoothly and efficiently. Quick and painless. Very smooth landing."
Cons: "Small seat space"
Pros: "On time"
Pros: "On time"
Cons: "I saw your email informing me that departure would be delayed almost an hour, that was sent 50 min after its scheduled departure. By then I was out of the airport, picking up my car in long-term parking, and making my miserable way back home. It was a 3 and a half hour drive to get there."
Pros: "I liked the staff at united in Pittsburgh who helped solve the real mess with my reservation"
Cons: "I did not like having my flight to Düsseldorf changed to flight to Frankfurt without being told of the change. That flight was late so I missed my connection to GVA- Frankfurt is a dreadful airport"
Cons: "Hour and a half delay"
Cons: "They lost our luggage"
Cons: "No drinking water was offered on the plane from Pittsburgh to Washington DC."
Cons: "I do not like the in-seat screens that force you to watch advertising."
Pros: "Took the red eye from San Francisco to Nashville at the end of a long trip to Cali for a family reunion. I've never flown United before and it was okay. I wasn't able to sleep as I'd hoped as I had a hard time getting comfortable due to the size of my row mate beside me and I was in the middle."
Cons: "Everything from United's standpoint was fine."
Cons: "Video controller was not working properly."
Pros: "the crew was friendly, a passanger was stressing due to alot of turbulence and she tried her best to calm her"
Cons: "Delay in departing Pittsburgh and also in landing in Newark. Boarding in Newark was put in a corner and United personal at the alternate counter was not polite. Delay landing in Venice and apparently at higher speed than normal, which created alarm at the firefighting statin in Marco Polo's airport."
Pros: "On time"
Cons: "Everything great"
Cons: "They kept delaying the flight. It stressed me out."
Pros: "It was in time. The flight attendants were nice."
Cons: "It was crowded."
Cons: "the wifi connection did not work."
Cons: "Not enough legroom for someone 6'5"."
Pros: "On time good service very clean"
Pros: "Friendly service"
Cons: "The 737-700r seating is really close when you have 3 big guys in the same row"
Pros: "Flight attendant. The actual flight"
Cons: "The Gate agent was rude and fresh. At least 10 passengers told me they did not hear the boarding announcements until the final boarding was called. When I said to my friend as she was running toward the gate that we didn't hear the announcements. The gate agent told me I was the only one because all the other passengers did. I told him that wasn't true. He would not look at me and repeated to go down the jet way or I would miss the flight. Meanwhile more passengers were running for the gate. The message board message displayed "preboarding". I was sitting in the gate area for 40 minutes."
Pros: "2 hrs late!"
Cons: "Too cold on board"
Pros: "Not crowded"
Pros: "Comfy enough. Wider than the first plane."
Cons: "Crew was a little short temperee but the plane was over a half hour late. Also, somewhere between Tucson and Nashville they played football with my suitcase and I ended up with broken gifts and a suitcase full of cookies from where thr damn container broke."
Cons: "People took my seat, family in front of me had tv blaring the entire time and flight attendants did nothing, child next to me threw up on me since there were NO bags in the seats. Took 45 minutes to get luggage. Never again!! And no free wifi?? $7.99 is ridiculous when most other airlines give it for free."
Pros: "After boarding late, e erroneous finally got seated. Then announcement that due to weather delays (snow flurries) Newark, we were delayed and had to deplane! So, everyone gets off, slowly. Long story short we were late by about just an hour. The crew, the plane were fine, just tough to have to spend so much time at the airport sitting around and then to be delayed ( on, off and on again) is what made it a just ok trip."
Cons: "See above!"
Cons: "My father is 89 and our whole family went to see him off. My husband, 3 children and myself. When I went to the ticket gate to check him in, the ladies did not issue a family pass to us. They said only 1 member of our family can go with him to wheel him to the gate. So my husband went since my father had 2 carry on luggage plus he wheeled my father. So the ladies were not very understanding. At that age I do hope he makes it back in 6 months for us all to see him again! We've been issued passes before and their only excuse was it was busy which it was not at all, no lines anywhere."
Cons: "You will be seeing a formal compliant and expect a refund. We will not be using Kayak again."
Pros: "Economy+ seats were very nice. The stroopwaffel snack beats Delta hands down. Check-in was smooth and we had no hiccups."
Cons: "The boarding lines were not clearly delineated. It seemed like there were gate check offers, but audio systems at the gate were not very coherent. Paying for Direct-TV is so-so."
Cons: "Wifi should be free"
Cons: "Had to sit at the gate for a very long time and it was extremely hot on the plane. Also had to use the restroom very badly while we were sitting at the gate and the crew told me I couldn't."
Cons: "Everything else"
Cons: "Lining up is about getting overhead space. It gets brutal and awful atmosphere."
Cons: "When I passed a crew member and asked him where to put my bag because there was no more space in the overhead compartments, he replied with a snarky and cocky attitude that was not appreciated in the least."
Pros: "Seating is so close you can count the hairs on the passenger in front of you. Tray is too close to you and uncomfortable to even eat or drink anything. Overseas and international seating needs to be larger than short domestic flights."
Cons: "Seating was terribly close, too close for comfort."
Pros: "The free movies on the united app were awesome"
Pros: "Nothing. I didn't take off yet. The flight was cancelled. I got 5 hrs sleep and had to be back at the airport, so I can have the longest day ever, but I guess that doesn't matter, because nobody does anything except shuffle you along"
Cons: "they charged me twice for the same ticket and never refunded me my money"
Pros: "See above"
Cons: "See above. Stewartists were rude both ways."
Pros: "Extra legroom where definitely worth it!! Crew was pleasant and professional."
Cons: "Waiting area in Phillie airport needed some live. That may not be Frontier’s responsibility..."
Pros: "How fast the flight was."
Cons: "The plane was Dirty and both frontier flights were delayed!"
Pros: "Seats where comfortable and I had space"
Cons: "Maybe TV's can be added, the crew members weren't so hospitable"
Cons: "Delay due to windshield wiper breaking. Uncomfortable seats"
Pros: "Boarding was easy and efficient Staff was friendly Space was clean"
Cons: "The plane had a few concerning sounds ."
Pros: "The women at the counter were nice but not the most helpful. The plane was clean and purchasing the ticket was very easy. The flight ended up landing 40 mins early"
Cons: "They didn't let me board the plane after I was there for hours waiting in the like due to the kiosk being down. Some lady had an issue with her dog or something and that took the attention of the ladies at the counter. I was supposed to go to Nashville and ended up in Charleston South Carolina . The flight was uncomfortable and the lady pushing the cart banged into my knee three separate times and never apologized"
Cons: "There is a charge to check bags and a charge for snacks and drinks. Whatever happened to complimentary incidentals?"
Cons: "Everything. It’s the worst airline in the US. Seats don’t recline, “tray table” is what they call an excuse of a 5x8 inch metal attached to the seat that fits nothing but your cell phone. They didn’t even bother whipping my seat off the jelly from the prior flight. I wouldn’t be surprised if they charged to use the bathroom, given they even charge for carry on, water, coffee and soda. The worst experience."
Cons: "Too cold"
Pros: "On time. Low rate. According to my business timing."
Cons: "Charge for Carryon luggage. Charge for snack"
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Pros: "Easy boarding and attendants we're very nice."
Cons: "Cramped and uncomfortable seating."
Cons: "The flight was delayed by 3 plus hrs.... Not a lot to like, plus super cramped,"
Pros: "It was a very quick process to board the plane because not many people had carryon luggage. The crew was friendly and apologetic when our flight was delayed. There was also an issue with the plane and the crew had someone come look at it immediately"
Cons: "We unfortunately had two delays and I got home quite late. I understand having to pay for beverages, but perhaps water could be free?"
Pros: "Haven't flown for several years and this was a pleasant first experience. Would fly Frontier again but is a pain to pay for everything extra...."
Cons: "Only complaint was poor attitude of check in girl at airport. My husband is active duty military and she failed to explain the benefits of flying Frontier to us properly. Shame on her!"
Pros: "The price"
Cons: "The seats were uncomfortable and the staff were rude."
Pros: "-On time -Got me to and from my location -Not a full flight, so I had breathing room"
Cons: "-$40 for a carry on? I've never heard of that. I must be spoiled with Southwest -Fees for everything -No free drink"
Cons: "It was fine. It's low cost and the other passengers were loud"
Cons: "Delayed, then had to wait on runnway which would have been fine but the whole frontier staff seems very grumpy. From the check in to the boarding. The staff on board was nice but that was it. Normally very friendly in the airports not so much this time"
Pros: "I flew from Seattle to Denver. It was okay."
Cons: "When I flew from Denver to Philadelphia, the assent was excruciatingly painful for my ears. I thought my eardrums were bursting."
Pros: "The crew and the pilots were friendly!"
Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."
Cons: "You have to pay $1.99 for water, or a snack."
Pros: "good experience"
Pros: "No problems whatsoever."
Cons: "Traffic getting to the airport."
Pros: "Smooth ride, convenient boarding. Very short distances, they may be OK."
Cons: "Checked and carry-on luggage rules are complicated to navigate. There is a charge for seat allocation, etc. We weren't even offered water free-of-charge! I wouldn't consider flying again. Because when you add the cost of luggage, etc. Southwest is more attractive."
Cons: "Not enough staff in the boarding area to ask about luggage etc"
Pros: "The initial price!"
Cons: "I arrived 40 minutes prior boarding time and my seat was no longer available. I paid $365 for a one-way ticket because frontier doesn't conjoin with any other airlines."
Cons: "Charged me $200 for name change that I did not nerd"
Cons: "Delays are terrible"
Pros: "I had a baggage that met the online specifications- 14X8 but they still charged me $60 because it was not a "personal bag" -- they kept referring to it as a carryon."
Cons: "$40 for every Carry-on luggage"
Pros: "They share food no baby asked me, even to buy."
Pros: "I got to my destination safely."
Cons: "Don't know where to begin. Check in desk with Frontier unprofessional and clearly not managed well. Not being updated except 1x reason for sitting on runway for a long time. On and on but last time to fly this airline!!!!"
Cons: "That we had to buy drinks and snacks"
Pros: "The employees were all fantastic, very friendly and helpful"
Cons: "Would like wifi."
Cons: "Delayed almost 2 hrs....sitting on the plane..."
Pros: "Thinking I was getting a reasonably priced flight."
Cons: "Paying for checked bags AND carry on bags and a soda water and a snack. By the time you add up the unexpected charges you could have paid for a more reputable and less crummy airline. I will never fly Frontier again. Thumbs down."
Cons: "Not enough leg room. It really sucked!"
Cons: "Paying for every bag. Not enough staff at check in creating long line. Waited for 30 min"
Pros: "Very professional and friendly staff. The price is affordable! Would definitely use this airline again and would recommend it highly to friends and family!"
Pros: "Low cost tickets"
Cons: "High cost for luggage"
Pros: "The price for the plane ticket is much better than other airlines if you're going on a short trip and don't plan to carry much with you. Otherwise you might reduce that savings in carry-on baggage costs."
Cons: "I don't care for having to pay for beverages or for carry-on bags. Also the jetway didn't work properly so we had to wait over 30 minutes to deplane at another gate."
Cons: "Never told about the 40 usd"
Pros: "Everything went as planned"
Cons: "Everything. Flight was 6 hours delayed. No warning. No compensation except a $15 food voucher that could only be used at subway that the staff said would be emailed to us, then changed their minds and gave them out right after we ate. Never again."
Pros: "Once we actually got to board, boarding went quickly. That's about the only good thing. They also gave us dinner and flight vouchers towards future travel because of the delay."
Cons: "You have to pay for everything - paying for a round-trip checked bag was actually cheaper than paying for a round-trip carry-on. That, and we were delayed for 5 hours. Actually, it was initially 3.5, but then we actually got the aircraft at the gate before they discovered the crew was delayed on another flight. Then, you even have to pay for water and other refreshments on the plane. Give me a break."
Airlines flying from Pennsylvania to Tennessee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Tennessee
Masks required on board, masks provided on flights from Pennsylvania to Tennessee
Social distancing seating
Middle seats unavailable to book on flights from Pennsylvania to Tennessee
Testing for antibodies, testing for symptoms for flights from Pennsylvania to Tennessee
Waiving of change fees. Search flexible flights from Pennsylvania to Tennessee