Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Memphis
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$295||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Seat was not comfortable"
Pros: "The crew was very friendly and attentive."
Cons: "Flight delayed and took a long time to board. The Only snack offered is a cookie, which could be better. Return flight to Boston no TVS, and had to rent for 10 dollars."
Pros: "Everything was superb! The airline I prefer did a great job! The seats, the food selections, the staff - everything!"
Cons: "Nothing. Everything was just perfect!"
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Cons: "If flight 339 from Orlando to San Diego is not delayed by one hour. It was hot and uncomfortable waiting in the plane for one hour before taking off.."
Pros: "The food was quite decent."
Cons: "Gogo wifi kept dropping intermittently. The aircraft looked really old too."
Cons: "They didn't have the menu item I most wanted, the harvest salad, but no big deal!"
Pros: "Good movies to watch"
Cons: "I was only offered a snack once. But drinks 3x."
Pros: "I’ve taken this flight several times now and it’s always good. Great crew, great service. Love Alaska"
Cons: "Smooth sailing no issues"
Pros: "Free movies and WiFi, comfy seats"
Cons: "There was no entertainment on Alaska"
Cons: "Layover time not adequate in Seattle & Heathrow"
Pros: "The direct flight from PIT to SEA was awesome!!!"
Pros: "Free WiFi for texting, can watch movies on your phone with their app or rent tablets from the airline. Great service overall!!"
Cons: "Could use a heartier snack, they gave cookies and drinks"
Cons: "Tsa precheck was not added to my ticket and the service desk was not able to add it in time before they closed the tocketing system. Very frustrating because it was configured correctly online."
Pros: "Plenty of space. Arrived early"
Pros: "Comfortable, pleasant attendants and the smooth transition from loading and unloading personnel. Head and shoulders over SW."
Pros: "Very friendly flight crew."
Cons: "Limited food choices. Uncomfortable seat. No adjustable headrest. And no power outlets to charge devices."
Cons: "Attendant in first class not as good"
Pros: "Flight was on time and arrived on time"
Cons: "No free entertainment options for a six hour flight"
Pros: "Great service quick boarding and unboarding"
Pros: "Everything about the flight, from boarding to deplaning."
Cons: "The menu could use an upgrade but that’s the only thing bad I could say..."
Cons: "Prefer to use airline screen for entertainment. Everything else was fop flight."
Pros: "Wide seats and head support."
Cons: "First class in Alaska is put to shame by first class in Virgin. I was expecting seats to recline a lot more, for there to be lumbar support, leg support, blanket, pillow, and at least food that was vegan (lactose intolerant)."
Pros: "Price quick boarding. Great staff comped my checked bag. Not overbooked. Prompt beverages. Love it!"
Cons: "Nothing! I almost even signed up for the credit card lol"
Pros: "We got lucky. Our next leg turned out to be on the same airplane. So we were already at the gate for the next flight. Another piece of luck was that the airplane was not full, so my wife and I had a row of 3 seats to ourselves."
Pros: "Affordable straight shot"
Cons: "Extremely cold on the plane, was wearing a winter coat scarf and mittens and was still freezing. Also, I paid for internet that didn't even work, I'm pretty pissed about that. I'll be sticking to Delta until you figure out your amenities."
Pros: "Super flight attendant"
Pros: "I liked how the airline boards general seating from the back to the front! It makes walking through the isle much easier and there was room in the overhead bin for my carry-on."
Cons: "I really can't think of anything."
Pros: "Free beer and wine, very friendly staff"
Cons: "They offered a crummy cookie and literally only orange juice or water."
Cons: "When we got to the gate 3 hours early, we ordered a wheel chair for my wine to board the plane as soon as the first gate personnel arrived. At boarding time the clueless person who brought the wheel chair for us gave it to a 20 something man with a foot in a cast and crutches while my 71 year old wife had to wait until another wheelchair could be brought. The irony is that two wheelchairs were there until just. Edited boarding time and both were taken away."
Pros: "Clean - leg room - nice crew - boarding process great"
Cons: "Gate at LAX wasn't prepared to receive our flight"
Pros: "The flight left on time and actually landed slightly early! Easiest check in that I have experienced in a very long time even at a busy airport such as LAX. The little feature of having a "repacking table" was very useful! I've never seen that before in the ticketing area."
Cons: "What I didn't like was mostly out of the crew/airline's control. There was a cranky baby and the person seated in front of me was very fidgety which caused my tray table to move, spilling my drink. I've been on a flight where so many people get up and walk. I was on the isle so the often bumped me."
Pros: "I recoment to fly with them 10. Todo estuvo súper se los recomiendo volar con ellos"
Cons: "Everything was excelent. Se disfruta ver el paisaje"
Pros: "Fast service, very professional and great customer service! Overall, a very pleasant flying experience."
Pros: "Everything was overall fine"
Cons: "Don't tell me I'm gate checking my bag and it will be at the gate waiting and then truly check my bag (ie white tag it) and make me go to baggage claim"
Pros: "Very delayed flight and bags late"
Pros: "We where given the tour feeling when the captain explained what we where flying over The app to watch movies was awesome I like the way alaska loads their planes it makes a lot more sense"
Pros: "Wide variety of entertainment options to keep busy for the entire trip."
Cons: "1. Insufficient Food 2. Delayed Baggage"
Cons: "We had a tight connection in Seattle and the flight attendant could not ask if other people would stay seated so we could get off quickly. She said it was policy."
Pros: "We needed wheelchair help. That was well done."
Pros: "I like the hospitality from the crew members and how smooth my travel experience was."
Cons: "No complaints"
Pros: "Boarding was fast"
Cons: "Space between the rows is narrow, I understand it has nothing to do with the flight itself."
Pros: "Pilot was friendly and informative throughout flight. Landed early. Overall pleasant experience"
Cons: "Was kind of cramped, but to be expected."
Pros: "Ample legroom, comfortable seats, flight that reaches the destination early... wonderful for the price range. The team was also flexible to flyers changing seats because the plane was not full! Was very surprised by this level of flexibility and comfort from such an affordable airline!"
Cons: "We flew over lunch had to to get by on just pretzels. Could have used something more substantial."
Pros: "The pilot and steward"
Cons: "Both flights delayed. No information at all on my the first one was delayed. The second, due to mechanical incompetence"
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Cons: "Worst first class service. Only came by twice in two hour flight"
Cons: "Food was blah, not hot and watery"
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Cons: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "We got on we took off and arrived on schedule just as it should be."
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Pros: "seating, food, service"
Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "No delay and friendly crew!"
Cons: "Not much leg room and the coffee was horrific."
Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "Smooth. Fast boarding"
Pros: "Crew was courteous, I asked for a blanket and a banana (I saw some being passed to delta select (?) passengers), and got both, no one snapped at me like on an earlier flight.5"
Cons: "The flight was 3.5 hrs late. (Had it been on time, I would have missed it entirely though because Atlanta airport passport control was complete chaos, I heard the airport wa closed earlier for weather related reasons). Enough said."
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"
Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."
Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."
Pros: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"
Cons: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "Delayed boarding as the first flight of the day"
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Cons: "Delta refused to assign my seats until just before boarding, even though I booked my flights months in advance. This is very stressful and totally unacceptable to treat passengers this way."
Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "Great flight attendant!"
Cons: "Everything was fine"
Cons: "Missed connection"
Pros: "The flight was bumpy because of storm but the pilots were expert at making the best of flying around it."
Pros: "Service was excellent. The food was great. The in-flight entertainment was a impressive and a life saver. We will fly Delta again."
Cons: "Nothing negative to say."
Cons: "The flight was cancelled after waiting in the airport all day! I missed my conference on Thursday and Friday morning because I had to rent a car and drive! They did not seem concerned at all sbout money that was lost such as hotel, tickets for conferences and gas. All was said is the weather was bad snd we will get you out soon as we can."
Pros: "Great cup of coffee, and some real lookers that were easy on the eyes :) on this flight. For an early morning flight this is always important. This was a connecting flight."
Pros: "The flight crew was great"
Pros: "Nice people"
Pros: "Before we even boarded, the ticket agent happily found two seats together for my husband & I. The in-flight staff was particularly helpful. We had some medicine that needed to be refrigerated and they both provided a bag of ice for us to keep it in and checked back to replace the ice as it melted."
Cons: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"
Pros: "The Consistency!"
Cons: "Location of the gates in Charlotte are always so far away from one another!"
Cons: "More leg room"
Pros: "Nothing Not happy with the airline Canceled this reservation less than a week after I booked it Would not refund me"
Cons: "All good"
Cons: "Stewardess forgot to give me my coffee"
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Pros: "The plane didn’t crash"
Cons: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"
Cons: "The baggage claim took forever. And the flight was late."
Cons: "The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult"
Cons: "No wifi no movie."
Pros: "I hated the whole experience"
Cons: "I’ve never flown American Airlines and the flight was on time."
Cons: "My bag was ripped open completely for all of my intimates to be exposed to the public."
Pros: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."
Pros: "Much better flight in 1st class than in cattle car. Not happy about the extra cost just so not to be misrtsble."
Pros: "Not happy having to spend the extra money to fly 1st class because the flight from Phoenix was so terrible."
Cons: "Flight delayed 2hrs - but no fault of the airline."
Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Pros: "Excellent crew and friendly staff on flight."
Cons: "Due to re-evaluate cancellation priority given to guests the rebooking needs over guests needing to make requests about current flight."
Pros: "This flight crew were upbeat and all smile. They definitely know what customer service should be."
Cons: "Only pretzels for food when you’ve been on a plane all day didn’t make me happy."
Pros: "I was in first class thanks to an upgrade. The flight attendant was very nice. But the amenities are total garbage - no seatback in-flight entertainment, no power."
Cons: "No in-flight entertainment except on your own device. No power, ensuring your device will die on a long flight. The old US Airways fleet from the Northeast is awful."
Pros: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Cons: "Nothing really"
Pros: "Food was better than expected, entertainment options were good."
Cons: "If all airlines would just board the people at the back of the plane first, it would go a lot faster."
Cons: "Need better coffee"
Cons: "Bit of delay."
Pros: "On time. Quick boarding."
Cons: "The delay out of Charlotte but the staff did a great job keeping us informed and boarding as quick as possible."
Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Pros: "Flight was delayed then cancelled. No explanation, apologies, or provision for accommodation was made or offered!"
Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"
Pros: "excellent flight. on time and no issues"
Pros: "It went very well."
Pros: "Entertainment, seating room"
Pros: "not much"
Cons: "They overbooked every flight of the day (total of 4) and offered us no solution except what as standby and try to get on next days flight. Very bad form and they were not helpful in finding a solution. we finally rented a car and drove home over 8 hours- still trying to get the rental car cost reimbursed....and oh yeah they completed tore apart my METAL GUN CASE!!!!"
Pros: "The crew was very nice. It was Christmas so the flight was not full."
Cons: "It was a short flight, so it was fine."
Pros: "On time"
Pros: "Good movies"
Cons: "not enough food"
Pros: "Airbus was nice and had charging capability at each seat?"
Pros: "I am not comfortable flying so for me, flying makes me nervous"
Pros: "Smooth flight on time."
Pros: "it was ok"
Cons: "I paid extra for a window seat but had to sit in different spot. Set in isle seat"
Cons: "Plane interior was really dirty"
Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"
Cons: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."
Pros: "Crew was attentive and nice. Pilot kept us updated on our delayed departure."
Cons: "The departure was delayed due to maintainence issues. Every time that occurs, there are long delays to complete the paperwork. No problem with wanting a well maintained plane, but there should be some quicker way to complete the documentation."
Pros: "Great food, comfort, and smiles :)"
Pros: "no problems."
Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"
Cons: "In seat entertainment"
Pros: "I was allocated a seat on the plane, and we even made it from point A to point B"
Cons: "Woah man American Airlines exemplifies everything that I hate about flying. It feels like the staff are just trying to make it work with a company that just isn't run as well as it could be. That leaves the staff to clean up the mess that was probably made by people higher up the chain. Flight delays all over the terminal, overbooked flights, and just a general feeling of disorganization makes everything with American Airlines feel a little more tense than it really needs to be. Once we all got crammed into our seats the plane took off and landed at my final destination, which really at the end of the day is the part that matters."
Cons: "Great price. Wonderful flight. Seats are so close knees touched the whole flight."
Pros: "I liked the price and that it was a direct flight"
Cons: "Everyone was moved around a lot to try to social distance so I was closer to more people than I would have been on a regular flight."
Pros: "Comfortable leg room"
Cons: "Delayed as usual"
Cons: "A place to out my bottle of water"
Cons: "Reclining seats would be great!!"
Pros: "I'm never flying them again I like nothing"
Cons: "the flights were never on time"
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Pros: "Crew was amazing"
Pros: "On time"
Cons: "Seats could recline"
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "The crew was the best on any flight I have been on. Love their jokes."
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Cons: "The beer"
Pros: "It was exceervice"
Cons: "they charged me more money because i need alleges air . ap"
Cons: "Extra charges for everything, even water"
Pros: "Could,nt Have went any better."
Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."
Pros: "On time and very efficient"
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Pros: "The staff is always helpful and flights are comfortable."
Pros: "I liked that the flight was fast but I was coming from Vegas so it’s not that far."
Cons: "They charged me $50 for a carry on even after I told them repeatedly that I tried to change it on my ticket days before I was leaving. It would not let me change it or even check in on the mobile app. It was very hot and we had to wait for awhile before any air conditioning started. No entertainment or complimentary drinks."
Cons: "I understand that Allegiant has a pricing structure to implement, but forcing passengers to keep personal items between their feet when most of the overhead compartments were empty was just insulting and ridiculous - not to mention dangerous. In the event of extreme turbulence (or worse), all those personal items would be flying around the cabin."
Cons: "No compliment"
Pros: "We got the brand new AB 320 on both flights! Nice plane!"
Cons: "Lightning delayed boarding and departure for hours. Not Allegiant's fault but it happened."
Pros: "Great price. Direct route. Friendly gate staff and flight crew. On time (actually early) departure and arrival."
Cons: "Flip side of departing early is they closed boarding over 30 minutes before scheduled departure (nearly missed flight)."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "Flights were all on time"
Pros: "Crew was nice"
Cons: "No wifi"
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Cons: "Four hour delay and charging for on flight drinks including water"
Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"
Cons: "They booked me and two others for the same seat"
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Pros: "I was prepared for the worst and was pleasantly surprised on all counts. On-line booking easy, check in a breeze, boarding on time, reasonably comfortable flight, baggage no problem."
Cons: "Seats a bit flimsy."
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."
Pros: "Kind, attentive crew who were very professional"
Cons: "The armrest control for the TV embedded in the seat in front of me from Pittsburgh to Denver didn't work, so I was forced to watch sports-ball while trying to read a book/work on my laptop. There's so little space between seats that it felt like an intrusion into my personal space."
Pros: "Meh. Once we took off it was fine."
Cons: "It was almost 6 hours late. Performed brilliantly like a classic United delay updated in 30 minute increments? Could have taken the next two flights and left earlier. Could have driven and got there earlier. Luckily we were able to get three really crappy seats on a later connection to Frankfurt"
Pros: "The crew was very good and the seats were also fine"
Pros: "Meals were decent."
Pros: "Delayed but we arrived almost on time"
Cons: "Terrible that United charges for Carry on bags!!! Most airlines don’t do that but this is almost getting like flying in other low cost airlines. The price was not super competitive and on top they give you mediocre Seats, they split your family members just to push you to pay for the upgrades."
Cons: "Gate crew was grumpy. Treated passengers as children"
Pros: "Boarded a little early and everything was moved along smoothly and efficiently. Quick and painless. Very smooth landing."
Pros: "All flights were on time or early and luggage made it to final destination with me."
Cons: "Wish they had another snack option besides just pretzels."
Pros: "Early morning departures are the best and the crew and boarding staff were fantastic"
Cons: "Small seat space"
Pros: "On time"
Cons: "Delay in departing Pittsburgh and also in landing in Newark. Boarding in Newark was put in a corner and United personal at the alternate counter was not polite. Delay landing in Venice and apparently at higher speed than normal, which created alarm at the firefighting statin in Marco Polo's airport."
Pros: "Legroom - they held flgt"
Cons: "terminals too far apart for reasonable transfer"
Pros: "Clean, New airplane, roomy seats. No complaints!"
Cons: "There was a gate change and I did not receive notification. There was no email, text or app change nor was it announced over the loud speaker. I had to get a hotel for the night and I'm flying standby in the morning."
Pros: "On time"
Cons: "Everything great"
Cons: "the wifi connection did not work."
Cons: "Over an hr late departing :-("
Cons: "Not many updates, very delayed, no drinks given out. Crew very nice and helpful"
Cons: "Not enough legroom for someone 6'5"."
Pros: "On time good service very clean"
Pros: "Crew was friendly and efficient. Snacks - coffee and stroopwaffle were MUCH better than what is typically available without cost."
Cons: "Engine noise made safety instruction and pilots commentary incomprehensible. Plane was equipped with wifi, BUT you needed to download an app to get access - which is a catch 22. Couldn't download the app because I needed wifi access, which I couldn't get without the app!"
Pros: "The crew was fantastic."
Cons: "The cramped space"
Pros: "2 hrs late!"
Pros: "Leaving and arriving on time Comfortable head rest Option to watch tv for free"
Cons: "Inefficient boarding process led to confusing lines at the gate and slow movement on the plane."
Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Pros: "Smooth takeoff and landing. Luckily no turblance. Crew members were helpful and courteous, and added a little humor to their jobs. Good job!"
Pros: "After boarding late, e erroneous finally got seated. Then announcement that due to weather delays (snow flurries) Newark, we were delayed and had to deplane! So, everyone gets off, slowly. Long story short we were late by about just an hour. The crew, the plane were fine, just tough to have to spend so much time at the airport sitting around and then to be delayed ( on, off and on again) is what made it a just ok trip."
Cons: "See above!"
Cons: "My father is 89 and our whole family went to see him off. My husband, 3 children and myself. When I went to the ticket gate to check him in, the ladies did not issue a family pass to us. They said only 1 member of our family can go with him to wheel him to the gate. So my husband went since my father had 2 carry on luggage plus he wheeled my father. So the ladies were not very understanding. At that age I do hope he makes it back in 6 months for us all to see him again! We've been issued passes before and their only excuse was it was busy which it was not at all, no lines anywhere."
Pros: "On time, good service"
Cons: "You will be seeing a formal compliant and expect a refund. We will not be using Kayak again."
Cons: "My name is Elizabeth and everything was OK"
Pros: "Economy+ seats were very nice. The stroopwaffel snack beats Delta hands down. Check-in was smooth and we had no hiccups."
Cons: "The boarding lines were not clearly delineated. It seemed like there were gate check offers, but audio systems at the gate were not very coherent. Paying for Direct-TV is so-so."
Pros: "Same as above."
Cons: "Same as above"
Cons: "Wifi should be free"
Pros: "The experience overall was good. Loved having the plug outlet."
Cons: "Wish I could have had the entertainment on the app."
Pros: "That I arrived to Memphis on time!"
Cons: "That the air isn't on until its time to board, instead of being a lil before its time to board."
Cons: "Everything else"
Cons: "Lining up is about getting overhead space. It gets brutal and awful atmosphere."
Cons: "Recent airline corporation consolidation has greatly reduced consumer choice. The surviving major airlines, in their effort to cut costs, sacrifice quality control and assurance. Pittsburgh's status as "no longer a major hub" was on full display here. United needed to have customer service agents available on site, but they did not. The review could easily turn into an essay on United's complete failure (ask the remaining passengers who were supposed to be on the PIT-IAD), but such a review would not change the state of affairs in the airline industry. I will be contacting United reps to lodge an official complaint."
Cons: "When I passed a crew member and asked him where to put my bag because there was no more space in the overhead compartments, he replied with a snarky and cocky attitude that was not appreciated in the least."
Pros: "Seating is so close you can count the hairs on the passenger in front of you. Tray is too close to you and uncomfortable to even eat or drink anything. Overseas and international seating needs to be larger than short domestic flights."
Cons: "Seating was terribly close, too close for comfort."
Pros: "More comfortable"
Cons: "Lots of turbulence"
Pros: "Crew were great"
Pros: "crew was friendly"
Pros: "It was good"
Airlines flying from Pennsylvania to Memphis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Memphis
Masks required on board, masks provided on flights from Pennsylvania to Memphis
Social distancing seating
Middle seats unavailable to book on flights from Pennsylvania to Memphis
Testing for antibodies, testing for symptoms for flights from Pennsylvania to Memphis
Waiving of change fees. Search flexible flights from Pennsylvania to Memphis