Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Nashville
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Scores according to KAYAK customer reviews
Cons: "Seats are tiny"
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Pros: "Amazing crew"
Cons: "Wifi didn't work"
Pros: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Cons: "I’m not sure everything was really great."
Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."
Cons: "WiFi didn't work"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
Cons: "They were short 1 flight attendant, delayed us for 3 hours"
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Cons: "Terrible landing"
Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."
Pros: "Crew was very kind"
Cons: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."
Pros: "Nice updates"
Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."
Pros: "The leg room in comfort+ was nice."
Cons: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."
Pros: "The flight attendant, Winsom, was fantastic."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."
Pros: "The free TV was nice."
Cons: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."
Pros: "The LGA team did great in difficult situation"
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Cons: "They lost my bag."
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Pros: "quick trip, no problems"
Cons: "The flight is delayed 3.5 hours."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Boarding was on time, free entertainment, choice of free snack with our drink, free extra serving of complementary coffee, and landed ahead of schedule"
Cons: "Nothing in this experience"
Pros: "Getting home!"
Cons: "Flight was really late and I had a 24 hour travel day from China to Nashville, really wanted that flight to be ON time. Also, I am a Silver Medallion member and I was assigned a seat in the 2nd to last row....YUCK! I think my loyalty to Delta should get me a seat much closer to the front"
Pros: "The staff was helpful."
Cons: "The flight was delayed due to a crew member no show and eventually cancelled. I was unable to go to Iowa to see my family."
Pros: "The movie was good and the seat is comfortable"
Cons: "In flight entertainment wouldn't work despite following the instructions, so I gave up after about 45 minutes."
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Cons: "Equipment delay"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"
Pros: "Smooth ride"
Pros: "Easy in easy out"
Cons: "Lack of entertainment"
Cons: "Delays sucked."
Pros: "Highly skilled pilot."
Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"
Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."
Cons: "Beat up baggage"
Pros: "Quick boarding"
Cons: "Cold no food"
Cons: "The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior."
Pros: "Things went very smoothly."
Cons: "Long layover"
Pros: "Much more room in seats than expected"
Cons: "Nothing. It was cancelled with little to none explanation"
Cons: "Outdated airplanes"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Cons: "No food, no entertainment, no room for luggage, no good."
Pros: "There was an extra seat and they allowed me to move there. Superb entertainment!!"
Cons: "They guy behind me kept kicking my chair"
Cons: "They broke a wheel on my luggage."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Took off and arrived on time."
Pros: "All is well."
Cons: "No worthwhile complaints."
Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."
Pros: "It was just great"
Cons: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "Clean equipment and good food"
Pros: "Good food & movies."
Cons: "No priority boarding for people with babies and toddlers"
Pros: "The Spanish staff were nice."
Cons: "Air plain was old."
Pros: "Everything was fine except..."
Cons: "Kosher meals were so so."
Cons: "The video screens weren't very good. You had to tap screen multiple times to select a choice."
Cons: "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
Cons: "Always delayed"
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Cons: "American also cancelled thos flught"
Pros: "Nothing everything was smooth"
Cons: "Nothin g"
Pros: "Amazing flight crew."
Cons: "NA, all was well."
Pros: "Nothing. Worst flight I’ve ever taken."
Cons: "We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again."
Pros: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."
Pros: "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane"
Cons: "Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats."
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Cons: "Bag fees are a little high"
Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."
Pros: "We had a really nice crew."
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Pros: "Crew was amazing"
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Pros: "On time"
Cons: "Seats could recline"
Pros: "Nonstop flight. Wish it was available year round!"
Cons: "Our boarding and flight was delayed, but we were given no explanation."
Cons: "Be on time"
Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Pros: "Crew was very pleasant and professional"
Cons: "Woke up to a notice saying my flight was delayed 2 hours. So I took my time leaving. Then Got another notice saying it was delayed only 16 min. I live 1.5hrs away! Several people missed the flight because of this."
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "Getting off the bus!"
Cons: "2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!"
Pros: "It was exceervice"
Pros: "Quick non stop."
Pros: "Great price on airfare"
Cons: "Long line for baggage check in"
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Pros: "No Delays All went smooth & arrived early!"
Pros: "Could,nt Have went any better."
Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"
Pros: "Ease of getting on and off, direct flight home, free parking in Belleville."
Cons: "seats are ok for 2 hour flight"
Pros: "Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience."
Cons: "No complaints"
Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Pros: "Direct flight to my Destination"
Cons: "Rental car I paid for on Allegiant website didn't include $50 in airport and sales taxes making it look like the Allegiant rentals were about the same as renting directly from rental car companies. Problem is that Allegiant didn't include taxes in the quote or amount I paid online. Surprise when I got to my destination and was told it would be $50 more. Alamo agent said I wasn't the first person to have that problem. Then on return my bag was damaged and was told I could place a claim at the ticket counter. It would have been helpful to have an agent there or a way to contact an agent. No such luck. After bag charges, poor service and hidden fees Allegiant isn't really a great deal."
Cons: "No compliment"
Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Pros: "Flights were all on time"
Pros: "Crew was nice"
Cons: "No wifi"
Pros: "Very efficient service... actually a good experience."
Cons: "The airline nickel and dimes for everything."
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Cons: "Four hour delay and charging for on flight drinks including water"
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."
Pros: "Trenton was outstanding. Very professional"
Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."
Cons: "Didn't get requested seats"
Pros: "The crew was very good and the seats were also fine"
Pros: "Meals were decent."
Pros: "Boarded a little early and everything was moved along smoothly and efficiently. Quick and painless. Very smooth landing."
Cons: "Small seat space"
Pros: "Flight boarded quickly with enough room for my luggage in overhead bin. Seat by the window had enough leg room with a bag underneath the seat. Flight landed safely."
Cons: "No assistance with placing and removing luggage from the overhead bin by the flight attendants."
Pros: "On time"
Pros: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Cons: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Pros: "Full flight but still received great care and attention from the crew."
Pros: "On time"
Pros: "The flight was non-stop and it was short 51mins. Boarding super easy."
Cons: "Seats are too small."
Cons: "I do not like the in-seat screens that force you to watch advertising."
Pros: "Took the red eye from San Francisco to Nashville at the end of a long trip to Cali for a family reunion. I've never flown United before and it was okay. I wasn't able to sleep as I'd hoped as I had a hard time getting comfortable due to the size of my row mate beside me and I was in the middle."
Cons: "Everything from United's standpoint was fine."
Cons: "Video controller was not working properly."
Cons: "Delay in departing Pittsburgh and also in landing in Newark. Boarding in Newark was put in a corner and United personal at the alternate counter was not polite. Delay landing in Venice and apparently at higher speed than normal, which created alarm at the firefighting statin in Marco Polo's airport."
Pros: "On time"
Cons: "Everything great"
Cons: "United should explain why they wanted to create the Basic Economy Category. What is the benefit for the airlines? I feel that they just took the lowest price they always offered and took away the flexibility we had."
Cons: "I had 4 sets of tickets because of failures and delays"
Pros: "Short, smooth flight Efficient boarding of crowded flight"
Cons: "the wifi connection did not work."
Pros: "The new planes have more leg room for comfort! Easy on and off the flight"
Cons: "Entertainment at a price. Should include a movie or two for free"
Pros: "The seats were very comfortable. The flight attendant's were extremely welcoming. I will fly United again."
Cons: "On my first flight segment there was an issue with wifi. I was not able to connect. Also, the route was unnecessarily long. I flew a different carrier home and cut 3 hours in flying time."
Cons: "Not enough legroom for someone 6'5"."
Pros: "On time good service very clean"
Pros: "The crew was fantastic."
Cons: "The cramped space"
Cons: "We had confirmed reservations to go visit my daughter and son in law in Nashville. We had purchased tickets to see a concert in Nashville. We missed the concert and a full day of planned activities. We were bumped off the flight although we had confirmed reservations. So we decided to drive and incurred hotel charges. We will be driving back home and will incur hotel charges on the way home. We had to pay for gas and wear and tear on our car. This has been an awful experience."
Pros: "2 hrs late!"
Pros: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Cons: "I don't have any complaints."
Cons: "Too cold on board"
Pros: "Not crowded"
Pros: "Flight attendant had a great personality, and wasn't a robot."
Pros: "Absolutely nothing good to say. Unaccommodating plane and crew."
Cons: "Absolutely nothing good to say. Unaccommodating plane and crew. Pay a little more and fly another carrier."
Cons: "My father is 89 and our whole family went to see him off. My husband, 3 children and myself. When I went to the ticket gate to check him in, the ladies did not issue a family pass to us. They said only 1 member of our family can go with him to wheel him to the gate. So my husband went since my father had 2 carry on luggage plus he wheeled my father. So the ladies were not very understanding. At that age I do hope he makes it back in 6 months for us all to see him again! We've been issued passes before and their only excuse was it was busy which it was not at all, no lines anywhere."
Pros: "Had plenty of legroom after upgrading to bigger seat."
Cons: "Pricey food options and was not offered any refill on my drink."
Cons: "Flight was delayed by handled quite well"
Pros: "I like that I was able to get on the plane, and get to my destination."
Cons: "I was the ONLY seat overbooked on the flight. The crew basically told me I was out of luck and that I had to be rescheduled for tomorrow. In the last minute, someone didn't show up, and I got on the flight. I don't believe they tried hard enough to give vouchers away to the passengers. In addition to that, why was it overbooked to begin with? This is either a major error by KAYAK or United. Either way - awful experience to go through at 6:30am."
Cons: "You will be seeing a formal compliant and expect a refund. We will not be using Kayak again."
Pros: "Friendly service, very professional."
Cons: "The seat back in front of me had not been cleaned. Had soda all over it. I didn't really care tho. Had to sit in worse places."
Cons: "Flight was cancelled and accommodations for this inconvience were horrible."
Cons: "Wifi should be free"
Cons: "Everything else"
Pros: "quick flight and good landing"
Cons: "Do flights ever come on time??"
Cons: "Lining up is about getting overhead space. It gets brutal and awful atmosphere."
Pros: "Seating is so close you can count the hairs on the passenger in front of you. Tray is too close to you and uncomfortable to even eat or drink anything. Overseas and international seating needs to be larger than short domestic flights."
Cons: "Seating was terribly close, too close for comfort."
Cons: "The refreshments should be better than a tiny packet of pretzels."
Pros: "Extra legroom where definitely worth it!! Crew was pleasant and professional."
Cons: "Waiting area in Phillie airport needed some live. That may not be Frontier’s responsibility..."
Pros: "Fast and easy"
Pros: "How fast the flight was."
Cons: "The plane was Dirty and both frontier flights were delayed!"
Pros: "Seats where comfortable and I had space"
Cons: "Maybe TV's can be added, the crew members weren't so hospitable"
Pros: "Complimentary something! Entertainment options would be nice."
Cons: "No complimentary anything! No entertainment:("
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Cons: "Delay due to windshield wiper breaking. Uncomfortable seats"
Pros: "Boarding was easy and efficient Staff was friendly Space was clean"
Cons: "The plane had a few concerning sounds ."
Pros: "The women at the counter were nice but not the most helpful. The plane was clean and purchasing the ticket was very easy. The flight ended up landing 40 mins early"
Cons: "They didn't let me board the plane after I was there for hours waiting in the like due to the kiosk being down. Some lady had an issue with her dog or something and that took the attention of the ladies at the counter. I was supposed to go to Nashville and ended up in Charleston South Carolina . The flight was uncomfortable and the lady pushing the cart banged into my knee three separate times and never apologized"
Cons: "There is a charge to check bags and a charge for snacks and drinks. Whatever happened to complimentary incidentals?"
Cons: "Everything. It’s the worst airline in the US. Seats don’t recline, “tray table” is what they call an excuse of a 5x8 inch metal attached to the seat that fits nothing but your cell phone. They didn’t even bother whipping my seat off the jelly from the prior flight. I wouldn’t be surprised if they charged to use the bathroom, given they even charge for carry on, water, coffee and soda. The worst experience."
Cons: "Too cold"
Pros: "On time. Low rate. According to my business timing."
Cons: "Charge for Carryon luggage. Charge for snack"
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"
Cons: "No wifi"
Cons: "The flight was delayed by 3 plus hrs.... Not a lot to like, plus super cramped,"
Pros: "It was a very quick process to board the plane because not many people had carryon luggage. The crew was friendly and apologetic when our flight was delayed. There was also an issue with the plane and the crew had someone come look at it immediately"
Cons: "We unfortunately had two delays and I got home quite late. I understand having to pay for beverages, but perhaps water could be free?"
Pros: "Haven't flown for several years and this was a pleasant first experience. Would fly Frontier again but is a pain to pay for everything extra...."
Cons: "Only complaint was poor attitude of check in girl at airport. My husband is active duty military and she failed to explain the benefits of flying Frontier to us properly. Shame on her!"
Cons: "Kid vomit"
Pros: "The price"
Cons: "The seats were uncomfortable and the staff were rude."
Pros: "-On time -Got me to and from my location -Not a full flight, so I had breathing room"
Cons: "-$40 for a carry on? I've never heard of that. I must be spoiled with Southwest -Fees for everything -No free drink"
Cons: "It was fine. It's low cost and the other passengers were loud"
Cons: "Delayed, then had to wait on runnway which would have been fine but the whole frontier staff seems very grumpy. From the check in to the boarding. The staff on board was nice but that was it. Normally very friendly in the airports not so much this time"
Pros: "The crew and the pilots were friendly!"
Pros: "We were at our destination 40 minutes early!"
Cons: "paying for any beverage other than water"
Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."
Pros: "No problems whatsoever."
Cons: "Traffic getting to the airport."
Cons: "Not enough staff in the boarding area to ask about luggage etc"
Pros: "The initial price!"
Cons: "I arrived 40 minutes prior boarding time and my seat was no longer available. I paid $365 for a one-way ticket because frontier doesn't conjoin with any other airlines."
Cons: "Charged me $200 for name change that I did not nerd"
Pros: "I had a baggage that met the online specifications- 14X8 but they still charged me $60 because it was not a "personal bag" -- they kept referring to it as a carryon."
Pros: "They share food no baby asked me, even to buy."
Pros: "I got to my destination safely."
Cons: "Don't know where to begin. Check in desk with Frontier unprofessional and clearly not managed well. Not being updated except 1x reason for sitting on runway for a long time. On and on but last time to fly this airline!!!!"
Cons: "That we had to buy drinks and snacks"
Pros: "The employees were all fantastic, very friendly and helpful"
Cons: "Would like wifi."
Pros: "Thinking I was getting a reasonably priced flight."
Cons: "Paying for checked bags AND carry on bags and a soda water and a snack. By the time you add up the unexpected charges you could have paid for a more reputable and less crummy airline. I will never fly Frontier again. Thumbs down."
Cons: "Not enough leg room. It really sucked!"
Pros: "Very professional and friendly staff. The price is affordable! Would definitely use this airline again and would recommend it highly to friends and family!"
Pros: "The price for the plane ticket is much better than other airlines if you're going on a short trip and don't plan to carry much with you. Otherwise you might reduce that savings in carry-on baggage costs."
Cons: "I don't care for having to pay for beverages or for carry-on bags. Also the jetway didn't work properly so we had to wait over 30 minutes to deplane at another gate."
Cons: "Everything. Flight was 6 hours delayed. No warning. No compensation except a $15 food voucher that could only be used at subway that the staff said would be emailed to us, then changed their minds and gave them out right after we ate. Never again."
Pros: "Once we actually got to board, boarding went quickly. That's about the only good thing. They also gave us dinner and flight vouchers towards future travel because of the delay."
Cons: "You have to pay for everything - paying for a round-trip checked bag was actually cheaper than paying for a round-trip carry-on. That, and we were delayed for 5 hours. Actually, it was initially 3.5, but then we actually got the aircraft at the gate before they discovered the crew was delayed on another flight. Then, you even have to pay for water and other refreshments on the plane. Give me a break."
Cons: "The hassle with my bag"
Cons: "See above"
Cons: "Bag fee is expensive."
Airlines flying from Pennsylvania to Nashville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Nashville
Masks required on board, masks provided on flights from Pennsylvania to Nashville
Social distancing seating
Middle seats unavailable to book on flights from Pennsylvania to Nashville
Testing for antibodies, testing for symptoms for flights from Pennsylvania to Nashville
Waiving of change fees. Search flexible flights from Pennsylvania to Nashville