Find Cheap Flights from Quito Mariscal Sucr to Miami (UIO - MIA)

No food, no good entertainment

The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full).

One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory).

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

I didnt like anything. There was a delay of 3 hours.

Everything. The crew wasnt ready for an issue like this. They initially offer a food voucher and i never got it

Old planes

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

How it moved

That it didn't move too much.

When I bought the ticket, it was the best company selling Thank you very much

I always use kayak to buy my tickets

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

No personal tv, old, uncomfortable, horrible food.

the flight attendants were fine for the most part except when I got up to use the bathroom.

The pilot had the seatbelt sign on for ages and I had to go but the flight attendants were unusually annoyed about it and when they finally relented said "Fine but know you are taking a risk". Seemed a little overdramatic. The flight also kept rattle like there were loose parts and was missing arm rests. It was pretty old.