|Flights Arrive in||Washington Dulles Intl|
|Flights Depart from||Rome Fiumicino|
|Airlines||KLM, Royal Air Maroc, TAP AIR PORTUGAL, Turkish Airlines, Brussels Airlines, Delta, Lufthansa, British Airways, Aeroflot, Air Canada|
Cons: Need more leg room!!! Larger meals needed.
Pros: It was all fine
Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund
Cons: Larger meals.
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Cons: lost baggage
Pros: Pleasant crew. Food decent.
Cons: Seats uncomfortable. Very hard to sleep
Cons: The fish was undercooked, still rubbery.
Pros: Nothing is fine , food is shity
Pros: very bad not clean sting like bad smell in the flight
Pros: On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service.
Cons: All was perfect! Thank you.
Pros: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.
Cons: I like Kayak. But am very concerned about booking through in the future with this treatment.
Pros: Leg room. Help with connecting flight.
Cons: Good was ok. Could have been better
Pros: TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst
Cons: Full airline policies up front.
Cons: Again contact to customer service ahead of the flight was impossible I sent 3 messages about travel with ESA dog and got no response
Cons: Crew could have been more friendly.
Pros: The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist.
Cons: The overall crew/staff need to learn to improve their behavior and attitude towards their passengers.
Pros: Crew were nice and friendly
Cons: Better seats and entertainment system As usual Turkish airline was late in departure
Pros: Boarding was efficient.
Cons: Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service.
Pros: It was a great flight thank you kayak thanks ti THY
Pros: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Cons: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
Cons: Choice of food was very limited as they were missing the food in catalog.
Pros: Good schedules, good prices.
Cons: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
Pros: The ctew was awesome, super sweet and very acomodating
Cons: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it
Cons: The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure.
Pros: Flight attendant in first class was amazing.
Pros: great flight attendant
Pros: Good service
Cons: Video system locked up at my seat
Pros: Everything, I love Lufthansa
Pros: Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that.
Cons: Tell Air Hostess to be polite if any one asking for something it’s part of their job
Pros: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.
Pros: I’m so grateful for all the movies
Cons: Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2
Cons: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.
Cons: A longer connection so I didn’t miss the flight.
Cons: Baggage delayed on arrival
Cons: The plane, the arrival time and the service
Cons: You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer.
Cons: The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated
Pros: Poor food poor seats...it was bad service
Pros: They let me buy a beer at off hours from regular food and drink service. Movie choices were good.
Cons: Really noisy, rattling sounds through most of the trip. Not very generous with drinks, of all types. Old and unfriendly entertainment system. They need newer jets.
Cons: My skis did not arrive in the luggage. Airline company or airport needs to have a better sustem tracking luggage and making sure no items are lost.
Pros: Got the seats I wanted, movies were good. Staff was friendly
Cons: In Montreal they took my carry on bag stating it was too big, I have traveled with it many many times and it always fits except the tiny planes, this was a 787. When I got on the plane many people had larger bags then mine and it was the last bag on the carousel at the other end.
Pros: The aircraft was new
Cons: The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time
Pros: Amazing crews
Cons: Less option in special request in online. Gates and planes are not updated when applied online
Cons: Screen is slow and outdated. Easy upgrade from one class to another.
Pros: Aair Canada rouge seems to ne a plane for cattle. Too tight
Cons: Human space between seats
Cons: There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late.
Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.
Pros: Punctuality, service and confort
Pros: The crew was friendly and helpful.
Cons: I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy.
Pros: Everything was very good.
Pros: I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining
Cons: Boarding process too slow and delayed. Soup, always appreciated was lukewarm
Pros: Everything was very good.
Pros: The seats do recline, more space than Delta or United
Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.
Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.
Pros: Seats are comfortable and room for pack pack under seats
Pros: The flight attendants were very attentive.
Cons: My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours.
Cons: All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word.
Cons: Crew could have been more friendly.
Pros: Food was great! Crew was excellent and I loved entertainment choices!
Cons: Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on
Pros: Great crew, comfortable seat, good food, and food entertainment.
Cons: Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection.
Pros: Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok.
Pros: Very clean cabin, crew efficient and friendly
Cons: The sweet pastry is horrible, please bling back the cheese sandwich/ or similar.
Cons: Poor customer support and no response on phone calls when u tried to cancel my return ticket.
Pros: Everything was great the crew, on time arrival, food and so on
Cons: The entertainment screen on my wife's seat was broken and it would not keep straight up.
Pros: The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians.
Cons: I have no complaints about this flight.
Cons: My seat was dirty. Gun like material on the seat. I had to put a blanket on my seat. Cold in the back rows. Later, it was adjusted. If you asked for a second travel size bag of Pretzel, I had to wait until they completed the distribution for all travellers. Give me some. Real. Have we gotten that
Cons: A longer connection so I didn’t miss the flight.
Cons: Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/
Pros: Excellent service from crew
Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.
Pros: Boarding was smooth
Cons: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either
Pros: Flight is over. Dreading return
Cons: Vulgar rude cabin attendants. Careless ground crew baggage arrived broken dirty and scratched Bus to plane stuck behind a plane in the snow. Not safe and led to over an hour delay. Cheap airline.
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