Find Deals on Flights from Salt Lake City to Phoenix Sky Harbor Intl (SLC - PHX)

The FA were awesome. I was in first class and enjoyed their service. They were excited to learn after landing that American would start profit sharing, so their excitement spilled into the cabin quickly.

The major issue I have is with the horrible snack basket. On shorter flights when meal service isn't practical, AA uses a snack basket. However the basket is low quality food and is the same thing whether morning or evening flight. Who wants potato chips and popcorn on a 6:00 am flt.

The FA was great, she was always checking on us and ensured we were taken care off.

The seats were old and didn't recline. The food basket is a joke as it mainly has snacks for mid day or evening flights. Popcorn isn't a breakfast time snack.

Value for the price was just fine. We boarded on time but took off a bit late.

Tight squeeze in those new seats. For some reason our row was skipped when the drink cart came by. I don't like having to pay for soda on a flight I've already paid a couple of hundred dollars for. But I would have liked a glass of ice water.

Flight was delayed. No complimentary snacks. Paid $45 to bring a bag on board (ridiculous price) just to find out my bag fit under the seat. Also multiple customers did not pay and had a similar bad size to mine. I was required by the lady at the front desk to pay it.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

On time, efficient

Hoping bag charge goes away.

Nothing

Everything!

Not much

Three hour delay and up charge for everythin. No reclining hard seats. I used them several times in years past and they were great. They have gone down hill since.

crew were in good spirits and funny

I missed my 1st flight due to the board showing the wrong time. was only compensated for a new flight the next day. no hotel, food or transportation.

Quick boarding, and friendly staff.

The charge for a drink, other than water. Also the amount of crying babies on the flight, which Frontier had no control over.

I was on a flight with amazingly patient passengers. Including the children

First I was told my flight would be delayed a couple of hours due to weather in Memphis When I get to the gate, I'm told it's a five hour delay due to a mechanical problem that later explained as a non functioning beacon light. Honestly .....five hours for a light bulb. When we finally arrive in Phoenix we are held up on the runway due to backed up traffic. I recognize that's not the airlines fault. Then a plane is sitting at our gate and can't leave due to a broken tray table. Lame excuses

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.