Find Cheap Flights to Phoenix Sky Harbor Intl

The FA were awesome. I was in first class and enjoyed their service. They were excited to learn after landing that American would start profit sharing, so their excitement spilled into the cabin quickly.

The major issue I have is with the horrible snack basket. On shorter flights when meal service isn't practical, AA uses a snack basket. However the basket is low quality food and is the same thing whether morning or evening flight. Who wants potato chips and popcorn on a 6:00 am flt.

The FA was great, she was always checking on us and ensured we were taken care off.

The seats were old and didn't recline. The food basket is a joke as it mainly has snacks for mid day or evening flights. Popcorn isn't a breakfast time snack.

Value for the price was just fine. We boarded on time but took off a bit late.

Tight squeeze in those new seats. For some reason our row was skipped when the drink cart came by. I don't like having to pay for soda on a flight I've already paid a couple of hundred dollars for. But I would have liked a glass of ice water.

Flight was delayed. No complimentary snacks. Paid $45 to bring a bag on board (ridiculous price) just to find out my bag fit under the seat. Also multiple customers did not pay and had a similar bad size to mine. I was required by the lady at the front desk to pay it.

Every thing

N/a

Perfect

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

On time, efficient

Hoping bag charge goes away.

Nothing

Everything!

Not much

Three hour delay and up charge for everythin. No reclining hard seats. I used them several times in years past and they were great. They have gone down hill since.

crew were in good spirits and funny

I missed my 1st flight due to the board showing the wrong time. was only compensated for a new flight the next day. no hotel, food or transportation.

Quick boarding, and friendly staff.

The charge for a drink, other than water. Also the amount of crying babies on the flight, which Frontier had no control over.

I was on a flight with amazingly patient passengers. Including the children

First I was told my flight would be delayed a couple of hours due to weather in Memphis When I get to the gate, I'm told it's a five hour delay due to a mechanical problem that later explained as a non functioning beacon light. Honestly .....five hours for a light bulb. When we finally arrive in Phoenix we are held up on the runway due to backed up traffic. I recognize that's not the airlines fault. Then a plane is sitting at our gate and can't leave due to a broken tray table. Lame excuses

Exorbitant bag fees and crappy airplane.

Employees were nice

THE BS THAT I GOT CHARGED MORE FOR GETTING ON THE PLANE THAN THE TICKET ITSELF! I'll never fly Frontier again! Charge me 30.00 for a carry on? REALLY!

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.