Daily cleaning, installation of cabin HEPA filters on flights from Salt Lake City to San Francisco
|June||Best time to beat the crowds with an average 10% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$184||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, United Airlines and Virgin Atlantic have all waived their change and cancellation fees on flights from Salt Lake City to San Francisco. Confirm policies on booking site.
Delta and Alaska Airlines do not allow booking a middle seat on flights from Salt Lake City to San Francisco.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 990 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 2h 04m, covering a distance of 598 miles.
There are 392 (nonstop) flights between Salt Lake City and San Francisco per week, averaging 56 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($44) and Multiple Airlines ($67), and the lowest round-trip tickets have been found on Frontier ($88) and Multiple Airlines ($123).
Virgin Atlantic (7 times daily), Delta (7 times daily), United Airlines (6 times daily) are the most frequent flyers on this route.
From Salt Lake City to San Francisco, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from San Francisco back to Salt Lake City , the best deals are generally found on Thursday, with Saturday being the most expensive.
When flying out of Salt Lake City you will be using Salt Lake City, often referred to as Salt Lake City Airport. You will be landing at San Francisco, also known as San Francisco Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to San Francisco.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Francisco from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Francisco with an airline and back to Salt Lake City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Francisco from Salt Lake City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "There was no way to change journey date, excepting by additionally paying almost twice the fare amount as change fee plus difference in fares between travel dates. So was forced to miss the flight and forfeit fare amount."
Pros: "Plenty of room, nice crew"
Pros: "Thank you for recycling in the cabin!"
Pros: "Quick, quiet, & cool. Just the way I like it"
Cons: "Delayed both ways"
Pros: "Nice crew"
Cons: "Was moved to a premium seat, but since it was an international flight and i didnt have cell service so I didnt get a notification until i was at the gate. I was relocated from the rest of my party and wasnt able to communicate with them, so they were worried there was an issue with my ticket and that i wasnt on the plane."
Pros: "For such a short flight, it was an amazing trip to SFO. Friendly crew and service was top notch."
Pros: "Staff is always helpful and pleasant - text messages about flight changes/departures/gate changes, etc - always updated! And love the usb for charging phone."
Pros: "All staff were very courteous. Boarding went very smoothly"
Cons: "Diversion to San Jose without shuttles to downtown SFO."
Pros: "The staff treated everyone like humans not a number!!!!"
Cons: "Checking bags after shelling over 500 bucks on a flight should be free."
Cons: "Horrible. Just plain ugly. I miss virgin. Literally a big F U for my experience. Thanks for ruining my life you A holes."
Pros: "We had a flight attendant, by the name of Bob, on the flight from SLC to Sea-Tac. He was very animated and lively through the flight, for instance during the safety demonstration he would carry on conversations with those of us close to him seamlessly and effortlessly, plus make funny gestures -- such as a thumbs-up when the seat-belt was correctly fashioned -- during the presentation. His wife was the head attendant (?) who gave the instructions, and he had fun with that as well. These are two people who do their job well, enjoy what they do, and leave a positive experience in the hearts of those they serve. I think they would be a fantastic feature story in Alaska Airlines magazine in the future."
Cons: "I've never liked the limited food choices and entertainment on flights from SLC to Spokane or Seattle. I know they are short flights, but a little more could be put in. I know Delta has on-flight entertainment from LAX to SLC, perhaps this should be done."
Pros: "That they boarded the people in the back of the plane first."
Cons: "The slowness of the boarding process. It seemed to take forever. There was only one attendant manning the announcements and checking the boarding passes."
Cons: "We boarded, then were told to exit after sitting for close to 40 minutes on the jetway with NO AC. It was close to 2 hours until a flight could take us to SFO. It ruined my plans and I will be requesting a full refund from Alaska."
Pros: "The staff was so helpful from the moment I walked in to helping me check in to discreetly giving me a seat belt extender. The airplane was comfortable with plenty of space for a coach seat. I really had a good experience."
Cons: "I have no complaints whatsoever."
Cons: "It was the worst flight experience i have ever had!!. Our flight was scheduled for departure at 845 pm July 5th, and did not end up departing until 203 am!! We had to sit in the airport for 8 hrs, i barely had any money left and had to use it on food and snaks while we waited. The staff was very rude. I had asked them different times what was going on, because the time of departure kept changing and what were my kids and i supposrd to do, and they just said sorry and dont know what to tell you. After spending my last bit of money on food for my kids and i, I was told by another passanger that the airlines were giving vouchers for food. They never once in the 4 or 5 times i talked to them, offered or told me about the vouchers. It was a terrible experience all around!! We landed in portland at 330 am and had to still drive 3 hours home. we didnt get home until 630am. Ridiculous!!!! I was and am still very upset about the whole thing. Also the staff that was so rude in SaltLake City, every time i would see a concerned or upset passenger go up to talk to them, as soon as they would walk off the staff was over there giggling with each other about it. So Very RUDE!!! Another passanger said that Alaskan Airlines has habbit of having problems with delays . If this is the kind of experience that comes with flying Alaskan, then i will never fly with them again.!!! or go througj expedia"
Pros: "The coffee"
Cons: "It was delayed almost 2 hours"
Pros: "clean modern airplane, polite air crew, easy to plug-in and charge tablet while in use during flight."
Cons: "food was overpriced meh."
Pros: "Free movies helped time pass quickly."
Pros: "See above."
Cons: "Survey should have a "not applicable" category. I did not have food or entertainment so can't rate my experience on those areas."
Pros: "We boarded fast and left and arrived on time"
Pros: "Great flight!"
Pros: "Seat pitch reasonable"
Cons: "Return flight was 1.5 hours late."
Pros: "Free wine"
Pros: "No delay, nice n comfortable"
Cons: "Domestic flight left out of international terminal made getting to the right gate confusing"
Pros: "Brian of the brand new air plane's staff was very friendly and attentive. The plane had that great "new plane" smell ... mmm! :)"
Cons: "Well, it's always difficult when one has to change terminals and the plane is delayed. It's even harder for those of us with mobility issues. I use a knee scooter and I was in a lot of pain by the time we finally boarded. The crew seemed just a bit confused as to what was going to happen to my scooter, although it worked out just fine. I couldn't get the in-flight wifi to work either of my two devices, nor could my seat mate. :( We were served food very late in the fight -- I had about 15 minutes to eat before the seat tray had to be put up. But worst, my flight home has been cancelled and rescheduled for a much later flight. As mobility device user, I'm limited on who can pick me up and when. This means an over two hour wait for my pick up person, which is very hard on a one-legged person. I asked Alaska if they would be willing to waive the fee for a different flight when I can get a prompt pick up person with room for my mobility device. They said they would not. I'm a little surprised, as Alaska claims to be ADA and military friendly. I'm not sure I'll fly Alaska again."
Pros: "Another well run Alaska flight. Even the coffee was decent. Very clean , new plane. We got in early."
Cons: "Like all flights nowadays, no enough space in the overhead bins for those of us who board later."
Pros: "The bump to first class was awesome as was the crew."
Cons: "Not applicable."
Cons: "The lady on the kiosk this morning was annoyingly rude."
Pros: "Not only were we on time, we were early!"
Pros: "Everything was great, smooth landing and take off."
Cons: "As usual, the seats are small, don't recline much. Paying for wifi on a flight is antiquated. First class and coach separation is antiquated."
Cons: "Had a very muggy gross smell in there."
Pros: "Friendly service."
Cons: "Had to wait 20 minutes on Tarmac because another plane was parked at the gate we needed to use."
Cons: "Entertainment wasn't available."
Pros: "Alaska Air is a breath of fresh air in light of the recent problems with United and American Airlines! The attendants were not weary, bored, angry, absent, arrogant or any of those off-putting attitudes. Out of SFO to PDX, one sparkling voice announced: Well folks, let's get this party started!", which brought chuckles ruffling througth the cabin! And, ipso facto, there was a party atmosphere from takeoff to landing at PDX. Her attitude set the tone through some bumpy spring weather. Another her 'day' started at 2am from somewhere before SLC. This was a woman who was so outside the norm for her here-to-fore perceived position that she didn't feel the need to perform her duties with a stoic, reserved, stick-in-the-mud presentation, that I was immediately drawn to her and we had great repartee! Lynne Ledingham, flight 743G SLC-PDX. BTW, my Alaska vacay started at PDX two weeks earlier on a flight to SLC, so I flew Alaska all the disjointed way! I will always choose Alaska in the future and have told everyone I know that Alaska is a very bright light in the travel industry and I hope it never goes out!"
Pros: "Ease of boarding; device plugin at my seat."
Cons: "The stupid bags fees! C'mon there is absolutely NO reason to charge $25 per bag. That's just a con job to squeeze more money out of us."
Pros: "Rescheduled flight was on time"
Cons: "My original return flight was rescheduled due to air traffic control and the return city was changed. This was fine but the email sent to me never told me to re check in. When I arrived at the airport one hour before the flight, my seat had been given away because I wasn't yet checked in... therefore, I had to be rebooked the following day without any compensation for hotel... not the best way to handle this situation."
Pros: "Will try to avoid Alaskan airline at all cost"
Cons: "They forced me to take my luggage in San Francisco. My flight was to HK. I bought that as one ticket with transfers and they treat my Asian travel as a separate ticket even though it was suppose to be as one. Very disappointed. At the gate in SLC lady harassed me about my passport bag on my neck. Something wrong with their heads! How about harassing passengers if they have hats or coats?"
Cons: "Of the 4 my flights between SFO and SEA in the last 3 weeks exactly none departed on time."
Pros: "Great prices hassle free. The seats are great, comfortable enough and spacious enough. I missed my flight and Alaska Airlines was kind enough to help me out with switching/re-scheduling without too much trouble."
Cons: "No wifi on-board."
Pros: "Each of the flight attendants were very pleasant and were helpful with me and my baby."
Cons: "The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup."
Pros: "I was able to get to my seat with no issue and the staff was super nice"
Cons: "I'm a Big & Tall guy. I had an extremely awkward time using the lavatory, The seats were cramped, and i had to push back on the guy who was trying to lean back in his chair. the newer plane seats are nice and way better."
Pros: "When I had to change a flight on Alaska, because of a delayed flight on another airline, the customer service rep from Alaska was unbelievably helpful. Even after I had to hang up mid-conversation to board another plane, she arranged new flights and refunded me the money I had spent on an upgrade for the earlier flight. First class treatment!"
Pros: "All good"
Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"
Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."
Pros: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Cons: "Nothing disappointed, butt i didn't have any good besides pretzels."
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."
Cons: "Spent $130 on a very uncomfortable aisle seat."
Cons: "Seats are too close."
Cons: "Delayed for an hour and fifteen minutes"
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Cons: "Wifi not working"
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "WiFi wouldn't work. Dark skin Asian flight attended had a shitty attitude. Would tell me FOR SURE if they would be set I g alcohol and was rude about it."
Cons: "No delays."
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Cons: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."
Pros: "entertainment services"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Pros: "Transfer from SAT flight. Bathrooms clean. Short walk to new gate. Food or snacks available. Plug in for phone available. Boarding staff friendly. Plenty of overhead. On time. Service inflight friendly and prompt. Baggage prompt and pickup by family with no problem. Staff helpful and friendly. Crew efficient despite full plane. On time."
Cons: "Seats with no power. Boring and predictable snacks."
Pros: "All Good"
Cons: "Read above."
Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Cons: "Never again!"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"
Pros: "We took off and landed early. The crew was wonderful and the snacks were exactly what I needed."
Cons: "We landed early and were stuck waiting on the plane for an hour and fifteen minutes for a gate to open."
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "Quick trip and relaxing --- no high way traffic issues, accidents or construction hold ups."
Cons: "There wasn't anything I did not like."
Pros: "Great plane very comfortable"
Cons: "Everything great. On yome"
Pros: "Reminds of when air travel was a special event. The Salt Lake based crew was awesome. Cost to upgrade to 1st definitely worth it."
Cons: "Everything was great."
Cons: "Delayed four hours"
Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"
Pros: "Quick flight; helpful and friendly staff"
Pros: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"
Pros: "On Time"
Cons: "Economy seating is very tight and uncomfortable."
Pros: "shorter flight"
Cons: "Entertainment system is not working."
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "Easy loading and unloading the plane. Friendly staff"
Pros: "Smooth ride and on time."
Cons: "I didn't have an assigned seat though I booked months in advance."
Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."
Cons: "The terminal 52A-J is a disgrace"
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Pros: "They were so helpful as we checked in and checked our bags! :)"
Pros: "Actually had leg room on these flights and was pretty comfortable. Excellent crew, food pretty good too on the first leg."
Pros: "Comfortable seats."
Cons: "Internet slow to access."
Pros: "The row I was in was spacious, I'm glad that I paid extra to move closer to front of plane and then paid extra to get an earlier boarding. I would recommend seat 13C for these types of flights. Legroom was good and I was comfortable."
Cons: "The entertainment program was a bit glitchy towards the end of my flight, but I slept inside. Maybe check all screens and such because it wasn't really registering when I would push the buttons."
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "I really enjoyed the movies on this flight and they had us change to better seats before we took off"
Pros: "See above"
Cons: "See above"
Cons: "Surprisingly, AA provided the worst experience of the overall itinerary, compared to Aer Lingus and Iberia. The AA plane was outdated, cramped legroom - despite having purchased an "upgraded seat" and departed 1hr late"
Pros: "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."
Pros: "Comfort, snacks, boarding process"
Pros: "All good"
Cons: "No entertainment without paying"
Cons: "tvs weren't working correctly during the entire flight"
Pros: "No entertainment nothing"
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Cons: "Felt sufforcation again and flight was delayed"
Pros: "The plane was comfortable and flight was smooth."
Cons: "The shuttle to the plane wasn't bad, but would prefer not to have that element included."
Cons: "No Gogo entertainment"
Cons: "I didn't get ANY flight status reports until I had arrived and was at my destination for the night!! American did a fine job. I got updates TODAY on my flight and baggage claim for yesterdays flight form you!!! Your service sucked balls!!"
Cons: "Again American Airlines was LATE. It was boarding time and no agent was at the gate. 10 minutes past boarding time the screen shows that the flight is delayed 25 minutes... but wait, there is still no plane at the gate! After 45 minutes the plane arrived, again had to be "cleaned" and prepared for flight back to SF. Customers were told the flight was delayed because Air Traffic Control issues in SF, but there was no plane in sight... Again I felt we were being lied to. The plane was filthy with garbage everywhere still. I will never fly American Airlines by choice!"
Pros: "That this flight didn't get cancelled"
Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. Why not just let us know we aren't going to be flying out. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I didn't like that when we landed in San Jose our bags were in SFO. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I feel like AA didn't take any responsibility. They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. The whole day was a disaster and it cost my thousands of dollars and many many hours of stress and anxiety."
Pros: "I can't comment on food or entertainment and there is no N/A option. I did not purchase food or use the wifi for entertainment. The seat I upgraded to was comfortable and spacious even if it didn't recline (I sat in front of the OWWE)."
Pros: "Grest staff"
Cons: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."
Pros: "Pilot did a great job coming into SFO airport. Had to abort landing and do it again."
Cons: "Unless we slept through it, no food or snack was served. It was a 6+ hour flight. I was awake for water and soda offerings but not even nuts. To be fair, I may have been asleep but I woke up every time a drink was offered. We came from a connecting international flight with no time to get a meal. We grabbed a bagel as we rushed through the airport. I didn't pick the flight so we couldn't have more time."
Cons: "Lovely flight, but onboarding groups were a nightmare. Given the chaos, they started forcing bags to be checked early."
Pros: "Good communication"
Cons: "I don't understand why you boarded the flight when it seemed you knew there would be a delay to take off to SFO. We boarded only to learn we would sit at the gate for 30 min and the wait on the tarmac for anothe 40. Why not just delay the flight an board an hour later? It would have been a lot more comfortable in the terminal."
Pros: "Courteous and professional crew"
Cons: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."
Cons: "Multiple delays, ended up having to change flights, then 2nd flight was also delayed. The only silver lining was the customer service representative, I think named Sofie(?) was astoundingly wonderful and helpful."
Pros: "The entertainment screens and the new seats in business class were very nice"
Pros: "Tebsnacks were awesome!!"
Pros: "Completely satisfactory for my needs"
Cons: "Customer service was not great. They canceled my flight without any great reason. While I learned about another situation regarding my flight, I was not treated well on the phone by costumer service. I don't think I want to fly with American Airlines again."
Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"
Pros: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Cons: "Delayed plane on last leg of flight, over 1 hr."
Pros: "The crew was very helpful providing updates to our status. They moved us smoothly on and off the plane during the delay."
Cons: "Sitting on the runway for what seemed like hours. The initial boarding was confusing with multiple levels of priority boarding."
Cons: "The plane was freezing and made me very uncomfortable! I asked the flight attendant for a blanket and she told me no. Even though I saw some in first class.... I would have purchased one. It was very hard for me to fall asleep because of how cold I was. Comfort is one of the main things I expect in a 4 plus hour flight."
Pros: "Thank you for the new, comfortable plane"
Cons: "No IFE on 6 hour flight."
Cons: "All 3 of my flights were delayed due to mechanical issues. GET IT TOGETHER"
Pros: "All hostes are nice"
Cons: "İt was Delay almost 90 mins and the plane was so cold:)"
Cons: "I'll never book AA again."
Pros: "Very helpful people. From the from desk to the in flight crew they answered my questions. Had a weird gate where it's a satellite gate with American Eagle, little confusing but they helped me out."
Cons: "Sat on the runway for like an hour. 100% not their fault, and they kept us in the loop the whole time. Really not a complaint about them. SFO is just always sucked in with fig in the morning."
Pros: "FINALLY American has up to date aircraft!!! Five years ago half the seatbacks and lighting on long distance flights didn't work. Swore I would never fly them again. They have redeemed themselves. nice aircraft"
Cons: "Inflight movie questionable. Couldn't figure out wifi entertainment options from inflight magazine ( over 60) and staff too busy to assist ( though didn't ask - just could see they had their hands full with beverage service). Would recommend video instructions after preflight safety video for tech unsavvy travelers. Also reminder on reservation to bring your own headsets and electronic devices."
Pros: "I LOVED the staff on this flight. Especially the man, I didn't catch his name but he was the friendliest flight attendant I have ever met. He had a warm smile the whole flight and helped me get an ice pack for my back when I was in pain. Every time he got something for someone he was smiling and happy which made me and my husband smile and happy. He should be recognized because he made our experience very enjoyable. I have never been on a flight where the service was constant, all of the flight attendants walked up and down the aisles throughout the flight making sure everyone was doing good. Typically, they go down the aisle with the service carts once and thats it, but they made sure everyone was taken care of for the whole flight. Thank you for the great flying experience after a long and tiring trip!! We were dreading the flight but the staff was great."
Cons: "Waiting in the Charlotte Airport for the flight to board was a bit irritating because the two girls that were supposed to call the sections for the flight were on their phones and not very present with what was going on. We boarded late and i am not sure if this is because the flight itself was late or they were just slow with the process.. The only thing I would complain about the flight itself is that we had to wait on our plane for about an hour after we landed. This, I know- has nothing to do with AA and the service/staff. I think this is something that SFO is responsible for, and I felt bad that people were taking it out on the crew."
Pros: "The inflight entertainment system was excellent."
Cons: "I don't like the boarding process, where there are so many "special" boarding sections that zone 3 only comes up after the first 200+ passengers have boarded."
Pros: "The crew were very nice and polite."
Cons: "No snack options. Only pretzels. Seat cushion very thin."
Cons: "More comfortable seat. The seat on this airplane offers little back support."
Pros: "I'm 73. Delayed an hour from SLC for no apparent reason meant racing like crazy with 5 mins to make my connection. I'm in good shape for my age but I'm 73! I was the last one to board and barely made it. Very stressful"
Cons: "Crew was friendly but let's face it, I didn't expect much from united and their recent antics publicly"
Pros: "s This time my flight was on time so I was happy"
Cons: "I will never ever book a trip through Kayak again. You basically extorted money from me. Terrible experience. Customer service is terrible. The agent priceline is a terrible company, extremely unhelpful. I could not be more dissatisfied with your company."
Pros: "Nice attendants."
Cons: "Cancelled and rerouting of flights. Long waits in airports."
Cons: "Baggage didn't make next flight"
Cons: "I got a final boarding call 2 minutes before the time that my boarding pass said boarding g would begin. Despite that we didn't take off any earlier and landed just five minutes before schedule. We then waited on the tarmac for an hour. In the end I spent almost as much time sitting g in a grounded plane as I did flying. This after paying way too much for an economy ticket. Reminded me why I don't fly United"
Cons: "Hours and comfort was horrible"
Cons: "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
Pros: "Flight was delayed for 3 hours. They did provide free movies and extra snacks for some passengers."
Cons: "See above."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Pros: "I liked the service. It's good in general but, looking for better."
Cons: "I didn't like the service sometimes. Especially the hostesses, they are too old. The plane was too small when I flied from Austin to San Francisco. Thank you"
Pros: "The seat that I got"
Cons: "I would expect having a entertainment screen on my seat on a almost 6 hr flight in 2016!!! Wouldn't you????"
Pros: "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
Pros: "Quick, no turbulence, friendly attendants"
Cons: "Ticket agents did not communicate with passengers on why there was a delay and weren't willing to help passengers find alternate routes to their destination."
Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."
Cons: "Cramped, lost my bags for three days."
Pros: "I like boarding, crew and the comfort ."
Pros: "Great service!!"
Cons: "Tiny seats. No WiFi and no alternative without charge, excepr for direcrvtv previews, which played the same two stupid shows 2x. Couldn't even see the flight map for free."
Pros: "Will others are not serving food or drinks unless you purchase them, you can count on United fir free drinks."
Cons: "Everything was exellent."
Pros: "Got delayed on my first flight, missed my other connections, had an 8 hr layover and almost 24 hr trip, rearranged my entire travel plan. Not united 's fault but not the best flight I've had either."
Pros: "On time"
Cons: "Crowded. Tight seats and I'm thinp"
Pros: "United airlines seems no better or worse than most major airlines today."
Cons: "I am fed up with the herding mentality by most airlines. Since when did purchasing an economy seat mean you are not entitled to at least a modicum of comfort on a flight. The legroom provided now is no where near enough for any normal size human. Additionally it's still annoying to pay $25.00 for a single checked bag. I tried United after many years but will be returning to Southwest Airlines - in the long run it's less expensive. I realize nothing will change based on my opinion, regardless, it is more comfortable and dignified to take a Greyhound bus than to fly a major airline these days."
Pros: "Kayak did a perfect job of alerting us via email in a timely manner when changes were made to gates and flight times. I napped the whole flight, so no food or entertainment issues."
Cons: "I forgot to choose specific seats for our return flight. My fault."
Cons: "Why should I have to pay to watch tv? I know you don't have to pay on Southwest, Virgin America or Jet Blue. Not sure that a very (and I mean VERY SMALL) snack can be considered food"
Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Pros: "Very friendly, helpful crew"
Cons: "Unappetizing food choices (pasta with cream sauce or beef with sweet sauce), and food poorly prepared (I picked the beef, it made me queasy). Plane was old and unrenovated - there was no entertainment, but you could still see where the old air phones used to be in the seat acts. Boarding was confusing, even for seasoned flyers, with multiple groups using one line."
Cons: "It was delayed 2 hours with no explanation. The airport workers weren't even informed. So we had to sit in the airport until 1 am. Not fun with 3 kids and no food options available."
Pros: "I think i only put this score down only because we were delayed, so it kind of sucked. It however was not completely their fault. this first delay was then we were delayed by the arrival of the president. Can't really do much to help that. :) Most of the crew were wonderful however I encountered a very rude and abrupt crew member at the airport. I was not a fan."
Pros: "my first time flying with United was exceptional. it is an overall professional airline. from on time seating to a more luxurious cabin my flight from Portland to San Francisco could not have gone better."
Cons: "The flight was cancelled"
Pros: "Nothing, due to my flights getting delayed thanks to United, I missed my flight to south bend and then told them to get my luggage because I was getting picked up by n Chicago. United then sent my luggage to south bend after I spoke with 3 United customer care agents and luggage agents and I wanted almost 2 hrs for my luggage. I paid 1200 for my ticket to get to my grandpas funeral and everything went wrong that possibly could"
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "on time everything was good"
Cons: "the ac was so strong too cold"
Cons: "Had to rebook."
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Cons: "crew members could have been friendlier"
Cons: "The first contact in the airport was quite rude when informing me that I had to measure my suitcase for size. I have carried this suitcase on on every airline for over 10 years....the size got smaller and United got $25.00....not happy. There was NO free movies, no access to TV, flight pattern....nothing and it could not be turned off. ONE cookie for a coast-to-coast flight. What happened to United?"
Pros: "The seats and the availabilty of tv if you want to pay. I also really apprciated the email updates from kayak with flight information and gate changes. I also liked being able to choose my seat on my phone."
Cons: "The asian mix with wasabi peas as a snack- gross!!! Gimmie pretzles, oyster crackers, goldfish, anything but that asian mix. What happened to peanuts?! I also didnt appriciate that i checked in on my phone almost as soon as i was able to and i was in the very last boarding group which left me subjuct to having to check my bags because the people before me took all the space....so i didnt really see any benefit to checking in asap on my phone...i was left with a somewhat bad taste in my mouth boarding as a united attendant said my bag was too big and had to be checked after already flying on two small planes with no problem. she insisted and i refused and there was plenty of space left, luckily i did not have to check my bag....on another note (and i know this is all the airline not sure if you care to hear it) i dont want to hear about space problems when i watch the pilots and flight attendants board with 2 or more bags and i see then in the storage spaces above the seats saying"do not move". Im the one paying for this flight. You all are working and or flying for free and should not get priority space for baggage. You check YOUR bags and see what thats like! Overall good experience though thanks for asking ;)"
Pros: "My first flight was cancelled and it appeared i wouldn't make it to my destination on the day which I intended. A Delta/united employee at the Eugene Airport (Collette) quickly and kindly moved some things around and got me a flight out only an hour later, upgraded me to comfort select seating, and some how managed to get me to my final destination (2 flights ) only an hour after I originally booked for. She did all this with a smile on her face while a worried guest (me) wasn't sure what he was going to do if it weren't for her impeccable service. Thanks Collete and United!"
Pros: "I like the small size. The food and drink are so minimal it's hard to rate. The flight attendants were courteous and efficient. The flight was on time."
Cons: "The bathroom was more "used" than usual..."
Cons: "Delayed 3x for "air traffic control problems" such bullshit. Be honest. Missed a multi million dollar business dinner . Unreal. You'd be surprised how "my flight was delayed" doesn't play in the real world and I don't know why we put up with it from United."
Cons: "Flight was delayed 90 minutes and I barley make my connection"
Pros: "No problems"
Cons: "I would like wider seats and more leg room."
Pros: "The seats don't recline, thy is the way for short haul flights"
Cons: "Dreadful bag drop. Awful! What is wrong with management at Frontier?"
Cons: "Flight delayed 9 hours, not good. Not sure I'll take again"
Cons: "Plane was 2 hours late, no advance notice of the delay, and was on the hangar the entire time. No accommodations for delay and."
Cons: "if flight was delayed should at least provide complementary soft drinks..."
Cons: "Huge delay, terrible seat comfort (metal) cramped legs, bumpy ride and terrible landing."
Pros: "Nice staff, just oblivious to everyone sleeping at 2am while they carried on and on with their chatty gossip."
Cons: "Baggage took almost an hour to arrive on both legs of my trip. We were delayed in SFO but due to a long planned maintenance there. Airline could have prepared better. No early boarding with my two year old, but only after all the elite and a whole zone 1 of people. Seats have big gaps that allow things to fall and people sneezing on you from behind. Loud crew with obnoxious lights on during a very delayed flight that became a red eye. Why pay more for seats near the loud crew who doesn't take in the fact that we're all tired. You want to sell food? Choose better items. My $3.99 coffee could at least have more than a powder non-dairy creamer. Flight price is so deceiving when you charge for everything on top of it, including where I sit. Lame, awful, corporate money grubbing mentality. I'll stick with southwest (I later learned they had had fewer options for once because they actually considered that a runway was closed)."
Pros: "we got where we were trying to go..."
Cons: "our outbound was cancelled despite the fact that denver was open which necessitated a direct flight from Chicago to which we had to drive 11 hours overnight to make. our return consisted of cramped quarters with unfriendly crew. nickle and dime fees on buying seats and luggage were ridiculous. ultimately, it would have been cheaper to fly another airline. it was truly a bait and switch. it was a really bad experience. we won't fly this airline again."
Pros: "55mins SLC>DEN... What?! Amazing!!!"
Pros: "Seat was upgraded at check in because of low passenger count. Plane arrived one half hour before scheduled time."
Cons: "Surprised that I had to pay for a seat, assumed my ticket would include a seat."
Pros: "Flight was on time."
Cons: "Seats are not comfortable, tray tables are tiny, amenities are non existent without a surcharge."
Cons: "You have to pay for water and a carry on ? Weird."
Pros: "The ease of boarding. The staff was friendly. Better than AA"
Cons: "The drinks and snacks aren't complimentary anymore?! I asked for juice and was charged $2.00, it's just sad and outrageous; the inflation of prices."
Cons: "Worker at the gate was not friendly at all but crew on board was better. I had my 83 year old mother traveling with me & the cramped seating was a little too aggressive. After everyone boarded, they were still trying to sell some of the empty extra legroom seats and I feel at that point they could have sold them at a bargain. I hated to rate Entertainment a 2 but there wasn't any at all. Ive been flying Frontier for about 6 years and it's a shame they now charge for carryons and have been charging for seating for awhile. I'm sure I will fly frontier again in the near future but I feel that the extra charges took a lot away from the excitement of obtaining a good deal. The pilot seemed very competent and friendly."
Pros: "Flights were on time and did not lose luggage"
Cons: "Advertised white wine but there was none. Cabin extremely hot -air conditioning failed. Overhead reading light not working. A very uncomfortable flight"
Pros: "The flight arrived quite earlier than expected, which was a big plus."
Pros: "Fight boarded early and left on time, and my luggage arrived without an issue."
Cons: "The added fees for everything. I prefer airlines who tell you upfront what your total cost will be. After the added cost for checked bags, carry-ons, snacks and beverages and the $99 fee to change or cancel your flight, I feel I would have spent less if I had chosen a more expensive ticket to begin with. i doubt I will fly this airline again."
Cons: "I wish you will take cash payments for meal purchase"
Pros: "Friendly staff"
Cons: "I wish there was no charge for my carry on bag !!"
Pros: "Flight was on time."
Cons: "Unprofessional crew. Cattle call boarding practice (all of zone 1 and anyone with a carry on) meant that although I paid more to be in the first row, I had to put my bag 7 rows back. I couldn't have my personal bag with me in the first row at all, which was hugely inconvenient. Doesn't seem like that should cost someone more, even if there is a bit of extra leg room. Nickled and dimed for everything, including carry on bag, beverages, snacks. No entertainment options."
Cons: "Frontier airlines is terrible"
Cons: "45 bucks for ckecked bags and you have to pay for your carry on"
Cons: "Terrible flight delays, due to plane maintenance missing our connecting flight. Only after speaking to several people were we able to get a ticket on the next flight. We were offered standby and a ticket on the flight the next morning. They would not schedule is with another airline as they were not affiliated with any one. And gave us excuses as to why they could not accommodate us with another carrier. Very uncomfortable flight"
Pros: "The flight ride was so smooth as well as departing and landing smooth"
Cons: "The flight had delayed for an hour. Why?"
Pros: "Flight was on-time."
Cons: "We had to wait for an hour for a check-in attendant at one of the largest airports in the world where there are no shops or services. Let me know when you fix that because I'm not likely to consider Frontier again until it is fixed."
Cons: "Flights are expensive, especially once you have to pay extra for every checked and "kiosked" bag. I firmly believe that at least sodas and coffee should be complimentary; to offer nothing without handing over MORE money once already on the plane just feels plain stingy."
Pros: "We didn't crash and I had lots of leg room. I had to unknowingly pay for the leg room."
Cons: "They advertise really cheap flights however they don't tell you that you'll have to pay $60 for a carry-on bag. That's right.. any Carry on bags. Checked bags were also $60+. I also had to pay $50 for my "premium" seat because I didn't choose a seat at check-in. By premium they mean you get a few extra inches of leg room. On a 4.5 hour flight plus 1 hour of sitting on the runway, the only free amenity was a small cup of water. I will never be using this airline again."
Pros: "It was cheap way cheaper than any other airline!"
Cons: "You get what you pay for, but for a short trip this is the way to go if you want a cheap flight. Just remember to pay for your carry on/ luggage prior to your trip otherwise the price doubles."
Cons: "Due to failure of communication with a mechanical problem, we were forced off the plane after waiting almost an hour to take off. The staff would not say what the problem was but kept pushing the estimated departure time further and further back. After waiting three hours I finally took the initiative to go in line to the desk to find an alternate route, after already missing my connecting flight. The staff redirected me through Chicago instead of Denver as was originally expected, but failed to redirect my luggage. Upon arrival in Minneapolis my luggage was lost. Being understaffed, it took another half an hour for a staff member to show up, but they could not explain what happened to our luggage. Instead of figuring out the problem, they had us fill out an information sheet and told us, "when they find your luggage they will call you". They tried calling a supervisor to help us but after an hour wait on the supervisor I finally left the airport, six and a half hours after originally expected."
Pros: "Direct flight!"
Cons: "The seats were very uncomfortable."
Pros: "overall the aircraft and schedule was ok"
Cons: "Our luggage did not arrive at our destination. It was an absolute nightmare to get it back!! I had to call the airline about 50 times, where most of the calls were not answered. I had to keep calling and following up. When the luggage did come they only delivered one of the 2 pieces. The calling marathon had to be resumed most of which went unanswered! We finally had to rely on the delivery company to provide alternate numbers where there was a possibility to get an answer. Absolute nightmare!!! Never never will I travel this airline."
Pros: "Sat closer to the exit door"
Cons: "Left the gate late, delayed flight up to 50 minutes"
Pros: "People were great. Boarding was early"
Cons: "Once we landed we sat on the airstrip for 1 hour. Ruined the early landing since it was now 12am instead of 11 pm"
Pros: "I just slept through the flight."
Cons: "I just slept through the flight."
Cons: "When retrieving out luggage at midnight, the wait time felt extremely long and made me wonder if anyone was working?"
Cons: "I was helping my mother - in - law check in and board - she needed wheel chair assistance. We were in line to drop off a bag that we had checked in online an hour before the flight. There were 5 people in the line with only 2 reps helping. Since I hadn't printed the boarding pass, I tried to print the pass at the self-help kiosks getting the message that I needed to see an agent. The cut-off for checked in baggage is 45 mins before the flight, however the reps were making no effort to expedite the service. In 15 mins they had helped 2 people making us the 3rd in line and the line had grown to an additional 5-6 people behind us. 45 mins before the flight they refused to take in any bags for checking - in. Since I was able to take the checked in bag with me, I asked that the agent print the boarding pass for my mother in law and call for wheel chair assistance. The agent called for wheel chair assistance but refused to print the boarding pass! The one thing that the ticketing / check in agent should be able to do is to print a boarding pass for a reservation that is fully paid. Because of this my mother in law had to miss her flight and we paid an additional $99 to get onto the next flight. I was so taken aback when the agent refused to print the boarding pass, that I did not even know how to convince her to do her job. This is probably the worst experience I have ever had with any airline!"
Cons: "The service was terrible. Flight attendants carried permanent grimace and you could tell they didn't enjoy their jobs, all snacks charged, no entertainment, charged $60 for a carry on bag going one way. I was not made aware of fee beforehand.I will never fly this airline again following my non-refundable return flight. I am not looking forward to flying back home through this airline."
Cons: "The web site is deceiving in that it makes you think every seat is an upgrade and no regular seats remain. A distinct "no upgrade" choice needs to be present for people to see. It makes one think, how much money Frontier has made from people due to their purposeful website's lack of clarity. This is pretty pathetic."
Pros: "The flight out was great, it was the return flight that sucked"
Cons: "The extra $9-30 dollars for the seat The $2.99 charge for snacks The $2.99:charge for water(ice was free)"
Pros: "We arrived safely."
Cons: "Seats uncomfortable. check in terminals went down."
Cons: "These flights are horrible- hard cramped seats, no services, not even a cup of coffee unless you pay extra. $40 to bring a carry on bag on the plane. Cost more than any other flight in the long run."
Cons: "The flight was delayed, but there was no a bit updated. We sat for more than 1 hr. The caption did not say a word in the air."
Cons: "Hidden seat fees also baggage fees."
Pros: "Cheap flight."
Cons: "Baggage Fee charges, but fair for the pricing."
Pros: "Low fare originally"
Cons: "My bags and seat was almost as much as the cost of flight Seats don't go back. Tray table very small. Not enough room"
Pros: ". Take off & arrival were on time. Food & entertainment are actually N/A, Kayak. How about giving that option?"
Cons: "$45 carry on fee was a surprise, expected $25. Web site I used for that was out of date I guess. Added 60% to the price. Ground crew was slow to respond to a request, in fact they were obviously under staffed. Seating was cramped, I flew Salt Lake City - Denver but it would be tough on a longer flight. I will NOT fly Frontier to Detroit on my next trip."
Cons: "Very uncomfortable cramped seats that do not recline. The price does not reflect that you have to pay for everything, checked bags, carryon bags, snacks, soda's. No entertainment even during a 4 hour flight."
Cons: "At no time was I ever advised I would be charged for carry on luggage."
Cons: "Charged for carry ons!!!!! Gas prices are down pass it onto your customers. stop charging us for every little thing!"
Pros: "The plane didn't break apart during takeoff"
Cons: "Delayed 6 hours, not even as much as a pack of peanuts to say "sorry about that". Non-communicative employees, because they couldn't get information. Well meaning ground staff, but corporate rigidity keeps them from doing the right thing."
Airlines flying from Salt Lake City to San Francisco have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Salt Lake City to San Francisco
Masks required on board, masks provided on flights from Salt Lake City to San Francisco
Social distancing seating
Middle seats unavailable to book on flights from Salt Lake City to San Francisco
Testing for antibodies, testing for symptoms for flights from Salt Lake City to San Francisco
Waiving of change fees. Search flexible flights from Salt Lake City to San Francisco