The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup.
There was a Scandinavian flight attendant who was exceptionally pleasant and accommodating. She was the reason I gave 2 stars.
There were empty rows and there was one female attendant that was unnecessarily rude when I waited to relocate to a new seat. I was so disgusted that I will never fly with Alaska again.
The only bright side of this flight was safely landing in Boston.
Difficulties checking in online within the 24 hour window
5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website
No entertainment on board - no TVs
Wifi would not stay connected
Wrong baggage claim info was given by crew members on board
Flight was so late in arriving no taxi service was avail at Logan
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