At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.
Had to go to four, yes four people for them to figure out how to get our lap child on our boarding pass. Very frustrating and 20 minutes of our life I'll never get back. Plane was old small and dirty. Delta gets a D for today
I'd give any flight a good rating if everything went smoothly, ran promptly, and the staff was nice. This flight satisfied those requirements. The plane seemed slightly roomier than other smaller planes I've been on and that was nice. There wasn't any food or entertainment on this flight, and no N/A option (or maybe there was food and I slept through it? Totally possible).
Good flight, left on time, arrived early, friendly crew.
Not that I feel entitled, but the complimentary movies and tv through my computer didn't work at all. The splash screen at airborne.gogoinflight.com worked fine, but airbornemedia.gogoinflight.com just timed out every time I tried to load it. So, that was a no-go.
the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.
Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.
We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.
$35 to check a bag.
$40 for any carry-on that doesn't fit under the seat!
$6 just to select a normal seat.
They make you pay for all beverages or food except "complimentary water."
Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
I like the fact that pilot tried to make up time since we left so late.
I didn't like boarding a half hour late and sitting in plane for twenty minutes before we took off and didn't like showing up to salt lake thirty min late my ride had to drive around airport for a half hour waiting for me.
After flying Frontier Airlines for the first time with my 4 year old daughter, I was pleasantly surprised with my entire experience. The staff was very friendly and helpful at the gates, the flight attendants were amazing and both of my flights arrived earlier than expected!!! I will fly Frontier whenever possible!!
No airline miles for flying with this carrier, but for the price of my tickets and for the savings it didn't matter to me anyways!
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