cleanliness; attendants were very helpful
I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row.
No meal service in first class.
I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve.
Food and entertainment not applicable
staff fine On time
Review misleading - I didn’t use entertainment and this flight does not have food
The flight was a quick 39 minutes from Chicago, the staff was friendly. Good flight.
served snacks without drinks or at least water
The flight departed on time, the boarding was super quick and the whole flight was great and comfortable. Friendly crew members. Smooth flight.
I paid for a more comfortable seat around US200 (16L) the day prior the flight, main cabin window seat with more space.They changed planes I guess and row 16 was gone so the assigned me another one on main cabin aswell with more space (15J) but an aisle, which I hate and that was the reason why I paid for a window seat in the first place. No effort to get me a window seat within main cabin when I claimed, nor reasonable explanation on why they did the changed.
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