|August||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price of a round-trip
|$270||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Southwest, American Airlines and Alaska Airlines have all waived their change and cancellation fees on flights from San Antonio to United States. Confirm policies on booking site.
Alaska Airlines and Southwest do not allow booking a middle seat on flights from San Antonio to United States.
The cheapest ticket to the United States from San Antonio found in the last 72 hours was $29 one-way, and $34 return. The most popular route is from San Antonio to Las Vegas and the cheapest return airline ticket found on this route in the last 72 hours was $42.
Frontier flies most frequently to Las Vegas from San Antonio. In general, Sun Country Air, Southwest and Volaris fly the most to the United States.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United States is likely to change within 7 days, so travelers know whether to wait or book now.
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Scores according to KAYAK customer reviews
Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Cons: "1.5 hour delay...no reason given!"
Cons: "Flight was delayed and completely packed so our family could not get seats together"
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Cons: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Cons: "Excellent service excellent pilot"
Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Cons: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."
Pros: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Cons: "Tiny old plane, props blocked my window view, no entertainment system."
Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."
Cons: "I'm tired of Delta making it IMPOSSIBLE to experience benefits of my loyalty. I flew literally AROUND the world in the past 6 months and it STILL doesn't qualify me for anything more than Silver elite? Seriously? When you use a voucher because of their error to lower your ticket price, but still pay cash for it, why does that then automatically exclude you from upgrades? Poor customer loyalty, in fact, non-existent these days."
Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."
Cons: "long wait and delayed flight"
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"
Pros: "Attendants and entertainment"
Cons: "Delays for no explained reason"
Pros: "singing crew member, especially nice for Mother's Day"
Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "Very professional and caring."
Pros: "plane had individual movies for free with each seat!"
Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."
Cons: "Flight was repeatedly delayed. Ended up being over 3 hours late to depart due to weather. Another delay due to mechanical problems."
Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Pros: "nice snack"
Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Cons: "We did not board at the scheduled time, although I believe we arrived on time. The crew was demeaning and singled out individuals who were causing the aircraft to not move. It was in a very pretentious manner, not like southwest personnel who have similar antics but with a playful tone. The plane is a small one where bags don't fit overhead and many head bumps occur. We arrived fine which mean the flight was successful but it was not very enjoyable."
Pros: "Left on time, arrived early. Great cabin service, attentive and polite. Comfort Plus seats are worth the extra few bucks."
Cons: "Nothing. Low rating for entertainment only because there really wasn't any, but I wouldn't have used it anyway, so no big deal."
Pros: "All went as planned and expected. No thrill- like taking a Greyhound bus in the old days...gets you where you are going but without much pizzazz New seats and quite clean, but the new seats were very hard and uncomfortable after an hour."
Cons: "Somewhat claustrophobic and always wish the drop down tray table behind could be disconnected from my seat. When the passenger behind uses the tray as a set of bongo drums to keep beat with his headphones it is a pretty miserable trip."
Cons: "I'm not sure how you lose a bag on a direct flight from Atlanta to Denver, but Delta found a way to do it. They didn't even put my bag on the plane and had to send it with the next one coming. To their credit, they did drive it out to my house when it got here."
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."
Pros: "Appreciate having movies available through wifi however didn't realize this until only an hour left in flight."
Pros: "Even with one of the cheapest flight tickets I could say i was flying in luxury. Everything was nice and smooth and it was a wonderful flight. Even if I have motion sickness it was not bad at all on the flight and was really actually a pleasant flight."
Cons: "I can't complain about anything except the movie didn't have audio. Unless I am deaf but that's all nothing big. The trip was wonderful and if I ever need a airplane ride you better believe I will choose delta. They never let me down."
Pros: "Seats were comfortable. The staff was friendly. All together a wonderful flight."
Pros: "On time departure, arrived on time, smooth flight"
Cons: "I was bumped out of my first class seat without explanation ( due to downgrade of equipment I learned later. Only after two requests did I receive compensatory voucher."
Pros: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Cons: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."
Pros: "Great costumer service"
Pros: "Over crowded. Scaled down the aisle to add extra seats. I weigh 100lbs. and am 5'2". My knees were crammed into seat in front of me. No beverage or food service and no discount for that."
Cons: "More worried about carry on luggage than customer experience."
Cons: "Sat in the plane for 90 minutes due to door issue. No snacks offered."
Pros: "On time. Crew was very good"
Pros: "Love the how comfy the seats are and the USB charging ports at each seat."
Cons: "Airfi could’ve been better. It didn’t load any movies for me at all. I got frustrated and just went to sleep."
Pros: "Crew was great !"
Pros: "The flight got delayed and than it was also late"
Cons: "Be on time"
Pros: "Nothing, delay and than the plane was late"
Cons: "Be on time and don’t be late, time is money"
Pros: "When I checked in for my flight I was given another passenger’s ticket (very similar name) and my checked bag was then sent to this other flight destination. when I got to my gate (correct destination) I discovered the error. The gate crew worked hard to get my checked bag off the wrong flight and rerouted to my flight within 20 minutes of my flight’s departure."
Cons: "Delayed and baby crying and kicking behind my seat."
Cons: "2 hour delay due to mechanical issues on plane requiring reboarding to new plane. Damaged our luggage as well"
Pros: "The trip was as to be expected. The low cost was the absolute best thing about this trip. If the cost is going to be that affordable, I will definitely take more trips with sun country and recommend it to my friends and family."
Cons: "The only issue w/the flight was that we sat on the tarmac for about as long as the flight took. There was something going on at the gate we were to arrive at, and that left us on the tarmac for about 45 minutes or so. Then there wasn’t very good air flow. Should’ve had an alternate gate."
Pros: "it was a direct flight"
Cons: "allowing to check bags in late. didn’t allow us to & made us take our bags thru TSA. We told them that we had liquids in there & would need to check them in at the kiosk bc tsa would throw them away. They said “it’s okay, just let tsa know we said it was ok” tsa threw our stuff away & lost a lot of"
Pros: "Nothing. I was not allowed to board because I was 5 minutes late for checkin and was not allowed to check in ahead of time online. I had a ticket. The plane was right on the other side of security. I had plenty of time to catch my flight if I'd had a boarding pass. Instead I had to buy a new ticket."
Cons: "Let me check in ahead of time online. Also, make it abundantly clear on the ticket and elsewhere that if I check in at the airport it has to be at least 45 minutes before departure."
Pros: "Flight attendants"
Pros: "Great prices!"
Cons: "How long it took to board."
Pros: "Check in was easy and quick"
Cons: "Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage."
Pros: "Crew was great!"
Cons: "I didn’t realize I had to pay for a carry on"
Pros: "The crew was awesome, friendly and helpful."
Pros: "Generous with size of carry on. Staff pleasant"
Cons: "Would like a small snack included"
Cons: "Seats are too small"
Pros: "All the flight attendants were very friendly."
Cons: "No complaints."
Pros: "Flight there&home had a very nice young man/lady get me set up with ticket and boarding pass"
Cons: "Getting searched like a criminal on the way there. Young lady gave me the fast lane home. They treated me like a human being"
Cons: "Boarding was awful - they were all over the place! Board from the back - then the front! Lots of chaos!! awful experience! And seriously - no peanuts or snacks for free? Ugh!"
Pros: "I went from Minneapolis to Vegas in 3 hours which is way better than a 24 hour drive."
Cons: "No snacks."
Pros: "We got exit row seating for free"
Cons: "We didn't know if we would be seated together and I reserved seats in advance and I think was upgraded to exit row but not sure. Also not sure how to reserve return flight seats to make sure we are together."
Pros: "Minor issue with a seat stuck in the reclined position to start, but we arrived with an otherwise adequate and routine flying experience"
Cons: "I was not able to use tsa precheck as a passenger on sun country. The ticketing agent could not get the tsa precheck to print on boarding pass. I've never had this issue with any other airline."
Pros: "Good service!!!"
Cons: "Pop is complimentary but still charge $8 for a shooter of liqueur!!!! Just a little steep in price"
Pros: "Sun County is consistently on time, the planes are spotless, and the crew helpful and kind."
Pros: "Direct flight"
Cons: "seating is a little cramped."
Pros: "Flight attendants were pleasant. Flights were on time with no delays."
Cons: "Seats to darn hard."
Pros: "The crew was great--very pleasant and attentive. Flight was smooth with an easy landing."
Cons: "At the Sun Country desk in Minneapolis they told me they couldn't check my bag all the way through to San Francisco because they didn't have an arrangement with Virgin America. I learned in Las Vegas after claiming injury checking my bag that they do have an arrangement, and that agent just didn't know about it. Kayak should never have allowed me to book a ticket where I had to re-check my bag and go through security again without a big warning, so I'm unhappy about that. Additionally, it seems like Sun Country needs to get his ducks in order regarding baggage agreements. The change in Las Vegas was stressful and involved switching terminals as well – not ideal."
Cons: "No service everything close flight suppose to leave at 8 18 its 8 20 no one is here. So what do you want me to say"
Pros: "Nice flight attendants."
Cons: "The flight was about an hour late taking off and boarding was interrupted part way through the process so there were some people sitting in the plane for all this time and some people sitting inside the airport boarding area for all this time. No explanation whatsoever was given about what was going on. The aisles on the plane were so narrow that I could just barely roll my carry-on bag down it. The head of the guy sitting in front of me was almost in my lap. I couldn't even lower my tray table all the way down to a flat position to set my beverage upon because his seat was so close to mine. When the flight was almost to its destination, we had to circle the airport for awhile because Obama was landing at this time too. We were never told of this possibility until it actually happened. Why not ? We arrived about an hour and a half later than our scheduled time. With all these inconveniences to us, absolutely nothing complimentary was given to us passengers to make up for their incompetence and how our travel plans may have been disrupted. This was a bad experience and my last with Sun Country."
Pros: "I got there"
Cons: "Waiting for 2 hours for them to fix a part. And being Late"
Pros: "Good price on tickets"
Cons: "Wish I could have picked my seats after I made my reservations I had to go to sun countries website and figure out how to pick my seats"
Pros: "Not going to say this will happen to every soldier but when they started boarding first class passengers,they also stayed boarding anybody in the military. I went up and after some confusion,they upgraded me to first class. I didn't even ask for anything. It was amazing!"
Pros: "Full flight, checked my carry on for free, both ways. The MSP ticketing agent was very friendly and got me a great seat."
Pros: "I liked my seat mates. I did not have any food or entertainment."
Cons: "My flight was delayed 20 minutes ."
Pros: "Smooth boarding and deboarding"
Cons: "Attendants were not friendly"
Pros: "No complaints. Smooth flight, no delays."
Pros: "great staff and excellent airline. well run"
Cons: "entertainment option on board is a joke"
Pros: "I enjoyed the on time flights."
Cons: "The crowding of planes and the small seats in coach. I switched to first class."
Cons: "My luggage was lost"
Pros: "Everyone was so pleasant"
Cons: "Check in Everyone was so pleasant"
Pros: "On time"
Cons: "Pay for food and drinks"
Pros: "Easy boarding. Comfortable seating. Great company sitting next to me."
Cons: "No complaints."
Pros: "Check-in was a breeze."
Cons: "My seat..."
Pros: "Fast flight"
Cons: "Boarding and deboarding takes too long. If you H‑E‑B a full flight in Covid, social distancing is a joke while deboarding the plane. It was a waste of time."
Cons: "First flight delayed 30mins due to crew rest issues."
Cons: "The plane to Guatemala was the worst plane I've got in on"
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Cons: "Hot crowded late horrible"
Cons: "Air conditioning"
Pros: "Attentive crew, generous drinks"
Cons: "I am not crazy about this plane. I had flat beds, but the ones that face each other in an awkwardly intimate way. Also miss the places to store the things I might need/want on the flight. All I had was the little drawer."
Pros: "I really appreciate the automatic notifications letting me know what gate my connection is at and what baggage claim I’m in. Very nice."
Cons: "Nothing that I took note of."
Pros: "Awesome all around. On time!!"
Pros: "Friendly crew, comfortable and ON-TIME!"
Pros: "Comfortable, friendly and ON-TIME!!!"
Pros: "Both flights on time. Boarding slow but organized"
Pros: "On time"
Pros: "the movie selection was quite nice"
Cons: "I have to run to get my connection flight"
Pros: "On time."
Cons: "No overhead. No crew interaction getting on or off plane. First time in 55 years no crew at door as deplaned."
Cons: "The flight was delayed 3 times and I missed a connection in Dallas so I had to get a flight with Delta, but the staff was very helpful getting me that flight."
Cons: "The aircraft was tiny and we were delayed"
Pros: "The aircraft was perfect :)"
Cons: "The new basic economy fair. My tickets were booked before this happened and I was requested to pay my carry on"
Pros: "Fast flight."
Cons: "Hours of sitting without free Wifi and flight attendants that could care less. Also the small print in all of AA’s ticket deals and what they really don’t offer."
Pros: "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
Cons: "Nothing to complain about. I was satisfied with this flight."
Pros: "Boarding and flight was on time."
Cons: "air conditioning did not work well. heat was coming into the plane from the windows."
Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Water and orange juice was offered even for a 45 min short flight."
Pros: "Punctuality and clean plane"
Cons: "That I bought a ticket for British Airways and found out that American was my carrier to Dallas as well as Paris."
Pros: "Flight was on time"
Pros: "People were nice about screwing us ocer."
Cons: "We boarded on time. But then we sat outside forever because apparently they had too much fuel. Then we left 40+ minutes late. Then when we got to Dallas our fate was taken. Then I missed my flight. Then they offered NO support. They would not pay for a hotel and I'm presently sleeping on the airport floor. WORST EXPERIENCE EVER AND I WILL NEVER FLY AMERICAN AIRLINES AGAIN."
Pros: "Flight staff was friendly."
Cons: "Flight got delayed. I was a little worried I wouldn't make it to the connecting flight."
Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."
Pros: "I am going to miss the old MD80's when they are gone."
Pros: "It was all good.it was"
Pros: "Slept very well in business. Great crew!"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "Flight much better organized, seat more comfortable"
Pros: "The friendly personal"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Pros: "I liked how the flight was on time and how the flight was not overbooked. Over the past year I have had ad experiences with flying so much so that I thought the airlines did not value its patrons schedules and plans; it was all about getting our money. But American Airlines has restored my faith in the Airlines. Thanks!!!"
Cons: "I liked everything"
Cons: "Flight from San Antonio to Dallas had an excellent entertainment selection and entertainment system, despite being an hour flight, but the flight to Madrid was far more lacking."
Pros: "There was entertainment on the flight"
Pros: "Boarded fast, left gate fast, crew great"
Cons: "Delayed by more than 2 hours, and once we got on the plane, we were then told that we would be delayed even longer causing many people to miss their connecting flights. As an active duty soldier having to report by a specific time, that is completely unacceptable"
Cons: "Poor cew service"
Cons: "Seats not enough padding"
Cons: "Crew was late, which was not cool given a completely full flight."
Cons: "Sore lower back from the seat."
Cons: "I had two hour for connecting flight on quatr airways but the flight from St. Louis left St. Louis at 335 pm instead of 2pm. When I got of flight in Dallas they were already paging me overhead as a last call for quatr airways."
Pros: "I was given an economy plus seat when I reserved my seat, after calling the airline. It was a nice surprise."
Cons: "I wasn't able to access the movies through the UA app on my phone. I never found the right link."
Pros: "Good flight, boarding, crew, and comfort."
Cons: "No food, no entertainment that I could access, no power for my devices (it didn’t work)."
Pros: "Service on Lufthansa is better than most us carriers"
Cons: "The gate agent did notice I was changing carrier but did not distinguish my bag at Check in"
Pros: "The entertainment can stream a large library of movies to your device"
Cons: "Seats only marginally comfortable, weather delays caused us to leave very late (although I made my connections, many did not)."
Pros: "No problems to deal with"
Cons: "The team in the airport seemed unsure about how to handle situations including checking people in, using the new TSA pre- check line, & resetting is he security equipment."
Pros: "Extraordinary efforts to accommodate bags in the overhead bin."
Pros: "Smooth flight"
Pros: "Some of the attendants offered me one of the bigger seats since I'm a big guy."
Cons: "The main flight attendant wouldn't allow it since I didn't pay for it."
Pros: "I liked the flight was a fast one from San Antonio to Denver and that it wasn’t too crowded."
Cons: "I didn’t like all the excessive noise from the plane and kids."
Pros: "The flight was on time"
Cons: "This was a smaller plane (4 seats across). Knowing this, they didn't bring enough luggage carts, so they only brought some of the luggage to the baggage claim and didn't tell us this. 5-6 of us waited and waited and finally asked someone who told us that they had to go back to the plane to get the rest of the luggage. Those of us still waiting got to wait another half hour for our luggage. Talk all they want, United just can't seem to get it right. PS: those of us who had to wait were the ones who got to the San Antonio airport the earliest and thus our luggage was on the plane first."
Pros: "Flight was on time even with unexpected.repairs we still arrives at our destination on time. Crew members were polite and efficient."
Cons: "Economy seats are so close and uncomfortable."
Pros: "Left gate 15 minutes on first flight out. Trip went pretty smooth other than that."
Cons: "Check in counter"
Pros: "Everything its gteat"
Cons: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"
Pros: "Flight departed on time and landed ahead of schedule."
Cons: "United baggage check in at Orlando Airport was chaotic with huge crowds, inattentive United staff ignoring passengers, and a baggage conveyor belt that was broken down."
Cons: "It was super cold. Miserable."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Boarding and landing ahead of schedule"
Pros: "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
Cons: "My bag was lost but my husband's, checked at the same time, made it."
Cons: "Refused to delay connecting flight in Denver even though severL of where already on ground in delayed flight coming into Denver. Albuquerque flght was still at gate when I got there, having run through airport along with several others. We were refused admission to plane despite delay being United's fault. Unacceptable! I will avoid flying United in the future whenever possible"
Pros: "Everything went fine and they sorted out a spot for me to sit even though the flight was overbooked"
Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."
Cons: "How they canceled one of my flights just as I landed at my layover for that flight when I look back at Boston they had a direct flight ready for my destination. Very poor management I was stuck in Chicago with no money or food for hours then after they start boarding for my new flight they tell me that I may not be able to get on even with ticket in hand. It was a joke and very stressful"
Pros: "Boarding was uneventful, but I wish I could have gotten a gate check....I;m 76 and getting my bag above the seat is difficult. But the gate attendant said there was no gate check on that flight."
Cons: "I had a center seat and that is very uncomfortable for me."
Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
Pros: "On-time departure from Cancun but early arrival in Denver (relatively mild jet stream?). Otherwise, fairly typical United cattle carrier."
Pros: "The pilot apologized profusely for our delayed departure, and offered us free in-flight TV. He made up time, and we arrived only 30 minutes late (take-off was delayed over an hour)."
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Cons: "Delayed and got downgraded without refund of difference"
Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."
Cons: "The flight was 4 hours delayed"
Cons: "Hot hot hot"
Pros: "Nice staff and comfort."
Cons: "I didn't like that when I got on and off my flights. When I asked for help because I am deaf and mute no one would escort me to the planes cabin or the right gate. Had to ask 3 different gates which way do I go because I cant hear and I was upset because I thought I wouldn't make my flight. My wife made sure that they put on my information in the system that they would help me, but I guess it doesn't work like that. In future I will make different arrangement so that I can get the help I need."
Pros: "The communication via Kayak was great in notifying me there was a 25 minute delay."
Cons: "Not seating with my kids but they loved the sense of independence."
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Pros: "How fast they recovered my lost bag"
Cons: "Small plane, had to check in one of my bags at the gate, took forever to retrieve my bag, thus I missed my connection"
Pros: "San Antonio flight to Denver delayed too long where could not make connection in Denver to Toronto. Had to make other flight arrangements."
Pros: "The flight attendant gave our baby a banana, which was super sweet."
Cons: "The flight was delayed for an hour and they turned off the AC for 20 minutes of that, which got uncomfortable."
Pros: "Getting home"
Cons: "Delays delays delays"
Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"
Pros: "Extremely friendly crew"
Cons: "No entertainment, but that is expected"
Pros: "Efficient boarding"
Cons: "Very rough flight but pilot did a good job of keeping passengers informed"
Pros: "My flight home was surprisingly faster than I thought it would take and the entire time I was comfortable and relaxed."
Pros: "The crew members were welcoming and the cabin was clean."
Cons: "Only limited drinks were available and then the flight attendant forgot to bring the water I requested. Thankfully it was a short flight, so it wasn't that big of a deal."
Pros: "Customer service at Dulles was helpful"
Cons: "My trip was jacked up on both ends, starting with cancelled flight at 11 p.m. the night before, phone calls to United to change flights on the way out, and then maintenance on the way back home, which caused me to miss my connection in Dulles. Horrible accommodations, bad replacement flights, baggage service in Syracuse was dishonest and apathetic. All around bad."
Pros: "Flight on time and crew was very nice. The ones for food and entertainment were because we didn't have any. But they were offered"
Cons: "Our seats were changed for some reason so we were not only split from our friends we were traveling with but we ended up in last row. Very noisy and very uncomfortable."
Pros: "How fast we boarded"
Cons: "We had an hour delay due to maintenance issues, they kept us in the plane for an hour without ac. A lot of turbulence throughout the flight. Very shaky. One of the worst flights I’ve been in. :("
Pros: "Onboard crew friendly. Plane was clean and new"
Cons: "Chaos during boarding. Sat on ramp at Denver for a long time waiting for a gate to deplane."
Pros: "Agent at the airport was courteous"
Cons: "Website I was referred to had no other flights available and no other option."
Pros: "Fast enough to board"
Cons: "A little bumpy"
Pros: "No delays. Easy boarding with app. Fast baggage claim."
Cons: "No complimentary food/beverage."
Cons: "Too expensive. They charged me $95.00 for my luggage even though one was my skis and the other one my boots. Every other airline I have traveled with waves the boot bag, but they refused to honor that policy"
Cons: "Long waiting after boarding."
Pros: "I didn't really have much interaction with the crew as I was sleeping the entire flight. Everything was going good as far as getting to San Antonio. It was quick."
Cons: "My flight was delay and they told me I was going to have time to get my second plane to Orange County California, when got to my lay over my plane was still there but the tunnel gate was closed. The tunnel was still connected to the plain but nobody to assist me. The plane stood there for about 20 minutes and nobody helped. Then once the plane left went to customer service and encountered a unapologetic lady that gave me the option to go either to LAX to get there at 9:30 pmor San Diego at 10:00 pm but I was suppose to get to Orange County at 3 pm, when i had a 9 month pregnant wife at home who couldn't drive due to been due any moment. I ended up going to LAX and getting there past 10 pm was not able to find anyone to pick me up on a Saturday night so had to take an Uber to OC which cost me about $90+ and frontier did nothing for me, just gave me a voucher for $15 to eat while I waited for the LAX flight. As we all know food is expensive at airports what can I possible buy with $15 besides fast food. And no offense to fast food but I'm a 6'6" and 230 lbs I need to eat a little more than a Big Mac meal."
Pros: "Boarding was easy."
Cons: "Uncomfortable seats even for 2 hour flight, & who charges $2.99 for a can of coke?!?"
Cons: "In San Antonio not available early enough at the counter. Couldn't log into their computers to accept bags. Bag drop should always be available because of online check-in and baggage payment. All we needed to do was drop a bag. Should't have to stand in line at check-in when everything is done and all you have to do is drop a bag. No incentive to use online check-in and payment."
Pros: "Clean roomy planes. Professional helpful polite flight attendants. Smooth ride. Easy on and off. Comfortable seats. Ontime!"
Cons: "Only water offered complimentary. Charging for a carryon bag. charging for an early seat selection."
Pros: "Even though we didn't have seats together, we were able to get them together with the help of the flight attendant."
Pros: "There was no pressing weather, but delays simply from a lack of a crew. However, the crew was friendly and nice on board. But every time I fly frontier, we get delayed."
Pros: "Ticket price before hidden fees."
Cons: "Extra seat fee to get a seat when checking in. Flight was over 30 min late leaving and we sat in Denver 30 to get a gate to get off the plane."
Pros: "Frontier has no entertainment on this flight. Flight was delayed about an hour, assumption was that it was weather, but never clarified."
Pros: "Didn't know that frontier now charges for carryon bags and any drink on the plane (alcohol and non-alcoholic). Probably will not fly frontier again"
Pros: "Nothing. This was the worst experience I have ever had with an airline."
Cons: "The wait to check a bag was about an hour. Then, my flight was cancelled 30 minutes before takeoff due to "weather." None of the other airlines were delayed. I ended up booking another ticket with a different airline, because other passengers said they had been trying to get rebooked on frontier for the previous week."
Cons: "Being charged 45$ for a carry on. Having delays. Uncomfortable seats. Aircraft was way too cold"
Pros: "They totally failed. Never again. Totally ripped me off. Almost didn't make my scheduled visit with my daughters I only see twice a year. I had to spontaneously book emergency flight with United, which was great by the way. But cause was such short notice cost me 900 dollars. Frontier did not refund my checked bag fee and left my bag in la-la land. I found it. Thank God. Then they, frontier, only refunded me 50%. Do t k of why. Will dispute. What a headache, inconvenience, rip off, and waist of valuable time. I learned. You get what you pay for people."
Cons: "You should inform the passengers atleast 3 hours before the departure about the flight delay and status. Not after they r waiting at the gate and the schedled departure time is passedand people are shouting at you for the reason."
Pros: "Opportunity to buy reasonably priced tickets"
Cons: "Being charged for carry-on luggage and choosing my seat online. 2.99 for a cup of coffee"
Pros: "Flights were easy to board and on time"
Cons: "Multiple payments for seats and just cramped"
Cons: "Having to pay for carry on- San Antonio boarding crew-"
Pros: "Was an extremely quick process from check in to boarding. Super fast flight and very helpful staff."
Cons: "Main issue was that I had to wait at the back of the plane because I was assigned a duplicate seat on my ticket to someone else but eventually they found my seat after everyone else was seated."
Cons: "I will never fly Frontier again. The low fare was eaten up with all of the extra charges that they charged."
Pros: "I liked the price."
Cons: "I didn't like not being able to bring a carryon without paying, but I can get all of my items in a backpack so that is what I will do on future flights. Drinks and snacks also cost additional money, but they will give you water with ice for no charge."
Pros: "Plane was on time."
Cons: "Frontier Airline presents its fares as reasonable. But then charge for everything. I'm surprised the oxygen was free."
Pros: "Nice staff!!"
Cons: "Delayed so many times and then escorting people off the plane"
Cons: "The chairs do not move at all. The trays in front of you to use for a laptop or book, well my phone barley fit as well with a glass of water."
Pros: "The crew was relaxed, and handled problems quickly"
Cons: "No reading lamp"
Pros: "The flight attendants were all very nice and helpful. Leaving Denver was ok. The seats were uncomfortable."
Cons: "The people at the gates leaving San Antonio were rude. I understand the policy they have for luggage fees , but my husband is active military. As his spouse I have the right to check in his bag for him at the gate , I even had his and my id to show them . The only reason I was trying to check one bag at the gate was because my husband was feeling sick and I'm pregnant I can't lift heavy things. One worker dosent know the policy and asked her manager , but they didn't want to help us politely , kept giving me excuses why I couldn't check the bag in for him , finally they did take care of it but with my husband having to stand there in front of them , but they didn't tell him anything. Too have a policy that really does help military service men and women is a great idea and really nice, but too be rude about following that policy , and not helping the spouse of the military member , trying to charge me for my husband's bag and giving me a hard time isn't the way to show support to our troops. They like to take advantage of everything that they can charge extra for , which makes most people not have a good experience flying. Yes cheapest ticket until you add in your baggage fees $35-$60 , drinks and snacks , seats if you want your party to seat together or a certain seat."
Cons: "I was surprised that I had to pay for my carry on, I could not choose my seat and customer service was poor."
Pros: "The plane was clean. The crew was pleasant but didn't seem to love their job"
Cons: "One ticket agent to check bags for a full flight. We almost missed the flight because she didn't have help. Frontier does not honor Precheck, very disappointing. Once we landed, we sat on the plane for over an hour because there was another plane at our gate. They didn't know which baggage carousel our bags would arrive, so we waited an additional 30 min. My bag never arrived and customer service rep was flustered and slow. Bag never made it on the plane in San Antonio even though it was checked (per my claim stub) 1 hour prior to departure. It was a perfect storm of an evening. Frontier has cheap flights but you get what you pay for. Next time: Southwest."
Pros: "The woman seated behind me referred to us flying in "this tuna can." I'd say that's accurate; the plane sounds like it's going to fall apart upon takeoff, there is no leg room, and the "tray table" is about 5x7"."
Cons: "Extra charge of $30-40 for second carryon. Fly this airline with a single purse or backpack; any more than that will cost you! Only water is free -- BYO snacks and beverages."
Pros: "Convenient departure and arrival time. Fair price"
Cons: "Cramped Seating"
Cons: "Worst flight experience ever! Never flying with frontier again!!!"
Pros: "Bags didn't get lost"
Cons: "Added Charges for each seat upon check-in Added charges for each checked bag AND each carry-on bag Only water was free on flight, I was afraid to ask for ice Changed gate 3 times in a two hour lay-over Flight times changed on all flights so you had to constantly check I asked a Frontier employee two questions, she answered one, then walked away Seats were extremely uncomfortable and cramped Don't recommend flying this airline"
Pros: "I liked the timeliness of the boarding process."
Cons: "I did not like the attitude of the one of the male flight attendants and found that he was unprofessional. The seats were the most uncomfortable seats I've had to sit in during a flight. The airline doesn't offer free complimentary drinks and they still don't offer a TSA precheck option for their flights."
Pros: "The boarding process was standard."
Cons: "The plane absolutely beyond dirty. The tray tables are half the size of other airlines, and had clearly not been cleaned for awhile. There was food covering the entire floor of the plane. I am not an overly sensitive person to cleanliness/germs but this was beyond disgusting. Oh, and don't plan on getting comfortable- the seats are hard and do not recline. Last but not least, one leg of our flight had the most rude flight attendants I have ever witnessed."
Pros: "Stewardess was funny."
Cons: "Everything else."
Cons: "Seats do not recline, no place to plug into the seat for music, have to pay for carry on luggage."
Pros: "I gave up my seat so a family could sit together. I was given a seat in the front row of the plane (what they consider first class). Before take off there were horrible odors as if someone near me was having stomach issues. It went on the whole hour flight finally the guy sitting one seat over pointed out first row (first class) was right by the restroom. Next time I'll choose the exit row."
Cons: "Boarding was late like always. Once we arrived at the gate we had to wait 10 minutes for the gate agent to figure out the breezeway"
Pros: "One of the flight attendants was helpful."
Cons: "One of the flight attendants Was in a bad mood. You have to pay for your luggage and drinks/snacks, it took forever for luggage to arrive at baggage claim."
Pros: "I did like the fact that everyone was charged for luggage... whether it was carry on or checked. ... The ice water was nice."
Cons: "But, the fact that you paid for any seat before boarding Advertised prices should also include an asterisk which mentions the added price of luggage and seat prices... which makes the price of the actual ticket less of a bargain..."
Pros: "We had to wait for a long time inside the aircraft after landing in Denver before reaching the alight gate. I understand that this is due to a shutdown of Denver airport. We were worried about the possibility of missing the connecting flight to SFO."
Cons: "We liked the way the situation was managed by the crew. We liked the cooperation by the passengers so that the co-passengers to connecting flight like SFO and Portland."
Pros: "Absolutely nothing"
Cons: "The flight was delayed made me miss my connecting flight couldn't get a flight out till tomorrow morning none of the workers seemed like they could do anything to help I want my full refund"
Cons: "No company should succeed using a business model that treats customers this badly. Your ticket buys nothing: you pay extra for a seat, extra for taking anything (whether checked or carry-on), with prices going up as you get closer to your flight. Planes are finished to the cheapest possible standard: stiff, unpadded seats that do not recline, so rows are closer together; "tray tables" that are five inches deep; no amenities anywhere. Naturally, nothing is available on board without cost, including water. Three of four legs of our flights were more than an hour late, some of it avoidable, but company policy clearly called for cost savings over customer needs. We will NEVER fly Frontier again and urge everyone else to avoid this carrier like the plague."
Pros: "Crew was professional, friendly and helpful. Economy seating seemed to have decent leg room but the seats are uncomfortable."
Cons: "I don't like all the hidden costs of Frontier. You bought a ticket, great! Oh, by the way, now you have to pay for a seat on the plane when you check in. You want to take a bag? Well that's extra, even if you carry it on yourself. Oh we're sorry; Frontier doesn't participate in TSA Pre-check program. That tiny cup of soda is also extra by the way."