After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.
Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .
My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he
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