SFO - MAD

$254 Find Cheap Flights from San Francisco to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from San Francisco to Madrid departing on 8/11. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from San Francisco to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from San Francisco to Madrid.
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Flights Deals

Cheap Flights from San Francisco to Madrid (SFO-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from San Francisco to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from San Francisco to Madrid

Thu, Aug 7 - Fri, Sep 12
 Logo
2:40 pm - 11:25 pmSFO-MAD
23h 45m1 stop
 Logo
10:05 am - 4:10 pmMAD-SFO
15h 05m1 stop
Tue, Sep 16 - Wed, Oct 1
TAP AIR PORTUGAL Logo
6:45 pm - 10:15 amSFO-MAD
30h 30m1 stop
TAP AIR PORTUGAL Logo
4:20 pm - 2:30 pmMAD-SFO
31h 10m1 stop
$428TAP AIR PORTUGAL
Find Deal
Thu, Aug 7 - Fri, Sep 12
United Airlines Logo
8:20 am - 6:40 amSFO-MAD
13h 20m1 stop
United Airlines Logo
12:45 pm - 11:30 amMAD-SFO
31h 45m2 stops
$460United Airlines
Find Deal
Thu, Aug 7 - Fri, Sep 12
United Airlines Logo
5:00 am - 6:40 amSFO-MAD
16h 40m2 stops
United Airlines Logo
12:45 pm - 11:30 amMAD-SFO
31h 45m2 stops
$464United Airlines
Find Deal
Thu, Aug 7 - Fri, Sep 12
Air Canada Logo
8:20 am - 6:40 amSFO-MAD
13h 20m1 stop
Air Canada Logo
12:45 pm - 11:09 pmMAD-SFO
19h 24m2 stops
$473Air Canada
Find Deal
Thu, Oct 2 - Sat, Oct 11
Iberia Logo
8:10 pm - 8:20 pmSFO-MAD
15h 10m1 stop
Iberia Logo
11:25 am - 6:10 pmMAD-SFO
15h 45m1 stop
$476Iberia
Find Deal
Mon, Oct 6 - Fri, Oct 24
Air Canada Logo
5:05 am - 6:40 amSFO-MAD
16h 35m2 stops
Air Canada Logo
12:30 pm - 9:32 pmMAD-SFO
18h 02m1 stop
$484Air Canada
Find Deal
Tue, Aug 5 - Wed, Aug 20
British Airways Logo
5:45 pm - 2:10 pmSFO-MAD
11h 25mnonstop
British Airways Logo
12:40 pm - 8:32 pmMAD-SFO
16h 52m1 stop
$538British Airways
Find Deal
Sun, Aug 10 - Tue, Aug 19
Iberia Logo
7:58 am - 9:05 amSFO-MAD
16h 07m1 stop
Iberia Logo
1:00 pm - 8:51 pmMAD-SFO
16h 51m1 stop
$543Iberia
Find Deal
Wed, Sep 3 - Mon, Sep 8
British Airways Logo
2:17 pm - 7:55 pmSFO-MAD
20h 38m2 stops
British Airways Logo
9:15 pm - 1:50 pmMAD-SFO
25h 35m1 stop
$605British Airways
Find Deal
Expert advice

Expert advice for your flight from San Francisco to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Iberia

Iberia's Business Class offers all-aisle access and quality Spanish cuisine on long-haul flights.


Iberia's Premium Economy features wider seats and 37” pitch, perfect for long-haul relaxation.

Read more about Iberiaby Marisa Garcia
American Airlines

American Airlines' Premium Economy offers upgraded seats, meals, and amenity kits on long flights.


Main Cabin Extra provides early boarding and complimentary drinks, enhancing long-haul comfort.

British Airways

Upgrade to premium economy for 7 inches more legroom and priority boarding on long-haul flights.


BA's premium economy offers wider seats and more legroom, ideal for long-haul comfort.

Airports
SFO

SFO offers curbside check-in for United, Delta, and Southwest, making it convenient for families and those with heavy luggage.

Read more about SFOby Blane Bachelor
MAD

Madrid Airport is connected to the city via a metro line, offering a fast and clean 30-40 minute journey to the city center.

Read more about MADby Ramsey Qubein
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Blane Bachelor

Blane Bachelor

Expert on SFO

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Useful Info

KAYAK's insights & trends for San Francisco to Madrid flights

Get data-powered insights and trends into flights from San Francisco to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from San Francisco to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from San Francisco to Madrid?

The average price of all round-trip flights from San Francisco to Madrid clicked on KAYAK for each day over the last 12 months.

When flying from San Francisco to Madrid, you should consider leaving on a Tuesday and avoid Sundays if you are looking for the best rates. For your return to San Francisco, you’ll find the best rates on Wednesdays and the most expensive ones on Sundays.

What is the cheapest month to fly from San Francisco to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from San Francisco to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from San Francisco to Madrid is February, where tickets cost $538 (return) on average. On the other hand, the most expensive months are December and June, where the average cost of round-trip tickets is $1,180 and $1,098 respectively.

How far in advance should I book a flight from San Francisco to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from San Francisco to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from San Francisco to Madrid, you should book around 5 weeks before departure. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.

 AI-powered savings tips

KAYAK's tips to save more on a San Francisco to Madrid flight

Based on the flight data for the route from San Francisco (SFO) to Madrid (MAD), it appears that Tuesdays in February are generally the cheapest times to fly.

Booking Advance: Book your flight at least 60 days in advance for the best prices.

Cheapest Airline: Vueling is generally the cheapest airline for this route.

Direct or Layover: It's cheaper to fly with one stop rather than direct.

Cheapest Route: The cheapest route when flying between these two cities is directly from SFO to MAD.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low seasonJanuary
High seasonJune
Cheapest flight$254
Best time to beat the crowds with an average 24% drop in price.
Most popular time to fly with an average 39% increase in price.
Flight from San Francisco to Madrid

When to book flights from San Francisco to Madrid

Are your dates flexible? Find out the best times to travel from San Francisco to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from San Francisco to Madrid

  • What’s the best way to get to San Francisco International Airport (SFO)?

    The BART is far and away the easiest and most reliable option. Bay Area Rapid Transit runs directly to and from the airport on a regular schedule. The ride takes 30min one-way from the airport to downtown, and costs about $9.65.

  • How should I go from Madrid-Barajas International Airport (MAD) to Madrid’s city center?

    Madrid’s Metro (subway) system is extremely popular and easy to use. It runs about €6-7 ($7-8.00) one-way. If you’re watching your euros, the bus is only €2.5 ($3.00). As with any bus, it’s not the fastest route but it’ll get you there. Hiring a taxi is an easy and direct option, but fares vary a lot.

  • Are there any fun things to do in San Francisco International Airport (SFO)?

    If you are an aviation history buff, you might already know that SFO is home to the Louis A. Turpen Aviation Museum. The artistic city of San Francisco doesn’t disappoint with the SFO Museum, inside the airport, which curates a variety of permanent and rotating installations from talented artists. Listen closely and follow your ears to experience live music from locals.

  • Are San Francisco International Airport (SFO) and Madrid-Barajas International Airport (MAD) kid-friendly?

    Let your kids roam on both sides of the Atlantic. In SFO you’ll find play areas in terminals 1, 2, and 3. They also offer a nursery in each of the terminals, should you need more privacy. In Madrid Airport there is a play area waiting, located in the main transit area near McDonald’s. All ticketed passengers with kids are welcome to use it, and there are quieter nursery rooms here too if needed.

  • Does Madrid-Barajas International Airport (MAD) have a hotel?

    If you’ll be landing at an odd hour, or just want some time to find your bearings before you move on with your trip, Madrid-Barajas International Airport (MAD) offers Air Rooms. Located right in the airport, you can rent a room for part of the day or overnight. Enjoy a shower, Wi-Fi, TV, mini bar and a meal before you head out to explore Madrid.

  • When should I get to the airport for my flight from San Francisco to Madrid?

    You should get to San Francisco International Airport at least two hours before your flight to Adolfo Suárez Madrid–Barajas International Airport . This should give you enough time to check in, go through security, and make it to your boarding gate. If you want extra assurance, SFO does have TSA PreCheck and Clear biometrics lanes.

  • Does Adolfo Suárez Madrid–Barajas International Airport offer special needs assistance?

    MAD Airport does have accessible facilities and offers a barrier-free assistance service. If you notify your airline(s), preferably 48 hours, before arrival, an assistant can be arranged to meet you at your seat to help you disembark, go through to baggage claim, and continue to ground transportation to Madrid.

  • Does San Francisco International Airport offer long-term parking?

    If you prefer to drive yourself to and from the airport  for your trip to Madrid, you have several parking options at SFO. There are parking garages across from the terminals that cost about $36 a day. A more affordable option is the long-term lot just off I-380 that charges around $25 a day.

  • Can I rent a car when I arrive at Madrid-Barajas Airport (MAD)?

    Many major international and regional car rental companies operate from Madrid International Airport . You can find their desks on Floor 0 of Terminal 1 outside baggage claim and Floor 1 of Terminal 4 outside baggage claim. Hours may differ - for example, Europcar is open from 7 am to 12 midnight every day, while Avis is open from 8 am to 12:30 am during the week and from 8 am to 10:30 pm on weekends.

  • Will my flight to Madrid from San Francisco have on-demand videos?

    You can see what entertainment options are available for a flight by expanding the plane details. Then you can see, for example, that if you fly Avianca through San Salvador, you’ll have streaming videos for the first leg and on-demand videos with a seatback console for the second leg.

  • How can I avoid flights from San Francisco to Madrid with long layover times?

    If you prefer flights to Madrid with minimal layover times, you can use the "Duration" option to filter journeys with long layovers. Just move the slide to indicate the longest time you would want to spend between flights, and KAYAK will filter accordingly.

  • What is the cheapest flight from San Francisco to Madrid?

    In the last 3 days, the lowest price for a flight from San Francisco to Madrid was $254 for a one-way ticket and $273 for a round-trip.

  • Do I need a passport to fly between San Francisco and Madrid?

    Yes

  • Which airports will I be using when flying from San Francisco to Madrid?

    San Francisco and Madrid are both served by 1 main airport. You will leave San Francisco from San Francisco and will be arriving at Madrid Barajas.

  • Which airlines offer Wi-Fi service onboard planes from San Francisco to Madrid?

    All the following airlines offer inflight Wi-Fi service on the San Francisco to Madrid flight route: Iberia, British Airways, Finnair, Alaska Airlines, American Airlines, SWISS, United Airlines, and Vueling.

  • Which aircraft models fly most regularly from San Francisco to Madrid?

    The Airbus A330-200 is the aircraft model that flies most regularly on the San Francisco to Madrid flight route.

  • Which airline alliances offer flights from San Francisco to Madrid?

    oneworld is the only airline alliance operating flights between San Francisco and Madrid.

  • On which days can I fly direct from San Francisco to Madrid?

    You can catch a nonstop flight from San Francisco to Madrid on on Tuesday, Thursday, and Saturday.

  • Which is the best airline for flights from San Francisco to Madrid, Delta or KLM?

    The two airlines most popular with KAYAK users for flights from San Francisco to Madrid are Delta and KLM. With an average price for the route of $800 and an overall rating of 8.0, Delta is the most popular choice. KLM is also a great choice for the route, with an average price of $696 and an overall rating of 7.8.

  • How does KAYAK find such low prices on flights from San Francisco to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from San Francisco to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from San Francisco to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to San Francisco with another airline. Booking your flights between San Francisco and MAD can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from San Francisco to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from San Francisco to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $604 or less one-way and $779 or less round-trip.
  • Just after the security checkpoint in San Francisco International’s (SFO) terminal 2, there is a yoga space. Arrive a little early and spend a some time getting centered before takeoff.
  • If you’re working while traveling, San Francisco International Airport (SFO) and Madrid-Barajas International Airport (MAD) both have excellent (and free) Wi-Fi to help keep you productive.
  • Madrid-Barajas International Airport (MAD) is the biggest and busiest airport in Spain. Many refer to the facility simply as “Barajas”. Barajas Airport is the main hub for Iberia Airlines.
  • San Francisco International Airport (SFO) has many great lounges to decompress in before departure; access to the British Airways Lounge is complementary for those flying Iberia Airlines.
  • If you’ll have some time before your accommodations are ready in Madrid, you can rent an Air Room to regroup after your flight. Grab a shower and a nap, surf the web, and have a snack without leaving your space.
  • With the "Flexible Options" filter, you can check the “no change fees” box to make sure that only fares for flights from San Francisco International Airport (SFO) to Adolfo Suárez Madrid–Barajas International Airport (MAD) that allow rescheduling at no additional cost is shown.
  • US citizens can travel to Madrid from San Francisco for business or tourist purposes for around three months with no need for a visa. However, you should make sure your passport is valid for at least three months after your planned departure date from Spain.
  • Use the Flight quality filters to narrow down your KAYAK search results to avoid flights from SFO to MAD that require layover transfers or self-transfers. This will help you avoid flights that require you to transfer airports or re-check-in during layovers.

Prefer to fly direct from San Francisco to Madrid?

Find which airlines fly direct from San Francisco Airport to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

San Francisco to Madrid Barajas

Tuesday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

Thursday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

Saturday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

See more direct flights

Direct returns

Madrid Barajas to San Francisco

Tuesday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

Thursday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

Saturday

Alaska Airlines, American Airlines, British Airways, +3 more

Alaska Airlines, American Airlines, +4 more

See more direct flights
See more direct flights

Top 5 airlines serving from San Francisco to Madrid

 
See real verified KAYAK customer reviews for airlines flying from San Francisco to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from San Francisco to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.4
United AirlinesOverall score based on 8790 reviews
8.1Crew
6.6Food
7.7Boarding
7.3Comfort
7.0Entertainment
Airline reviews

Very comfortable (upgraded to business class). The audio on my screen didn’t work, but I managed to play the audio through my phone while watching the screen.

10.0 ExcellentElena, Jun 2025SFO - EWR
Read more United Airlines reviews

Very comfortable (upgraded to business class). The audio on my screen didn’t work, but I managed to play the audio through my phone while watching the screen.

Flight was late as pilot crew had to land at different airport in their previous flight. Passengers boarded and had to wait for pilots inside plane. Series of incomplete and unnecessary announcements by an annoying voice, rather than complete, informative announcements.

Breakfast was not loaded at SFO due to catering company change. Seems like a major airline at a major hub would have thought of something else or warned passengers to pick up food before boarding a 3 hour flight.

Boarding seemed to be organized bedlam. For what ever reason, preboarding took longer than 20 minutes. Made the plane 20 minutes late taking off. Luckily we arrived on time. Flight crew seemed very friendly. Only slight turbulence.

They hired a new catering company the same day of my flight. They botched the job by not delivering the right carts and after THREE HOURS waiting, the flight crew timed out (flight was 19 hours long and FAA rules state crew can’t work more than 14 hours long). So they CANCELED OUR FLIGHT!! Worst experience ever. Avoid UAL at all costs.

The personnel were professional and friendly. The Boeing 737 Max 9 is too claustrophobic and was very warm at both airport gates, and still warm in the air.

While the staff was pleasant and helpful, the following observations are for your awareness. There was some delay on the tarmac on take off and landing. The paid lunch/food offerings were limited. Entertainment was only available on WiFi at a cost.

get E+, a must for 5 hours flight if you are tall

Liked fold flat bed. Didn’t like having no window. Didn’t like poor choice of food and being served dinner very late, hours after take off of a 7:40pm flight. Servers not friendly. Food horrible in business class.

Everything is good except the dinner and breakfast. The sandwich is very delicious. Toilet is clean, I only use one of them. Flight attendants are very nice. 👍👍

Flight was full, and would have preferred an aisle seat, but due to getting a late ticket ,the seat I had was adequate. The flight crew were very help full and hard working. Food and drink were excellent for the 11hr flight. Overall I was pleased with flight, and would recommend British Airways again.

No entertainment yatem in flight at seat 51H. Would not shut down either leaving a self moving and openin and changing menus with changes in colors,images brightness levels sort of the type when you get sleep deprivation and image overload when being tortured during an interrogation. 8 hours worth of it. Unable to place backpack underneath seat on that chair. One female stewardess was excellent as she gave up her carryon's space for my backpack but the rest of the iberia crew were very sharp an chtting during the whole flight. The plane did not have hot water so nobody had coffee nor tea. The plane was not up to par to be flying.

Eventless. It was a good flight and good crew. Can’t complaint.

Very helpful ground crew after an earlier flight delay and being rebooked on a different flight.

British Airways staff are very polite and willing to help.

Everyone was nice. It was on time and the food was. Airplane food, but not horrible

The plane was late and then sat on the runway for almost 45 minutes before taking off.

We kept being told that the flight was full and that all overhead compartments were full and therefore had to check in our hand luggage. We were some of the last people to board and noticed that there was still sufficient space in the overhead compartments. We were obliged to check in hand luggage when there was space and so had to wait at luggage retrieval which took a while to then noticed damage to our luggage - not a great experience!

Worst seats I’ve ever had !!! The seats were very narrow and uncomfortable and misaligned with the seats in front of mine leading to bottom of the seat in front of mine pressing on my legs for 15.5 hours !

This was an overnight flight. There was no meal service in first class, just a simple snack basket was offered along with beverages. There should have been some type of continental breakfast prior to arrival in PHL. As an Executive Platinum American Airlines Advantage member, I received no name recognition from the first class flight attendant. When disembarking at PHL, the flight attendants were more interested in their cell phones than saying "thank you" to the passengers as they disembarked.

Terrible flight attendant attitude. Average 3-star hotel employee has better hospitality skills. Business class seats are literally a joke. TAP executives should ride business class in other airlines to develop some rudimentary sense of what business class is.

Checked bG chstgr was extremely high. Over $120. It was s bsit and switch knowing an international passenger would have t9 check a bag.

First, communication was terrible. The gate on our ticket was not what was reflected on the airport screens and TAP personnel were not present at either gate to answer questions. The flight was delayed and there was no announcement. Also, there was an equipment swap to a smaller airframe which affected our level of comfort. The root of all these issues was as a lack of communication. With air travel in foreign countries already being a stressful affair, lack of communication needlessly raises the level of difficulty.

On time, politeness, food okay but entertneiment mediocre with only old movie and the so called new we’re 2 or 3…

Awful. I told them to cancel my return flight and they didn’t then charged me +$800 days before the flight for a biz class upgrade bid. When I called to confirm cancellation and get refund on buz class upgrade they said I had to go thru orbitz and it was too late. Scammers. Beware.

Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils. I'd originally booked to fly Business Class; those seats didn't look that great either.

Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils.

First time and I enjoyed the trip…. Will fly again soon 🔜

Delayed flight because other plane was occupying the gate for longer than expected. Once we boarded the plane had to wait 1 hour before taking off. We. Almost lost our connection flight and the baggage didn’t make it. We had to wait two days to receive our luggage. Hope they improve the timing or work with the airport to get better service.

I’m still missing my bags. I’m soo frustrated

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

I had an issue with the name on my ticket vs my passport name. I was very upset that the Iberia ticket clerk had no authorization to help me and I was left to fix it. It took 19 calls of persons promising to accomplish and not doing anything before I reached someone who helped me in 10 minutes. Two of them even hung up on me. I missed my original flight because of this. Terrible customer service.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Flight delayed Service could be better Iberia staff are not really friendly

Flight from Costa Rica to Madrid was excellent. Good food and service. The flight from Madrid to Brussels was very poor . No food , no entertainment, no usb … Total package was quite expensive so you should give same service on the second flight

business class food was pretty average otherwise it was a good experience

Flight from Madrid to Dakar had no onboard entertainment for a business class. Not even a single screen . That was disappointing. The WiFi only worked for the first 45 mins of the flight.

I paid to upgrade to Business Class. The queue to check in at the Business Class aisle was full of people without Business Class tickets, the fast-track immigration line was “closed” but the representative opened it up for his friends, regardless (there was a lot of fist-bumping), and the lounge was an absolute mess…..4 staff sitting playing with their phones while every table had dirty plates and glasses waiting to be cleared…..and the least said about the rude lady on the reception desk at the lounge , the better!

The delay was not communicated via text and the person who helped with check in also didn’t inform me about the delay. I ended up missing my connection and it was a waste of 5 hours. The crew didn’t mention there would be someone at the gate informing of if I would be rebooked and there was no signage. Overall a very poor experience. The British Airways app was also very buggy, and didn’t work. I will avoid flying with British Airways when possible.

Cancelled flight minutes before boarding. Rescheduled flight was two days later

The flight attendants were EXTREMELY personable and appreciated the service, lights going off after dinner (probably the norm, but I haven’t flown evening overnight flights in a while). Thank you!

Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.

A basic tea/ coffee and a snack could be provided especially for long distance flyers.

The food was pathetic. There wasn't much leg room and recline space for such a long flight. No tea/ coffee for a 2-3 hour connecting flight without purchasing! Really!?

We found the bag drop/ check-in proceedure at T5 unnecessarily complicated. We paid extra for seat selection in advance and were allocated worse seats at T5. We found the check-in person was not particularly helpful although the the staff at the gate were super good.

I was charged fees for check in bags at the airport by British Airways. It was supposed to be no charge but Kayak messed up my booking apparently and I had to pay for check in bags. I paid $175.

Flight delay and can’t much help passenger do the change connecting flight.

The seats in airbus from LA to London are uncomfortable. They are too narrow. I am a slim person but felt cramped. The way the seats are laid out really hinders privacy. You are forced to look at the person next to you which is awkward, Also the entertainment on the same leg was limited. The crew was excellent and attentive and the food was decent. The seats on London to Delhi leg were way better. The crew again was very attentive and polite.

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