Liked the flight was on time. Seats and leg room need major imptovement
Alaska prevented me from selecting a seat and was only assigned a seat at the gate. This gave me unnecessary anxiety prior to boarding. Several 15-minute delays (probably weather though no explanation was provided) eventually pushed departure back by one hour.
Gate agent was VERY efficient, even as his 2nd wasn't there. But... Great Landing! (I suspect he's done this before.)
For a 6 hour flight better snacks at least bag of chips should be offered all we got was connamon pretzels going and coming back nothing but maybe bc it’s an overnight.
Our flight was experience was great. The captain announced what to expect on the flight. The weather was stormy in Florida our destination and he explained we would be going thru some turbulence but all would be good. He took time to announce when we flew over notable areas of the country. Flight crew was good. The snacks need to step up. One Biscoff for a five hour flight on a $650.00 ticket is slack.
Sort flight, helpful staff. A special thank you for allowing me to board early, I'm almost ninety and I have problems lifting , was able to get done. Thank You
Boarding was well organized, seats comfortable & it was a very pleasant flight
Low cost, but I think I really wanted an aisle seat, and I could not easily get one. The return leg might be easier.
Trip from SNA to SFO and back was riddled with DELAYS.
Flight there was massively delayed but never updated on the app. Flight home was massively delayed but also never reported until after we arrived at the airport.
WiFi was a major problem and if it does not work on a 4 hour flight then that lowers the overall experience
The Airline Attendant found us in flight and moved us to seats in the front of economy due to the short time we would have to make our connecting flight. We really appreciated it.
Carmen was an absolute delight on the flight staff! Everyone was lovely and made it a very pleasant flight.
Internet connectivity still seems to be touchy on these flights, making it difficult to rely on it for getting work done.
Crew was absolutely fantastic and we’re so welcoming and friendly ❤️
Flight delayed four separate times. I’m now one hour hours late to landing.
The plane was an older model, so it wasn’t as comfortable as others. The flight attendants were not helpful during onboarding. It was a full flight so there was chaos finding space for baggage.
Awesome! On time flight, early arrival, and a complimentary upgrade!
Delta’s staff is unmatched. From the gate agents, to the pilots, to the flight attendants… all top of the industry.
Our flight from SFO to MSP was right on time on 11/15/2025. No delays. As we approached MSP at about 8 pm, we circled in the air until 8:40 pm so I don't call that efficient for MSP. I think the captain should announce the delay and why. (as if we all don't know that we are just circling around the area, slowing down, speeding up, slowing down.) Thank you. Marilyn Fischer
New Max 10, first class seats have been shrunk. End of a 20 hour journey, it was United not Lufthansa, just glad to get home
One of my checked luggage was damaged. Cracked on the top by the handle.
I have been flying united for a long time but now I’m done
Delayed - leaving, delayed getting to the gate at destination. What should have been a very easy flight and experience was not.
Better management of the boarding process. Is there any way you could forward all the window seats first? That's the Way Reno Air used to do it, and they had the fastest boarding in the industry!
This was an auto-rebook due to being delayed from an earlier UA connecting flight. The boarding was fine, but they sat me in a middle seat when my original booking was a window seat. Overall, the flight was fine as it still got me to my final destination.
Sitting in coach even in the larger leg space is extremely uncomfortable and the staff pay no attention.
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
Lost one piece of luggage even though I checked in 2.5 hours before the flight
Horrifying Almost 2 million miles. Bring your own food and drink. One coffee or drink every three hours. Have to order meals on app more than 24 hours ahead Tiny and dirty bathrooms
No food on 4.5 hour flight, wi-fi did not work. Terrible experience for a long haul flight.
Multiple delays and made us miss the connecting flight and lost our bags
Little communication with passengers after sitting over 1 hour for a maintenance issue Then we had to deplane- no crew communication Poor gate information after deplaned WiFi would not connect AT ALL
Flight attendant made the flight very enjoyable. He was courteous and gave great care to the passengers
Not good. Flight crew, was not friendly and just shoved stuff at us. Not the way I like to travel.
Aside from the little delay, overall was flight good. Made it safely. Thanks!
Over the course of 7 months of travel, I can count on my hand the number of times the flight has departed on time. Majority of the instances have been related to non-weather reasons. Would not recommend flying this Airline
The plane was spartan, the seats not that comfortable. It was like flying a super low budget airline. They charged for coffee!!! I have never, ever experienced that before.
I had no problems but the changing of planes that I was supposed to be on was confusing. Maybe it would be helpful to let people know your flight changed. Not everyone understands airports or how flying works.
Flight was delayed multiple times without giving any particular reason and the only thing that was communicated was that 'Aircraft is getting ready'. I was stuck at SFO airport for 15 hours and finally took Southwest Airlines flight back home to Dallas.
