Find Cheap Flights from San Jose Juan Santamaria Intl to Newark (SJO - EWR)

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Went smooth and without delays

Seat was very comfortable

No food to buy

old plane and configuration in business

Overall excellent, including boarding and crew and comfort. I love the headrests. I always take my own entertainment sonInhave no opinion about it.

No food on a 4 and a half hour flight.

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

That I reached my destination safely.

That in addition to paying for my flight, which was already a good chunk of change, I now have to pay for my checked luggage, though it was under weight, have to pay for my entertainment, have to pay for my food, so what the hell did I pay for when I booked my flight? I'm sure you'll say fluid, maintenance, salary, etc... But I don't buy it. And the seating space is reduced....so not comfortable, and more people per capita, equals more money. Left a bad taste in my mouth. UA will be on the bottom of my list for airlines to fly on.

Did not advise that the $30.00 Costa Rica exit fee was now included in the ticket price.

Asian chicken with slaw entree as good.

Hummus and crackers snack for $4 was not good. UA move to pay for food only is disappointing; information about the change not detailed in ticket information, so it came as a surprise. Switch to pay per view TV is pretty outrageous, especially when priced at cost of HDTV ($6). Unless you are using 42" L+W+D suitcases, the changes in luggage policy now force you to pay $25 per suitcase on an international flight. What, they expect you to travel abroad with only 2-3 changes of clothes? The price of the ticket was reasonable ($500), but you end up adding another $100 in luggage and food costs per person.

Great crew, also informed of any delay we presented or turbulence.

The space.

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

Boarding was quick

The flight attendants were almost never around. Beverages were only offered once and then one additional time for water only. The seats are beyond uncomfortable with a laughable amount of leg room. You needed to pay for the entertainment including the flight map! Nothing was provided (pillows, blankets) even though it was a red-eye, international flight. United has been the worst airline I have been on and I will stay away for future flights.

The tv and movie did not work

Attendents were funny

People slamming seats crowded, disrespectful, loud $55 baggage fre is robbery

Crew was very nice and polite. And fight was good.

With Spirit you pretty much know what to expect.