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Flight from San José Juan Santamaria Intl to Syracuse Hancock Intl
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When to book flights from San José to Hancock Intl

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Top tips for finding a cheap flight from SJO to Syracuse

  • Looking for a cheap flight? 25% of our users found flights on this route for $330 or less one-way and $561 or less round-trip.
  • High season is considered to be February, March and April. The cheapest month to fly is June.
  • Morning departure is around 109% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from San José to Syracuse

Top 5 airlines serving San José Juan Santamaria Intl to Syracuse Hancock Intl

Scores according to KAYAK customer reviews
JetBlueOverall score based on 19432 reviews
Airline reviews
Cons: "Wifi didnt work. We were told at start of boarding"
Read more about JetBlue
Cons: "Wifi didnt work. We were told at start of boarding"
Cons: "Security was ridiculous. Was there an hour early and missed flight. Then rescheduled flight was delayed over 3 hours! Employees were not very helpful or sympathetic to many customers!"
Pros: "An excellent crew makes the flight so much comfy."
Cons: "Everything was fine."
Pros: "Crew is nice, seat space is slightly larger than other airlines"
Cons: "This route (BOS-DCA and back) is ALWAYS delayed. This time it was 3 hours. I should have taken the train!"
Pros: "Nice crew, better planes than Spirit Airlines!!"
Cons: "Multiple delays & gate changes! Arrived 2 hours later than expected- not good for my ride home who had to wait so long!!"
Cons: "They need to solve problems better so people do not have to wait 3hour layover for there fight"
Cons: "Very bumpy flight, live TV was not working, pilot speed was not smooth."
Pros: "Good grew, smooth ride"
Cons: "Getting on the plane quicker. Poor weather so understandable"
Cons: "Changing the gate - should of been announced!"
Cons: "Checking in to the connection flight was horrible. The initial flight was delayed. Once we landed in Florida, customs was apparently backed up so far that we could not leave the plane. It ended up causing us to miss the flight. Jet Blue did provide a hotel and food voucher for the night."
Pros: "Crew amazing, seats comfortable, lots of leg room"
Cons: "Flight delayed"
Pros: "Nothing to like"
Cons: "After a 7 hr delay was announced i rebooked for the morning and had to stay at a hotel overnight. At my expense naturally."
Cons: "Landed half hours early and had to sit on the plane until there was an open gate. Really?????! Punished for being early! Give me a break"
Pros: "Food popcorn chips yummy."
Cons: "Lack of interaction with cabin crew."
Pros: "Seems roomier on jet blue flights than other airlines!!"
Cons: "Nothing, all went well and we landed early!"
Pros: "Nice trip. Courteous crew."
Cons: "Nothing. Thank you."
Pros: "Kept well informed of delay and expected departure time. Landed safely"
Cons: "Delay due to awaiting pilot and first officer"
Pros: "Jet Blue has always been a nice option."
Pros: "ilik all"
Pros: "Leg room was great and bathrooms were kept clean and well stocked"
Cons: "Delayed departures on all flights of my itinerary, outdated airplane, and cabin crew member, Chris, did not smile or acknowledge requests throughout flight."
Pros: "Reconnected a missed connection"
Cons: "A notice went out at 15mins before boarding that the plane had not left another city yet 1:45mins away. The agent, Kyle, in PIT told me not to worry about my connecting flight “that all flights were delayed.” That was a lie. My connecting flight to JFK went out on time and I missed it by 20-30mins. The “Just ask Me” desk, set me up with another’s flight to a different airport LAG. I’m sitting in the airport waiting to board a flight who’s door close at 11:15am and everyone is still sitting here at 11:05am."
Pros: "The seatback TVs never came on, they were all synced and played one channel the entire flights."
Pros: "Everything about once I got on the plane was great"
Cons: "My flight ended up being delayed 6 hours. Fine that happens, but what was particularly defeating was the fact that the 6+ hour delay was an accumulation of ongoing alerts of further delay. Had I just been told that it was be six hours, fine, I’d plan accordingly and take a nap, but because it was an hour or so increments of delay I was basically frozen by inaction and constantly having to adjust to another delay"
Pros: "The crew had a great personality and made the trip enjoyable"
Cons: "It was freezing cold on the plane"
Cons: "Delayed because of the snack delivery"
Pros: "They gave us a $75 voucher because of the delay"
Cons: "Flight was delayed three hours"
Cons: "Flight was late taking off, but not too bad."
Pros: "I flew JetBlue to and from Costa Rica, which included two connecting flights. All four of my flights boarded, took off and landed on time and in at least one instance, early! The staff are always great, free drinks and snacks, plus personal entertainment for all. One of my planes was brand spanking new - it was gorgeous and oh so comfy! I hope I only have to fly JetBlue going forward!"
Cons: "Nothing."
Pros: "Quality and price a great experience"
Pros: "Great airline. Lots of leg room and great snacks! Smooth take off and flight too!"
Cons: "Boarded 30 minutes later than expected. Also sat on plane for an hour and a half before takeoff because of technical difficulties. It was a late flight to begin with and now instead of getting in at 11 I got in at 1:30 am."
Pros: "while I did not partake my seat mate was using the internet to a play a game on his phone. He invited me to join so his use of the internet made the short flight ok."
Cons: "Was told the gate change 5 minutes before boarding."
Pros: "not any problems"
Cons: "Had to wait in long line to get ticket and check bag. Pre-board line was not open. Long security line. Almost missed my connecting flight."
Pros: "The ticket agent was extremely courteous and helpful. She did her best to get our party of six seats near one another. She even came and found me several minutes after I left her station to hand deliver boarding passes to me."
Cons: "The on-line checkin process was miserable. I spent over an hour and a half attempting to checkin. I received numerous "invalid document" errors. I was unable to check in all members of my party at the same time. I was unable to check in any of the minors in my party due to the fact that I could not check in more than one person at a time."
Cons: "TV didn't work"
Pros: "The people, the service, the flight, and the time."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "The crew seemed ok."
Cons: "It was very late. One runway was closed so that made it even later. We were to land at 7 and it was around 9."
Pros: "Nothing I got completely screwed out of my flight due to incompetence."
Cons: "I had to run literally through jfk just to get to the ticket counter 20 minutes before boarding. They oversold the flight and gave my seat away. So I had to sleep on an airport floor for 12 hours until they gave me another flight. The lady literally was yelling at me when I told her I had been waiting 30 minutes to get my boarding pass printed. The most incompetent airline I have ever flown with"
Pros: "Crew was good."
Cons: "We were told this was the planes first flight of the day, and it was delayed 45 minutes - for a 46 minute flight! Excuses announced were 'a technical issue' and 'security checks'. These things need to be addressed well BEFORE a planes first flight of the day!! Common on Jet Blue, overall not at all what I expected."
Pros: "The flight (once we finally left) was quick, per usual."
Cons: "We were supposed to depart at 10:55 PM and the plane didn't even leave the runway until 1:30 AM. There didn't seem to be any sort of concerning or legitimate reason for the several delays we had."
Pros: "Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip."
Cons: "Needless delays, poor communication"
Pros: "Our JetBlue experience is finally over."
Cons: "Didn't allow me to choose seats unless I'd pay extra. Seats reclined only about 1 inch. Some baggage was delivered to different places in baggage claim. Consistently disrespectful to our time. Choose Delta if you can! (Or at least American)"
Cons: "Late. Always late"
Pros: "Friendly staff"
Cons: "Boarded and waited on the tamarack for an hour to take off due to some mechanical problem. No beverage was offered during that time. Beverage and snack offer during the flight was limited and not as described in the airline magazine."
Pros: "The service and friendliness"
Cons: "Sat on the runway for an hour after we were supposed to take off."
Pros: "great airline!"
Pros: "Left 10 minutes early and arrived 30 minutes early"
Cons: "Seats, sandwich"
Pros: "Colaboración del personal"
Cons: "Atrasos"
Pros: "Crew was good, food was good, seats were great"
Cons: "Boarding was chaos"
Cons: "Old plane, I was in business class and no entertainment was offered and no screen was provided in the seats"
Pros: "Excelente atención todos fueron muy amables y atentos."
Pros: "The screens to watch movies are too small and not all of them were lowered to be able to watch at a closer distance."
Cons: "The"
Pros: "Yes"
Cons: "Be on time"
Pros: "The flight itself was fine."
Cons: "We had a three hour delay on our connection in San Salvador and the customer service surrounding this was extremely poor."
Pros: "Yes quick exclelente"
Pros: "Na"
Cons: "Na"
Cons: "The food."
Pros: "Served a snack and had usb charging in headrest."
Cons: "Seats very uncomfortable and crew more friendly with Spanish speaking people."
Pros: "Very professional and friendly crew, with easy check-in at the airport."
Pros: "Nice employees."
Cons: "Departure delayed."
Cons: "My lugares gota lost"
Pros: "to San Salvador was great. Great service, little time to evaluate."
Pros: "Good flight"
Pros: "Excelente servicio al cliente y desayuno"
Pros: "I loved every minute!"
Pros: "Christian the flight attendant was amazing!"
Pros: "Very smooth day at the airport and in travel. Thank you Avianca"
Pros: "We loved everything about the airline we have been traveling with Avianca for several years now and we love it , definitely no other airline has the quality of service and professionalism as Avianca does."
Pros: "no problems on flt"
Cons: "everything was fine"
Pros: "Everything was ok"
Cons: "There is not even a USB available..."
Pros: "Tasty little sandwiches, everything went smoothly."
Cons: "Lost our bags in Panama City even though we had a five hour layover."
Pros: "The flights wers on time"
Cons: "Flight delay in el salvador for 4H. Instead of food voucher we received airplane food tray."
Pros: "Excellent flight great flight attendants served alcoholic drinks with a delicious meals. I was greeted ny the crew when boarding and exiting the aircraft. Avianca was a wonderful experience."
Pros: "Bought hotel for us to stay the night."
Cons: "Miss booked our flight 30 passengers stuck overnight in San Salvador. Missed my connection to Pdx."
Pros: "Flight crew was lovely, I was surprised to learn we received lunch on such a short flight, and make sure you get to the terminal early as the shuttle you to the plane. I would definitely fly Avianca again!"
Pros: "Dame"
Cons: "uncomfortability of seats. all my flights they put me in the emergency exit which had no window and seats didn't recline. Food was terrible."
Pros: "It was good"
Cons: "they cancelled flight without giving us warning and we had to fly out following day on different airline"
Pros: "Nice on flight attention"
Pros: "Crew was super nice"
Cons: "No food .."
Cons: "There was a 45 min delay on the returning flight."
Pros: "Avianca is one ignore few airlines where you can still get a nice meal and even a drink at no additional charge. Airplanes are nice and modern and the staff is friendly"
Cons: "massive delay in the counter"
Pros: "Everything"
Cons: "To wait"
Pros: "Entertainment options"
Pros: "Staff was nice. Relatively comfortable, good movie selection"
Cons: "I'm vegetarian, only ham and cheese sandwich"
Pros: "Viajo mucho y Avianca es mi aerolinea preferida, las asistentes de vuelo mientras no sean de Costa Rica, son muy amables, las costarricenses son muy pedantes y groceras y las Colombianas las mejores, lindas, amables, pacientes."
Cons: "Bad customer service when dealing with the issue."
Pros: "We liked the duration of the flight. The people were great and the food was nice with several drinks."
Cons: "We liked everything."
Pros: "Friendly staff, nice snack, free checked baggage."
Pros: "My best experience so far"
Cons: "I was not informed of having to pay $150 extra for having a surfboard, very disapointing"
Pros: "Comfy, good film selection, friendly crew."
Cons: "My entertainment screen kept turning itself off and getting stuck."

Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase. An awful awful trip thanks to American Airlines.

Pros: "Turbulence Ear popping"
Pros: "Arrived 30 min early."
Cons: "Loading"
Pros: "The flight attendants were very sweet to my 16 month old son. The plane was clean and the flight was on time."
Cons: "The seats were not comfortable and I wish we received a bottle of water."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Cons: "No weather delay"
Pros: "I was cramped being a man of fair size. Which honestly quite made the flight even better."
Cons: "I can't think of a thing the crew could have done better. Top Notch!"
Pros: "Crew good. Seat cramped"
Cons: "Flight is always packed to capacity and seats are small. Uncomfortable. On the good side, we had a new plane with leather-like seats."
Pros: "So ridiculous airline didn’t though in costumer at all"
Cons: "Nathing"
Cons: "Bathroom broken. Broken plane. Stuck on runway with me bathroom and no food or drink for 2 hours before we took off."
Cons: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "The crew was friendly and the plane was comfortable and clean."
Pros: "The boarding was fast."
Cons: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Cons: "Flight was delayed for no apparent reason."
Pros: "The coffee was hot?"
Cons: "Communication was awful. Make flight attendant had less personality than a dusty brick. Idiot behind me was leaning on my seat so I couldn’t recline. It was just probably one of the worst experiences I’ve had flying."
Pros: "The crew were very nice and helpful!"
Cons: "Very cold temperature in the cabin both flights, could have been warmer. Wore hooded packable jacket and gloves and was still cold"
Pros: "We left a few minutes early"
Pros: "Love flying with AMERICAN AIRLINES."
Cons: "I ended up renting a car at my expense to drive the last 6 hours. AA didn't care, actually I think they were happy."
Pros: "Excellent"
Cons: "Aircraft issues, late on take off, a gate change, but the ticket against kept us informed"
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "The trip was easy and the time very good set!"
Pros: "Flight attendant was great; talkative, funny, entertaining."
Cons: "Inclement weather"
Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."
Pros: "The entertainment"
Cons: "Delays. Crew were rude. Down graded seats separated from spouse"
Pros: "At least they should give a can of the soda"
Cons: "The cookie"
Pros: "Got us home finally"
Cons: "Nothing"
Pros: "Flight was fast and comfortable."
Cons: "Food in general"
Pros: "Competent crew; flight arrived on time with my luggage."
Cons: "Plane was jammed full; so much so that even passengers like me, who paid to check one of my bags, still had to put my one carry-on under the seat in front of me instead of in an overhead compartment. I expected some legroom because I paid to check my bag. Unfortunately because of American Airlines I had next to no legroom. I'll be avoiding AA where possible on all of my future travels."
Pros: "Friendliness of gate staff"
Cons: "Nothing"
Pros: "The flight left on time. Pleasant crew."
Cons: "As usual, the seats for a 6'4" guy are not good."
Cons: "Delayed!!"
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Pros: "Comfortable flight"
Cons: "Connecting flight in London was confusing and lenghthy to travel to terminals"
Pros: "I took an aisle seat for more room Glad to be going home"
Cons: "Still not enough leg room"
Pros: "Same as above."
Pros: "Ease of check in"
Pros: "Not a full flight so plenty of room."
Pros: "CR is awesome"
Cons: "AA is screwing up with the flight times, bring them back"
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "On time"
Cons: "Lot of movement"
Cons: "Availability of on-board meals, I wasn’t able to purchase anything. Nothing available from the lunch menu even at the exact lunch time, in a +5h flight. Truly disappointed"
Pros: "Quick boarding, no delays."
Cons: "The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest."
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "Crew can be nicer"
Cons: "Food and crew"
Pros: "Really quick flight"
Cons: "Better landing"
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
Pros: "I didn't die."
Cons: "Bedlam at gate. Three overwhelmed employees trying to kick people off the plane. So many seats on this plane that there's no legroom, but also it makes the plane so heavy that it can't take off safely unless conditions are ideal. THIS IS A REAL THING THAT REALLY HAPPENED. We left 2.5 hours late due to "weather" (not because there are too many goddamn seats on the plane.) Then, before landing, we were asked to stay in our seats so people who are late for connections can get off first. Seems reasonable. THEY DIDN'T HAVE A GATE FOR US WHEN WE LANDED! The captain said 20 minutes til we can get a gate, but he'll try to get it sooner. He apparently didn't succeed, because it was 45 minutes (!!) before we got to the gate! As a result, 3 hours 15 minutes late. Officially this is "due to weather." Sure."
Pros: "Staff was VERY KIND and helpfull"
Cons: "They only had ONE warm food choice (mozzarella turkey sandwich) and none Gluten Free option. When traveling in a 5hour flight at 7am you expect to at least be able to pay for a decent breakfast..... wasn’t my chance or my 3kids. Very dissapointed"
Pros: "The cabin crew was very professional, efficient, and kind. The plane was in good condition and my seats were comfortable enough."
Cons: "The only food or entertainment offered besides a cookie or advertisement for the airline magazine had to be purchased despite the fact that it was an international plan more than 4 hours long."
Pros: "It got me to Houston, but that’s about it"
Cons: "First we boarded and the plane was cools and i am traveling with my mom who is 76 and a little frail, we ask for a blanket and the response was there no blankets in economy, with a condescending tone. Unnecessary and mean"
Cons: "The website doesn’t specify that the last row has no recline!"
Cons: "Checked baggage fees!!"
Pros: "Quick flight, faster than schedule. Flight attendant was good."
Cons: "Absolutely no leg room or arm space in the seats on US express jets. If the flight were longer than an hour it would make for an absolutely miserable experience."
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "Crew was nice, plane seemed newer"
Cons: "No charging ports, seat tray broken and held in place with medical tape."
Pros: "Nothing"
Cons: "Taxied for 45 minutes, got on runway then determined we were low on fuel. Back to gate, refuel, two hour delay"
Pros: "The check-in staff were very friendly and helpful."
Cons: "I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home."
Pros: "I enjoyed the crew and the service... Top notch"
Cons: "No tv on plain no free wifi like it was advertised"
Pros: "Short flight"
Cons: "Landing was not smooth"
Pros: "It was a great flight over all but it was very cold inside the plane"
Cons: "Immigration lines at the IAH airport was long and security clearance line was even longer."
Cons: "When I had originally bought tickets our seats were booked together. Upon checking in had to buy two seats together for an extra cost of $50+. Ridiculous"
Cons: "Gate attendant went out of her way to assist us as a family! Thank you!"
Cons: "Everything good"
Cons: "Somewhat condescending comment from one of the flight attendants when I asked if they had a blanket. She said oh no, we haven't had them for ten years! I wanted to say -- must be just on the larger flights then- as I had just gotten off a United flight from Honolulu to Chicago where there weee plenty of blankets. I just smiled and said ok."
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Flight kept being delayed"
Pros: "Sleeping"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Pros: "Nice"
Pros: "Absolutely nothing."
Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."
Pros: "It got me to my destination."
Cons: "The service, entertainment, boarding, comfort, and crew haven't changed at all ever since I've flown with united. The crew just seemed to be there to get their pay checks not serve the customers."
Cons: "Having to pay $7.99 for entertainment is ridiculous, especially on an international flight. Just one more way to gouge customers. Especially as a 1K flyer, having to pay for entertainment is just a slap in the face."
Pros: "I've taken a number of airlines, but none as bad as United. I get bad weather, I wouldn't want to go up in a plane in a thunderstorm regardless of the circumstances....but I spent almost a day getting to my destination that should of only taken9 hours tops. Delay upon delay, arriving right when my next flight was leaving. Very rude staff, I saw an attendant yell at a mom and daughter like she was their mom. Non-apologetic to anyone. Their goal is to shove you in the plane and shove you out. Are they safe airline? Yes, they will get you to where you need to be...but not before they make your life hell. I don't normally do reviews on anything, but United still has me frustrated even a week later. I almost forgot, they did give $20 to eat. Do you know how expensive airport food is?"
Pros: "The customer service was very professional and collaborative."
Cons: "I had an annoying passenger next to me who was drunk fell asleep on my shoulder. Plane left 2.5 hrs late."
Pros: "I liked the fact these flights were all on time"
Cons: "Too cramped, in smaller planes seats don't recline, which is difficult for me. HAd one crew member training another on flight, which is ok I guess, but u could tell the trainer was tough on her, felt bad for the trainee but she handled herself well."
Cons: "no free internet"
Pros: "Muy buen servicio"
Pros: "This plane was smaller so I got to sit by myself so it was more comfortable for me"
Cons: "Lack of drinks/ comp snacks"
Cons: "old plane and configuration in business"
Cons: "Flight was delayed 2 1/2 hours."
Cons: "The flight was delayed in landing. I paid to watch tv which should be free on international flights... It use to be and they kept making PA announcements the entire flight. It was very very disruptive."
Cons: "My flight was canceled. I was put on standby for a booked flight. Instead of working with me to actually get a flight they kept wanting to put me on standby for booked flights. After talking with four reps I finally was able to speak with someone who was willing to help. Due to the lack of customer service and 6 hours of searching for someone who was willing to put in some effort, I am not sure I will fly United in the future. I had 48 hrs with my family and spent 24hrs traveling/waiting for a solution."
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Cons: "The seats were incredibly uncomfortable and cramped. There was no option for on flight entertainment (despite it being an international flight). Probably would never fly United internationally again."
Pros: "The crew was excellent"
Cons: "The flight got delay because of that I had problems at customs and immigration"
Cons: "Well, my suitcase was placed in plastic bag because of tear, when arrived at final destination, bag was gone and missing things in my suitcase!!! Like a brand new $100 cell phone charging system"
Cons: "Seats uncomfortable don’t recline, tiny tray table, no tv, no wifi, coldest flight ever been on. No blankets even for sale."
Pros: "Crew was very nice."
Cons: "Seats don't recline, so a bit uncomfortable."
Pros: "Nothing"
Cons: "Everything. Rude personnel, flight delayed 5 hrs, minimal help from customer service. The worst possible experience to start a Disney vacation for my little daughter. Supposed to arrive in Orlando 8pm, arrived 2:15am."
Cons: "Not enough leg room. No entertainment. Nothing but complimentary water and ice"
Pros: "Friendly Crew. Front extra room seats were great"
Cons: "Free bottled water would be nice touch"
Pros: "Quick flight. Decent seat"
Cons: "I paid almost $80 for a carryon and most of the other guests did not get questioned or charged. That price is ridiculous and I’m not sure I’ll choose Frontier ever again"
Pros: "Crew was ok. Seats are reasonable for short flights. I wouldn’t want to sit in it on a cross country flight as there is no way to adjust them & they are formed plastic & would be hard after a while."
Cons: "Offer free coffee as most airlines do. I couldn’t believe they charged $2.99 for a paper cup of coffee."
Pros: "Nothing"
Cons: "First flight of the day delayed with no notice Horrible Customer service Frontier is the worst!"
Pros: "Friendly service"
Cons: "Non reclining seats"
Pros: "Flight was on time, got my seat assignment on arrival and scored an exit row seat. Perfect choice for a "shuttle" flight from COS to PHX."
Pros: "Crew seemed nice, plane appeared clean"
Cons: "Long delay to take off with no explanation, searts don’t recline, food and drink all cost additional, no options for entertainment on a 1.5 hr flt... seems like we pay the same amount for airfare, but get less in service."
Pros: "The crew on the plane were great."
Cons: "They were very busy and appeared to be boarding too many flights all within a short time frame. I waited in a line that I didn’t find out was “made up” until I got to the front. Ran all the way to my gate (73) and got there one minute before doors close to a woman on the phone who then left the desk without a word. Eventually I was made aware that nobody had boarded yet and they were running late- it just wasn’t posted and I didn’t receive and updates. Also they should offer complimentary snacks and not have to pay extra."
Pros: "The flight was nice and comfortable I haven't been on a plane since 2005 so I'm happy!!!! Thanks"
Cons: "Prices of snacks are to expensive maybe some real food like pizza, hot dogs etc....... And the charge for luggage is ridiculous $45 is alot for one bag even more if you have two or three bags whether it's carry on or the other it's still $45 and that's to much. Thanks!!!!!"
Pros: "Quick boarding, but I think it was just so that they we not fined by the FAA"
Cons: "My flight was delayed over FOUR HOURS! My flight was supposed to take off at 2:53 pm and we didn’t leave SFO until 6:39 pm! I received a text message at 9 am telling me that the flight was delayed until 4:05 pm....okay, no problem, I had not left for the airport yet, so no biggie. At 10:48 am, I received another text that the flight was delayed until 3:35 pm...still not a problem. A couple of minutes later, another text. My flight is now on time. Still no problem, because I usually add in 30 minutes in case Murphy of Murphy’s law shows up and throws a wrench into things. I get to the airport with plenty of time to spare & clear security... then get a new text notification at 2:08 saying that the flight is delayed for FOUR HOURS!!! Are you kidding me? On top of that, the customer service representatives made an announcement that there was a maintenance problem with the original airplane and a new one was enroute to take up the slack. They said this as a statement and offered no apologies or sorry for the inconvenience. They stayed at the check in desk for an hour, and then left and didn’t come bac until 20 minutes before the plane arrived at the gate. I will NEVER fly this airline again!"
Pros: "Nothing"
Cons: "What was suppose to be a 5 1/2 hr flight with a 45 min layover in Indianapolis turned out to be 13 hrs due to several aircraft maintenance issues including cracked cockpit window, flat tire, damaged cargo hold and an arragent crew. Supposed to land in Orlando at 6 pm arrived at midnight. Should have read Frontiers reviews before I booked on them, never again."
Pros: "Once in air it was uneventful"
Pros: "Seats"
Cons: "Paying for water"
Cons: "No seat room! No reclining seats! So very uncomfortable!"
Pros: "The pilot was awesome. She had a smooth flight and smooth landing."
Pros: "The flight to and from LA were good. I have a problem with the airlines policies. I wont fly them again"
Cons: "The flight to and from LA were good. I have a problem with the airlines policies. I wont fly them again. I'm disgusted with my home town airline. You pay for the flight, oh and surprise!, you pay for a seat, pay for luggage, for on the plane as well as check in luggage, drinks, food. It's pathetic!"
Pros: "Reasonable prices"
Cons: "Very upset that we had to pay for our check-in luggage, the plane was freezing, seating is tight, no tv, and you had to pay for snacks & drinks. It was the worst experience and will never fly again on Frontier Airlines."
Pros: "Not much. They're best at charging for everything. $3 for a soda on a credit card only?"
Cons: "My John Deere lawn tractor rides better than the seats on an Airbus319"
Pros: "Waited over 45 mins to check my bag almost missed my flight and I pre checked in. Very Disappointed with no drink or food not good I won't be flying Froniter anytime soon"
Cons: "The crew was very nice"
Pros: "Help in making reservation change."
Cons: "Having to pay for different seats. Inefficient lines at airport."
Pros: "The check in Gal was great."
Cons: "Everything else."
Cons: "Mass confusion on correct gate, boards in airport incorrect. Frontier had to change brakes on plane which resulted in over an hour delay. I appreciate safety but they cant arrange a better majntenance program at their main hub? Reading lights above me did not work for the second time on this trp. Sat in the dark in a plastic bucket seat. Awful. I never want to fly frontier again."
Pros: "They have taken out the seats and replaced them with "skinny" seats. 2 inches less legroom but they can cram 5 more people on their jets! No service, no smiles, no entertainment, From now on ... I say NO WAY am I getting on another Frontier flight! Remember when air travel was fun and exciting!"
Cons: "This company has forgotten what they sell! I would have more room, more entertainment and a better ride on a bus. God help us all, but before he does I'm flying United. They at least smile!"
Cons: "Significant delays and poor communication with customers about those delays."
Pros: "Great price. Great airline. (Frontier)"
Cons: "Nothing."
Cons: "I was notified about our flight delay this morning - at least six hours before boarding. There was no explanation of why, which doesn't always happen, but odd that alternate arrangements couldn't be made during that time. When it came to the planned boarding time, there was no update. The city name was removed from the board and a new one added. Still no update. We started boarding about 20 minutes after the delayed *departure* time. Passengers from the next listed flight kept shuffling in line, based on the confusion of the destination update displayed. It was a mess. Saving money on flights was not worth this hassle. Beyond the flight itself, here are some other gems of the experience: *upon arriving at the airport, at least half of the kiosks weren't working. There were hundreds of people in line, and five counters staffed. *when we arrived on our previous flight, we were early! However, there was a plane at our gate...and it had mechanical problems. We sat on the runway for at least half an hour."
Pros: "I have to say the employees do provide the best customer service they can. Everyone was very nice, and I was offered vouchers to appease me."
Cons: "My return flight was canceled about a week before. The alternative I was offered was no good, so I had to rebook on another airline for a lot of money. The outgoing flight was delayed by 3 hours. Won't be booking with Frontier again unless I have lots of flexibility in terms of time."
Pros: "N/A"
Cons: "My luggage was lost and from the airport to corporate I was put to work while on vacation to find my luggage they lost. Plus I did not receive it till one day before my vacation was over."
Pros: "Boarding was very organized as well as departure. Comfort: seats are fairly comfortable -wish they reclined somewhat. Crew: friendly and courteous."
Pros: "Boarded quickly and on time/early, comfortable seats (3A, prepaid), no one sitting in the middle seat, plenty of space for carry-on and personal item (backpack). Direct flight from LAX to CVG (redeye) so the time went by fast. The price was amazingly low and actually dropped $5 between booking and buying my seat so they gave me the new even lower price. Unbelievable. Picked up my boarding pass at the airport, attendant was very friendly."
Cons: "Gate number was different from what was just printed on my boarding pass but I had read online that that happens so I was looking for it, no big deal since all budget gates in the same small area of the terminal."
Cons: "Having to pay for carry on bags"
Cons: "Unexplained hour delay in departure, then an hour sitting waiting for a gate in Denver. Made us miss the last bus out so had to pay an expensive Uber. After bag fees and Uber costs, it cost more than United."
Pros: "Nothing!!"
Cons: "Everything."
Pros: "Best pricing? Not true! Had to pay for seats, airline extorted $60 for carry on. Will not use kayak again"
Pros: "Nothing"
Cons: "I arrived at Austin airport one hour before my flight and no one was at the Frontier counter to help with a boarding pass and check my bag in. I had no choice but to miss my flight and they wouldn't give me a refund and basically told me it was my fault because I didn't arrive two hours prior to boarding? The Lady at the Delta counter told me no one had been at the Frontier counter for over an hour! So I recommend anyone spend the extra money and avoid this airline like the plague. Terrible terrible terrible!"
Cons: "There was only 1 agent at the gate, they were looking for volunteers to give up their seat. I got in line with 3 others, but he was the only one to take tickets as the boading process was under way so there was nobody else at the desk for our questions about when the next flight was, what was the compensation etc. Very disorganized. Their offer to give up your seat was a joke. No flights available for 2 days. JOKE"
Pros: "The staff and crew were very professional"
Cons: "No dislikes. We were delayed taking off but such is life on a red eye flight."
Cons: "Charging $45 for my carry on was a bit much. I told the lady your website that I booked from said my carry-on may be subject to additional charge, you should say we will charge ! because you charged me for a bookbag!!! They charge for seats too."
Pros: "the seats were very close together. the person next to me had body odor."
Cons: "It wasn't the flight although it very tight quarters. Also had to pay more for carry on baggage and also had to pay for the check in baggage therefore, I had to pay $85. more than I expected. I wanted to rent a car. I had never rented a car before. Expedia rented my car at 10 am and I didn't get to Orlando until 11 pm. They had already rented my car, so they charged for a bigger car. The ol bate and switch. I was in a pickle, so instead of paying $57. I had to pay $238. Therefore my inexpensive trip sure was very expensive."
Cons: "Same as above - HIDDEN COSTS FOR EVERYTHING!"
Pros: "Price"
Cons: "Seats small & don't recline. That's Ok from NJ to Fla, but I'd not like it for a longer flight."
Pros: "The crew was great. No issues getting on board and we arrived on time. No issues with the flight."
Pros: "Round trip to Miami for $50! Smooth flight, no issues."
Cons: "Charged me $30 to check my carry on bag on the return flight, when it could have fit easily into the overhead bin."
Pros: "Nothing"
Cons: "The service. No notification of cancellation."

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San José - Syracuse Flights


San José (SJO)Costa Rica


Syracuse (SYR)United States

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Syracuse - San José

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