Great service and food!
I didn't like sitting in the middle cause it was hard to sleep and go to bathroom
Excellent staff and organized service. Entertainment syst m standard but worked well without problems.
Food was just OK
The crew was great. It was only a short flight, so we only got a c0okie, but what a cookie!! Big and soft and super tasty. And the coffee was quite good. Germany has never been known for its superb coffee, but this coffee was very good. None of that fakey airline taste to it at all. Could easily be the gourmet coffee you'd serve at home. You DO serve gourmet coffee at home, right? And water and juice and then more water and more juice, all served up by very nice people--not just good service personnel, good people. Baggage pickup was quick and smooth--I travel with my cat, so pickup can be rocky. Nothing to it here.
I liked everything, so am leaving this box completely blank. Completely, I tell you!! Stop reading this!!
Efficient, on time and many updates to our email address. Fabulous customer service.
Delayed take off and waited for the bridgr
Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line.
Almost everything besides the staff on the plane
Everyone was really nice and responsive.
Seats are a little older. Not as comfortable as other flights. But not bad.
Check-in agent was very pleasant even through having to deal with a number of cancelled flights.
Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport.
Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great.
arrived on time
Coffee/tea was not free
First time we upgraded to Business Class. It was fabulous compared to the cattle car we usually fine in/
3 hour delay
I like the flight left on time
There were no self check in kiosk, only 3 people working to serve 50 took over and hour
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|Flights Arrive in||Amman Queen Alia International|
|Flights Depart from||San Jose|
|Airlines||Lufthansa, Delta, British Airways|