Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 30% drop in price.|
|March||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$334||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 54m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($57) and Frontier ($62), and the lowest round-trip tickets have been found on Spirit Airlines ($121) and Multiple Airlines ($135).
From Santa Ana to Boston, Monday is the cheapest day to fly on average and Friday is the most expensive. Flying from Boston back to Santa Ana , the best deals are generally found on Saturday, with Thursday being the most expensive.
When flying out of Santa Ana you will be using Santa Ana J. Wayne/Orange Cnty, often referred to as Santa Ana Airport. You will be landing at Boston Logan Intl, also known as Boston Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Santa Ana to Boston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston from Santa Ana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Boston with an airline and back to Santa Ana with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston from Santa Ana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "great flight , on time, great service"
Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."
Pros: "No food or entertainment on short flight"
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "No complaints! I had a perfect diet coke and pretzels while I watched tv."
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."
Pros: "We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight."
Cons: "The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport."
Pros: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Cons: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "They offered water and snacks It was quick"
Pros: "Entertainment good. Service good."
Cons: "Disembark a disaster with broken jetway"
Pros: "Crew was friendly."
Cons: "Seats are uncomfortable. Very little legroom."
Pros: "Delayed flight so water and snacks distributed before the flight"
Cons: "No issues"
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."
Pros: "Great stewardesses, good food"
Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"
Pros: "Friendly crew, ok seats"
Cons: "Was not possible to even request a coffee"
Cons: "All good"
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Pros: "Satellite TV on this flight was perfect! I got to watch a football game live that I really wanted to watch, but conflicted with this flight. It was great! The leg room was good and the seat was comfortable on this short flight. The lighting was appropriate for an 8pm-12am flight. Crew was nice"
Cons: "nothing to note here on this one."
Pros: "Good movies"
Cons: "Im 6'2. My knees still are hurting due to the horrible leg room"
Cons: "Same as above"
Pros: "I like the fact that I was able to get on this"
Cons: "Delta is completely messed up. My luggage was supposed to travel with me to Boston. But it didn't. Delta waisted my time. Horrible customer su"
Pros: "Crew was friendly and apologetic"
Cons: "The AC did not work and we had to get off and hang out in the jetway for probably 45 minutes. Nightmare."
Cons: "Family of 6 with 3 minors. Could not sit any of us together."
Cons: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."
Cons: "Too cramped for a flight more than 90 mins - even in the "comfort+" section. This plane configuration is fine for much shorter flight routes"
Pros: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Cons: "Video system on plane had too many commercials."
Pros: "Great flight"
Pros: "I got rerouted to make it to destination on time (almost)"
Cons: "I received a notification my original flight was delayed and the option proposed was so tight I could not even make it to the airport even if I was 20 minutes away. I would have loved to see all my options right after this text alert."
Pros: "Nothing really."
Cons: "Arrived at airport at 08:00a for 09:10a flight. Delay for weather, then crew rest, then cancelled ~6 hours later. All while sitting in the airport like a dope. Put on a flight with overnight in LGA, but they could not tell us if a voucher would be provided. Usual story since the govt does not mandate the airlines do better. Was not advised to try standby on other later flights, which worked. Finally landing in BOS, we sat for 45+ min waiting for a third person to flag the plan to the gate. Understand why, but really annoying after such a long day full of delays. Felt many areas could have been handled better. Each person individually tried, but in aggregate it was a mess."
Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "Very enjoyable trip."
Cons: "no food. no entertainment"
Pros: "Fast boarding the plane! Great snacks! Great flight attendants."
Cons: "We sat in the plan for 45 minutes before taking off and arrived 20 minutes late."
Cons: "This flight never happened bc they didn't have a captain for the plane. Not a delay - not maintenance issues - just didn't have a captain so sorry your flight is cancelled. Ridiculous"
Pros: "Staff at the podium kept everyone updated. I was given a free glass of wine."
Cons: "Our plane was delayed coming in to Santa Ana. I had to reschedule my flight from SLC to my final destination because my flight going into SLC from Santa Ana was scheduled to be extremely late. It was a disaster!"
Pros: "Seat assignment very comfortable!!!"
Pros: "Great customer service"
Pros: "On time departure, friendly staff, nice free snack. Overall good experience."
Pros: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Cons: "I don't have any negative feelings"
Pros: "Nice crew, comfy seats, easy flight"
Cons: "ages they don’t came"
Pros: "Amazing Crew"
Pros: "Food was better than expected, entertainment options were good."
Cons: "If all airlines would just board the people at the back of the plane first, it would go a lot faster."
Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "The flight attendants were helpful and friendly. Short flight, so seats were good."
Cons: "Food options are generally not good on American Airlines flights. This has been a beef of mine."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."
Cons: "Everything else was fine."
Pros: "What I absolutely adored is that I left my phone in Philly, and the gate agents put it on the next flight up to Boston. I picked it up from American Luggage Services in Boston the next day. Priceless!"
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "Was able to switch to a different flight as a standby"
Cons: "The 7:00 flight was delayed for an hour and then delayed for another 2. Meanwhile, the 8:00 flight was called for boarding. It was very frustrating. Those of us who got in line quickly were able to fly standby on the 8:00 flight. I felt the airline did not treat us honestly. I believe the reasons for the delays were known long before the delays were communicated to passengers. (For example, there was a new delay announcement at 8:00 for a flight scheduled to leave at 7:58). Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. Rent a car or reschedule for the next day.)"
Cons: "Booked Brittish Air. Got switched to American. Have flown both in the past & would NOT have chosen American. Now, we will not choose Brittish Air either, as we can't be sure we are really going to get the high quality of Brittish air or substandard American Airlines."
Cons: "When we got off the plane in LA from Sydney they told us our flight to Boston was cancelled, and the next avail option home was in 12 hours. We spent two hours with them and on the phone trying to work out different options to get home sooner, when they brought the flight back again, cancelled it again and then eventually brought it back. The customer service agent on the phone said the flight was on, while the agent on the ground said it was cancelled. They were all confused. Caused an unnecessary amount of stress and work. Would make me think twice about ever flying with American again"
Pros: "Crew were very helpful and responsive. Request for extra water/drink met quickly. Entertainment options functional but limited."
Cons: "Exchange students returning home to France were more interested in sitting with their friends than sitting in their assigned seats. As a result, our (2) originally selected, opposing seats on the aisle were not available without a fight--which we declined to enter into--and settled instead for an aisle seat and an adjacent center seat."
Cons: "Connecting flight between LAX-PHX and PHX-STL cut it pretty close. I had to run across the airport at PHX which is a little hard considering how big the airport is."
Cons: "Pandamonium boarding process. If you're traveling with elderly, you need to pay for priority boarding to help them get on the plane at a pace they can sustain. There was a bad sewage smell on the plane. No in-flight entertainment, not even music. Very unfriendly gate agents; won't even acknowledge your alive as they take your boarding pass. I hate flying American Airlines. Flying is lousy these days. American takes it to a new level."
Cons: "A very rude flight attendant. I think her name is Anna. Very unpleasant, should not be employed in service or hospitality industry."
Pros: "nice people"
Cons: "cramped seats, lousy snacks"
Cons: "I was very uncomfortable. My seat would not recline at all & I was seated to a very large man that"
Cons: "Flight was on Tarmac for an extended period of time without any explanation from the crew. The baggage claim was disorganized and took a long time to get luggage."
Pros: "Low price"
Cons: "My seat had a broken entertainment console. Flight crew was indifferent and would not collect my trash (drink cup, purchased food box) for almost two hours. the purchased food, vege chips and hummus, was skimpy and outrageously priced. I feel their attitude toward me was the same as a passenger gets on the average subway car."
Cons: "Everything was great"
Pros: "The crew on board were incredibly kind and sweet"
Cons: "The crew at the gate seemed a bit short and flustered. The gate area was chaotic and crowded. Not a good way to go into a red eye flight."
Pros: "Nothing, absolutely nothing...this was a disgusting experience"
Cons: "Absolutely the worst flying experience of my entire life, it is dispicable that American Airlines can get away with treating humans like this. They never got me home, and refused to refund my for my trip..absolutely dispicable, I am never flying AA again and I am NEVER using KAYAK again for doing business with such a revolting company, this is the last dollar of mine either one will ever see!"
Pros: "Business Class seat"
Cons: "People using forward lavs"
Cons: "Packed light with no toiletries in our carry on to avoid having to go to baggage claim. They announced anyone in groups 3 or 4 had to check their bags. We checked our bag, boarded the plane, and there was PLENTY of overhead space. Wasted 35 minutes at baggage claim."
Pros: "Arranging wheelchair for my husband in Boston. Changing from row 23 to row 7 for easier access. Pleasant personnel."
Cons: "Uncomfortable seats, esp. the backs. The delays, which got us in over an hour late."
Pros: "Rough landing"
Pros: "The crew was excellent and the process was quick."
Cons: "I didn't like the fact that the flight was supposed to be an 1 hr and ended up being 2 hours & 20 min"
Cons: "Not their fault, but stuck on plane in NY because boston was having weather. Just felt like we could have been informed sooner than we were."
Pros: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Cons: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."
Pros: "A breakfast offering at any time would be great."
Cons: "Too many people getting on at same time."
Pros: "Awesome crew, great food, landed early!"
Cons: "No personal entertainment centers for individual passengers."
Pros: "comfortable plane, outlets"
Cons: "major delays, got incorrect information from gate attendants several times."
Pros: "I liked that it was on time"
Cons: "I didnt like that the flight attendant didnt give me cookies but he did give cookies to the people beside me. I felt excluded"
Pros: "The new Airbus A321T is so roomy and comfortable. You feel as if you have your own room, not just a seat."
Cons: "Wish it had been a longer flight! It was perfect in every way."
Cons: "Have they made the seats shorter and narrower? I op t ed for exit and extended legroom seating and I still felt cramped and constrained."
Cons: "Cabin pressure - my ears hurt so bad, I was crying. Did not experience that on the United flight down."
Pros: "Flight was easy. Attendants were OK"
Cons: "No funeral clothes.Daily medication lost.SO MAD"
Pros: "Assigned seating"
Cons: "Crew was salty"
Pros: "Having had a rough day of 10 hours of travel, arrived at Ticket booth to check in when I DROPPED MY HOT SOUP!! Mr. SAM B Told me not to worry, have a seat and proceeded to buy me another cup of soup and gave me a GIANT hug!! It's an understatement to say he surpassed my service expectations! he should be commended. This random act of service and kindness was witnessed by many other passengers. I"
Pros: "Boston is beutifull and cool in summer."
Cons: "Charlotte airport is way to small and smells bad. Very crowded. Distance between seats on tha plane is too small. Killing my knees."
Pros: "Standard flight"
Cons: "1 hour delay with everyone in the plane. They claimed the mechanics were waiting for a "piece". Shouldnt they check the plane before the people get on board?"
Cons: "My flight was delayed due to error at the airport"
Pros: "Fast and simple. Polite personnel."
Cons: "No cranapple juice"
Pros: "It got me there in good time once it was in the air."
Cons: "The flight departed about an hour an a half late, no fault of the airline I suppose. But there was some turbulence on a part of the trip. The flight attendendants were given the nod to start serving but by the time they got up the flight was on its glide path down. So we had the whole wait time and flight with no refreshments."
Pros: "Brand new plane, friendly and helpful staff. Smooth ride & short flight time"
Pros: "Overall flight was good."
Cons: "AA needs to look at boarding differently. JetBlue has the best boarding structure."
Pros: "amazing crew, very clean"
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Pros: "It was a regular nothing different flight then what was expected."
Cons: "Need to develop the entertainment system to become at least minimumuly adequate. I have learned to treat these flights as buses in the air."
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Cons: "It began going downhill at the United Lounge, where I put two chairs together to get a little sleep since my flight was scheduled to leave at 12:30am. I was summarily woken up and told that it wasn't appropriate to sleep in a lounge. I complained at the front-desk (politely) and was told ... "This is a lounge". Oh and yes, the Wifi wouldn't connect and the food was stale ... so I left, and found a very nice sofa in the concourse. On the flight, service was non-existent, whoever was in the galley was clattering things about, despite the fact that this is a short red-eye flight ... the coffee was awful. The steward forgot to give me my coat and I had to ask twice AFTER we landed and were leaving the plane to get it. By contrast, Lufthansa has daybeds and a special quiet area to snooze, and offer pillows and blankets. Clearly, the Germans are louche compared to Americans."
Pros: "i hated the expirience i would request a refund they charged me 250 $ for a 1 hour flight and got me there after 5 hours"
Cons: "i hated the experience i would request a refund they charged me 250 $ for a 1 hour flight and got me there after 5 hours"
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "A competent cross country flight."
Cons: "Very cramped. Having 2 aisles did help."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Cons: "All of the restaurants in the airport have changed to this "high-end" bistros. No fast food anywhere except the premade wraps and stuff at the kiosks. If you need food fast don't try to sit down and eat. My sandwich took 30 minutes to come out. Food was ok."
Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Pros: "Movie deal was enjoyable. But a tough week for the friendly skies!"
Cons: "Mechanical caused me to miss my connection. Exterior of 777 had paint peeling off the fuselage, which is a bad sign. Plane needs an overhaul"
Cons: "Uncomfortable seats, inefficient food service and pricey, and entertainment is a rip off."
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "not a damn thing"
Cons: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Cons: "Great employees!"
Pros: "Dependable, fast, clean"
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Pros: "The crew was great. The flight was better than the outgoing leg because of the different aircraft and the crew."
Cons: "The seats were too tight as usual. Too many people for a small space."
Pros: "a complete circus~! Reservations were messed up by someone and caused me to miss my direct flight. Overbooked."
Cons: "I am very sick man. Airline was supposed to have wheelchair waiting for me. They didn't at departure or arrival. I almost missed my flight waiting for it so I just walked. Which almost killed me. I have doctors appointment tomorrow. Very awful airline"
Pros: "There was not one glimpse of positive in this experience."
Cons: "Upon arrival to Newark there was no gate agent available to check in with for the first two hours of the delay. In the air there was no food or drink service. The plane loaded at 1230 but did not push back from the gate for almost another hour. Upon arrival in Boston we spent near another hour on the tarmack waiting for a gate free up with very little comunication. I got to Boston 5 hours after I had intended to with no ability to give my rid from the airport any info for when I would be getting off the plane. The whole time dance moms rotated between a different show but must have come on 3 times with no ability to shut the screen off and take a nap. No compensation was offered in any way."
Pros: "Good flight arrived early and upgrade available"
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Pros: "Someone stole my seat and asked me to sit in theirs, but ended up being a window seat!"
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "Thank You. Everything was great!"
Cons: "I feel bad for marking Food and Entertainment as poor; however, they were really both "not applicable". Please add another column. I'm sure the review will look much better :-)"
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Pros: "This was a 4 hour flight. A TV would have been nice."
Pros: "United airlines reasonable rates And sevices"
Cons: "The delays was awful I'm disabled wasn't offered no assistant to get from one terminal to the next because your flight delays we waited 3hours to go from Chicago to Boston then get on plane and wasn't offered but a swallow of soda that was poured out of a twelve ounce can split between three customers And I'm diabetic my sugar was low because the unexpected delay So that made a perfectly good trip awful"
Pros: "Space was cramped, crew inattentive, coffee was undrinkable and tv would not turn off or play movies."
Cons: "See above. Will try to avoid United in the future."
Cons: "Our flight to San Francisco was canceled"
Pros: "Free direct TV was a bonus. We appreciated the extra space in the United plus seating (which does cost quite a bit extra)."
Cons: "Seats were very uncomfortable. Good choices were VERY limited in United Bistro. No good options for people that are sensitive to spicy foods."
Pros: "Thank you."
Pros: "Flight was on time."
Cons: "Baggage was not assigned a carrousel. After asking where it will show up, I received a verbal carrousel assignment. Almost a hour after landing, no baggage showed up. We finally found it at the unclaimed baggage."
Pros: "The staff were extremely nice"
Cons: "In front of the exit row so weren't able to recline seats"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Pros: "The cabin and crew were very nice up in 1st class. The food and drinks were served on time and in a timely manner"
Cons: "Plane was delayed numerous times before it was allowed to take off. I ended up being late by 2 hours."
Pros: "Flight was on time, crew was great."
Cons: "The temperature was uncomfortable, air was hot, not cool. Thought the plane had a wifi sticker on the outside of the plane the plane didn't actually have wifi."
Pros: "Flight was on time."
Pros: "Not overcrowded"
Cons: "Flight was delayed. No power outlets"
Pros: "Attendants on flight very personable and friendly."
Cons: "The self check in. What ever happened to the good old days where a friendly face greeted you at the counter, helped check your luggage, etc? Now you have to do everything yourself. As a senior not very computer savy, I had to solicit help from others before a United employee finally begrudgingly offer to assist. Made to feel very stupid, at my own expense. I am the customer and shouldn't have to beg for help. Did not have this issue in Newark, very friendly curbside check in assistance, but not the case in Santa Ana. Make self check in the option, not the norm. My other compliant was the comfort of the seating. Seats are so narrow and barely any elbow room."
Cons: "Cost too much for carry-on. Seats don't recline."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "It never got off the ground! Frontier didn't try to reach out about the cancellation before hand. TERRIBLE customer service! So disappointed!!"
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Pros: "Bar/food menu bundled The food wasn't good but concept was"
Cons: "Nothing to read watch or listen to"
Pros: "The aircraft staff and ticket counter staff were friendly."
Cons: "Our flight was delayed 30 mins and then when we arrived at our destination, we had to sit on the plane for another 30-40 minutes because there was no crew available to guide the aircraft in and connect the skyway. its been a while since we've traveled Frintier, and now I know why. Super cheap seats, tray table (or lack thereof), and the buckle and dining on seats, luggage, carry on is absurd! They have done a complete overhaul of their brand from when I used to fly them more regularly."
Cons: "Had to pay $40-45 per piece for checking carry-on luggage, charges for anything to eat or drink, charges to pick a seat that wasn't in the middle. Will not fly Frontier again."
Cons: "1. Discount experience 2. Small tray tables could not support a small laptop 3. Initial 15 minute delay became an hour delay followed by another delay as we waited for a crew member who was traveling -- announced that we were wait for another crew member who sat in the passenger section 4. Unexpected additional $13.00 charge to select a seat 5. Charge of $2.00 for in flight soda 6. Unexpected $45.00 charge for carry-on luggage 7. No entertainment, no visual nor auditory options Next time I will avoid Frontier and Kayak and book directly with United or Delta."
Pros: "Flight was on time. Fairly smooth ride"
Cons: "Pay extra for seats and a snack should be included in price"
Pros: "The price of the flight was good, and the people were nice. But all luggage, drinks and snacks cost additional money in flight."
Cons: "That my one parcel of luggage (carry on) cost me $40 onto of my flight cost to bring it. You should get at least one piece of luggage free. After all, most other airlines do it that way....and you need to expect that people art flying without any luggage at all."
Cons: "Unfriendly baggage policies will make you feel ripped off. You're better off paying higher prices with a better airline such as Southwest or Virgin America because with all the baggae fees and surcharges you're gonna pay the same price or higher than the other airlines and you'll have absolutely NO comforts. You get what you pay for, but with Frontier Airlines you get LESS than what you paid for..."
Cons: "The fact I had to pay for my check luggage - $30 going and $40 coming home. It is the only direct flight from SNA to DEN."
Pros: "Price point, comfortable seat."
Cons: "No entertainment options"
Cons: "Everything about it. They couldn't care less about you."
Cons: "Nickel and dime you at every opportunity."
Pros: "Seats did not recline, so no one flopped back into me."
Cons: "I had a window seat and asked if I could switch to an aisle. There was an upcharge for switching seats. No food or drinks offered free."
Pros: "The flight was punctual."
Cons: "I'm claustrophobic and was stuck in an aisle seat. My air vent wasn't working and I tapped the flight attendant, a woman in her late 50's to mid 60's, asking her to help me with it. She said she was about to give the presentation on safety procedures and that it was "more important than air right now." This happened pre-takeoff. I was upset about it and she never did help me with the air vent. Then, they do the service where they charge for everything and no one can get up to go to the restroom until they pass through, and they take a long time to do it. I was very unhappy, but kept to myself."
Cons: "No entertainment on a 6hr flight, basic beverages; water/ coffee/tea you are charged $1.99 per item for on a 6hr flight, the seats are too close together, the crew is rude, way too many delays! This was the worst experience I have ever had traveling. And I travel for a living. At no time during booking was I told there would be an additional $40 for a carry-on - Who does that in this day and age with NOTHING to compensate for the long flight and the check-in girl at the counter said "oh, well you're charged for the bag because you're putting your bag inside the plane, like on top"- My brain cells died!"
Cons: "Food - N/A. Entertainment - There was none, so I can't rate it."
Cons: "No room between seats; very uncomfortable"
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Pros: "The flight was short!"
Cons: "I am shocked at how Frontier has downgraded to uncomfortable seats, no entertainment, envelope sized trays, and charging for extra for everything!! So disappointed=("
Cons: "Frontier charges for carry ons. Ridiculous!"
Pros: "clean, OK leg room, nobody reclining in my lap. Seats can not recline but are comfortable as they are. On time, cheap & good service or what was there of it (not much)."
Cons: "Even during check in process any choice of seat will cost you extra. Even basic drink will cost you extra. So check the fees before you decide the ticket is cheap and add to the cost all that you might need, seat included unless you want the middle one in back next to toilets. Seat selection in my case added 10% to the cost of ticket. Brought my own food and glad of it since the cheapest thing was $2 drink and $3 bag of chips."
Pros: "Best price around. Very punctual - even left early."
Cons: "Careful about checking in on-line; don't get sucked in to extra fees for seats, carry-ons, etc. Also, there is nothing free on board - not even coffe or water."
Pros: "The pilot stuck me as an upbeat, positive professional. I appreciated that he mentioned we were headed to the home of the Super Bowl Champion Denver Broncos. It made me smile."
Cons: "No negatives at all."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Pros: "Everything with the flight went pretty smoothly, no better or worse than I'd expect from any airline."
Cons: "Charges for everything. Even selecting a seat -- ANY seat -- cost additional money. Those charges were different coming and going. I couldn't plan for cost until after buying the tickets. The policies were not terribly clear when specifying what kind of carry-on bags would incur charges. So, rather than risk paying even more at the gate if my small bag constituted a carry-on, I just paid the extra money for a carry-on. As my father and his childhood friends used to say in their neighborhood games with special rules: Learn as you lose."
Pros: "Boarding was great."
Cons: "one of the lead flight crew members was extremely rude to my brother. He asked a simple question regarding if the overhead compartment was free and she responded very rudely. I didn't appreciate that. Perhaps she may have been having a bad day but being unnecessarily rude isn't a good quality."
Pros: "Was on time both ways."
Cons: "Seats were random, I didn't get to sit where I wanted. Loud plane ride on way home, loud humming noise that was out of the ordinary. No food served and no entertainment, but I knew that buying this ticket."
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Cons: "The staff who checked us in was rude. I asked to talk to supervisor about a concern and she totally ignored me. The frontier flights are so aweful, this is the last time our family will travel with them. Does frontier really believe that the customer doesn't have a choice? They treat customers so poorly that I can't wait for them to go out of business and let other airlines come on board"
Pros: "The take off and landing were smooth."
Cons: "Charged for everything under the sun, how disgusting. Decided to save money by checking bag, huge mistake. Touched down 30 min early, however, baggage was delayed 2 hrs."
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Pros: "The quick boarding process."
Cons: "I always flew Frontier. It was my top airline. I loved it because of the TVs, the spacious seats, the service, everything. Now, I pay for every single thing. Frontier is the only airline where I have to pay for a soda, I find that ridiculous. We pay a lot to fly, and we can't get a free soda? I couldn't fit my iPad on the tray table because it's so small now. I miss having the TVs, and was not aware they didn't have them anymore so I was incredibly bored on my flight. I wish Frontier had the old planes and at least offered something complimentary. Never again. Sorry Frontier!"
Cons: "the tray is too small and there is not enough room to bend over and put your head down on the tray!"
Pros: "There was a male flight attendant. Very helpful and polite."
Cons: "Lady attendant had attitude over loud speaker regarding assigned seating. Passengers shouldn't have to be subject to someone's bad day."
Cons: "Services from attendant"
Pros: "It was on time."
Cons: "Put you in a seat that does not recline while 4 seats in the exit aisle go empty, even the window seat that opens the door. When asked to move stated, " you have to pay extra for those seats". Good old Frontier."
Pros: "The wait in Denver was too long but I expected it to be except every time I fly with Frontier, it seems like the gate keeps on changing in Denver which can be annoying!"
Cons: "It was horrible. Seats were uncomfortable. The plane was old."
Cons: "On a redeye where seats did not recline at ALL. No check on how we were doing or offer of water...just a constant reminder that all beverages & snacks were for purchase. REDICULOUS that you are charged for carry on bags. Most likely won't fly with them again."
Pros: "Crew was pleasant"
Cons: "Seats were so hard and uncomfortable"
Pros: "Cheap airfare"
Cons: "Charged for everything including snacks and carry on baggage. Also seats don't recline"
Pros: "On time. Friendly crew."
Cons: "Paying for bags and seat assignments. No IFE or wi-fi"
Cons: "Sat on the runway for an hour before take off and then sat again when we landed. A one hour flight ended up taking almost 3 hours total on the plane."
Pros: "The crew was unbelievably friendly, assistant to those who really for medical attention and very attentive with the details."
Cons: "Hated the small space! Not enough leg room at all to move around! The tray will not pull out! Overall the space was a problem"
Pros: "Once we FINALLY got up in the air, the flight was good. The takeoff was good, the landing was good...other than that..."
Cons: "The terrible delays of the flights! Not able to really have any room to move...flights are too crowded anymore and it's just not fun or comfortable to fly anymore."
Pros: "Did the job Arrived and departed on time"
Cons: "Not suitable for longer flights (5+ hrs)"
Cons: "Horrible delays and lack of communication to passengers about the reason for the delay. Upon arrival, further 20-25 minute delay. No compensation of any kind for the frustrations."
Pros: "new planes, competent employees"
Cons: "seats too close, don't lean back-- can't sleep."
Pros: "Comfortable red eye flight. Was able to sleep most of ge flight."
Cons: "I was not notified of the flight being delayed until I checked in."
Pros: "Flight crew were great. Overall smooth ride."
Pros: "Direct flight"
Cons: "Departed 90 minutes late!"
Cons: "Why dont the let the back of the plane board before the front so I dont have to bump everyone while I am making my way down the isle. They nickle and dime you for everything."
Cons: "None I like. Will not fly this airline."
Cons: "I was never told it would cost me $55 to have a carry on bag! Ridiculous! $60 if I wanted to check it. There is no beverage or food service. Thank God I always bring snacks on plane rides. MY FLIGHT WAS DELAYED OVER 5 HOURS then we sat on the tarmac as the pilot informed us they were having computer issues (30 more minutes). There is absolutely NO LEGROOM! I am 5'4" and my knees were hitting the seat in front of me. No tv or music either. It's like the Yugo of airlines. I would NOT recommend flying this airline EVER!"
Cons: "There was a weird smell in the row I was seated in. Passengers on later flight where excessively drunk and rowdy and this impeded other people from sleeping. My previous spirit flight made me uncomfortable because everyone was drunk in the exit row (which is supposed to respond in case of emergency)."
Cons: "I was very surprised to learn that I would be charged $45 dollars for my carry on, both ways! This hidden cost would have impacted my decision when choosing a flight. In addition, I didn't purchase a seat another $25. I found it interesting that I was unable to print a boarding pass. I called customer service and was told that they can't print a boarding pass for me, but would report the issue to IT. I can't help but wonder if they were holding back my pass, hoping someone would purchase a ticket. There was no entertainment. Passengers in my area were over served, and were loud and using profane language to the point that departing passenger, several rows ahead, made a point to turn around and see who was responsible for the commotion. I will never fly Spirit again."
Cons: "My flight got delayed 3 times and they kept changing the time at the very last minute. Plane was full of kids and babies crying, yelling and kicking my seat. It was a night mare."
Pros: "The ticket was inexpensive and it was a direct flight."
Cons: "Everything is extra (picking a seat, any bags, all food and drinks). No in flight wifi or tv available, even for a price. Despite paying $40 for a checked bag, it was sent to the wrong city. Seats were very uncomfortable."
Pros: "The tight quarters were challenging for my near 6 ft son. However, because the seats don't recline, he didn't loose any room to the person in front of him."
Cons: "Very few snack choices to purchase for anyone who is gluten-free ."
Pros: "On time and I was given business class seat."
Cons: "No coffee offered for a 7 am flight. Oh well."
Pros: "Seats were comfortable"
Cons: "It is absurd to charge 55 bucks for a carry on!! Also ridiculous there is no beverage service"
Cons: "I flew in/out of two major cities and was reluctant to fly on Spirit, for good reason. Flight information was difficult to find at airport (Spirit rented a United gate and did not have any listed information on boards) and I relied entirely on my phone to follow flight delays and changes. When flight was cancelled there was no effort accomodate passengers on another airline, despite many flights available, and the next Spirit flight was two days later!!! Spirit offered refunds for that flight but the website did not work for two days and the wait was very long, over 20 minutes, on the phone. The baggage and seat fees add a significant amount to the cost of the ticket so that it is no longer less expensive than a more reliable airline. I will never fly Spirit again."
Pros: "I was lucky in getting a seat at the front of the plance (4A) which was more comfortable that my previous flights where I sat more to the rear where there was less leg room. the departure was on time and the flight was very comfortable. courteous staff"
Cons: "my check on luggage cost $50 where I expected to pay $25. I now know to create an account for myself if making travel plans directly with Spirit."
Pros: "Crew very gentle."
Cons: "This company sells cheap flights for one reason, its services are poor, its planes are very tight and there's nothing to help you enjoy the hours in the plane. You can't take a carry on bag, you have to pay to choose your seat, everything that you want a bit more comfort, you will have to pay."
Cons: "They charge $40 per checked bag! And carryons are even more! Oh, and you have to buy your seat...and a soda if you want one. Buy your baggage online because it's double the price at the airport. I'm 5'7" and my legs didn't fit in the seat-first time ever! Baggage drop- what a joke- we waited 45 minutes in line to drop off our prepaid bags."
Pros: "Flight was short. Staff was friendly"
Cons: "No commentary anything. 3$ water. No reclining seats. Be aware for Lon flights"
Pros: "The crew was extremely nice."
Cons: "I had never flown Spirit, did not know that there were extra charges for seats, outrageous charges for bags and carry on, even charged for water, and the seats did not recline. The website was confusing, checking the bag in took too long. Awful experience."
Pros: "Actually almost left on time, that's a plus for Spirit"
Cons: "The info boards for Spirit in the terminal are always wrong. The flights are always delayed. There is no food, and no entertainment. You should have a N/A category for those."
Pros: "The crew members were very pleasant."
Cons: "Unfair and deceptive trade practice: I bought my airline ticket from a third party (Kayak.com), so it wasn’t until I went on the Spirit Airline website to do the online check-in that I saw that I would have to pay to bring on a carry on bag. When I called Spirit Airlines customer service, they kept stating that I had to pay to bring on a carry on bag because I had only paid for the ticket to ride on the plane. However, the plane ticket was only about $40 less that the next lowest ticket price and it was going to cost me $90 to carry a bag on both flights. Unacceptable! Overcrowded flights: The seats are closer together on Spirit flights than I’ve seen on any other airline, and I travel often. Matter of fact, the seats are so close together that they don’t even recline…there’s NO room to recline! Since I couldn’t recline, when I fell asleep my head kept rolling forward and waking me up. This happened on the departing and returning flight. It was awful. No electronic tickets: I’ve been using electronic tickets to travel for awhile now, so I automatically created a screenshot of the ticket for the Spirit flights. It wasn’t until I made it through security check line that the agent told me I had to got to the Spirit Airline counter and get a printed ticket. Only Spirit Airlines and possibly one other airline don’t allow electronic tickets. It’s a simple thing to provide to Spirit Airline customers to make the flying process easier, but Spirit Airlines doesn’t provide them. You pay for EVERYTHING: Spirit airlines doesn’t allow customers to bring on a free carry on, they charge for all seats selected, sodas are only available for a fee, and they even charge if you go to the counter to speak with an agent. It’s preposterous! BOTTOM LINE: Spirit Airlines makes it seem as though they are saving customers money by making them pay for only the things they use, but it’s just not so. Spirit Airlines nickel and dime customers and end up making a lot of in the end. They know charging for carry on items will deter people from bringing luggage onto the plane; therefore, they actually save money because the plane is lighter and uses less fuel. They say that the ticket price is so much cheaper than other airlines, but when you figure in the cost of carry on baggage, price for seats that provide the same leg room as other airlines as part of the original ticket price, and money customers have to pay if they need agent assistance, it’s a sham. I will NEVER fly with Spirit Airlines again."
Pros: "This flight was cancelled. There was no food or drink provided and no other spirit airlines flights offered for more than 24 hours. We were told we could be refunded and we then chose another airline that could actually accommodate us after waiting inside the airport for 8 hours. Still have not seen the refund come through."
Pros: "Low fare."
Cons: "Flight was cancelled due to mechanical problems. Spirit would not put me on another flight / airline. The only option was to take flight out on Monday, 2 days later or a refund. I would expect since it was notna cancellation Sue to weather, the airline would get me on another airline regardless of cost."
Pros: "Buying my ticket didn't actually buy me a seat, at the counter I had to pay for a seat and the cheapest was $11. It then cost me $50 to check a bag, which was the cheapest option because it would have been $55 to carry-on.... Attendant at counter was rude as well. Awful experience, 0 stars, won't fly spirit again."
Cons: "It charges for carry on 55$ and for checked baggage 53$. These weren't posted anywhere. The flight back was delayed for 3 hours and it never updated on the flight tracker. I ended up wastin a beautiful Florida beach day in the airport! Ridiculous. I hope they lose all of their business."
Pros: "Quick boarding. We left early!"
Cons: "Seats were uncomfortable and could not recline. I'm unhappy with deceptive charges. They tell you a price will be charged for a carry-on, but it turns out this price only applies if you pay for membership in a club - if you are not a member, the price is even higher. This is only made known when it is time to print your boarding passes. You are charged for choosing your seat, and it's not clear if you will be seated with the person you are traveling with if you do not pay that fee. Their charging system is kind of ridiculous, and it should be made more clear what things will cost you."
Pros: "Cheap ticket BUT...."
Cons: "Hidden charges. What started as a good deal ended up costing me more than any other airline listed price for the same dates. I will not be using this company ever again."
Cons: "I bought these tickets through Kayak, which then directed me to priceline. I had no idea during booking that this airline charges an exorbitant fee for every single courtesy. To carry on a bag is minimum $55 and maximum $100. To check a bag is $50. Please tell me, who flies internationally from Guatemala to Boston WITH NO BAGS?! Additionally, soft drinks, which should be complementary are priced at $3. Their motto is don't pay hidden fees for things you don't use, but tell me, who doesn't want a drink on a 2.5 hour flight? The seats were the skinniest, thinnest, most uncomfortable seats I have ever had the displeasure in sitting in and there were advertisements on the overhead compartments, as if I were riding on the NYC subway. Although when I purchased the seats I selected to have my husband and myself sit next to each other, during check in, they tried to charge an additional $10 to rearrange our incorrectly-ticketed seats, so we could sit together as I had originally hoped. We then had the worst layover experience I've had to date, and I've traveled extensively domestically and to 14 countries, some multiple times. We had a 40-minute layover in Myrtle Beach, where 130 people remained on the plane to continue on to Boston. However, nearly all those passengers had different tickets for the second flight and although we did not deplane, we were expected to move ourselves and our baggage to our secondarily assigned seats. For some reason, for our flight to Boston, my husband and I were separated. I would never have voluntarily chosen to be separated from my husband, and I have no idea how we had seats next to each other for our two previous flights, but then were asked to separate for our third 2-hour flight. How is it possible with modern-day computer technology that we could not just remain in our same seats, when we were remaining on the same plane? This was the worst travel experience I have ever had the displeasure of enduring and I will NEVER give my money to this airline again. This airline is a complete scam with all of its hidden costs, lack of customer service and completely inhumane treatment of its passengers. I strongly warn everyone to stay far away from Spirit Airlines."
Cons: "flight was cancelled due to weather-could not guarantee my family any seats on next available flight two days later ! we had to book on another airline. in process of trying to get a rebate,,,not a credit for a future Spirit flight...there will not be another Spirit flight !!"
Pros: "Boarded quickly"
Cons: "They charge for water By the time you pay for bags/seat assignment, it's just as much as any other flight No leg room Seats don't even recline"
Pros: "Everything was awesome"
Cons: "Never made it. You guys couldn't get me a flight and I had to travel with another airline. Hate you so much. xoxoxo"
Cons: "I don't understand how every other airline was able to fly in and out of Boston but spirit was not. I received absolutely horrible customer service. People would much rather their flight be delayed by 3-5 hours instead of being canceled. I have had a horrible expierence every flight and it simply is not worth it anymore."
Cons: "There was an incredibly long delay that was not made clear during the online check in process--I called to seek clarification, but the customer service member said she had no information on the flight status, which I did not understand given that 1) there should be internal communication; 2) as a company that provides a service, their duty should always keep the customers informed, especially since this is regarding the departure of a flight; 3) I have flown too many times to count and have flown with numerous airlines, never have I encountered this problem where a delay without a projected time of departure and where no explanation was provided regarding the reason for the delay. And to further compound the issue, the crew was extremely rude, disrespectful, and unabashedly unapologetic. Overall, the experience left a really bad taste in my mouth for my first time flying with Spirit."
Pros: "Flight time was short"
Cons: "No complementary nothing no free bag to carry made ticket price deceiving."
Pros: "Boarding was on time."
Cons: "BAD attitude by the crew. I was actually woken and shook to 'remind me' that I can purchase food. Seats DOES NOT RECLINE. Table was dirtier then a toilet bowl. Seat sizes were horrible - I had a cramp all the way back and I'm tiny. You'll have to pay me to fly them next time."
Cons: "no leg room at all, we got killed with the luggage fees, we thought we were getting a good deal with the airfare until they hit us with over a 150 for luggage, will never use them again"
Pros: "Cheap airfare, however they get you on baggage."
Pros: "Can't beat the price, even though cost of carry on and checked baggage is expensive. Would use again for a 3 hour flight."
Cons: "would not use Spirit for a cross country trip because the seating would cripple me by the time I arrived."
Pros: "The flight was smooth."
Cons: "The seats are so squished in and uncomfortable."
Cons: "Everything costs money with them. Baggage:carry on or checked, seats and food/drink. They even charge money to hit the service button. The seats were uncomfortable, the website is tough to use and there's no option to have boarding pass on your mobile device."
Pros: "I loved to personality of the crew members. They really made you happy and comforted you."
Cons: "The flight was late. They seats were invomfortale. We boarded the plane 45 min after our original departure time and the plane was already docked."
Airlines flying from Santa Ana to Boston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights