Pros: "I think collectively the crew tried harder and worked together. Also, I cannot remember. A flight in recent memory that was 30 minutes EARLY!"
Cons: "friendlier flight crew. we choose to fly alaska for the “friendlier staff” unfortunately they were not friendly or helpful. traveling with 2 small children alone is hard in itself."
Pros: "no, I had to sit in a middle Seat but that's because everyone loves flying alaska"
Pros: "Timing! Everything was perfectly on time!"
Cons: "Having my seat moved to a middle seat and getting sandwiched between 2 linebackers that elbowed me the whole time. Was super."
Pros: "As is usual for Alaska everything worked."
Cons: "Surprisingly for Alaska, the crew did not seem fully engaged."
Pros: "The food was obvs a little expensive but it was good."
Cons: "No entertainment."
Pros: "Liked having on board entertainment on the Virgin plane since it’s not something Alaska offers."
Cons: "None of the flight attendants were very friendly, no one greeted us as we got on the plane and not one greeted us when we deplaned. A little snippy when handing out drinks, I asked about the food I ordered & she replied “I only handle drinks”. Never had anything but pleasant flight attendants on Alaska that truly seemed happy to be at work. The three on Virgin seemed we were a bother to them."
Pros: "Alaska is my absolute favorite airline. On time, courteous, a fair mileage plan, nice planes. Unfortunately I have to take them out of SeaTac."
Cons: "SeaTac is the worst airport in the entire country in my experience. Two examples why: 1. When I arrived this morning at 5am there was already a nearly hour long security line. 2. Upon our early arrival from California, SeaTac doesn’t have a gate for us, so we burn time and fuel on the tarmac. Like usual. One trip to any other airport and you have an appreciation for how DREADFUL SeaTac is on the whole. Some great people, but a poorly run poorly managed monstrosity of a disfinctional airport."
Pros: "The flight was on time, the plane was clean, and the staff were friendly."
Cons: "Crew forgot to unlock 2 bathrooms and chatted while a long line built up. Wifi very inconsistent."
Pros: "I love JetBlue! Roomy, well-appointed, great amenities and clean."
Cons: "My entertainment system wasn't working. Kept freezing and restarting. I was allowed ton switch seats, but the same thing happened on the others I tried."
Cons: "We waited in the runway for 2 hours after landing. Not the airlines fault however completely unacceptable."
Pros: "The crew was fine. The seat was not very comfortable. I was quite sore after the 6 hour flight. Entertainment was pretty good and I am happy it was free. I'd appreciate a better selection of current movies, though."
Cons: "My SEA to BOS flight was 6 hours late; BOS to SEA departed 30 min late. It was my first time on JetBlue and both my flights were late. Not a great first impression. Also, I hate that JetBlue charges $30 each way for checked baggage. This causes overhead bins to be too full of carry-ons."
Pros: "I was in 6A, next to crew seat. Our guy was wonderful. Cheery, nice patter but not condesending."
Cons: "Nothing. Flight was on time, warm enough, good seats."
Pros: "They have hot towels and unlimited snacks"
Cons: "The crew on this particular flight was rude and one flight attendant in particular waddled so her hips hit everyone on the aisle seats and I'm not here to bump and grind with middle aged women. The inflight entertainment kept having issues and it was turbulent for most of the flight."
Pros: "Great pilots who were very communicative. So glad the JFK to SEA route now has the newer planes with the mint layout."
Pros: "The plane looked brand new Everything thing worked TV WFi Excellent staff. Could not believe I got all this for JetBlue Basic fare."
Cons: "Always the boarding process. Nothing to do with JetBlue staff they were excellent Passengers need to understand and adhere to carry on restrictions"
Pros: "We arrived at the airport early because we had to check out of our Hotel at 11 AM with luggage and no car, so we headed to the airport knowing there would be a 5 hours delay. Okay, we will have lunch, read a bit and we will get through this 5 hours.Then 2 hours later, we learned the flight was delayed another 3.5 hours. So almost 9 hours later, we finally flew out. $70.00 in meals plus checking our luggage for $25.00 each suitcase added up. Others were offered free checking of luggage due to limited overhead storage. Only learned of a free "snack pack" to give us some food after other passengers told us of it. It was not advertised. The plane ride was nice with a free drink and potato chip plus a free movie. We noticed that our plane was not full. We were told our plane was sent to New Mexico (State) were a plane was canceled. So, I ask why is our plane being canceled to assist another plane in New Mexico at our expense? Why were they not impacted and we were?"
Cons: "We arrived at the airport early because we had to check out of our Hotel at 11 AM with luggage and no car, so we headed to the airport knowing there would be a 5 hours delay. Okay we will have lunch, read a bit and we will get through this 5 hours.Then 2 hours later, we learned the flight was delayed nearly another 4 hours. So almost 9 hours later, we finally flew out. $70.00 in meals plus checking our luggage for $25.00 each suitcase added up. Later others were offered free checking of luggage due to limited overhead storage. Only learned of a free "snack pack" to give us some food after other passengers told us of it. It was not advertised. After backing out, the plane returned due to a passenger getting onto the wrong flight. There was a guy who was supposed to be on another flight or something. How can this happen? Again another 25 minute delay. The plane ride was nice with a free drink and potato chips plus a free TV/movies. We noticed that our plane was not full. We were told our original plane was sent to New Mexico (State) were a plane was canceled. So, I ask why is our plane being canceled to assist another plane in New Mexico State at our expense? Why were they not impacted and we were? A couple was flying to Seattle to "Be with their dying son" and there was an urgency. They too had to wait nearly 4 hours more. Was the flight from New Mexico was on time? SHAME SHAME SHAME."
Pros: "The legroom is fantastic in coach!"
Cons: "The in flight entertainment head phone jack didn’t work the best."
Flight and seats were great. Food service was average at best. The real main problem we had is that we got cheeseburgers for the kids but the plates was extremely hot. Like ridiculously hot and the stewardess never said anything. Luckily or unluckily my wife touched the plate and was able to deal with it before the kids got burned.
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Cons: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Cons: "The flight was 2.5 hours late making me miss my connecting flight and I didn’t receive a refund for the comfort seats I paid for but didn’t get."
Cons: "Was not allowed to check in even tho flight was delayed. Horrible!"
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Pros: "I travel as a professional musician. I fly with American (because many booking agencies use them) I achieved status after years of their cruel methods of forcing us to check our instruments, thinking “FINALLY, I can board without being hassled about my instrument coming onboard with me.” Nope!! They fight me every time, as if I’m some guy going on vacation and bringing my beater guitar to play on the beach. They holler every time, “SIR YOU’RE GONNA HAVE TO CHECK THAT” $6,000 worth of equipment to make space for someone’s socks. (?!?!) Today, I boarded TWO delta flights and was told, “see if it fits... if not, we can gate check it for you...” YES!!! That’s all I ask!!! Just let me TRY first! If it doesn’t fit, THEN I can’t complain! Anyway, sorry for the saga! I just want to say THANK YOU! I had peace of mind ALL day! Keep up the great work! Your staff is outstanding!!"
Cons: "I didn’t like that you thought there was something I didn’t like! I’m a fan!!"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Cons: "The crew was outstanding and the aircraft was new and comfy"
Cons: "One crew member is not particularly helpful when passengers needed assistance."
Pros: "Left on time. TSA boarding pass."
Cons: "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."
Cons: "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"
Cons: "The seat in front of me reclined so far that the guy in that seat had his head less than a foot from my face and my knees were being smashed by his seat. Very painful."
Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"
Pros: "The aircratf and on time operation"
Cons: "Gate agents not following AA.com policies to charge extra fees"
Pros: "Pleasantly surprised by AA. I would definitely fly AA again"
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Cons: "I will never fly with them again, you have to pay extra for everything, even carry on items, seats sucked."
Pros: "It was ok, male flifht attendant super friendly"
Cons: "The seats weren't that comfortable for my husband due to his height."
Pros: "I liked the crew and stewards. All very nice and helpful. The flight was pretty smooth and nice touch down. Not too bumpy."
Cons: "I ordered a water and the steward forgot and I had to remind him. The seats are a bit cramped and there is no entertainment options to speak of. There should be WiFi in this modern age."
Cons: "I didn't like having to pay my bag twice. My flight was delayed 2 hours causing me many issues upon my arrival."
Cons: "Door being closed when I was about to get inside. I won’t be boarding spirit again!"
Cons: "Charge for a seat, baggage including carry-on and a bag of pretzels is 4 dollars. Don’t fall for the cheap tickets"
Pros: "The price!"
Cons: "The seats are quite small, and the seats do not recline at all. So little leg room for those that are tall, like my husband."
Cons: "Everything was really bad. I will recommend everybody to run very far away from this company"
Cons: "Dirty Seat doesn’t recline Seat doesn’t have head support on sides No movies No phone charger Small food tray Poor food choice No free water"
Pros: "the service is good, schedule is on time, and the price is very cheap. It's a good choice for a 2-hours flight."