Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 12% drop in price.|
|December||Most popular time to fly with an average 20% increase in price.|
Average price round-trip
|$508||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Eastern Airlines and BoA have all waived their change and cancellation fees on flights from Santa Cruz de la Sierra to Miami. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 561 active cases of COVID-19 diagnosed in US and 0 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 7h 00m, covering a distance of 3215 miles.
There are 8 (nonstop) flights between Santa Cruz de la Sierra Viru Viru Intl and Miami per week, averaging 1 per day.
In the past 3 days, the cheapest one-way tickets were found on BoA ($264) and Multiple Airlines ($329), and the lowest round-trip tickets have been found on BoA ($386) and Avianca ($387).
BoA flies 6 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday), Eastern Airlines flies twice weekly (Wednesday, Saturday).
From Santa Cruz de la Sierra to Miami, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Miami back to Santa Cruz de la Sierra , the best deals are generally found on Monday, with Friday being the most expensive.
When flying out of Santa Cruz de la Sierra you will be using Santa Cruz de la Sierra Viru Viru Intl, often referred to as Santa Cruz de la Sierra Airport. You will be landing at Miami, also known as Miami Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Santa Cruz de la Sierra to Miami.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Miami from Santa Cruz de la Sierra is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Miami with an airline and back to Santa Cruz de la Sierra with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Miami from Santa Cruz de la Sierra up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Good service"
Cons: "Floght delayed, flight attendant very hurried and unfriendly, the food is the same all the flight, pasta and chicken, the videos is the same, Boried this flight"
Cons: "almost 6 hr delay..."
Pros: "Not much"
Cons: "An Other late departure and long waiting un the plane"
Pros: "Nice all in all"
Cons: "Asked for seafood meal. Only to get some kinda shredded fish w. Ton of garlic and ton of cheese on top."
Pros: "The same"
Cons: "The same"
Pros: "Quick boarding, friendly crew, good airplane, and flight on time, which allowed us to make a very short connection ( less than an hour between flights)."
Cons: "Seats recline very little, food options limited, and flavour of food was not very good."
Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"
Pros: "Food, leg room and attentive attendants"
Cons: "Attitude of the employees, organization of the airline, no assistance what so ever, lost baggage most terrible flight ever"
Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."
Pros: "Entertainment selection was good."
Cons: "The flight back to Miami got a 6+ hour delay."
Cons: "The check in process was hectic. Even though on line check in was completed 24 hours earlier it took us almost 45 minutes to get our boarding passes. We understand the need to check documentation but this has to improve"
Cons: "The food was good but the utensils were too small. The tv was too small and far away from me ."
Pros: "The entire flight"
Cons: "The cost"
Pros: "The service was very good. The boarding was fast and orderly. The flight left on time and arrived a few minutes early. The pilots are the best!!! Safety is the #1 priority for this airline!! I will continue to fly with Avianca!"
Cons: "Avianca uses the Airbus A318, which is an older model WITHOUT the headrest entertainment unit. Fortunately, I had my fully charged iPad so this wasn't an issue. Note: the A318 does not have USB ports. Also, avoid row 9, it's directly in front of the emergency exit doors and the seats don't recline."
Pros: "On time"
Cons: "Uncomfortable seats on Airbus 320. Attendant spilled water on passenger while serving."
Pros: "La comida es lo mejor"
Cons: "El embarque en MÍA fue un desastre."
Cons: "I'm writing this review in behalf of my mother, who had a nightmare in Lima, Peru. Avianca changed her flight without prior notice (email or phone). She is a 72 years old woman that had a stroke three years ago, can't be exposed to any stressful situation, she needed to take medication at 9:30am LIFETIME! They didn't asked if she had a health condition, they just decided to change her flight from the one at 10:00am to the one at 5:00pm. Maybe they would be able to guess it as she was so nervous, she showed worried and confused in the counter where they informed her the "news" during check-in process. She arrived 3 1/2 hours in advance to the airport in order to avoid flight stress. She doesn't have family in Lima, so they sent her to a nice hotel (but far), arrived at 10:15am so she took her medication late. Very stressful episode for me and my family after trying to contact her as the hotel didn't let her call us (Avianca said she would have an international courtesy call). My mother called a friend of mine informing her the situation, that is how I knew about this. She didn't ate correctly that day as her food has to be low sodium. They should have arranged her flight in a same group plane and avoid old persons (with conditions) wait 9 hours. There are no words to express my frustration as nobody could help me in Avianca customer service. They should have priorities and consideration for elder people as this kind of situations are harmful for them, their blood pressure and their hearts! CERO COMMON SENSE!"
Pros: "Confort, limpieza y servicio"
Cons: "Mal manejo en el equipaje fue dañada la maleta"
Pros: "I liked everything"
Pros: "The Weight allowance. And the crew of"
Cons: "It was horrible to speak with a bunch of representatives prior to the flight, trying to ask something and pay for luggage. It was un possible to make check in online. It was un possible to know how much Weight i could pack and bring with me. It was unavailable to choose a kosher meal. But overall it was un possible to explain those issues to the representatives. Each one transfer me to another one, or just transfer me to a someone that speaks spanish, with no reason. That was awful. I was 2 hours on the phone with avianca trying to solve those issues. but i gave it up. It was un possible at all. That's a shame."
Pros: "Exlence of Service of the past in the present!!!"
Pros: "The attention of the flight attendant ( men)"
Cons: "The air crew said they didnt have blankets The women flight attendant took too long when calling them The food was not tasty The games for kids didnt have instructions"
Pros: "Excellent service, friendly staff, comfortable seats and accomodations. Will use Avianca in the future."
Pros: "Good selection of movies, the attention of ground personnel was good this time ... should work more to improve passenger attention on land."
Cons: "Luggage takes a long time to be delivered, the food was better before."
Pros: "the excellent service and good selection of movies. the courtesy of the fly attendants was excellent . HECTOR."
Cons: "The food."
Pros: "Crew was professional!"
Cons: "Took long time to Avisnca to post which door number to embark the plane..we Almost lost the flight!"
Pros: "They follow the squedulle every thing was on time"
Cons: "No complains"
Pros: "The crew was very attentive."
Cons: "The flight dinner was really poor."
Pros: "It's a great airline, it gives you food and entertainment included I the price and the price was low. It also gives you enough space in luggage for an international flight. Loved Avianca!!!!"
Pros: "flight was good."
Cons: "The wait in between flight is very long. For this return flight the wait at Lima airport transfer was nearly 11 hours. The wait at Bogota airport transfer is about 14 hours. Both of these airports had earlier flights BUT your booking service chose the MAXIMUM WAIT time at these transfer airports."
Pros: "Algo que note fue que hubo reposición de papel en el baño, algo que no suele pasar y que están usan toallitas húmedas para limpiar el lavabo que también puede usarse para cuando cambias a los niños. Buena iniciativa."
Cons: "Sigo pensando que los cubierto de plástico son inútiles y contaminan. Si los usan por un tema de seguridad me parece que no vale la pena."
Pros: "Everything! Great airline!"
Pros: "The flight was on time, the service was excellent."
Pros: "Great service, departed on time"
Pros: "Pefect flight, on time good seats.. Key to be a Frequent Flyier"
Cons: "To start off, the flight was delayed over 9hrs! Which would have been great to notify passengers instead of waiting for them to show up at 5 in the morning. Then scrambling to find other airlines to book them in. Was waiting in the airport til 10am when the other flight was to leave with another carrier. To add insult to injury she was one of the last people to board. Really never bothering with them again."
Pros: "Comfortable if not pricey flight"
Pros: "Nothing to write home about"
Cons: "Food is terrible, no options, they do not even have a closet to hang jackets in business class."
Pros: "I really had no complains, crew and staff were great"
Pros: "Clean well-maintained airplane, friendly staff, smooth flight, and good food at an economy price."
Cons: "can't think of anything."
Pros: "The plane"
Cons: "My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he"
Pros: "Speachless very good service"
Pros: "Beautiful airplanes with comfortable seats and plenty of leg room. All three flights were on time. Crew was courteous."
Cons: "Boarding in Miami was only in Spanish. Minor problem, but we were in the US."
Pros: "I liked the fact that the flight took off and arrived on time."
Cons: "It very much felt like flying on a low-cost carrier like Spirit, except that you are allowed to check-in two bags plus you are fed. Not bad for the price, really. I would fly TACA over Spirit to Latin America whenever possible, that's for sure! I also found it kind of curious how the passengers from El Salvador to Miami on this flight were rather snobish and conceited. It almost felt as if we were flying on a higher-end airline like LAN or United."
Pros: "On time"
Cons: "Food very average"
Cons: "De vuelta hubo sobre venta de pasajes (18) en mi vuelo que causo incertidumbre"
Pros: "Crew was so friendly and nice"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "This is a full service airline that serves complimentary food and movies for a similar cost as low-end airlines like Spirit or Frontier. I was traveling from Punta Cana DR to Denver but had connects in Panama City & Miami. Because 3 flights is a long day of traveling I chose the emergency isle for my flight from Panama-Miami so i could stretch out with the extra leg room. Because I didn't speak fluent Spanish though, the crew had to move my seat. They upgraded me to 1st class! Amazing airline! Incredible crew! Shame most airlines in the US with their FU attitude don't operate this way."
Pros: "Great flight to Miami via Copa. Attendants are friendly and helpful. Plenty of room for the legs. Food and entertainment are good, so it was a very pleasant flight. Could repeat anytime."
Pros: "The crew attention and an arirplane in nice conditions"
Cons: "The food is bad"
Cons: "Copa placed passangers in scattered seats even if they were together, we had to talk to other passangers to switch spots. The crew was unhelpful most of the time. Boarding was totally disorganized, it reminded me of a persian market trying to go though a single door, all at once. Security bands to form lines were obviously unavailable. The whole experience was like riding an old bus with no technology, and it’s entertainment was along these lines."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Pros: "Crew and staff were very helpful and nice."
Cons: "Plane could be cleaner."
Pros: "The flight left on time"
Cons: "Food is awful and the movie played is the worst children’s movie ever."
Pros: "Check in was quick & easy. the crew were efficient and friendly. It is a Central and South American airline so announcements were mostly in Spanish but the crew were bilingual and translated announcements into English. The meal was good. No fee to check a bag."
Cons: "Can't think of anything."
Cons: "Everything qas good"
Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"
Cons: "The quantity of the food was few"
Pros: "Left on time and arrived on time"
Cons: "Very crowded. Woke everyone up to serve breakfast"
Pros: "On-time departure and arrival Friendly and accommodating staff"
Cons: "Old plane. No charging USB connectors"
Cons: "check in"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Pros: "Excelente communication from the front cabin to passengers"
Cons: "Clean restroom"
Cons: "very cold on the plane and don't provide blankets!"
Pros: "Boarding process went very smooth and plenty of legroom and overhead storage"
Cons: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"
Cons: "Everyone everything"
Cons: "Nothing everything was good"
Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"
Pros: "Please see above"
Cons: "Wheel chair service was bad"
Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."
Pros: "The boarding was a nice touch"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Pros: "Service was good everything except the entertainment system"
Cons: "No entertaiment system"
Pros: "I now am a fan of COPA airlines"
Pros: "service, and always on time"
Cons: "i got stuck in the last row, but my fault for checking in late"
Pros: "modern aircraft, everything else was terrible."
Cons: "rude crew, they go out of their way to make you feel uncomfortable small portions of food"
Pros: "Every thing was excellent, no complaints"
Cons: "Boarding is not as organized as it should be. All groups are not called so order is lost. Not enough agents attending this process. On-board entertainment system is not very good. The food is poor as well."
Pros: "Was a good flight. The staff was very gently"
Cons: "Doesn't had blanquette"
Pros: "I did get a window seat which i enjoy"
Cons: "No entertainment, old plane which didn't have very comfortable seats and the food was not very good. Also, boarding was done in a very disorganized manner in Panama."
Pros: "The same as my flight from Managua to Panama"
Pros: "ok. good"
Cons: "Rude personnel at the gate"
Pros: "No delays"
Cons: "People take too long to board the plane"
Cons: "copa management delayed the flight 1 hour 45 minutes to wait for 17 people arriving from ecuador to Panama to connect with the miami flight. With no notice the left us sitting in panama airport till 130am...Arrived Miami at 340am!!!!!! Copa saved a few dollars on not having to put passengers on a hotels but lost 2 clients who pay for 1st class tickets for good...."
Pros: "Finally I fly in the newest airplane"
Pros: "Friendly service"
Cons: "I liked everything"
Pros: "Excellent thank you very much"
Cons: "The boarding process was disorganized."
Pros: "The Crew tried to work with what they have."
Cons: "1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child"
Pros: "The flight was great! The attention getting the boarding pass in Chicago was wonderful! I believe that isabela was the name of the person that helped me with my bags and she was extraordinary"
Cons: "When I was boarding the plain... the people in charge was very rude. I had to give them my carry on bag because there was not space and the way in which they asked for it was very unpolite."
Pros: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"
Cons: "Never made flight because of Latham delays"
Pros: "The plane 787- 8 is new and realy comfortable"
Cons: "Too much bread at dinner The flight was delayed more than 15 minutes"
Pros: "Seats were very comfortable. This was an overnight flight and the noise was very low."
Cons: "When I got to Miami they had changed my next flight until the next morning. They did not offer me a hotel or anything. I had to wait in line to try to get on a flight to RDU. Then I had to wait in the airport for 12 hours to get a seat."
Cons: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."
Cons: "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"
Cons: "The space"
Pros: "Easy boarding and organized staff. Friendly staff overall."
Cons: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."
Cons: "I flew home on the LATAM600 Lima to LAX. My flight was suppose to leave noon on May 25. Unfortunately we were delayed until noon the following day, May 26. I understand these matters are out of attendant's control, but the changes were not communicated in English and everyone was extremely slow to get us situated. Our flight was officially canceled at 5:30 pm, and it took five more hours for the attendants to get us to a hotel. In the morning, the transportation was not communicated well that I missed the bus. During all this, they never tried to re-book anyone either. I would pass on flying LATAM in the future."
Pros: "The crew was professional and friendly."
Pros: "First of all, all of the information regarding the flight listed the carrier as Latam. However, the flight was actually an American flight. Based on the confusion I missed my outgoing flight. Thereafter I purchased a oneway ticket to Medellin on another airline only to learn that they cancelled my return flight. They wanted to charge me almost $600 to rebook! I ended purchasing a ticket with different carrier. Money paid to Latam was wasted."
Pros: "airplane was new"
Cons: "i was not able to do online check in"
Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Cons: "It was delay. 2 hours."
Pros: "nothing really different from other airlines"
Cons: "my camera and other things were stolen from checked luggage and the company didn't respond"
Pros: "flight hostess attention"
Cons: "Latam gives wrong information about connexions. The plane seats extremely uncomfortable. Attendant gave a tissue paper to client to clean her pulling table because it was dirty. They didn't apologized and asked traveler to clean the table instead. Miss connection with the flight from Miami to New York and no help from LATAM personnel at all. This is an airline that at one point it was the best and now is the worst. It is important to clarify with passenger about passing inmigration and aduana and the distance from international to national departures!!"
Pros: "The friendliness and efficiency of the flight attendants was incredible!"
Cons: "I cannot think of antthing bad!"
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "Friendly crew, flew on time."
Cons: "Seats were ridiculously small. I had a more comfortable seat from Charlotte to Miami than the 8 hour flight to Santiago. There should be a law against someone sitting in that type of seat for 8 hours!"
Pros: "Smooth flight landed a little ahead of schedule."
Cons: "Had an isle seat on a red eye flight and I kept in my seat, attendants would walk by without disregard that people were sleeping and bump into them. I always fly window but there were no more available. I didn't get any drink or food but I did smell it when it was being served."
Pros: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Cons: "nothing was wrong."
Pros: "Good flight"
Cons: "Weak Service"
Pros: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"
Pros: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Cons: "The food selection was rather light, especially for those with celiac issues and or vegetarian."
Pros: "Good crew, good service and nice food. Great selection of movies"
Cons: "worst service ever"
Pros: "Crew was nice, seats wear decently comfortable, bathroom was clean"
Cons: "Boarding took longer than usual and was late to take off"
Pros: "Fabulous staff"
Cons: "Long boarding times waiting too much"
Pros: "The crew was very polite"
Cons: "The food didn´t had flavour, tasted like nothing"
Cons: "no breakfast"
Pros: "Atencion del equipo"
Cons: "Ruidos inusual del avion al elevarse y descrnder. Check in horrible"
Pros: "The flight was good. The food was good. They gave complimentary wine and whisky. Comfortable for a long distance flight."
Cons: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."
Pros: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Cons: "seats are a bit tight on the 777 but what airline isn't these days"
Pros: "The flight was about 85% empty! Loved the whole row to myself. Staff was extra friendly probably because it was the last flight and everyone was comin back home. Arrived early, and smooth landing."
Cons: "No complaints here."
Pros: "Outstanding customer service, The crew is awesome!! I would continue flying any change that I get on LAN."
Cons: "Because of the terminal staff, I did not make this connection and had to spend the night in Santiago, and then wait for a flight to Sao Paulo and then to JFK, which added another 18 hours to my trip. This caused much inconvenience for me as I could not get home when I was supposed to. At least some of the terminal staff should have a good command of English and supervisors should be more willing to step in and help. I will try very hard NOT to fly with LAN again."
Cons: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"
Pros: "Again great staff"
Cons: "My headset did not work so I could not watch any movies during the 6 hour flight"
Pros: "Crew was polite"
Cons: "the flight was delayed"
Pros: "I seat on 13th row with my husband, which was more comfortable than the way in."
Cons: "They did not serve breakfast."
Pros: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"
Cons: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"
Pros: "Excelente Atencion!"
Cons: "Algo pequeños Los asientos"
Pros: "The service was excellent and the crew were very helpful"
Cons: "Entertainment for 7 hours of flying must be considered. Too few flight attendants which made service very slow and poor."
Pros: "Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew."
Cons: "At the airport the line for checkin can definitively be better organized. Rather slow."
Cons: "Boarding process...it said boarding at 9:30pm. We didn't board until 10:30 and didn't leave until 11:00pm. Would have been nice to know there was a delay."
Pros: "Very friendly crew. Great leg room. Great price."
Pros: "The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful."
Cons: "There was no entertainment."
Pros: "Friendly crew"
Cons: "No entertainment"
Cons: "I hope BOA refunds me what I paid to buy another ticket since y lost my connection in Miami"
Cons: "The food was a disaster, they gave us an unpleasant beef sandwich."
Pros: "Thank you BoA for holding our connecting flight so we could transit to Buenos Aires after our first flight was delayed and diverted"
Cons: "The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her."
Pros: "Comfortable wide seats. Fantastic staff and lovely attitude of flight crew. Pleasant in this age of over exposure to screens to have peace and quiet on a flight! A bit like flying 15years ago in many regards, including not having online check-in but the process was so easy and pleasant that it makes it unnecessary."
Pros: "La atención y servicio"
Cons: "No salió en hora y los asientos algo incomodos no había entretenimiento"
Pros: "It was ok. Short flight. Good service."
Cons: "Bolivian immigration"
Pros: "The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started"
Cons: "Small airport with almost no services, plain is old and not clean"
Pros: "On time, no glitches"
Pros: "La atención de las azafatas fue muy gentil, me agradó el servicio."
Cons: "La atencion de las ,azafatas fue muy gentil. El catering muy agradable."
Pros: "Good space"
Cons: "They have little bit mees during the boarding ."
Pros: "Crew was nice, seat configuration 2-3-2"
Cons: "Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place."
Cons: "Abordamos 1 hora tarde y mala comida"
Pros: "Flight seemed ok when I had to buy a ticket for missing a flight to Cochabamba"
Cons: "The flight from miami to santa Cruz was terrible. My friend also had a ticket with them. We got there checked in and checked the bags. During this process the ladies that were checking in people had very bad attitudes. My friend who already had her visa for Bolivia was harassed for paperwork for a visa. (Which was not necessarily needed, AA proved tha t) but she didn't check her passport. I informed the attendant that she already had it. Then they didn't direct us where to go. We didn't see the other f corridor going upstairs. So we waited then I finally I started asking questions because it was 12 minute from departure. All the employees said they left. Not only did they leave early but made no announcement of missing passengers or that they were leaving. We could not get a hold of anyone from Boa to help. We called only to be told we would have to wait until the next day to see if we could leave. It was so sketchy that we booked a sure flight with AA. In the morning we went to check for our bags but no one was there. So while waiting for the flight from AA a attendant from Boa comes over to say "I remember you""you missed your flight ". So told her what happened and she didn't respond as to why they left early. Only that our bags were still in the airport and there was a fee. I responded for what and again she didn't answer. So returned later to pickup our bags from Boa and waited in line. We were told to talk to the manager who ignored us and some others. A rude attendant steps away from checking in people to ask why we missed our flight. I told her what happened. Then she says tsa closed at 1030pm. I told her they never mentioned this and how are we to know. The manager kept insisting that the computer was down and she could not talk. My friend kindly explained that we just need our bags because boarding for our was soon to begin. She didn't listen, she said the computer is down so we have to wait although our bags were right next to her. So the rude attendant (blond, wish I got her name) comes over to say you going to have to pay 250 for the flight change. Then I told her "look we are not flying with you and we need our bags for another flight". So she gave them to us angrily and my friend asked why she was so anger. Then finally we got the managers attention and both said no nobody is anrgy. Then my friend proceeds to say but you're raising your voice and the blond attendant say I'm not angry, I'm upset because you delayed a flight. I Choose to stay quiet because I was so angry. Now that I think about it. I think they complained to security because when we returned security stopped both of us although we were separated by that time."
Cons: "Overnight flight to Miami. Flight itself was fine. But no entertainment on board whatsoever. Dinner was OK, but practically no breakfast, only a piece of bread was offered."
Cons: "Time to stay in the check in"
Pros: "Crew made effort to accomodate"
Cons: "Paid the surcharge to pick my seat. Check in changed my seat to emergency row. 1. I don't like the emergency row. I am not fluent in Spanish, the predominant language for BOA. They had to change my seat and changed me to an aisle seat. My shoulders are too wide and get hit by carts personnel. This was a Red Eye flight. So, between the bumps on the aisle and the storms we were flying thru, there was no sleep to be had. I also believe that BOA is reducing the pressure in the cabin. My breathing was like I was up in La Paz ( strained). This was a 7 hour flight. One of the wordt if not the worst, I have ever flown in 50 years of flying. Also, I do not usually gripe."
Cons: "they didn't have enough fuel. Two hours in Jamaica to refuel which was not scheduled ruined the rest of our day. We were unable to make our appointments"
Cons: "I had to overnight in Santa Cruz. Flight was cancelled, they rebooked me next day"
Pros: "Very reasonably priced."
Cons: "Despite the Santa Cruz airport only having two international flights leaving that night we started boarding 20 min after the scheduled departure time. The plane was at the gate 4:30 hours before the scheduled flight time."
Pros: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before."
Cons: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before. Lack of tv, outlet"
Pros: "I love how professional and comfortable BOA is. If I could fly BOA all over the world, I would."
Cons: "There was a mechanical problem with the plane that caused my flight to be delayed for about 6 hours. Of course, I wish this would not have happened, but it was not the airline's fault. They were very gracious, provided beverages for us free of charge while we waited, explained things to me in English (very helpful, as my Spanish is not great), and made sure we were still accommodated for our connecting flight in another city."
Pros: "There unfortunately was nothing positive about this trip."
Cons: "The flight was delayed three hours (they indicated mechanical issues but I suspect capacity came into play since they substituted a much smaller plane and that plane still wasn't full). I missed my connecting flight and I am on standby all day but the flights today are full so it is a strong possibility I will be spending the night in MIA and not making it to my final destination today. Not one update at the airport was in English even though the flight was going to a US city. Once on the plane the flight attendant repeatedly asked me questions not in English when she knew I didn't understand her and I know she spoke English since she made a few announcements in English. food was not good. Very carb heavy and protein was very dry. No entertainment on a 7 hour flight. No place to buy a book or magazine in the holding pen area prior to boarding. This flight was not worth the money saved. I would have been better off spending a few more hundred on another airline."
Pros: "The check in attendant was very friendly but unfortunately that was the last friendly person I encounter with the airline and at the Bolivian airport."
Cons: "The check in process was a bit inefficient. We were lined up to block other airline checkin lines versus letting us stand in line within the ropes. Food was not that good. No online check in and I had to call to select seats. I struggled finding an 800 to contact them. I ended up asking a travel agent for help. I also was not able to confirm my flight online although I was told I had the right confirmation codes. Website consistently indicated records couldn't be found."
Cons: "No can beverages, small cup of water. Sporting luggage is charged for oversize even if you are taking skis. The plane is a small one, no entertainment, poor food. If you are connecting in Santa Cruz de la Sierra, the airport over there is so small and you cant even charge your phone."
Pros: "BoA is easy to fly, but loose with time schedules"
Cons: "Always late and poor service"
Pros: "Flight attendants were professional and efficient."
Cons: "Crazy boarding process--passport checked 3 times and bags searched twice (all passengers). That was AFTER our arrival on same carrier (having cleared secrurity)."
Pros: "Clean appearing flight, safe and secure. Staff attentive"
Cons: "Flight was one hour late for no apparent reason- or at least that wasn't shared. Took sometime to receive blanket. Food service in middle of overnight flight with lights on for about an hour- this seemed unnecessary and just screwed up sleep. Upon screening,had to throw away water purchased in Bolivian airport. This flight has the basics- but don't expect the wine pours (very tiny), movies (none) eye covers or service of many overseas flights . This airline has it made for now though as it is affordable and not many other options to Bolivia from USA"
Cons: "Side note- other inter Bolivian flight attempted to purchase online but system didn't work"
Pros: "The only good thing were the beverages"
Cons: "BoA check-in crew need to be trained, they leave their desks when you are hand them your passpport and make you wait more than 45 minutes, this is due to the M.A.S controlled government, this issues never happened before this party came into power. Beware when you check in , these shady employees will try everything the can to halt this process and leave some passengers behind and too late to board the plane, and you will have to pay $200 to reschedule your flight next day, Also beware of the changing lanes for check in, thats how they get you pay those fines, you are first in line , then it changes and you are now last."
Pros: "Great service, and the food was actually very tasty and fresh! I was comfortable and felt like I was in good hands. Thanks! Also loved the pillow and blankets, as well as the wine, which was surprisingly very high quality and also put me to sleep."
Pros: "There was no way to check in ahead of time, either on-line or otherwise. It would be helpful. The staff was friendly, the seats comfortable with plenty of leg room."
Cons: "The meals are at awkward times. I would prefer one or the other, but not both."
Pros: "Ample blankets/ plIllows Courteous crew"
Cons: "Boarded plane late with additional search of carry-ons. Congested flight Needed a vegetarian alternative"
Pros: "Everything that BoA provided was top notch. They just simply do not provide entire swaths of things that other airlines typically offer."
Cons: "Website check-in is a joke: the site crashes or just gives you errors, it barely gives any information. You can't even look up your itinerary. You most certainly can't check in, nor get help. Useless website. No wifi, on any plane, of any type. No on-board entertainment: My all-day flight had no entertainment of any kind. No movies, no reading material, no wifi, and no power outlets. You better have pre-loaded stuff on a computer or tablet that is fully charged, or you're just going to sit in a metal tube for 7 hours with nothing to do."
Pros: "SAME AS ABOVE"
Cons: "SAME AS ABOVE"
Pros: "I liked the service in cabin plus the vegetarian meal was decent. Request in advance though. Comfortable seats. Can't beat the price."
Cons: "NO AIR CONDITIONING VENTS! It got very hot at times and there's no way for you to get fresh air of you're feeling sick."
Cons: "Sucks the way they treated nnhh"
Cons: "The check in ladies were rude and spoke about me to each other in Spanish. You can only take 10 kilos on with you including carry on luggage and your purse. Their system is rigged. It is 23kilo weight limit but if you pay $100 per bag you can take 9 more kilos. On the plane there is nothing!! No wifi, no power outlets, no tvs not personal not even drop down ones you can share. I vegetarian and they only gave me a veggie meal my first flight. My second they were well we don't have it but let me give you the number of the office so you can call and make sure it doesn't happen on your return flight. As if I would ever fly them again!!! Worse than Spirit, Ryanair, and southwest combined!!!!"
Cons: "food sucked, no entertainment, hour late, they suck"
Cons: "They don't give your the seat you requested a week in advance and put you in middle seat."
Pros: "Absolutely the worst flight I've ever taken."
Cons: "no entertainment, hot air, men crew were jerks."
Airlines flying from Santa Cruz de la Sierra to Miami have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights