Find Deals on Flights from São Paulo to Miami (SAO - MIA)

Tight seating, turbulence and screaming children do not a good flight make.

Served food!

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

best routes to destinations in South America easy connections.

The boarding was accurate, the aircraft welcome was a nice touch, all the flight information was on time and excellent through the web site.

Meal overcooked and dry.

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Nice crew Good price

Boarding process not well organized No online check in

not much

For both flights I received an email that the date(!) and time has changed. Both flights were late, and both had a very rough landing (plane bumped on the runway). On the 2nd flight, the landing was aborted shortly before touchdown, and 10 min later they tried again

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

First class cabin was only 8 seats

How does American think it can get away with a mediocre business class fitting and charge the same as Lufthansa and United? In this flight, the did recline 170º but formed a ramp that did slowly slide the passenger under the set in front of him. I'd recommend someone from AA should fly Lufthansa Business Class or Singapore Airlines Business to check out how it should be done! ANd then, flying a beaten up 777-200er while its competitors fly 787 is nonhing but a shame!

This flight was on time, good plane but old

entertainment was brand new with a lot of variety. Crew was always helpful.

Check in online NEVER works at LATAM app or website!!! When you choose your seat on the LATAM app and hit confirm it says that is confirmed. when I arrived at the check in i didn't have my seat and they said that online is only "pre reservation" but they cannot keep my seat. its the first time a airline company came with this "rule" and many many people were also disappointed at this. Families with kids could not seat together and inside the plane was pretty messy with everyone trying to change seats. since after the join of TAM and LAN its been messy and they have to fix all these soon not to loose clients.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

Based on the way that I wa treated, I am unable to find anything that I did like.

Unprofessional, lack of manners. Customer service for tap is awful.

Aviones nuevos.

El catering

Nice staff

No entertainment No breakfast

Perfectly on time, good snacks, great view from window.

The seat 9A doesn`t have a window! There`s only a wall very near you head. It was the worse seat I ever saw in my life. WARNING: Do yourself a favor: Don`t reserve this seat .

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

The service was great, the airplane was really comfortable and the selection of drinks made this a great on-board experience. The flight was on time which is really important when you have a connection.

When we arrived in Pan amazing there was no gate available, it took like 30 minutes to get a bus to pick up us from the ramp to take us to the terminal. The airline seemed a bit disorganized in this case. Knowing that everyone was taking a connection flight the airline should have been prepared.

Missleading information from COPA personnel at JFK Airport about to claim the luggage in Bogota or Cali. Secondly the last connection Bogota-Cali was not booked either by Copa or Kayak with Avianca Airlines, so after showing paper work and fighting with Copa we got 4 hour late flight. We were not the only ones, there were about 12 people with the same situation.

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

Nothing

After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.