Find Cheap Flights from São Paulo to Miami (SAO - MIA)

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Flight was on time

Food

Problems not translated to English. 3.5 hours to rebook our group of 14. How many times we heard 10 more minutes!!! Told to go to wrong lines multiple times. English speaking agents would disappear and not stick with us. Reappear later to find us still waiting. Weather related but we were not told it was fog and we're worried about lightening and thunder. We needed to be far more informed.

This flight was on time, good plane but old

entertainment was brand new with a lot of variety. Crew was always helpful.

Check in online NEVER works at LATAM app or website!!! When you choose your seat on the LATAM app and hit confirm it says that is confirmed. when I arrived at the check in i didn't have my seat and they said that online is only "pre reservation" but they cannot keep my seat. its the first time a airline company came with this "rule" and many many people were also disappointed at this. Families with kids could not seat together and inside the plane was pretty messy with everyone trying to change seats. since after the join of TAM and LAN its been messy and they have to fix all these soon not to loose clients.

First class cabin was only 8 seats

How does American think it can get away with a mediocre business class fitting and charge the same as Lufthansa and United? In this flight, the did recline 170º but formed a ramp that did slowly slide the passenger under the set in front of him. I'd recommend someone from AA should fly Lufthansa Business Class or Singapore Airlines Business to check out how it should be done! ANd then, flying a beaten up 777-200er while its competitors fly 787 is nonhing but a shame!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nice crew Good price

Boarding process not well organized No online check in

not much

For both flights I received an email that the date(!) and time has changed. Both flights were late, and both had a very rough landing (plane bumped on the runway). On the 2nd flight, the landing was aborted shortly before touchdown, and 10 min later they tried again

Crew was not friendly

best routes to destinations in South America easy connections.

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

I wasn't allowed to board my flight because I was told I needed an outbound flight from Colombia back to my home country (USA). This is not a true policy and I am extremely frustrated that I was told this and forced to miss my flight. The manager at the avianca check in desk was extremely rude and unhelpful.

I was stunned when they gave you a sandwich and muffin on this short flight. It was GREAT

They switched the gate 3 times. You have to really pay attention at that airport.

Had bag checked even though it fit with standards.

No problem with the fligth

Food. Could be better!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

When I bought the ticket, it was the best company selling Thank you very much

I always use kayak to buy my tickets

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

Crew, on board service and good airplane.

No complaints.

Non of your employees speaks english

when i tried to get help about losing my phone in the plane, i couldnt get any help and treated really rudely.

Good service, kind attention

No way to check in

Nothing

food sucked, no entertainment, hour late, they suck

The movies and the size of the airplane.

Very uncomfortable seats. We also were not put together with my husband, even though we had just gotten married and this was our honeymoon trip. Staff were very rude and not understanding. They also forgot my husband's kosher meal and ended up offering it to someone else.

Honestly my who experience with TAM was either a cancelled flight or delayed flight.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Great regional airline.

Left on time. Very good crew. Comfortable seats

Limited food and drink. No WiFi or entertainment. Both not working