Find Cheap Flights from São Paulo Guarulhos Intl to Miami (GRU - MIA)

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Flight was on time

Food

Problems not translated to English. 3.5 hours to rebook our group of 14. How many times we heard 10 more minutes!!! Told to go to wrong lines multiple times. English speaking agents would disappear and not stick with us. Reappear later to find us still waiting. Weather related but we were not told it was fog and we're worried about lightening and thunder. We needed to be far more informed.

This flight was on time, good plane but old

entertainment was brand new with a lot of variety. Crew was always helpful.

Check in online NEVER works at LATAM app or website!!! When you choose your seat on the LATAM app and hit confirm it says that is confirmed. when I arrived at the check in i didn't have my seat and they said that online is only "pre reservation" but they cannot keep my seat. its the first time a airline company came with this "rule" and many many people were also disappointed at this. Families with kids could not seat together and inside the plane was pretty messy with everyone trying to change seats. since after the join of TAM and LAN its been messy and they have to fix all these soon not to loose clients.

Nice crew Good price

Boarding process not well organized No online check in

not much

For both flights I received an email that the date(!) and time has changed. Both flights were late, and both had a very rough landing (plane bumped on the runway). On the 2nd flight, the landing was aborted shortly before touchdown, and 10 min later they tried again

Crew was not friendly

best routes to destinations in South America easy connections.

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

I wasn't allowed to board my flight because I was told I needed an outbound flight from Colombia back to my home country (USA). This is not a true policy and I am extremely frustrated that I was told this and forced to miss my flight. The manager at the avianca check in desk was extremely rude and unhelpful.

I was stunned when they gave you a sandwich and muffin on this short flight. It was GREAT

They switched the gate 3 times. You have to really pay attention at that airport.

Had bag checked even though it fit with standards.

No problem with the fligth

Food. Could be better!

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

Crew, on board service and good airplane.

No complaints.

Non of your employees speaks english

when i tried to get help about losing my phone in the plane, i couldnt get any help and treated really rudely.

When I bought the ticket, it was the best company selling Thank you very much

I always use kayak to buy my tickets

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

Great regional airline.

Left on time. Very good crew. Comfortable seats

Limited food and drink. No WiFi or entertainment. Both not working

Good service, kind attention

No way to check in

Nothing

food sucked, no entertainment, hour late, they suck

The crew makes you feel special regardless traveling in an economic or business class. The food was excellent in the business class.

Smooth friendly service

Food

The flight departed on time, service was prompt and the cabin crew was friendly and spoke fluent English.

Not really a complaint but flights marked Operated by P5 Arrorepublica are done using Copa Columbia metal whose business class on the E190 uses a smaller seat type that's 4 across as opposed to 3 across in the Copa Panama E190 s, however it's the same great service.

When I arrived to the airport i found that my flight had been changed for another one that was going to depart 4 hours later, that is I had 4 more hours of waiting at the airport, then at 4 am in the morning just before boarding they offered a voucher to let somebody else take my spot (that was nice because they let me stay at the star alliance lounge) the problem is that later they told me the voucher can only be used at an copa air office IN PERSON!!!! Who buys tickets in person in 2017 I guess copa is still in 1990

I liked the service in cabin plus the vegetarian meal was decent. Request in advance though. Comfortable seats. Can't beat the price.

NO AIR CONDITIONING VENTS! It got very hot at times and there's no way for you to get fresh air of you're feeling sick.

There was no way to check in ahead of time, either on-line or otherwise. It would be helpful. The staff was friendly, the seats comfortable with plenty of leg room.

The meals are at awkward times. I would prefer one or the other, but not both.