Stolen items from luggage
Was comfortable, on time, everyone very professional
couldn't hear Captain/pilot when he spoke very well. Maybe speak louder.
Is wash very good
No strict baggage rules, free carry-on, free WiFi and entertainment. Efificient boarding.
Nothing I didn’t like.
Comfort and quality of the airline is top notch, like its sister company Virgin.
A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great
After a 2 hour delay we boarded to free DirectTV. Thanks United!
Gate agent, grumpy. Some how she thought it was my fault they offered me a cheap ticket to purchase. Regardless of the price I, or anyone else pays, we should all be treated equally with dignity and professionalism.
Seats uncomfortable, crew rude to other passengers
There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.
I liked that they provided blankets and complimentary drinks.
They didn’t provide entertainment properly, you needed to have the United app downloaded ahead of time if you wanted to see any movies. All food was made for purchase they did not offer any free food.
The crew was very friendly
There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work.
Arriving to the destination
Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight
No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off.
Being on time.
Normal too squished conditions.
Stolen items from luggage
It was good very friendly workers..
Long time ago coming home from AK and getting a little box of pizza and then an ice cream bar.. cute
I liked the nice flight attendants. They really helped make it a comfortable ride.
The plane was late to board, however we still left in time.
I didn't eat or watch movies, so couldn't rate those. The crew we're pleasant and helpful, and the pilot got us there in one piece, which is the important thing. Then, I managed to leave my suitcase behind, after picking it up at baggage claim. I had just arrived at my destination and realized it was missing, and before panic set in I got a call from someone at Alaska Airlines, saying they had my bag. Excellent! I'd definitely fly Alaska again, and recommend it to others. Eileen
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