My baggage took for to long to arrive
Plane nice and comfortable
No wifi couldn’t do any work
Was looking forward to completing some work but the wifi never came on.
Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
The staff is very friendly. Most pleasant airline I've flown with.
I like the efficiency and speed of the process.
Myself and another person were assigned the same seat. It was resolved.
Two doors available for boarding, allowing for faster loading/unloading of people.
Flight delayed by 20 minutes, but that's not bad for an evening flight.
Hospitality of the crew.
My luggage that was to be loaded in the cargo area of the plane never was put on the plane. No clothes, no shoes, no medications, no gps radio equiptment, and no special fishing equiptment, (as I was on a sportfishing vacation). Really, Really dissappointed.
Free beer or wine
Cramped seats, prop plane
On time and no lines
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