Wifi should be free. Also, the seats were super uncomfortable. I know it's an airline, but dang.
Pros: "Alaska air has WiFi for customers and comfortable seats which is awesome"
Cons: "I heard a kid ask for sparkling cider! That would be so awesome at least during holiday traveling for the month of November thru January"
Pros: "The crew was great. I love the hot tea selection on Alaska."
Pros: "Was a nice flight all around."
Cons: "One first class passenger was served a little to much alcohol. He got pretty loud but nothing was done to quiet him down. That was the only bad thing."
Pros: "Good boarding process even when every seat was full."
Cons: "More legroom. Not asking for a ton, but at least another 2 inches. My knees were killing me by the time we landed, & it was only a 3 hr flight."
Pros: "Crew was great, the flight was good. Food is good but expensive."
Cons: "Free or inexpensive food options would be nice. I also prefer when the screens are in the back of the seat and I don't have to stream on my phone or pay high prices to use data."
Pros: "Crew was friendly"
Cons: "Tray tables very dirty, flight overbooked, hard to find gate agents"
Pros: "Nothing. Missed the connection due to being on the tarmac/runway for over a hour and a half. Missed my connection"
Cons: "Everything from flight schedule to customer service could have been better. Alaska Airlines is horrible"
Pros: "Biscoff cookies are the best please never stop serving them!"
Cons: "We were almost treated as if we were stand by people instead of paid passengers. They didn't give us seats until the last minute because we used saver prices... Because i found a bargain price i get treated as lesser? Not cool."
Pros: "My bags were about 3 pounds heavier than allowed and she let me in with them. The crew is overall very nice and professional."
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Cons: "It was fabulous as always! Thank you. I love Delta!"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Cons: "Was not offered a drink in first class prior to take off."
Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Cons: "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
Pros: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"
Cons: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"
Cons: "I didn't like having priceline involved in my purchase. I did not care to use priceline, as I didn't get to pick my seat at purchase, or pay for my checked bag. The price went up when I went back to pick my seat and pay for baggage. Therefore I will not be using kayak again."
Cons: "My seat was not worth an extra $50. Sat next to a lady with a stinky dog in her lap that was probably a little too big for lap."
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Cons: "I can't believe you have to pay $40 for carryon!!!"
Cons: "Extra charges, couldn't check in online without paying $45 and worst customer service EVER!"
Cons: "First of all I had to deplane because of sewer issues that took several hours to fix. Caused issues with my rental car. Then a $45 bag fee each way on a 2 hour flight that cost $160. That's freaking ridiculous. They say it's a value to fly frontier when it is a complete rip off plus they wanted to charge for coke. Complete joke. Total dillataunts"
Cons: "The breaks failed on the plane so we had to deplane at the gate. They couldn't get us out until late the next day so I had to cancel my trip."
Pros: "Fast boarding"
Cons: "Checked bag was $40 each way and everything cost extra. No drinks etc."
Pros: "I sat in row 3 and had a lot of leg room. I am 6' 2" and usually have 0 leg room in most coach seating."
Cons: "There were no free snacks/soft drinks available."
Pros: "Nice crew. Smooth process overall."
Cons: "Seats were tolerable for a short flight but not for much longer."
Pros: "Seatt space was great."
Cons: "The seats didn't recline at all making it nearly impossible to sleep."
Pros: "In-flight, no one (flight attendants) really bothers you."
Cons: "Communication amongst the airline and it's PAYING customers, TERRIBLE."
Pros: "Quick non-stop destination flight booked a day before for very cheap. Wonderful."
Pros: "It was smooth and uneventful. At 6 AM that is saying a lot...!"
Pros: "Great for anyone simply looking to get from point A to point B - no fuss!"
Pros: "Flight crew was nice enough, but the intercom woman was very annoying; spoke like we were children. How many times do you need to announce a last bathroom call? 1 is diffident. 5 is excessive."
Cons: "Charge you for EVERYTHING. Seats were so small i couldn’t bend down to find my headphones in my bag on the ground. I’m 5’4” 115 lbs. no in flight WiFi or entertainment. It was a long flight."
Pros: "Great trip. Just got me to LAX on time and easily"
Cons: "Everything was fine"
Cons: "I usually don't care too much about my flights from LA to Seattle since it's only a 2 hour flight. This was my first time with spirit and it was horrible from start to finish. Staff was unfriendly checking my bag in (I had to pay $82 for ONE checked bag), boarding the plane was a complete unorganized mess, the flight was bumpy and uncomfortable, the beverage I asked for on the flight was out of stock, the landing was horrific. By far, worst 2 hours on a plane I've ever experienced."
Pros: "Friendliness On time"
Cons: "Seats offer too little room...coffee was not good compared to that served on competitors carriers."