Extra legroom - paid $50 extra for premium seating each for me and my husband. Very friendly and kind staff.
When I paid the $100 extra for two premium seats online, there was no indication that we would be losing reclining seats. Our seats did not recline and they were hard and uncomfortable. The passenger next to me, and I, both got backaches from the hard seats on this long flight (Seattle to Washington) and could not recline the seats to relieve the pain. I would not have bought the premium seating if I had been informed these seats do not recline - our originally assigned seats did recline. If it had been a red-eye flight I would have been even more inconvenienced.
How can you like an airline that allows morbidly obese people to buy one seat?
I had to endure five hours sitting next to a 350+ pound man whose body took about a quarter of my space. There was no way to move with a fully packed plane so I sat twisted in the little remaining room. I paid for a full seat but all I got was a wrenched neck and back.
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