Find Cheap Flights from Shanghai Pu Dong to Los Angeles (PVG - LAX)

I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Again, crew with poor English. We got boarded and then it turned out we would not be able to fly for at least one more hour. So we set for an extra hour in this small airplane. Why did they board us?? It was better waiting in the airport.

We were delayed a bit out of Shanghai but still arrived in Los Angeles on-time (very slightly early) which was nice. well done.

The boarding process was confusing, with staff members holding signs creating arbitrary waiting areas for each of the boarding zones. If this is the boarding process, maybe something more structured can be implemented, otherwise people just end up everywhere. The seat back entertainment on this 777-200 suffered from the most capricious touch-screens ever. I would frequently tap a control on the screen only to have a control at the far corner of the screen be "pressed" instead. Annoying.

Arriving

Cramped seats, poor food, inattentive flight attendants

Fight was 45 delay but still 10 minutes earlier arrived.that was very good.

The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive

Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant.

The flight destination is Beijing but we need re checkin at Shenzhen and the worst is we need to pickup bag and rechecked baggage

I've travelled extensively and ok many different airlines and Hainan is by far the worst. Not good communicating prior to the flight especially about delays. The food was in edible. Seats where uncomfortable and on each flight here was something broken on my seat. No entertainment on flights between Bangkok and Beijing. The crew was So unfriendly and wouldn't help at all when we asked them for help when one of our travel companions was ill.

Smooth flight.

Need more leg room.

Nothing

I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again

1. My reclining seat was broken. 36C. I reclines when you push the button and lean backwards, but quickly you will find out that the button doesn't do anything, because it the seat goes back to upright position as soon as you move a little forward. Imagine sitting on a seat that goes up and down for 12 hours. 2. The flight attendants on this flight speak extremely poor english. China Southern is so much better. I couldn't understand a single thing the flight attendants were saying from the speakers. They need more English classes. 3. The male flight attendant in charge of the aisle I was sitting along was extremely rude and incompetent. I cannot say enough bad things about him. He was like "What do you want?!" when he wanted to ask if we wanted rice or noodles. While clearing the trays, he also accidentally spilt something gooey on my arm. I couldn't see what it was because the lights were dim. He stood there staring at me like he was the one who got spilt on, while I sat there wondering how he passed his exams to become a flight attendant. I asked him to get some tissue for me and he decided to walk all the way to the bathroom at the end of the aisle. The gooey thing was sinking through my blouse so I decided to save myself and dig through my bag to look for some tissue. I got up to go wash it off in the bathroom, while he just started walking out. Anyways, that's not the end. There were 2 chinese ladies sitting next to me. The flight attendant was handing out the customs form, and the chinese ladies asked "is there a light?" (cause the cabin was dim). The flight attendant answered "You didn't turn it on!" How rude! My unpleasant flight with this awful flight attendant ended with me being parched and I wanted to ask for some water. I pressed the assistant light and waited for someone to come. I waited for a good 5 minutes and of course, no one came. I realized this was a flight where I had to do everything on my own, so I got up and guess what I saw? My favorite attendant standing at the end of the aisle staring at the floor digging his ear with his pinky. He looked very bored, and I understand it's a long flight/shift, so I don't blame him for this one. 4. 鱼肉饭，鸡肉面，鸡肉饭，牛肉面。 Fish rice or chicken noodle? chicken rice or beef noodle? Beef rice or fish noodle? Food is OK I guess. 5. I don't want to sound like I'm complaining a lot, but I really think they can do better. Why? Cause China southern can, why can't you? Entertainment was only so so on this long flight. Barely any new movies to remind you that you're really only watching this to kill time. Honestly, I would not travel with them for long flights again.

Nothing

I will never fly eastern China air again. Unless I'm refunded I'll probably see you in court.

1. My round trip flights were on time; 2. The services on board were great; 3. Pretty flight attendants.

None.

It was only a two hour flight, but they served breakfast. All the staff was friendly. I was still quite sleepy when the food was served and declined the meal. The flight attendant told me to tell her when I was ready to eat. I was the only non-Chinese on the plane and was provided and English-language newspaper without asking.

Crew was efficient and friendly. Boarding was quick and painless. They served lunch that was fairly good standard food. For a specialty Chinese airline the English was quite good and entertainment choices were varied enough with English (foreign) movies and shows. Subtitles were available as well. The aircraft itself was clean and comfortable.

Entertainment was a little lacking due to it being a Chinese specialty flight but there were enough shows and movies in English it wasn't a huge issue. The shows/movies were maybe a little of the not popular sort but, again, they were entertaining.

The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

Attentive crew, good washrooms, comfy but still an airplane.

Food wasn't great. Entertainment needs to be updated.

The food, the attendants, the entertainment, the seating. Overall great experience flying around the world!

The staff needs to work on their English skills. One flight attendant said "no no no no no you can't put your bag there." How about "excuse me sir could you please move your baggage?" The food was also really bad. All the side dishes were the same for breakfast lunch and dinner. I'm not a fan of melon. It was also hard. Most of the staff were friendly and I liked the look and feel of the airplane. Hope you guys can improve.

Could not have your phone on at all, not even airplane mode. Good luck if you downloaded anything for your 13 hour flight, you don't have access! My chair didnt recline, was broken. A passenger was clearly drunk and wandering around. Kept sitting in an open seat behind our row (that was not his) and yelling loudly back to his friend, also smelled awful. Flight crew did nothing about it.

the desk people on korean eastern airline were excellent friendly and great

some flight attendants(women) were cold the guys were very kind.

Once again, the service was great.

Way too cold inside the cabin.