The planes were nice and the crew was nice.
Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat.
the returning flight from Doha to Chicago was absolutely old and small.
Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries.
Entertainment and food timings are odd.
12 hrs transit must give Hotel, without Hotel it was bad!
More than 10 hrs transit must give Hotel !!
*Our flight from LA to Melbourne on January 7th was cancelled. Fortunately, Qantas crew members were able to place us on an American Airlines flight to JFK the very same day.
Were able to create an allergy friendly meal for my daughter on board, even though the information we called and provided ahead of time was lost.
Economy class seats are too cramped for such long haul flights.
Cabin crew was ok.
Ground staff was terrible. Boarding took forever. Plane was dirty. Blanket had stains on them. Overall, just disgusting. I was afraid to touch anything on the plane. I took photos to document.
Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth.
To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties.
Boarding was slow and people were standing in line for ages before they started to let passengers board. Once boarded, flight was delayed over an hour so we just sat there on the plane. We were sitting in the last row where extremely cold air was just blowing directly at us the entire flight! We asked a few members of the crew including the manager and were told that that's what happens when you're close to the door. It was the MOST UNCOMFORTABLE flight of my life!!! I will never fly Qantas again. They were a complete nightmare and definitely the low point of our wonderful vacation.
My husband and I paid a combined $100 to reserve seats on our flight from LAX to London. When we got to check-in at LAX airport we did not get our reserved seats. Everything had been changed around. We did not even have seats next to each other. Upon complaining at arrival in London (there was no time at LAX to deal with this, as usual that airport was one chaotic mess) we were given a British Airways business card with a phone number that did not work/had been disconnected. I would like to get the $100 reservation fee back. Thank you.
Airline accommodated the delay with free room and meal voucher.
Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.
Not enough leg room, chocolate dessert
The flight attendants were very nice & accommodating. Everyone made you feel welcomed and valued. The food was fresh and you could tell there was a lot of detail put into the trays, they were well presented.
No complaints, it was really a great experience.
The movie and television options were fairly good.
I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated.
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|Flights Arrive in||Dallas/Ft Worth & other airports|
|Flights Depart from||Singapore|
|Airlines||Qatar Airways, Qantas Airways, British Airways|