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The seats are not comfortable if you are not tall.

I flew four flights on British Airways within two weeks. I was unable to download the boarding pass to my phone for any of the four flights. I could check-in for my flight but the system would not give me boarding pass. I tried multiple ways and multiple times. I discovered many other passengers also had the same issue with their boarding passes. No explanation or acknowledgement by BA.

We loved our flight attendant, Emma from Scotland, the meal and entertainment offerings were wonderful, the flight was smooth, and enough leg room to stretch. We would fly with you again!

Business class on British Air with the Airbus 320 means the same seating as main cabin ( 3 - 3), but with the middle seat of each three-seat row blocked off to become a platform/table. This is decidedly NOT a business class experience. Other aspects of the flight were fine.

The crew were good. The flight was on time. The food was bad.

Pleasant, attentive and efficient flight attendants. Boarding process and seat selection easy. No internet on transatlantic flight. Extremely uncomfortable, rigid seat.

it didn’t happen!!! they canceled it like 15 hours before the flight and made me find my OWN replacement flight and talk to them for FOUR hours!!!

Pilot kept us informed of status of slight delay. Much appreciated.

Could be better in all aspects. Poor communication. Rude staff

The seat design was comfortable (better than any I've been in recently, to be honest), but unfortunately the arm of my seat was broken so I had to mess with it for the long flight. But the crew and service were phenomenal.