All reviews good because...flight from BWI to London ,economy seats was miserable. I usually book 1,step up from economy but this would have added 1500 bucks 1 way. Bit the bullet and upgraded for retun flight, otherwise all ratings would have been rock bottom.
Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly
It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.
Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.
This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.
We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.
Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.
Flight delayed over an hour. They said they would hold our connection but then did not.
Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.
Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.
Best international flight I have had in a while! Far superior accommodation, services, food and general experience compared to U.S. airline companies.
0lane 2qs on tim3. Very bad food. No free wifi, only for texts. Entertainment poor and hard to access.
At boarding, the locations where we had to have our passports checked prior to boarding were very unclear. Occasional staff wandered around telling people, but in busy area of the terminal this was not obvious. It was also located well after the check in desk in terms of walking to the gate. The Premium Economy service was attentive and warm. The only big draw back was lack of restrooms, and no division or even curtain between PE and Economy.
We had seats between the bathroom and a screaming baby, and did not have enough room to lay my head down on the tray table. Not ideal.
Very nice crew and great food. Easy to board just wish the flight could be shorter or seats more comfortable or more room to walk around when you get cramps in your legs from sitting so long. Crew was great and attentive and really was good food.
My experience was wonderful. The professionalism of the crew was exemplary 🙂. The meals were wholesome and tasty. I have no complaints
Everything was smooth and great. I didnt like that they talk so much on the interphone during the flight.
Even though I paid extra for more room, we were very cramped and the seats were hard. Also, when we checked in they did not post the gate we were to arrive at even though we were half an hour away from boarding. The agent did not know either. Actually, the flight from Porto to Zurich did to have the gate posted, and there were very few agents in the boarding areas who could help us. I would never fly Swiss Air again.
Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!
The flight did not take place because the flight was canceled and I still have not received a refund for the flight.
It was a fairly old plane in which you couldn't buy an internet connection.
Scandinavian was perfect. Nice A350 with an on time departure and an an experienced crew. What a difference from TAP.
The staff were great, the food was good. I just hate being crammed in a tuna can for 10 hours cause I can’t afford a better seat.
Really like this airline. Best food for airlines and comfortable seats and attentive staff. Delay was due to air traffic.
I paid extra for our seats on the way coming back from Stockholm to New York the seats were changed and it was totally waved. This happened to three more passengers.
Will not recommend SAS for business travel. Food was so-so. Service was very good. First leg was very good. Second leg from Copenhagen to Barcelona was terrible. We paid a LOT for business class and to have seats worse than most coach seats with no entertainment and no charging available for 1/3rd of the whole trip was not acceptable. Very disappointing. I thought they were coming back in the U.S. with style, NOT YET.
great crew, professional, funny, and great service. good condition plane too! great experience
It was great, used to fly them a lot back 20 years ago but since did KLM as my flight route changed, but very happy with my experience and will come again!
When my flight was changed from delays they were quick to rebook me.
The Recaro seats are stiff and have minimal padding. Quite uncomfortable for a 5.5 hour flight. The upfront seats and space are identical to the ones in the back. The upgrade was not worth it.
Great crew, excellent landing, good food. Over all great experience. Thank you!
Older aircraft, no meal, only food was for purchase. Not impressed United.
United needs to step up their game. Delayed flight leaving Seattle, San Francisco. Older aircraft, not very comfortable.
Always wish for more healthy, gluten free options. We have to bring our own.
Having a long layover, I was very appreciative of the ability to stand by for an earlier flight. Other airlines like Delta have refused this to me in the past, just to be mean (because my ticket class wasn't high enough). United went out of their way to help me get to my destination early, which I really appreciated given that it was the third leg of a 24+ hour journey for me.
This flight leg was fantastic - super comfortable and a great selection of things to watch on the TV. Staff were excellent, really above and beyond.
Other than a way way too cold cabinets for the entire flight, all was great
One bag is incorrect and not acceptable for an international flight. The food was not just good. I won't fly with them again.
The flight attendants were very rude, beyond comprehension. I took a business class from London to SFO for the first time on United. When I asked for a second piece of bread during dinner, the serving attendant threw a 3rd bread on my plate and said, “here. You can have this one too”! I couldn’t believe the rudeness of the attendant. Most all attendants were very rude, unhelpful, sing the food was absolutely disgusting. Never fly United internationally in business class. My flight back to SFO was a nightmare!!
Not pleasant trip cross country when the entertainment and WiFi system not working. No entertainment for entirety of route. Staff was rather nonchalant in that they dismissed the problem due to age of plane. It would have been nice to know this up front so I could have come prepared to read or download movies before boarding Coincidentally or not, there was a similar issue with the entertainment system on my previous flight I took on my fist leg of the trip. There are no seat TVs, so you must rely on the app when it works. United can do better. Also, what use it it to pay for boarding group 2 when half of the passengers are in the same line as you?
Great on board entertainment Tasty food Cattle class obviously crammed but not as bad as shorter hall flights
I was attacked in the Miami airport and the staff did nothing. On my flight from London to Miami one of the flight attendants screamed at me and demanded I keep my seat in the upright position at all times during the fight so the man behind me was comfortable for the flight. I will never in my life use British airways again
Logan gate staff was unhelpful. Arrived early, come to find out the airbus scheduled was reassigned and I did not have a seat. The desk agent spoke to his supervisor who instructed him to give me a boarding pass to get up to gate area, he was polite. At the gate the fellow was sitting to the side with two other BA staff . I asked him if he could help me, his answer was” we are on a break, we are closed” then turned his back. I am almost 70, drove 4 1/2 hours to Boston and had been looking forward to this trip for 5 months. I have worked in service many times in my life and this is not how it is done. I eventually (1/2 hr) before boarding was able to get a seat. The rest of the flight experience was unremarkable.
The boarding process was chaotic at LHR and the seat was not as comfortable as other airlines....
Airlines have to stop assuming passengers bring entertainment. Provide it like you used to in business class and above!! N
Great flight. One unique individual assisting in business class who should have not been there. Need more generic meals, not British centric.
Not my definition of first class. No leg room and barely any recline. The food was good. The crew was great. The comfort for the price I paid for London to Cairo was highway robbery. The Wi-Fi didn't work for me either.
There might be more food options for people who can't eat so much starch/sugar/bread/rice. Meat, cheese, walnuts/pecans for snack, maybe jerky or other kinds of meat-based snacks would be better than bread and rice and sweets. I had an extra chardonnay, which was fine. The entertainment was great.
Unfortunately, my flight was cancelled because of some sort of emergency over the Atlantic and had to return to London. While I think British Airways made every effort to mitigate the situation, I must say it was still pretty unpleasant. I do appreciate the fact, however, that British Airways put my safety first…and I think the effort to correct a bad situation was very sincere. But I think the process might be handled better in future.
Crew service was poor and very little difference between premium economy and economy. Disappointed.
