Our flight was cancelled and we were stranded in the Dallas-Fort Worth airport to find out own way home to Tampa. Spirit refunded us our return flight but was of no help in our rebooking. This was the first and last time I will ever take this airline. They took absolutely no responsibility for their actions and had not concern at all for our well being. Terrible, just terrible. Shame on Spirit Airlines.
Crew was nice. Entertainment on my second leg was good
My flight was delayed and I only made my connecting flight by sprinting (literally sprinting) to my gate. I think a more concerted effort could have been made by crew to identify those passengers with quick connections (because of the delay) to make sure we could depart first.
The captain did make a plea for people to be considerate of those who might have close connections, but nobody paid any attention to that.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
I personally checked everything through Spirit's website and they let you know online that they are a "no frills" airline.
If you can fit it in one bag then the cost is perfect.
The amount of people who had no clue what they were in for was unnerving. It was a tight fit.
The flight crew was amazing and so helpful. I fly pretty regularly but this was my first spirit flight. I know that I have found my new airline to solely use because of the flight crew and staff. Thanks so much for the care and kindness that was given to me. I have never experienced air travel at this level truly a goal that other airlines should try to achieve.
Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight.
No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
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