Pros: "The crew was very nice."
Cons: "Frontier has actually become less comfortable than Spirit. And your bag charges are outrageous."
Pros: "It was faster than originally said."
Cons: "there was not enough snacks on the plane. They were out of many food item. One flight attendant seemed really angry about it. Our flight was late 9 hours. Crew was overwhelmed with everything. Needed someone to deal with us. Hard to get any useful information to passengers."
Pros: "The crew was very nice"
Cons: "It was difficult hearing when the captain was giving announcements."
Pros: "I have never flown Frontier. Everything was smooth. Crew was friendly and helpful. Did not purchase food items on plane and there is no entertainment but I knew that booking the flight. I sat in the 3rd row and had a reclining chair and plenty of leg room. Bags checked easily and in baggage claim fairly quickly. Frontier has a new fleet of planes and this plane was very clean and newer. I will fly frontier again. Price is right and great expierence. What more can you ask for?!"
Pros: "I loved when I got to my destination so that I was able to get off this plane."
Cons: "After having chose a seat weeks in advance I show up to board and realize my seat is the Very back at 41C. No window, dark, and right near the bathroom so it smelled awful"
Pros: "The actual price was very good, but the seat and bag fees were disappointing."
Cons: "I don’t care if there’s food or not, but nobody should have to pay for a seat or luggage."
Pros: "Arrived safely"
Cons: "On 4 legs, at least 2 had rickety planes that would seem to suggest poor fleet maintenance - noises and significant vibrations I rarely experience on other airlines/aircraft; kayak app was reporting that our flight was halfway to SLC, despite the fact that it was delayed at the gate; Frontier's pricing policy on luggage and onboarding services make it HIGHLY unlikely I will ever fly them again"
Cons: "A little cramped and you should be more upfront about a dumb fee of $45 for a carry on. I thought I was getting a good deal on a flight but I guess I was wrong. I will probably fly with an airline that doesn’t charge you for something that should be free from now on"
Cons: "1:45 minutes late leaving now we're sitting on a runway in Chicago for 15 minutes waiting for a gate....... Bullshit"
Cons: "Nothing, the whole trip booked through Kayak on Kiwi was a disaster."
Pros: "Smooth flight"
Cons: "There was a persistent wining sound next to the exit seats the entire trip that gave me a headache. The other passengers complained and were compensated on the price of their ticket upgrade but it was loud in the seats behind as well and we got nothing."
Cons: "If you really want to know about our experience with Spirit, then call 580-678-4080 and talk with Patrick."
Pros: "The crew was amazing."
Cons: "Nothing. It’s what I expected from Spirit. Got me from A to B as simply as possible."
Pros: "Seat was so comfortable"
Cons: "If we don’t have to pay for baggage we could eat while flight was delayed"
Pros: "The overall experience was very nice. The flight attendants were very humorous and made the flight even better. Both my flights arrived early which is always nice. I would definitely fly Spirit again."
Pros: "This was my first time flying Spirit and I had no issues. As long as you are taking a pretty short trip, this airline is great. Also, you should have everything with you, bag, drinks, snacks, etc. because you will pay extra for all of that. I carried a bag pack which fit under the seat and brought my own snacks and entertainment, so no issues. Flight was smooth and flight arrived ahead of schedule."
Cons: "Seats were pretty close together, but I’m a small person so it was fine. If you are tall, this might be an issue. My husband is 6’4” and would have been uncomfortable in a standard row."
Pros: "The two flight attendants were pleasant. At least there was that after this nightmare."
Cons: "Spirit was so incredibly disorganized that we almost missed our flight. The line for bag drop was the same to talk to an agent. It was out the door and down the street! No one could give us any information - they just said to join the back of the line. This is a pitiful excuse for an airline with disorganized lines and no communication. Plus the desk person was so Rude and charged an arm and a leg for us going over the weight restriction. She was hateful, and wouldn’t even cut us the slightest break after we waited 2 hours. Never flying this horrible airine again. You end up being more expensive than the more expensive airlines! What a waste."
Pros: "I got the lucky seat so 5k points for me! Yay!"
Pros: "Friendly staff and updates. Price of tickets very fair."
Cons: "When you bring a very small carry on, a staff will try to charge for it."
Pros: "This time spirit left on time. Staff was friendly on second flight."
Cons: "Uncomfortable seats. Felt like a sardine. Mini tray barely large enough for anything. Pay extra for everything except your own body. nitnsure if saving 100$ was worth the experience for me. My back was killing me after the flight. Unless flight saves 300 or more and is less then 2 hours I don't think I can do it again. Get what you pay for, and the concept is great but not sure that's a way I want to save money. Some can't afford more or on a tighter budget so I understand this review is biased. I would say in the end that my only complaint with them would be my first flights crew was rude a bit and plane was delayed over an hour not due to weather. Since Spirit is known for being late.. well. Another unsettling thing was on both flights absolutely everyone was very young. From gate to pilots. All in their 20s it seemed. Not sure if I am comfortable just with pilots on bigger planes being so young.."