The United pilot we flew that day. did great job. we arrive safe to the distination despite of the climate condition. im happy for the service.so far im satified..
the delayed flight this time almost cause us to lost our next flight in chicago. thats what i dont like. wish this wont happen next time..
Crew and food.
The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.
Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.
The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.
That it got me to Paris safe
No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.
no aisle seat
Flight was on time. Boarded quickly with no fuss.
The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.
Some of the flight attendants were rude and not very welcoming at all.
On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.
On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.
My baggage took for to long to arrive
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
Rude flight attendant
Plane was dirty and crew inattentive.
Smooth operation, on time
Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.
On time. Comfortable seat. Courteous crew. Easy transfer.
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