|Avg. Flight Duration||5h 32m|
|Flights Arrive in||San Francisco|
|Flights Depart from||Tampa|
|Airlines||Frontier, JetBlue, United, Delta, Alaska Airlines|
Service was horrible! I originally had a 3 hour layover before my connecting flight which was delayed several times for various reasons which I know can be uncontrollable at times. Once I landed I only had 10 minutes to make it to my next flight in which I asked one of the flight attendants if I could move to the front of the aircraft to try and catch it and she did not allow me to do so and that they had to offload the plane “front to back.” I have seen multiple other airlines that allowed people trying to get to their next flight front-loaded off the aircraft. Once I found I missed my flight I was told that I would have to wait until midnight to fly to Orlando and then fly to my final destination (Nashville) at 6 am the next morning. I asked the attendant if they were able to provide a hotel or at the very least a meal but that wasn’t the case. I understand that things happen that delay flights but I would think this airline would be able to help their customers any way they can and that definitely was not the case! I will never fly Frontier ever again.
Poor and confusing nternet communication for flight changes, delays and checki-in capibility, prior to flight. Obtaining bording passes. Ticket purchase stated $148.00 price charged sraref $191.00. My frequent flyer account locked and then when I did get help my prior air miles were set back to zero. Upon arrival to Denver faulty equipment delayed disembarking for 25 mins. Excessive bag expenses and seats do not recline,
The flight and comfort of the airline
The people just that were on the plane
The flight attendants were amazing!
Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!
More than 2 hours delayed. Bags took forever to come out. Not flying in jetblue anymore
Crew was friendly and offered refreshments and snacks
Two seats on plane Love love love NO MIDDLE SEAT
Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts.
Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom.
Flight was comfortable despite long distance
Food service could have been better timed as we had breakfast around noon local time
Easy boarding and crew kind of ok.
There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.
Entertainment console was defective
Flight was ahead of schedule.
No free entertainment, everything possible is a paid extra. The outbound segment of this flight was over 2 hours late with drinks service that took over 2 hours to complete their first run - completely incompetent. Avoid United, especially now.
We took off on time and landed early.
This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.
The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.
There was no rhyme nor reason for who boarded first
Free movies available in flight
Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible
Free movies available in-flight
temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)
The flight attendants were really great and nice.
That I’m still stuck on this damn plane and we landed 30 minutes ago.
I missed my initial flight to Portland and people with Alaska immediately booked me for the next flight out. It was incredibly reassuring to have their help and patience. Even when there was a mixup with seating, the stewardesses took care of me and made sure I had a seat. Thank you Alaska, you made it right.
It was on time!!!!
I would definitely fly Alaska airlines again!
Boarding was very easy and crew was very attentive.
Seats were not soft enough and my TV screen sound would not work.
This is really weird. First of all, I booked the flight without paying attention that I was redirected to a flight booking website called Kiwi!!! I wouldn’t even recommend that you guys co-work with this kiwi website. I booked the flight with 20 hours layover, fine, I wanted to, to save money. But I have done math wrong and I realized I have to be on Portland by Sunday not Monday. So I go ahead and try to do manage booking and just change the date! I did but their portal just made me pay for 250 or something I don’t remember for the flight from Charlotte to Portland and I thought they will reimburse me part of original flight price after deducting any fees. But No it’s like nothing really happened and the most ridiculous and unprofessional thing they do is someone can’t reach out to any representative for this company. At all. It’s like they know, they are messed up so they avoid being on calls! How bad this is. Even when I get a number for them it’s not even free call it’s an international number. And after all of these, I get notifications from kayak, I don’t even know why. If kayak is stating that it’s nit responsible for any issues that could happen between a customer and any page he/she got redirected to, so why am I even getting notifications now? If you can really discuss and solve this out for me with the least I can get from this website called kiwi, I would appreciate it. Otherwise, I’m not even using either. Thanks It’s me Muhammad - 9893957358
The seats were so in comfortable and made my back hurt
The flight attendants were amazing!
FAST BOARDING. NICE AND COLD FLIGHT.
BAD QUALITY COFFEE.
Poor food choices, beverage purchaces mandatory, seats do not recline, excessive Frontier credit card sales pitch and most of all, expectation of gratuity for services.
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