Find Cheap Flights from Tokyo Haneda to Phoenix Sky Harbor Intl (HND - PHX)

I really liked the layout of the seats in Economy. Very comfortable. Didn’t seem like a huge crowded section, and very good service and movie selection. Also bathrooms were very clean. Food service also very good!

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

The team was very pleasant and helpful.

The movie selection was not the best for US movies.

the crew is impatient. The stewardess left before i even finish my sentence.

Nothing

.

The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines.

The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO.

Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/

Boarding was quick as i've come to expect from DFW.

I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline.

Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight

The bag service

The flight delays

The flight was very smooth and the landing also was very good. The selection of movie are plenty.

They ran out of blankets, earphones on the flight

The flight was on time and I was upgraded to First Class!

Being delayed

Pilot was informative.

Even on a big ole B777 you better upgrade to bigger seats

Efficient

Delayed departure; cramped seat; minimal amenities

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

Service

Nothing

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

The movie selection was very good.

We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep.

Did not received two luggage bags

I booked for my wife and son. The Air China lady didn't want to let them board. She said at check-in the passport number on the reservation wouldn't match my wife's passport although in Houston they could bring up her ticket perfectly fine with the same passport. Took 45 minutes and the help of a more customer service oriented co-worker to get it resolved. Poor and stressful experience.

I’ve never been on a long haul flight and perspired through my short the entire 14 hours. Hot and stuffy... not great!

Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well.

I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy.

Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home.

Great service, on time.

Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats.

Food and services

My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit

Adult and kids menu was good on flights departing San Francisco. Programming options were Good.

Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.

Excellent service and food!

N/A

The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew.

The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting.

I wish the airline goes back to serving real meals for breakfasts and dinners on the longer flights like going to the islands & returning to mainland. We were expecting warm decent meals like what they use to serve in the past rather than snack type breakfast and sandwiches & chips for dinner, on coach with extended leg room. This is one of the enticing parts of flying this airline.

Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!

Nothing was bad. It was fantastic.

Same as above.

Entertainment not applicable.

The flight attendants were great, the plane was very clean and comfortable,

On this trip being able to sleep huge a huge benefit

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy.

We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections.

Good food

My first time. It was a fine flight. We liked the food and service and comfortable cabin.

Service

Cancelation flightnothing

Service Food

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

My first time. It was a fine flight. We liked the food and service and comfortable cabin.

Service Food

The flight from Los Angeles to Guangzhou was good and food was fine.

Food served on Guangzhou-Dhaka sector was not good.

Crew members are really nice and good service

Really bad food

My first time. It was a fine flight. We liked the food and service and comfortable cabin.

The flight from Los Angeles to Guangzhou was good and food was fine.

Food served on Guangzhou-Dhaka sector was not good.

They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it.

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

Nothing

.

Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo.

Great service. Food drink and inflight entertainment

Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

Great movies and food

Being delayed

Pilot was informative.

Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that.

Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying.

My first time. It was a fine flight. We liked the food and service and comfortable cabin.

Very good and friendly

The team was very pleasant and helpful.

The movie selection was not the best for US movies.

The flight from Los Angeles to Guangzhou was good and food was fine.

Food served on Guangzhou-Dhaka sector was not good.

Everything was on time and on schedule.

No food.

Everything

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

Second standby adventure of the day got longer as inbound flight was late.

No WiFi, no charging. Food was inedible.

I booked for my wife and son. The Air China lady didn't want to let them board. She said at check-in the passport number on the reservation wouldn't match my wife's passport although in Houston they could bring up her ticket perfectly fine with the same passport. Took 45 minutes and the help of a more customer service oriented co-worker to get it resolved. Poor and stressful experience.

There was bad toilet smell reaching where I sat.

Good service with good cooperation.