Find Cheap Flights from Toronto to London Heathrow (YTO - LHR)

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Thu 12/14
Thu 12/21
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Good to Know

Low Season:
March
Best time to beat the crowds
3%
expected price decrease
High Season:
December
Most popular time to fly
5%
expected price increase
Average Price:
$860
(avg. price over the last 2 weeks)
Good Deal:
$681
or less (round trip)

When to Book Flights from Toronto to London Heathrow

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $680 or less.
The cheapest flight from Toronto to London Heathrow was found 90 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
Morning departure is around 4% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Toronto to London Heathrow Flights

How long does a flight from Toronto to London Heathrow take?
An average nonstop flight takes 6h 50m, covering a distance of 3538 miles.
How many flights are there between Toronto and London Heathrow?
There are 622 (nonstop) flights between Toronto and London Heathrow per week, averaging 87 per day.
Which airlines provide the cheapest flights from Toronto to London Heathrow?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($410), Lufthansa ($410) and Icelandair ($417).
Do I need a passport to fly between Toronto and London Heathrow?
Yes.
Which airlines fly most frequently between Toronto and London Heathrow?
Austrian Airlines (7 times daily), United (7 times daily), Lufthansa (7 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Toronto to London Heathrow?
For Toronto to London Heathrow, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from London Heathrow back to Toronto, the best deals are generally found on Friday, with Monday being the most expensive.

Book cheap flights from Toronto to London Heathrow (round-trip)

Airports
Origin
Toronto
$410
only
$410
Destination
London
$410
only
$410
Thu, Jan 18
YYZ
LHR
6h 50m
Sat, Jan 20
LHR
YYZ
11h 10m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 23
YYZ
LHR
6h 50m
Thu, Jan 25
LHR
YYZ
11h 10m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
IAH
FRA
Excellent 10.0

excellent service and crew

DTW
FRA
Mediocre 2.0

entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!

MUC
CLT
Good 7.3

Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ....

AMS
FRA
Excellent 10.0

Staff were amazingly helpful n friendly. Food was yummy.

SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

Sun, Jan 14
YYZ
LHR
10h 10m
Fri, Feb 2
LHR
YYZ
10h 35m
Trip: 20 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

MSP
KEF
Excellent 10.0

Crew was very professional

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
ZRH
Mediocre 2.0

Didn’t exist

Wed, Jan 17
YYZ
LHR
32h 19m
Sat, Jan 20
LHR
YYZ
14h 05m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Fri, Feb 2
YYZ
LHR
13h 05m
Sat, Feb 3
LHR
YYZ
21h 30m
Trip: 2 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5586 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

ZRH
TLV
Excellent 10.0

Everything

Nothing

VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

JFK
GVA
Okay 4.0

Nothing.

The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.

Wed, Feb 14
YYZ
LHR
11h 35m
Wed, Feb 21
LHR
YYZ
17h 45m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2944 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
LIS
MIA
Excellent 8.0

Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time

Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!

LIS
LHR
Good 6.8

The crew did a great job.

The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

JFK
LIS
Mediocre 2.0

Cancelled our flight, at 4am. Did not give a reasonX

DKR
LIS
Mediocre 2.0

Not good I book a fly

Tue, Jan 23
YYZ
LHR
6h 50m
Thu, Jan 25
LHR
YYZ
11h 10m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
CLT
Good 7.3

Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ....

SEA
FRA
Excellent 10.0

Service , on time

IAH
FRA
Excellent 10.0

excellent service and crew

FRA
WAW
Excellent 8.0

Clean. Friendly staff

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

Wed, Apr 11
YYZ
LHR
7h 00m
Fri, Apr 13
LHR
YYZ
11h 05m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Jan 28
YYZ
LHR
10h 10m
Thu, Feb 1
LHR
YYZ
26h 25m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

Thu, Jan 18
YYZ
LHR
32h 19m
Sun, Jan 21
LHR
YYZ
14h 05m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

JFK
AMS
Good 7.6

Two hours delay in the start.

Sun, Feb 4
YYZ
LHR
13h 05m
Mon, Feb 5
LHR
YYZ
24h 30m
Trip: 2 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5586 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

ZRH
TLV
Excellent 10.0

Everything

Nothing

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

LHR
ZRH
Excellent 10.0

I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!

Thu, Jan 25
YYZ
LHR
6h 50m
Sat, Jan 27
LHR
YYZ
11h 10m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
DTW
Excellent 10.0

Great Service Great Stuff will continue with LH in the future

IAH
FRA
Excellent 10.0

excellent service and crew

SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

FRA
WAW
Excellent 8.0

Clean. Friendly staff

FRA
DEN
Good 7.3

Comfortable seating, very good and pleasant crew.

Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.

Fri, Jan 19
YYZ
LHR
6h 50m
Sun, Jan 21
LHR
YYZ
12h 00m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 15
YYZ
LHR
9h 45m
Wed, Apr 18
LHR
YYZ
10h 50m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

Wed, Jan 31
YYZ
LHR
32h 19m
Sat, Feb 3
LHR
YYZ
14h 05m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

JNB
AMS
Excellent 8.0

Good multi media access and content

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

Sun, Jan 28
YYZ
LHR
6h 50m
Tue, Jan 30
LHR
YYZ
11h 10m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
AMS
FRA
Excellent 10.0

Staff were amazingly helpful n friendly. Food was yummy.

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

FRA
DTW
Excellent 10.0

Great Service Great Stuff will continue with LH in the future

SEA
FRA
Excellent 10.0

Service , on time

EWR
FRA
Good 7.0

Luggage didn’t make a Lufthansa connection even though both flights w.

Mon, Feb 5
YYZ
LHR
6h 50m
Wed, Feb 7
LHR
YYZ
13h 05m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 1
YYZ
LHR
10h 10m
Thu, Feb 15
LHR
YYZ
26h 25m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

Sat, Feb 3
YYZ
LHR
16h 40m
Mon, Feb 5
LHR
YYZ
11h 55m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

Thu, Feb 1
YYZ
LHR
6h 50m
Sat, Feb 3
LHR
YYZ
11h 10m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

FRA
DEN
Good 7.3

Comfortable seating, very good and pleasant crew.

Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.

FRA
DTW
Excellent 10.0

Great Service Great Stuff will continue with LH in the future

SEA
FRA
Excellent 10.0

Service , on time

AMS
FRA
Excellent 10.0

Staff were amazingly helpful n friendly. Food was yummy.

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