Find Cheap Flights from Toronto to Phoenix Sky Harbor Intl (YTO - PHX)

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Forced to check my clearly adequate carry-on bag, AND charged for it. Rude, and dismissive representatives. Hope this was an isolated incident. Will reconsider other flight arrangements in the future.

Absolutely nothing. AC did their best to screw everything up

Worst leg room of any plane I have ever flown

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight was smooth and flight attendants were nice.

Make sure you download WestJet's app before you board. They charge for everything on board like tablets and Internet connection. If you install WestJet app, you can use on flight entertainment on your device or use your laptop. Since the seats are tight, laptop is not a great choice.

Flight staff actually appeared to be concerned with all of the passengers

The "bell sound" when an announcement is made is incredibly loud......annoying so.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

convenance

Good service, comfortable seats; of course, the overhead space is limited, since it's a small prop plane.

Connecting flight an hour and a half late; the airport in Toronto is a tad small for the traffic/

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Instead of 4 crying babies in the surrounding rows, there was only one.

Everything else.

Not there yet

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

One of my luggage so was damaged and the Air Canada representative in AZ was not very helpful with the issue.

do not like the idea of having to pay extra for a seat other than a middle seat even though I booked and you had my money long before the flight happened

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.