Find Cheap Flights from Toronto to Phoenix Sky Harbor Intl (YTO - PHX)

Forced to check my clearly adequate carry-on bag, AND charged for it. Rude, and dismissive representatives. Hope this was an isolated incident. Will reconsider other flight arrangements in the future.

Absolutely nothing. AC did their best to screw everything up

Worst leg room of any plane I have ever flown

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Instead of 4 crying babies in the surrounding rows, there was only one.

Everything else.

Not there yet

convenance

Good service, comfortable seats; of course, the overhead space is limited, since it's a small prop plane.

Connecting flight an hour and a half late; the airport in Toronto is a tad small for the traffic/

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

One of my luggage so was damaged and the Air Canada representative in AZ was not very helpful with the issue.

do not like the idea of having to pay extra for a seat other than a middle seat even though I booked and you had my money long before the flight happened

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Extra leg room but paid for it.

Very turbulent. Entertainment system was okay on iPad but selections were poor, lots of old stuff. Really dislike Rouge.

flight was mostly empty so I can go sit somewhere else

I am only 6 feet tall, and my legs do not fit in those seats there is not physically enough room between the back of the seat and the back of the next seat for my legs to fit there

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth