Plane was far too tight. Very uncomfortable for taller individuals.
On time departure and arrival. The Airbus plane has enough legroom for tall persons.
Compared to previous flight - this was so much better with upgrade to first class and extra space.
Amazing experience thank you Delta
Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
Staff was friendly
United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit.
Arrived on time
Distance between gates
Boarding was very easy , no long line , trip was on time .
Arrived on time
Flight was delayed over 8 hours due to "mechanical issues." Went from a nice 757 to a 737 which was a little more cramped.
I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
Food not included with insane flight costs
It was overall a good experience, cannot complain about the service as it was great.
The weather caused a bumpy return flight but that is not the airlines fault.
Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods
I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?
The earlier flight departure times are really good, the traffic is not jammed yet on the 401 and GEW. Custom waiting times are basically non existing in comparison to Pearson. Planes are relatively on time (only flew 4 times with Porte), staff is friendly. The turboprop planes have more legroom than most others. I do like them, and do recommend Porter.
Fast check in and customs lines in both airports
The chips are pretty bland. I appreciate the free refreshments, but would like a bit of choice
the delays both from ottawa and to dc
On time. Provided snacks and drinks even on a short flight. Group lobby prior to boarding provided coffee, tea, snacks, water for free.
Kind flight attendants, everything went very smoothly
The crew was fairly friendly. A glass of beverage was offered and water was offered a couple more times.
Mddle seat is never fun and is one of my dislikes but I didn't hate it. The choice to opt out of the rating of the food and entertainment is not an option on this survey therefore I give 3 stars because they were only available for purchase and I did not purchase any.
We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant.
No leg room, very uncomfortable
There was drinks but no snacks like cookies or pretzels. There was no form of entertainment on the plane The lines on the airport was way too long and it was overcrowded
The overall process was painless and the flight was cheap
Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them.
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