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United Kingdom to Cleveland Hopkins Intl Flight Information

Flights Arrive in Cleveland Hopkins Intl
Flights Depart from United Kingdom
Flight Price $422
Airlines WOW air, KLM, British Airways, Lufthansa, SWISS, Aer Lingus

Book cheap flights from United Kingdom to Cleveland Hopkins Intl (round-trip)

Airports
Origin
London
$422
only
$422
$618
only
$618
$707
only
$707
$450
only
$450
$493
only
$493
Manchester
$447
only
$447
Glasgow
$447
only
$447
Birmingham
$887
only
$887
Destination
Cleveland
$422
only
$422
Tue, Oct 2
LTN
London Luton Airport
CLE
Cleveland Hopkins Intl
22h 30m
Sat, Oct 6
CLE
Cleveland Hopkins Intl
LTN
London Luton Airport
19h 45m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Oct 2
LGW
London Gatwick
CLE
Cleveland Hopkins Intl
16h 50m
Sat, Oct 6
CLE
Cleveland Hopkins Intl
LGW
London Gatwick
14h 20m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Good 6.3

Seats are too small

Tue, Jan 29
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
15h 58m
Tue, Feb 5
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
16h 30m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

YEG
AMS
Excellent 10.0

Everything excellent. Comfortable seats in business.

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Mon, Dec 3
MAN
Manchester
CLE
Cleveland Hopkins Intl
16h 30m
Mon, Dec 10
CLE
Cleveland Hopkins Intl
MAN
Manchester
14h 40m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,672 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
LAX
Excellent 9.3

nice crew, great food, high quality blankets, good movies

the time spent waiting in the jetbridge was long. my window seat didn’t have a window.

LGW
AGP
Excellent 10.0

A great flight Thank you

AUS
LHR
Okay 5.0

Crew was excellent. Left on time and arrived early

Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight.

LHR
BCN
Mediocre 2.0

Nothing

Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me.

LHR
AGP
Okay 4.0

Plane was new and very comfortable. Smooth flight

Flight attendants had to serve food/drinks, which they did the entire flight (literally, drink service took 2 hours). People got drunk and super loud. We were late leaving London which isn’t an issue except the people at the BA desk were the least helpful. We found out more from the pilots than anyone in the airport.

Sun, Mar 3
LHR
London Heathrow
CLE
Cleveland Hopkins Intl
15h 58m
Sun, Mar 10
CLE
Cleveland Hopkins Intl
LHR
London Heathrow
25h 40m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,022 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ATL
FRA
Okay 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

NAP
FRA
Excellent 10.0

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

CDG
FRA
Excellent 8.6

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

Mon, Mar 25
LCY
London City Airport
CLE
Cleveland Hopkins Intl
33h 03m
Wed, Apr 3
CLE
Cleveland Hopkins Intl
LCY
London City Airport
16h 30m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,119 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BOS
Excellent 10.0

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

GVA
JFK
Excellent 10.0

The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!

The food standard seemed to be lowered a little bit, but still very well prepared.

BCN
ZRH
Excellent 9.3

Unexpected food/snacks that were provided.Good crew and the plane was on time.

Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.

VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

Sat, Dec 22
BHX
Birmingham
CLE
Cleveland Hopkins Intl
32h 30m
Sat, Jan 5
CLE
Cleveland Hopkins Intl
BHX
Birmingham
27h 05m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,151 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
BCN
DUB
Good 7.3

Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.

Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . Which seems to me after waiting 02 hours at the airport they were suppose to compensate the customers.

DUB
MUC
Good 6.3

I was wondering, why my stuff in my suitcase were wet,?I have to give all clothes to laundry

DUB
ORD
Good 6.0

Dublin airport was very confusing! Inconsistent information about gate and flight details in the monitors - was stressful enough that flight was delayed

DBV
DUB
Mediocre 3.3

The crew was friendly

The delay that was over an hour caused us to miss a planned reservation we could not reschedule nor get refunded for.

LAX
DUB
Mediocre 2.0

The pretzels.

The customer service from Aer Lingus is the worst ever. This is our honeymoon and it got ruined. The flight was 3 hrs delayed, and they started rerouting people that had connection flights to London, we had a connection and randomly Wendy the service agent decide to not reroute us because we had plenty of time, of course we didn’t make the flight, we have been hostages of Aer Lingus for the last 21 hrs so far, but more will be added until we make it to Hamburg tomorrow at noon instead of tonight at 8.

Wed, Oct 3
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
30h 35m
Tue, Oct 9
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
33h 30m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Oct 3
MAN
Manchester
CLE
Cleveland Hopkins Intl
33h 40m
Tue, Oct 9
CLE
Cleveland Hopkins Intl
MAN
Manchester
33h 20m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Oct 21
STN
London Stansted
CLE
Cleveland Hopkins Intl
11h 10m
Tue, Oct 23
CLE
Cleveland Hopkins Intl
STN
London Stansted
10h 45m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Tue, Dec 4
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
14h 56m
Tue, Dec 11
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
12h 17m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

ATL
AMS
Mediocre 2.0

Flight was cancelled.

Tue, Mar 5
MAN
Manchester
CLE
Cleveland Hopkins Intl
15h 29m
Tue, Mar 12
CLE
Cleveland Hopkins Intl
MAN
Manchester
15h 19m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,672 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
SFO
Okay 5.0

BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.

JFK
LHR
Okay 4.0

I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg

LGW
AGP
Excellent 10.0

A great flight Thank you

LHR
BOS
Excellent 8.0

BA always has a wonderful crew and I really enjoy flying with them!

One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️

FCO
LHR
Excellent 9.0

had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)

Sun, Sep 23
STN
London Stansted
CLE
Cleveland Hopkins Intl
11h 10m
Sat, Sep 29
CLE
Cleveland Hopkins Intl
STN
London Stansted
10h 45m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

AMS
KEF
Good 6.0

The price

The delay

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Mon, Sep 24
MAN
Manchester
CLE
Cleveland Hopkins Intl
30h 30m
Sun, Sep 30
CLE
Cleveland Hopkins Intl
MAN
Manchester
16h 00m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 20
LHR
London Heathrow
CLE
Cleveland Hopkins Intl
21h 53m
Wed, Feb 27
CLE
Cleveland Hopkins Intl
LHR
London Heathrow
9h 24m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,022 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
NAP
FRA
Excellent 10.0

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

BOS
MUC
Excellent 8.0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

FRA
BRE
Good 6.6

Crew was amazing

Flight was delayed

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Mon, Feb 18
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
16h 09m
Mon, Feb 25
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
12h 55m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
ATL
AMS
Mediocre 2.0

Flight was cancelled.

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

AMS
FCO
Good 6.6

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Wed, Sep 26
LGW
London Gatwick
CLE
Cleveland Hopkins Intl
31h 25m
Tue, Oct 2
CLE
Cleveland Hopkins Intl
LGW
London Gatwick
14h 55m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Seats are too small

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Wed, Sep 26
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
30h 35m
Tue, Oct 2
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
14h 55m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 2
LHR
London Heathrow
CLE
Cleveland Hopkins Intl
17h 36m
Wed, Jan 9
CLE
Cleveland Hopkins Intl
LHR
London Heathrow
10h 46m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,022 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
BOS
Excellent 10.0

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

ATL
FRA
Okay 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

BOS
MUC
Excellent 8.0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Wed, Mar 13
GLA
Glasgow Intl
CLE
Cleveland Hopkins Intl
18h 20m
Wed, Mar 20
CLE
Cleveland Hopkins Intl
GLA
Glasgow Intl
16h 05m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

ATL
AMS
Mediocre 2.0

Flight was cancelled.

SFO
AMS
Okay 5.6

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

AMS
FCO
Good 6.6

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

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