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United Kingdom to Detroit Flight Information

Flights Arrive in Detroit
Flights Depart from United Kingdom
Flight Price $367
Airlines British Airways, KLM, WOW air, Virgin Atlantic, Finnair, Lufthansa, SWISS, Delta

Book cheap flights from United Kingdom to Detroit (round-trip)

Airports
Origin
London
$381
only
$381
$548
only
$548
$568
only
$568
$367
only
$367
$603
only
$603
Manchester
$539
only
$539
Destination
Detroit
$367
only
$367
Tue, Feb 19
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
28h 30m
Wed, Feb 27
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
18h 12m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

ZRH
LHR
Excellent 8.0

Cons: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

LHR
DFW
Excellent 8.3

Pros: Comfortable economy seats. Excellent experienced staff.

Cons: Food was so so. Entertainment system is old and a bit slow.

NBO
LHR
Good 6.3

Pros: The in flight services met my expectations.

Cons: We were informed at the Nairobi check in that our tickets had been suspended because of possible risk of fraud. Attempts to resolve this promptly were not successful. For a first time traveler to the UK, this created unnecessary anxiety and gave us the feeling that the agency appointed to check us in are not supportive. We were eventually sorted but this is not nice at all given the fact that payments went through and tickets were issued and no one informed us of any issues until we got to the airport. Some feedback would be appreciated.

Thu, Dec 27
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
32h 42m
Sat, Dec 29
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
32h 05m
Trip: 3 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,549 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
PRG
AMS
Mediocre 3.2

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

LAX
AMS
Excellent 10.0

Pros: Nice people and good service

Cons: Not much

TLV
AMS
Mediocre 2.6

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

AMS
VIE
Mediocre 2.0

Cons: wasn't able to take the flight since I missed it

HEL
AMS
Excellent 8.6

Pros: The crew was really friendly.

Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Sun, Jan 20
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
11h 15m
Mon, Jan 28
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

SXF
KEF
Good 6.3

Cons: Seats are too small

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Sat, May 18
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
19h 55m
Mon, May 20
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
18h 20m
Trip: 3 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 8 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
LAX
SYD
Excellent 10.0

Pros: Comfort, service food and entertainment. What more can you ask for.

Cons: Nothing. ]

LAX
MEL
Excellent 10.0

Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you

GLA
MCO
Excellent 10.0

Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,

Cons: Nothing. Trip both ways were outstanding.

SYD
LAX
Good 6.6

Pros: Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected.

Cons: It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity.

MEL
HKG
Excellent 10.0

Pros: Really friendly crew, they go the extra mile to make passengers happy and comfortable.

Cons: There was a boarding delay but flight still arrived in Hong Kong on time.

Tue, Jan 15
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
17h 32m
Sat, Jan 19
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
17h 54m
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,250 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

CDG
JFK
Okay 5.6

Cons: My headphones didn’t work

BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

Tue, Dec 18
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
12h 50m
Sat, Dec 29
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
14h 40m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,887 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
IST
Good 7.3

Pros: Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa.

Cons: Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy.

MUC
JFK
Excellent 9.3

Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.

BHX
FRA
Good 6.6

Pros: The staff upon checking in were very polite and courteous.

Cons: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

FRA
SEA
Excellent 9.3

Pros: I like the cree

Cons: Nothing

MUC
EWR
Excellent 9.6

Pros: Legroom and recline of seats of the A350

Cons: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge

Mon, Feb 4
MAN
Manchester
DTW
Detroit Metropolitan Wayne County
13h 50m
Mon, Feb 18
DTW
Detroit Metropolitan Wayne County
MAN
Manchester
23h 10m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 11
LCY
London City
DTW
Detroit Metropolitan Wayne County
19h 46m
Mon, Mar 18
DTW
Detroit Metropolitan Wayne County
LCY
London City
15h 45m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,485 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
BUD
ZRH
Mediocre 2.0

Cons: I am still in Budapest and was not able to fly back on my Hungarian passport.

ZRH
DUS
Excellent 10.0

Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

TXL
ZRH
Excellent 8.6

Cons: Food selection was a bit short

ZRH
SFO
Excellent 8.6

Pros: Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me.

Cons: Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach.

HKG
ZRH
Mediocre 2.0

Cons: they cancelled letting me fly

Tue, Feb 19
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
13h 00m
Wed, Feb 27
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
15h 54m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
DFW
Excellent 8.3

Pros: Comfortable economy seats. Excellent experienced staff.

Cons: Food was so so. Entertainment system is old and a bit slow.

LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

LHR
AUS
Excellent 10.0

Pros: The crew was super nice.

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

LAX
LHR
Good 7.0

Pros: Friendly crew, decent food, and solid entertainment.

Cons: Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018.

Mon, Mar 18
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
15h 02m
Mon, Apr 1
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
16h 20m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

LHR
LAX
Excellent 9.6

Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

LHR
DFW
Excellent 8.3

Pros: Comfortable economy seats. Excellent experienced staff.

Cons: Food was so so. Entertainment system is old and a bit slow.

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

JNB
LHR
Mediocre 2.0

Cons: Lost my luggage

Tue, Dec 18
MAN
Manchester
DTW
Detroit Metropolitan Wayne County
16h 51m
Fri, Dec 28
DTW
Detroit Metropolitan Wayne County
MAN
Manchester
12h 59m
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,926 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
MIA
LGA
Mediocre 2.0

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

CUN
ATL
Excellent 8.0

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

AUS
DTW
Mediocre 2.0

Pros: Nothing

Cons: That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly.

ATL
LGA
Excellent 10.0

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

GFK
MSP
Good 6.0

Cons: Plane was so small I couldn’t even put my backpack in overhead and nobody told me to check it even when I asked

Tue, Mar 12
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
27h 53m
Wed, Mar 20
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
19h 44m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

ZRH
LHR
Excellent 8.0

Cons: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

LHR
NBO
Excellent 8.0

Pros: The overall flight experience was positive.

Cons: Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?

NBO
LHR
Good 6.3

Pros: The in flight services met my expectations.

Cons: We were informed at the Nairobi check in that our tickets had been suspended because of possible risk of fraud. Attempts to resolve this promptly were not successful. For a first time traveler to the UK, this created unnecessary anxiety and gave us the feeling that the agency appointed to check us in are not supportive. We were eventually sorted but this is not nice at all given the fact that payments went through and tickets were issued and no one informed us of any issues until we got to the airport. Some feedback would be appreciated.

Wed, Apr 10
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
11h 15m
Fri, Apr 26
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Trip: 17 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Tue, Jan 15
LTN
London Luton
DTW
Detroit Metropolitan Wayne County
31h 50m
Sat, Jan 19
DTW
Detroit Metropolitan Wayne County
LTN
London Luton
33h 55m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 19
LCY
London City
DTW
Detroit Metropolitan Wayne County
13h 27m
Wed, Feb 27
DTW
Detroit Metropolitan Wayne County
LCY
London City
10h 21m
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,549 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
MIA
Mediocre 2.0

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

AMS
ATL
Excellent 10.0

Pros: Nice crew pilot food and beverage

Cons: No wifi

TLV
AMS
Mediocre 2.6

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

PRG
AMS
Mediocre 3.2

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

AMS
VIE
Mediocre 2.0

Cons: wasn't able to take the flight since I missed it

Wed, Apr 10
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
21h 57m
Fri, Apr 26
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
11h 45m
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
JNB
LHR
Mediocre 2.0

Cons: Lost my luggage

ZRH
LHR
Excellent 8.0

Cons: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

LHR
NBO
Excellent 8.0

Pros: The overall flight experience was positive.

Cons: Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?

Fri, Feb 1
LTN
London Luton
DTW
Detroit Metropolitan Wayne County
15h 20m
Sat, Feb 9
DTW
Detroit Metropolitan Wayne County
LTN
London Luton
43h 51m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jun 14
LHR
London Heathrow
DTW
Detroit Metropolitan Wayne County
21h 57m
Wed, Jul 10
DTW
Detroit Metropolitan Wayne County
LHR
London Heathrow
11h 33m
Trip: 27 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LAX
LHR
Good 7.0

Pros: Friendly crew, decent food, and solid entertainment.

Cons: Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018.

LHR
NBO
Excellent 8.0

Pros: The overall flight experience was positive.

Cons: Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?

NBO
LHR
Good 6.3

Pros: The in flight services met my expectations.

Cons: We were informed at the Nairobi check in that our tickets had been suspended because of possible risk of fraud. Attempts to resolve this promptly were not successful. For a first time traveler to the UK, this created unnecessary anxiety and gave us the feeling that the agency appointed to check us in are not supportive. We were eventually sorted but this is not nice at all given the fact that payments went through and tickets were issued and no one informed us of any issues until we got to the airport. Some feedback would be appreciated.

JNB
LHR
Mediocre 2.0

Cons: Lost my luggage

LHR
LAX
Excellent 9.6

Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Tue, Jan 15
STN
London Stansted
DTW
Detroit Metropolitan Wayne County
31h 40m
Sat, Jan 19
DTW
Detroit Metropolitan Wayne County
STN
London Stansted
31h 06m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 15
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
33h 02m
Wed, May 22
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
17h 06m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,794 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
JNB
LHR
Mediocre 2.0

Cons: Lost my luggage

LHR
LAX
Excellent 9.6

Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

LHR
PHL
Excellent 10.0

Pros: Good service

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

LHR
PHL
Excellent 10.0

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

*
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