|Flights Arrive in||Islip Long Island|
|Flights Depart from||United Kingdom|
|Airlines||British Airways, American Airlines|
Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection.
The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!
The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.
boarded and landed on time. staff was nice.
i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!
I like that I made it home alive.
Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.
Early arrival, plane not crowded
Onboard wifi not working so no inflight entertainment
Nothing good to say about AA
AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.
Rude and disrespectful
Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed.
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